Vil du indstille som din standardvaluta eller kun for dette besøg?
rent, ok morgenmad to pay for parking
Godt luksus hotel med fin central beliggenhed
stílle omgivelser - ingen støj fra personale/andre beboere, god morgenbuffet, adgang til Internet TV'et var ikke i orden (dårlig antenne). Lidt bedre rengøring. Personalet ved morgenbuffet'en var ikke særligt venligt, nærmest lidt småsure. Personalet ved receptionen var meget venligt.
Beliggenheden af dette hotel er super godt. Tæt på mange af seværdighederne og alligevel væk fra støj og trafik.
perfekt beliggenhed, morgenbuffeten god , hotellets standard og renlighed i top.
Dejligt, velfungerende hotel med gode værelser, god morgenmadsbuffet og fremragende central placering i hjertet af Madrid.
Beliggenhed superb, morgenmad fremragende, værelse glimrende
Virkeligt dejigt hotel. Frenragende beliggenhed.
Supergod service. Fine værelser, fint badeværelse, gode senge. Gratis brug af computer og gratis internet. Ost på morgenbuffeten, evt isf. alle kagerne, som mere hører hjemme om eftermiddagen.Ellers god morgen buffet. Fantastisk god kaffe.
Beliggenheden. Lidt bedre rengøring på badeværelset.
Jeg kan kun sige meget positiv om hotel. Fantastisk hotel med god pris. Hvis jeg skal til Madrid igen, så vil mit ophold blive på Vincci Capitol. Jeg mener at man ikke skal betale for at høre musik elller se film.
Hotellet kan ikke ligge bedre. Der er en smuk udsigt fra øverste etage og et mindre soldæk på 7. etage. Jeg ved fra tidligere ophold på hotellet at morgenmaden er fin. Jeg boede på øverste etage som betød at vandtrykket var svagt og temperaturen ustabil. Hotellet har ikke trådløst internet når du bruger din egen laptop. Så udleverer de et kabel. Det er mindre hensigtsmæssigt, kablet ryger ud og du er mindre mobil. Jeg oplevede at rengøringen var mindre grundig.
Generelt OK Tåbelige lydforold på værelset. ALLE lamper på selve væretset tændte på samme kontakt så ens belysning over det hele. DÅRLIGE (ingen ) læselamper ved sengen
God service i receptionen, kolde Carlsberg i minibaren, badekar, fri internet der faktisk virker, god seng, behagelige omgivelser, ok pris Håndklædetørrer kørte på fuld tryk i 2 døgn, til trods for at der var 32 grader udenfor og aircondition-anlægget arbejdede på at holde temperaturen nede. Vel ikke ligefrem energioptimalt eller bæredygtigt?
Hotellets gode beliggenhed. Værelset og morgenbuffet. Personalet samt rengøringen var i top. Ikke direkte, men tænker at netadgang, samt adgang til nyhedskanaler skulle være gratis.
Venligt personale, rent og pænt værelse og badeværelse, god morgenmad, valuta for pengene nej
Hotellet ligger dejlig centralt, og der er gåafstand til mange seværdigheder. Legeledes er der kort afstand til et fint metro-netværk, hvor billetpriserne er meget moderate Morgenmaden var elendig! Her kan der nemt laves forbedringer.
Cleanliness Very small cramped room for two people
The location was excellent. It's right next to the opera which gives you a landmark to find it easily. I don't speak Spanish well so that was very helpful. The staff is Was able to book all my tours and was able to help me with all my questions . My room had two twin beds. It really is too small for two people. They should make it just a single. I ended up using the other bed is a desk. Also it was a little dusty but overall clean. I also asked them to refill the refrigerator but they forgot to which in the end worked out. There's a supermarket right across the street. I was able to buy water and juice there and stored in the refrigerator. I thought they had a gym. But actually it's in their sister hotel around the corner which isn't too far since it's a short walk over, but the machines were not that great.
very friendly staff at the reception contrary to that mentioned on its website, our room was far from soundproof.
The hotel is very convenientlyu located in the heart of the city. The Hotel has a very nice environment. Hotel was no able to help with an extra bed despite of requesting in on my reservation from and subsequent mails to the reservation department. Staff just did the minimum required to serve customers
Conveniently situated. Small size. Quality rather superficial. Breakfast quite poor, hot food not very hot, ran out of certain items. Graffiti on bedroom walls not properly cleaned off. Little things like poor lighting, toiletries impossible to open, no room service.
nothing in particular shower blocked
great location, and liked the funky style of hotel it was a tad noisy, but bearable.
The Hotel is installed around the Plaza del Sol. Front of to Opera Metro Station. Very good localization ! Too much noise in rooms.
The Hostal is very clean, very near to downtown and everything there is almost new! Just the noise... But that area is a little bit noisy.
i like the location. no english speaking assistant
Fantastic location close to lots of city sights, comfortable, good value for money. Thin walls as you could hear the people in reception but overall great hotel.
A quiet hotel that is very centrally located. I plan to return. The Internet did not work well.
Nice and comfortable hostal with very friendly staff A bit too loud in the rooms
staff went out of their way to help me.
