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No room service
The hotel staff were very attentive and pleasant to deal with. We received an upgrade without requesting one. Also great location, in the middle of the city near a lot of museums and restaurants.
The rooms were large and some thought seemed to have gone into the design. Also, it was very centrally located and the staff had good English. The extra charges, especially for breakfast seemed to be steep.
Located centrally with nice clean reasonably sized rooms. The street it is on is a little less nice than some of the other hotels in the chain but this no doubt contributes to its reduced price. Highly recommended overall as long as a glamorous hotel facade on a beautiful street is not one of your criteria of selection.
We loved the location and the staff was very helpful
very nice hotel, well appointed and reasonable size room, walking distance to the Prado, Plaza del Sol, etc. breakfast was good, dining area very nice but quite pricey vs. the cost of the same food anywhere else nearby
Modern room decor Room air conditioning not very effective (ie not cool enough)
Comfort and cleanliness of rooms and hotel in general. The location was perfect for my requirements No
We loved this hotel. The location is convenient and quiet, and the staff are very friendly and helpful. Our room was spacious and, like the rest of the hotel, tastefully appointed, in modern style. Really, a first-rate hotel - we'll definitely choose the Vincci Centrum for future visits to Madrid.
Very well located and very comfortable. Had everything I needed for my buisiness trip.
No Fitness Center, even though it was marked as having one
fantastic location, walked to everything! Very modern hotel. Staff was helpful, room was clean and modern. Breakfast was poor, no swimming pool.
The owner couple couldn't have been friendlier and they really made us feel welcome and were eager to make our stay better. The location was excellent. There was a lot of noise from the hostal one floor up, seems the ceilings were made of paper.
It is a very nice hostel which has great location. All attractions are within walking distance. The room was quite and clean. I think it is really good deal for the price. I was with my father and small daughter and we had a very plesant stay. The bathroom is a bit small for 3 people but this is not really a big deal.
The location is excellent only a few minutes walk from Puerta del Sol where all the shops, restaurants and bars are plus the tube station. Plaza Mayor, the palace and park Retiro all in walking distance. Its only 4 stops on the tube from attocha railway station. The whole place was very clean and well presented. Staff were friendly and are there 24hrs. We had one of the rooms to the rear which had no view at all but then we stayed there for the location, not the view.
Excellent location, comfortable rooms, good price and helpful, friendly staff.
excellent service and friendly people. Perfect location in the hart of the city centre. Relative small but very clean and comfortable rooms. We really enjoyed our stay there
Personalet var venligt (men talte ikke engelsk). Et fredeligt beliggende pensionat, der stort set levede op til vores forventninger mht komfort osv. Jeg valgte dette pensionat fordi kommentarerne sagde, at der var meget stille. Det passede også mth billarm, men ikke mht. den indvendige larm. Alt støjede: når døre blev åbnet og lukket, når der blev gjort rent, når folk talte sammen - der var virkelig helt utroligt lydt! Derudover bestod belysningen af neonrør, hvilket ikke var så behageligt.
The hotel is very well located - close to the museums, shopping and main sights. Staff were very helpful. It could do with a major refurbishment to improve the standards of the rooms and bathrooms.
This hotel is no comfortable at all. Very poor condition and price wise not worthit. So think carefully before anyone book this hotel. Shower taps are not working properly and besin is moving. Wifi internet connectivity is very very poor.
Polite hotel staff, but they don't speak Russian. Hotel is in the center of Madrid no
distance to cetnre Madrid old bath-tub
excellant staff, clean hotel, great location, a little dated for the cost otherwise excellant
The staff were very friendly and helpful.The location was excellent for access to central Madrid and its facilities. Nothing bad to say about it.
Location. The guy from the reception desk wasn't so polite at the end as at the beggining. Maybe he had just a bad day...
Location was terrific, close to Plaza del Sol and walking distance to Prado and Thyssen-Bornemiza museums; price was fair; good restaurants on same street,staff was helpful, bed was comfy, room was large; bath was clean; there were lights over the bed so I could read; free wi-fi worked perfectly in my room Would have liked to have a breakfast room
location and stuff. 24 hrs reception. Dirty and noisy, no soap, no shampoo. Expensive compare to what it offers
Great Value for Money! Clean, Friendly and at a low cost!
the location is good,near to Sol，quiet at night the receptionist is not good at english,he is not willing to help others,either.there is no facilities in the hotel like hair drier and glass.
Reasonable facilities, helpful staff, value for money, excellent location.