perfekt beliggenhed, morgenbuffeten god , hotellets standard og renlighed i top.
rent, ok morgenmad to pay for parking
Godt luksus hotel med fin central beliggenhed
stílle omgivelser - ingen støj fra personale/andre beboere, god morgenbuffet, adgang til Internet TV'et var ikke i orden (dårlig antenne). Lidt bedre rengøring. Personalet ved morgenbuffet'en var ikke særligt venligt, nærmest lidt småsure. Personalet ved receptionen var meget venligt.
Beliggenheden af dette hotel er super godt. Tæt på mange af seværdighederne og alligevel væk fra støj og trafik.
Jeg kan kun sige meget positiv om hotel. Fantastisk hotel med god pris. Hvis jeg skal til Madrid igen, så vil mit ophold blive på Vincci Capitol. Jeg mener at man ikke skal betale for at høre musik elller se film.
God service i receptionen, kolde Carlsberg i minibaren, badekar, fri internet der faktisk virker, god seng, behagelige omgivelser, ok pris Håndklædetørrer kørte på fuld tryk i 2 døgn, til trods for at der var 32 grader udenfor og aircondition-anlægget arbejdede på at holde temperaturen nede. Vel ikke ligefrem energioptimalt eller bæredygtigt?
Hotellet kan ikke ligge bedre. Der er en smuk udsigt fra øverste etage og et mindre soldæk på 7. etage. Jeg ved fra tidligere ophold på hotellet at morgenmaden er fin. Jeg boede på øverste etage som betød at vandtrykket var svagt og temperaturen ustabil. Hotellet har ikke trådløst internet når du bruger din egen laptop. Så udleverer de et kabel. Det er mindre hensigtsmæssigt, kablet ryger ud og du er mindre mobil. Jeg oplevede at rengøringen var mindre grundig.
Hotellets gode beliggenhed. Værelset og morgenbuffet. Personalet samt rengøringen var i top. Ikke direkte, men tænker at netadgang, samt adgang til nyhedskanaler skulle være gratis.
Generelt OK Tåbelige lydforold på værelset. ALLE lamper på selve væretset tændte på samme kontakt så ens belysning over det hele. DÅRLIGE (ingen ) læselamper ved sengen
good size rooms with original design, very good location!!!!
This hotel was fabulous. It would have to go down as the best hotel we stayed at in Europe. The decor was funky and modern, it was ultra comfortable, the rooms were comfortable, funky and quiet, the hotel's location was excellent...I can't rave on enough about Room Mate Mario!
contemporary design, lovely breakfast with lots of choice, free internet access I would highly recommend this hotel but be careful of pick pockets in the centre of Madrid - warnings in many of the city centre restaurants.
Location, stylish design and breakfast area Nothing
The location, the breakfast included, the concept of thr hotel Everything was great
Location, facilities, ambiance My wife was ill for three days. The staff treated her like family, nothing was too much trouble, and always with a smile. Excellent!!!!!
Great service and very friendly staff. The rooms, although a bit small, were quite special and clean. The breakfast buffet is great. Very good value for your money!
Very nice design, very central location... ... but they forgot one fundamental: soundproofing! I was literally in my neighbour's shower at 1am, I could hear him brush his teeth, and also go to the toilets (and you definitely don't want to hear your neighbour go to the toilets at 1am...) This is really insufficient - they should have spent a little less on the design and a bit more to improve the thickness of the walls.
Desk staff were exceptionally helpful - for example in obtaining opera tickets which were not generally available, and made helpful and accurate restaurant recommendations. Decore was interesting, provision of breakfast generous. Corridors were noisy at times.
The Hotel is installed around the Plaza del Sol. Front of to Opera Metro Station. Very good localization ! Too much noise in rooms.
The Hostal is very clean, very near to downtown and everything there is almost new! Just the noise... But that area is a little bit noisy.
Excellent location, very clean and well priced. Lack of English by hotel staff, apart from one cleaner they spoke no English.
The location is more convenient than expected. Though the room and the bath booth are really small, but they are very clean and tidy in gerenal. It´s a good choice if u dun wanna spend much on the hotel, but still want privacy and a private bathroom (need something more than a youth hostel). But there should be more english speaking staff, at least a receptionist. location and cleaniness
staff went out of their way to help me.
Nice position, very clean
Nice and comfortable hostal with very friendly staff A bit too loud in the rooms
i like the location. no english speaking assistant
A quiet hotel that is very centrally located. I plan to return. The Internet did not work well.
Fantastic location close to lots of city sights, comfortable, good value for money. Thin walls as you could hear the people in reception but overall great hotel.
Beliggenhed superb, morgenmad fremragende, værelse glimrende
Virkeligt dejigt hotel. Frenragende beliggenhed.
Dejligt, velfungerende hotel med gode værelser, god morgenmadsbuffet og fremragende central placering i hjertet af Madrid.
