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Size of bedroom The beds are way too small and uncomfortable.
location good hotel, but a few overrated (especially for service and equipements).
Price of the breakfast was far to high. Swimming pool to be considered as a children's pont only
value for money, location SPA area - a lot of outside people and very little pool, good but very expansive breakfast
Well located next to El Corte Ingles, for dedicated shoppers Spacious rooms Access to an excellent fitness center located in the hotel building is included in your rate. Extremely overpriced breakfast - you get the same buffet than in any hotel for double the price... In spite of all the comforts, rooms can be a bit noisy due to the heavy traffic just in front of the hotel. It is a 5-star hotel but it lacks charm... I went to this hotel only because the group I was going with did - if I have a choice, I think that there are much better places substantially cheaper.
aircondition did not work.rooms too hot price of bkfst too high. price should include bkfst
Nice rooms at a reasonable price We booked 7 rooms and a meeting room for the afternoon. Meeting room for 350,00€ for the hald day did not have a beamer and they charged additional 174,00€!!!!! for it. On our complaint they have let us know that it is normal for them to offer the meeting rooms without equipments and that the 174,00€ were adäquate.
Location. Breakfast. Helpful, friendly staff. For a supposed 5-star hotel, disappointing. Had to change room after first night due to traffic noice, very poor sound-proofing. Though comfortable, hotel has absolutely no charm or style. In particular, the breakfast room is very drab, although food is fine. Net curtains in room were filthy. Certainly not a five-star hotel. The "24-hour tapas bar- café" is not 24-hour, indeed one night we went back to hotel, it was already closed at 10pm. Air-conditioning fiddly to adjust, and noisy. All-in-all, in need of refurbishment.
nice gym and swimming pool, next to shopping centre
Very good servicing of room, without being intrusive, towels changed regularly, turn down service in evening, very fast and efficient lifts (we were on tenth floor) spacious quiet rooms, lots of wardrobe space, attentive staff, fast and efficient check-in Not much. Breakfast coffee machine was slow and fiddly!
+ Venligt personale - Ingen aircondition på det værelse vi havde og væggene var så tynde som papir, så det var svært at falde i søvn. Derudover synes jeg også værelserne var meget små og at fællesbad/toilet lå lidt for langt fra værelserne. få den aircondition op at køre og gør noget ved de tynde vægge