Utrolig venlig og hjælpsom betjening. Hotellet er registreret med 3 stjerner men burde have 4. Grunden er nok at man skal gå hele 20 meter for at komme over til restauranten på søster hotellet lige ved siden af. I kunne skrive hvilke faciliteter man kan bruge på søster hotellet. Restaurant, fitness etc.
godt og rumligt værlse pænt og rent alle steder og så der det dejligt at personalet kan sprog og ikke kun spansk det ville være en meget stor forbedring hvis man hade en bedre kaffe løsning i lobbyen hvor der er lagt op til man kan slappe af og bruge hotelets pcèr, det er i dag muligt at får gode maskiner så det passer ind i hotelet standart for det må man sige at den maskine der er der nu ikke gør, måske det også var en ide med kaffemaskine i news room og cyner room ??
god shuttel, meget hjælpsomt personale, ro, pænt og rent.Computerne på stedet meget langsomme og nærmest ubruglige, så tag en med ;-) oplys dog om alle faciliteterne på nabohotellet
Dejlig moderne hotel med flotte værelsen. Venlig modtagelse. Kedelig morgenbuffe. Jeg manglede en bar, men fandt den hos naboen, som også er Axor.
clean, large room. Decent wifi not a touch of warmth or hospitality. No clock/alarm, no toiletries, no pictures.... even with reservations the bus to the airport was overbooked, tho they did get a cab for us. Not convenient for T4. In any case, a cab from the airport costs 20e.
Very friendly staff. Stunning room!
Staff was very friendly and helpful and honest (I left a computer on counter and got it back)
Proximity o airport and taxi service to airport
Good quality and reasonably priced hotel. New, clean, good helpful reception staff.
Close to airport. Very clean. Staff speaks English and they are very helpful. Free shuttle to the airport every hour. Very clean and comfortable. Far from the city. An expensive cab ride or lenghtly bus/metro trip to go into Madrid. No food service available during non-meal hours, and no restaurants or shops close by to get snacks. No view of any sort.
almost everything the only way to relax, the swimming pool was open only at noon and (the worst) closed at 8 pm two hours before the sun goes down.
Room was spacious and comfortable, nicely equipped, staff was very professional and friendly, and overall excellent stay and great value for money. Airport transfer was a nice addition too. Our only regret is that we couldn't stay longer. Some of the facilities were a bit worn, could have used some maintenance.
Close to the airport, pool, free internet, huge king size bed was extremely comfortable, great value for money. Tip- there is a huge mall with shopping and restaurants about 10 min walk up the road. Just turn left out of the hotel and keep walking to the end of the road, its on your left. Lack of information! We were informed upon arrival that the airport shuttle does not run on sunday and we needed to take a cab. The night before our departure we requested to book a shuttle to the aiport only to put into a taxi and told the shuttle only runs at certain times and it was not the time we requested, at no point did anyone tell us otherwise. It cost 15 euros for a 5 min drive. The receptionist wasn't particularly friendly, but the doorman was lovely!
Convenient to IFEMA coference center. Outgoing emails were blocked. Incoming worked fine. Far from city center.
We loved our stay in your hotel. The design was quite beautiful and the rooms and bathrooms were elegant and stylish. The breakfast was delicious with tasty fresh fruit and and lovely cooked breakfast.I really cannot fault the hotel and have already recommended it to our friends. We will definitely return to your hotel when we travel to Madrid.Many thanks and excellent job !
Free shuttle Food was EXPENSIVE and not that good. However the bartender was very nice and let me order something else after the paella was AWFUL!
This is a great hotel. Front desk staff are professional, helpful and pleasant!!! We liked everything!!!
Very nice hotel. Very expensive breakfast. Close to airport but extremely difficult to navigate there by car. If you plan to drive in/around Madrid you need to use GPS always!!
Rooms are very nice
Clean, close, safe. comfortably, but not not cheap for what you're getting.
Nice room No free internet in rooms?? Expensive food
Charge for wifi. Those days are over.
Close to airport. Free frequent shuttle to the airport. WiFi free to Hilton honor members only RESTRUANT menu for lunch and dinner was limited
Very nice room for the price. Facility needs an ATM.
Nice swimming pool and sauna
The room it is so big.
Fantastic breakfast, free transport from the Airport = good possibility to reach the city, free sauna, pool and gym. Stand-alone hotel - difficult to reach the centre without using the hotel
This hotel was excellent. The size of the rooms, staff, everything was good. Great location at airport with free shuttle service. nothing
Hotel rooms are quite big with all neccessary for a perfect stay, inclooding tooth brush, razors etc.. Pool wasn't available during our stay.
It was clean, the restaurant was delicious, the staff was very helpful and friendly, and it was close to the airport. Everything you want for one night before a 7am flight back to the USA.
Convenience and the room was sufficiently large to accommodate 4 people. The restaurant food was not so good. Frozen pizza.
It was very clean, the staff was kind, and it was helpful having the free wifi.
they were unable to provide extra pillows.
Courteous staff and impeccably clean.
dejlig suite receptionspersonalet
dejlige store lyse rum, alt fungerede perfekt, der var stille og roligt. infrastruktur rigtig god, tæt til bus og metro. adgang til internet var mangelfuld, og vi fik forskellige forklaringer af personalet. en sagde der heller ikke burde være nogen internet adgang fra værelset og en anden sagde at det skulle der.
Tæt på lufthavn og Feria de Madrid. Restaurant! Bedre internet. Lille bar e.lign. Strygejern skal være tilgængeligt. Mere plads til morgenmaden. Der blev for overfyldt og for mange ting manglede hele tiden (både mad, juice og service). Forbedring af rengøring.
It was the only option for us. There was a festival in Madrid and all of the hotels in cetre were full.
The staff were excellent, and check-in and check-out was very quick and well done. The room was very clean and quite nice. The hotel was supposed to be very close to the airport, but it still cost me 22 Euro to get there. And I was told it would take about an hour to get there by bus and metro.
Very nice rooms. Good location (close to Madrid Air´port). Good shuttle service. Breakfast could easily be improved both in terms of selections and room
tilgang fra lufthavn, god morgenmad, godt og engelsktalende personale
Den gode service fra personalets side Bedre vejvisning. Vort fly ankom til Madrid omkring midnat, så man følte sig i en lidt vanskelig situation. Bad om hjælp på en politistation, og fik eskorte ferm til hotellet !
Nyt, fint hotel Beliggenheden
Nothing special but with friendly staff, tidy rooms and easy wi-fi access. Reasonable prices, as well. Its location. You can't get to metro on foot, so have to use buses. Not for those who want to go out every night.
Hotel was very comfortable, staff were friendly and helpful, spoke English well, and were accomodating about needing transportation to the airport. Very comfortable and ernjoyable experience at this hotel. No, everything was lovely. Thanks!
the room was excellent and overall service very good.
Room was a decent size, clean and comfortable