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The location for Atocha & the museums & the metro was excellent. Also the buffet breakfast was very good.
Nice rooms. Nothing significant.
everything worked ok...especially the shower ! Clean generous beds. Pleasant reception staff 4th floor room overlooked the main street below...very noisy. View was ok ( trees) and preferable to the interior facing rooms ( no decent view ) Prefer 7th floor next time. No UK TV stations ( BBC News 24 is NOT a TV station )
Excellent locality, comfortable bed, good food a few niggles,i.e non replacement of milk/coffee etc on night tray, we were a party of 4 couples, all in superior rooms but not all had the same facilities - one had no robes, one had only one bath towel etc.
Clean and comfortable hotel, placed very close to the main museums and well served by public means.
Almost everything A bit noisy
good location near train station. very friendly staff
Front desk helpful, great tourist location shower temperature not steady or safe
Convenience for Atocha Station; good selection of international newspapers. Lacks atmosphere; staff not particularly helpful or friendly; no late night food or bar facilities.
Even if there are many better location hotels around this area, location could be their strength if you want to visit museum or other area of city to take a day trip departure at atocha station. The quality of staffs is suspecious, room was not deserving fair enough space.
Location, Staff, price Air conditioning noisy
Great location in Madrid. Close to train station,Prado,downtown Madrid. Easy walking around area. Restaurant was very good and convenient.
The staff was very professional and extremely helpful. They made a show reservation and advised on special cab arrangements to the airport. Each person was helpful when asked but were not overly pushy. The rooms were very comfortable and provided the essential needs. Very convenient to museums, parks, bus/cab service, train station and easy walk to various plazas/restaurants. Lack of some artwork/pictures in rooms. Ice machine in hotel.
Well-located. Internet access. Quiet, despite location on a busy road. Cheap for a city hotel. My room stank of stale cigarette smoke. The cafeteria was closed for the week, meaning that there was no food available in the hotel, but there had been nothing on the website warning of this. Staff were surly at times and not particularly welcoming.
The location is fantastic and it is fun to visit the restaurant and enjoy watching the local folks. Our room faced the main avenue that runs past the Prado and was amazingly quiet. It was the best night sleep we've ever had in lively Madrid. The hotel staff could be a little more proactive in dealing with customers questions.
Great location for visiting the big three Madrid art museums and near the railroad station. Some rude behavior by a few staff members, especially one evening waiter in the restaurant.
Very central, clean, easy Small room, could not turn of the radiator which was very hot during the nights
We chose it only for its proximity to the Prado and it was great to be right across the Paseo. It was our first hotel in Spain and therefore the room seemed quite small, but not unusually so judging by most hotels we stayed in afterward.
location of the hotel is good. Very close to the Prado museum and Parque del retiro. 500 meter to Atocha train station where you can take high speed (and normal) trains to other Spanish destinations. Also, if you don't arrive too late or too early you can take the airport express bus to Atocha station. Is however on a 2x4 lane street but it has 2 windows, 1 with 'single' glass and another one with double glass so it keeps the sound from outside away (however the inside sounds are passed on rather easily...). Hotel has free wireless internet. doors are with key cards. no mini bar, though it does have a hair dryer. the hotel does not offer breakfast though reception is connected with a small restaurant next door where you would be able to eat something. there are other places around as well where you can get breakfast. food is ok but not spectacular.
The hotel is in an amazing locations. Close to lots of attractions and fun things to do. The room was very clean and have a cool vibe. Very spacious and lots of amenities. The desk attendant forgot to give me my passport back - I felt a little weird about that.
Centralt beliggende, ældre hotel som er meget velholdt. Personalet imødekommende og prarate til at hjælpe med oplysninger. Smukke saloner og ok morgemad.
Fin service - tæt på centrum - godt for børn - tæt på museer - tæt på offentlig transport - tæt på cafëer - tæt på indkøbsmuligheder Fjernbetjening til tv - samt bare en enkelt kanal med engelsk tale
værelset var stor og rummeligt- god plads og pænt badeværelse. larmen fra gaden, vinduerne er ikke optimalt isoleret mod støj
Good space in room, good clean and modern furniture, not overwhelming and very trendy. Good location. Some artwork on the walls will be helpful. Need to provide wash cloth/ loofah for the bathroom and more care supplies: conditioner, body wash, lotion, tissues, etc.
Very small rooms but simple and clean. Morning lunch bag at your door with a self serve coffee machine downstairs in a lounge area. It was friendly and great.
Heavy noice from the streat
great location, helpfull staff, modern interior, coffee machine and water at disposal the breakfast (bag) should contain few more items
the cleanness and environment, the hotel staff and the new look of the hotel there was not enough space to put all the things in the room
The hotel staff was super friendly, and the room was very nice and chic.. We booked the Large Double Room which was spacious and great value for money.
This was a very clean and comfortable place to stay. Hotel staff was very helpful.
Ease of check-in and out, helpful/friendly front desk, great that it was 5 minutes from the train station Breakfast too basic/uniform, emergency light in room was too bright at night
This time a quiet rom
Good location near the Atocha train station and very clean, modern room. But be sure to bring ear plugs as it does get loud from the street noise. Very good bathroom, albeit very small -- just know to bring your own toiletries, including own soap. Great value for the money and would stay again.
Perfectly situated, next to most major attractions. Rooms are cozy and clean. We will certainly come again.
Ideal location. Although they spoke no English (and why should they)the staff we met always managed to understand our limited Spanish and were friendly and helpful.Rooms were spotless and beds made each day we were there.
Location. 10 min walk to Atocha and Reina Sofia Museum. 2 min to Anton Martin Metro. Small but nice and clean room. Ideal for short city trip. At night was bit noisy from the street and the other rooms.
the location & the view is great. room is very clean and silent.
The owners are very nice The rooms are close to the big avenue so, a lot of noise
The hostel is very close to the train station and many good places to eat. It's ideal if you're carrying big packs as your luggage because it's only a five minute walk from the station. The area is safe and lively. I think the price reflects the room but it was great for a night and very clean. The staff is very kind and speak some English and helped us with everything we needed! It was a challenge to find the hostel because the sign is not very visible. I also think the name has changed a bit which was confusing. It's also pretty noisy from the window because you are in a very busy area of town.