The location is more convenient than expected. Though the room and the bath booth are really small, but they are very clean and tidy in gerenal. It´s a good choice if u dun wanna spend much on the hotel, but still want privacy and a private bathroom (need something more than a youth hostel). But there should be more english speaking staff, at least a receptionist. location and cleaniness
Excellent location, very clean and well priced. Lack of English by hotel staff, apart from one cleaner they spoke no English.
Nice position, very clean
This hotel was fabulous. It would have to go down as the best hotel we stayed at in Europe. The decor was funky and modern, it was ultra comfortable, the rooms were comfortable, funky and quiet, the hotel's location was excellent...I can't rave on enough about Room Mate Mario!
The location, the breakfast included, the concept of thr hotel Everything was great
Great service and very friendly staff. The rooms, although a bit small, were quite special and clean. The breakfast buffet is great. Very good value for your money!
Location, facilities, ambiance My wife was ill for three days. The staff treated her like family, nothing was too much trouble, and always with a smile. Excellent!!!!!
good size rooms with original design, very good location!!!!
Desk staff were exceptionally helpful - for example in obtaining opera tickets which were not generally available, and made helpful and accurate restaurant recommendations. Decore was interesting, provision of breakfast generous. Corridors were noisy at times.
contemporary design, lovely breakfast with lots of choice, free internet access I would highly recommend this hotel but be careful of pick pockets in the centre of Madrid - warnings in many of the city centre restaurants.
Very nice design, very central location... ... but they forgot one fundamental: soundproofing! I was literally in my neighbour's shower at 1am, I could hear him brush his teeth, and also go to the toilets (and you definitely don't want to hear your neighbour go to the toilets at 1am...) This is really insufficient - they should have spent a little less on the design and a bit more to improve the thickness of the walls.
Location, stylish design and breakfast area Nothing
Perfect location, great value for monye, in all a very nice hotel!
Personalet var yderst flinke og hjælpsomme.
Godt hotel til en rimelig pris og et venligt personale. Adgang til internettet. Centralt beliggende.
rent,venligt personale det ene af de to værelser vi bookede var for lille og der var støj fra vejen
Beliggenheden, godt udgangspunkt. Personalets venlighed, rengøringen, rene håndklæder hver dag.
The security of guests and their properties is good. I particularly liked the view from the balcony. for Christians there is a church directly opposite the hotel. Proximity to Sol metro station, royal palace and shopping malls. On the first day I had challenges communicating with the staff since they couldn't speak in English, but I was introduced to a staff who was good in English and was able to effectively communicate thereafter during his shifts. The major thing that I didn't like was unavailability of English TV channels. One could hear someone passing along the corridors at night and also noise from the street below.
Good location, clean, confortable..good value for money. I would recommend
very helpful staff and excellent loacation.
The staff is friendly and willing to help. In the direct neighbourhood are several metro stations and several places for breakfast.
good central location and very friendly staff room overlooked a night club so it was a bit noisy
Very friendly staff and excellent location nothing
We arrived at 3:00 in the morning (got lost with the car) and could still get in. Location was excellent. Too bad we had 2 single beds
It is located directly in the center of the city, only 5minutes away from the Palacio Real,la Opera, la Catedral and del Peurto del Sol. You also receive towels and shower gel and if u wish to the sheets/towels are changed every day and the rooms get cleaned daily. The pictures shown on the internet do not coincide with the actual rooms,at least not if u choose the ones where u have to pay less. the price-performance ratio does not coincide. when u asked the staff about it they behave bad-tempered and rude. And there doesn't exist a kitchen!
The place of the hotel The staff is not friendly and want to fool you.
It's very central Staff don't speak English
Great location. Small room, but clean and comfortable. Free internet. Breakfast included in price. Staff speaks limited English, but very nice and accomodating. Located on a small street off a main Plaza; a bit difficult to find the first time. Bring a detailed map.
location. Everything was great.
The hotel has a perfect position in the centre (near Teatro Real and other sites), very helpfull and kind staff (even if they doesn't really speak english - communication is ok:-)). Rooms are comfortable, very clean and well equipped (safe, hair dryer, fridge, TV and WiFi).
The hotel was very conveniently located just minutes from the Opera metro station, and was near restaurants and shops. The hotel appeared to have been recently renovated and was clean and tidy. The bedroom came equipped with a TV set, refrigerator and safe. Free Internet access was available. Staff are very friendly but speak virtually no English - communication was a little difficult. The hotel is located on the third floor of a building without a lift. Access to the building, hotel and bedroom is by magnetic card, but our cards got demagnetized the first day and had to be replaced. There is one desktop with Internet access but it is only on 0930 to 0130. Wi-Fi access is available but we couldn't get a signal from our bedroom - only from the lobby.
The room was very nice and beautiful, nicely decorated, probably recently renovated. The lady who owned the establishment was very nice talkative and willing to help. The room was very clean and above of that there was cleaning service everyday. Hostal Luz is situated in the center of Madrid, 5 minute walk to the shopping avenue and Plaza Mayor. I think it is best, especially for couples. The room were we stayed had no view, but that was a minor disadvantage for us because we were around the city all day and night long. Another minor disadvantage was that the room is on the third floor and there is no elevator.
Very helpful staff. Central location but in a quiet neighborhood. Clean comfortable rooms. Excellent value. No CNN or BBC on the television.