Supergod service. Fine værelser, fint badeværelse, gode senge. Gratis brug af computer og gratis internet. Ost på morgenbuffeten, evt isf. alle kagerne, som mere hører hjemme om eftermiddagen.Ellers god morgen buffet. Fantastisk god kaffe.
Beliggenheden. Lidt bedre rengøring på badeværelset.
Hotellet ligger dejlig centralt, og der er gåafstand til mange seværdigheder. Legeledes er der kort afstand til et fint metro-netværk, hvor billetpriserne er meget moderate Morgenmaden var elendig! Her kan der nemt laves forbedringer.
Venligt personale, rent og pænt værelse og badeværelse, god morgenmad, valuta for pengene nej
The hotel is very convenientlyu located in the heart of the city. The Hotel has a very nice environment. Hotel was no able to help with an extra bed despite of requesting in on my reservation from and subsequent mails to the reservation department. Staff just did the minimum required to serve customers
The location was excellent. It's right next to the opera which gives you a landmark to find it easily. I don't speak Spanish well so that was very helpful. The staff is Was able to book all my tours and was able to help me with all my questions . My room had two twin beds. It really is too small for two people. They should make it just a single. I ended up using the other bed is a desk. Also it was a little dusty but overall clean. I also asked them to refill the refrigerator but they forgot to which in the end worked out. There's a supermarket right across the street. I was able to buy water and juice there and stored in the refrigerator. I thought they had a gym. But actually it's in their sister hotel around the corner which isn't too far since it's a short walk over, but the machines were not that great.
Conveniently situated. Small size. Quality rather superficial. Breakfast quite poor, hot food not very hot, ran out of certain items. Graffiti on bedroom walls not properly cleaned off. Little things like poor lighting, toiletries impossible to open, no room service.
Cleanliness Very small cramped room for two people
nothing in particular shower blocked
very friendly staff at the reception contrary to that mentioned on its website, our room was far from soundproof.
great location, and liked the funky style of hotel it was a tad noisy, but bearable.
We arrived at 3:00 in the morning (got lost with the car) and could still get in. Location was excellent. Too bad we had 2 single beds
The place of the hotel The staff is not friendly and want to fool you.
Very helpful staff. Central location but in a quiet neighborhood. Clean comfortable rooms. Excellent value. No CNN or BBC on the television.
The hotel has a perfect position in the centre (near Teatro Real and other sites), very helpfull and kind staff (even if they doesn't really speak english - communication is ok:-)). Rooms are comfortable, very clean and well equipped (safe, hair dryer, fridge, TV and WiFi).
It's very central Staff don't speak English
The room was very nice and beautiful, nicely decorated, probably recently renovated. The lady who owned the establishment was very nice talkative and willing to help. The room was very clean and above of that there was cleaning service everyday. Hostal Luz is situated in the center of Madrid, 5 minute walk to the shopping avenue and Plaza Mayor. I think it is best, especially for couples. The room were we stayed had no view, but that was a minor disadvantage for us because we were around the city all day and night long. Another minor disadvantage was that the room is on the third floor and there is no elevator.
The hotel was very conveniently located just minutes from the Opera metro station, and was near restaurants and shops. The hotel appeared to have been recently renovated and was clean and tidy. The bedroom came equipped with a TV set, refrigerator and safe. Free Internet access was available. Staff are very friendly but speak virtually no English - communication was a little difficult. The hotel is located on the third floor of a building without a lift. Access to the building, hotel and bedroom is by magnetic card, but our cards got demagnetized the first day and had to be replaced. There is one desktop with Internet access but it is only on 0930 to 0130. Wi-Fi access is available but we couldn't get a signal from our bedroom - only from the lobby.
Great location. Small room, but clean and comfortable. Free internet. Breakfast included in price. Staff speaks limited English, but very nice and accomodating. Located on a small street off a main Plaza; a bit difficult to find the first time. Bring a detailed map.
location. Everything was great.
It is located directly in the center of the city, only 5minutes away from the Palacio Real,la Opera, la Catedral and del Peurto del Sol. You also receive towels and shower gel and if u wish to the sheets/towels are changed every day and the rooms get cleaned daily. The pictures shown on the internet do not coincide with the actual rooms,at least not if u choose the ones where u have to pay less. the price-performance ratio does not coincide. when u asked the staff about it they behave bad-tempered and rude. And there doesn't exist a kitchen!
Det var meget centralt, der var de ting vi skulle bruge, fint badeværelse, 3 senge, køleskab (og mikrobølgeovn) Det var meget lille og der var stoppet for mange møbler ind i rummet. Svært at finde, selv for taxi
Dårlig informatiion fra personalets side, WIFI dækkede ikke alle hotellets værelser og forbindelsen var dårlig når den endelig var der. måtte sidde i receptionen for at have forbindelse på trods af at der var reklameret med WIFI på hele hotellet. Ville være rart med personale der talte bare en smule engelsk. WIFI der dækker hele hotellet når man betaler for det. bedere definition af værelser ved bestillingen.
Location Stuff was very isteric, cry out to me all of the times, didn't give me a towel, didn't give me a heater (it was extremly cold in the room during the night). I was waiting about 30 minutes at the entrance of the hostal, while stuff was opening a door for me. Room was very small and without window.
Great location, very close to tourist sites and Metro. No windows in room which meant no natural light or ventilation. Bathroom facilities in twin room means no toilet. Cramped. Towels old and smelly. No hot water. Shared toilet. Dark and grim.
Great location There was no window in the room and the shower was in the corner of the room, right next to the bed (no toilet)
not a very nice place.one does not feel comfortable and safe looks like a hole
cheap, central and without any inconvinience
Awesome. Awesome hostel (this is not a hotel) if you like fun. By 'fun' I mean, if you like single beds in a double room, cold showers (but only if the water decides to work), beds that smell musty, no bedding, dirty floors, no windows, no fresh air and noisy neighbours. So yeah, its a 'fun' place. See above.
Kindness of the staff. WiFi available. Very centrical 2 steps from Opera square 1st floor just above a bar, open to 2 o'clock with loud music :(. My room had no windows whatsoever :(( , and for a single room with external bathroom, 30 euros with far too expensive. Really
Hostal Berlín has excellent location. Is two minutes walk from tube. My room was modest, but very clean and the price for the room was very cheap. So I will definitely come back.
Easy to go out to take metro and food. Bugs in room. So bad. Two friends were bitten and got rash on the face/neck/hands/legs.
The location was good and the internet was fast. It was a bit miserable being in a room with no windows.
Easy access to tourist sites and restaurants. Friendly staff, Very clean, particularly in shared bathroom facilities. Allowed us to leave suitcase after check out. A clean low budget, absolutely no frills hotel for active tourists who need a comfortable bed and nothing more. .
The price is definitely right. The location is fantastic, extremely central right next to the Plaza Mayor. Standards of cleanliness are satisfactory. Everything is extremely spartan. Your room has a bed, some small mirrors, a small night desk, and an ancient television (we didn't try it out), as well as a small fan. That's it. Facilities have showers but no towels (not even paper ones for drying your hands). Despite satisfactory cleanliness overall, there is a small family of cockroaches that share the rooms with you. The walls are relatively thin and all floors are wooden, so things can get pretty noisy at night, depending on your luck with regards to your neighbours. Take care using cash machines in the area! My bank account got cleared out by a fraudulent device in one of the machines :(
the service and the personnel are indeed very nice and friendly, bathrooms always clean, location in the very centre of Madrid :) too noisy - "paper walls"; I would recomend to use for future kind of information/note in the corridor i.e. "Please note, that someone can be sleeping behind this door. Please, try to move silently in the corridor and bathrooms" :)
Facilities and location (with the exception of no self catering facility) The staff did not speak a word of english when we arrived and were very unclear on payment meaning I misunderstoon what I was paying for and ended up with an overdrawn bank account as the staff did not understand we wanted to pay the final amount in cash. Following on from this were very unapologetic and unhelpful when finally and english speaking member of staff realised what had happened. The money was put back into my account but I felt very uneasy and this cost me alot of money in bank charges and exchange rate differences.
price and excelent location, repeat: excelent location room very little, no air conditioned, the hostal was under reparations, so many tool inside
A very centrally located hotel. Easy to find. Nice clean rooms. Friendly staff. Cheap price.
All what this hotel has is that it is near the center, but anything else is just not worth staying. It is in front of a market and all night long garbage trucks are moving big trach cans full of empty glass bottles and you can imagine the noise it makes, and that stayed all night long. in teh room the tv is not working even if you have the remote control which does not really serve for something. It was freezing the night we were there and the heater is not even existing !! Ugly night and left very early the next morning No
The location was excellent, the rooms were large and the bathrooms were clean, and the beds were really comfortable! No negatives.
The location is perfect, just 2 minutes walking distance to Plaza Mayor. All the other main atractions are also really close. The hostel hace nice simple rooms with new furniture wich are very clean.
Very good location and a very good price! Clean rooms!!! The staff might not speak english, but they are very felpful!
Location too much noise that make your sleep a little stressing
Staff are excellent and welcoming. Happy to help plan your sight seeing and touring with valuable knowledge of the city. Room is great, plenty of room. A lot of care has been taken to make everything comfortable. An excellent hostel. Like most European buildings, there are quite a lot of stairs. But, then you can eat more pastries in Lisbon.
Please .. clean is necessary!
Very central location.
The cleanliness of both the bedrooms and the shower rooms were very impressive. The location was also very good. The staff did not speak english at all, so was hard to check-in and to get any useful information.
the cleanest hostel too noisy,because market is close
near in plaza mayor,,,,price!!!! it has a 4 beds in one small room
Central Location just off Calle Mayor No towel provided - smell in bathroom - no window in room.
near major metro station, and staff pleasant. the roach i did not like, nor did i care for the fact that the internet signal was too weak for me to use in my room.