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The ambiance and the personnel The mattress was old and hard
Very polite and attentive staff. Comfortable and cosy restaurant and lounge area. Good location on the main street (not noisy) close to the beaches. As the hotel pretends to follow the provance interior style you need to be ready to meet the specific vinatge furniture, windows and stuccoworks :)
Great location near beaches and close to Cannes, lovely hotel and decent facilities. The bed was small-ish
Positive attitude of the staff No dislikes but thought the buffet breakfast could be improved..little choice in cooked items
silence, countryside view, comfort (apart from electricity insufficient power), people kindness insufficient information about restaurant availability
The location, the freindliness and cost
the situation of the hotel, the friendly staff Absence of Wifi in the bedrooms
The location was good. I felt that the hotel was very tired looking and in need of renovation. The advised check in period was from mid-day; we arrived at 1.30 p.m. and were told rather abruptly that we were too early. We had requested one double room and one twin but had two twin bedded rooms; which did not please my husband!
the staff and setting of the hotel are excellent I felt my room was shabby had peeling paint etc, needed redecoration
Place, Image, Atmosphere Room too hot. Air conditioning not very good.
the room was very small and no view
Location Update and renovate the interior while keeping originality
the location is excellent, the staff are so friendly and helpful, the lobby was nice the room was old. and small, the room costs and the room was not as ecpected
iconic hotel .Was there 30 years ago , and then 15 years ago... comfort is really from the past. . They have not updated the bathrooms , not redone the rooms
The Hotel was very nice and friendly staffs. very nice place like a dream
much too expensive and should always include bkfst and a newspaper
Very disappointed.They give me small room and facing behind hotel. old hotel and not five star hotel.
Location of the hotel not as luxerious as supposed to be
Best place to stay in Cannes, although pretty pricey if you want the best rooms - but it is Cannes! They have remodelled the 7th floor suites but the rest of the hotel could do with a refurb as some of the rooms are looking a bit worn, we did not stay in the room booked, which was a superior sea view double as we were not happy with it, but upgraded to a suite, which cost much more but was more acceptable.
Location and freshness. New and clean. Stylish
Location & view from hotel room balcony. Nothing
Practically everything except the very highparking charge also the cost of breakfast was a bit ver the top See above
I like the location. The breakfast is delicious. The staff is really polite.The other people who stay in the hotel are really chic. And the concierge works really hard and they have really good choices of restaurants, bars and information about other cities in Cote D'Azur. The hotel is good but it really needs to renovate.It should be up to date.
Friendly staff. Location. Room design.
beautiful hotel the gourmet-restaurant was closed (on sunday evening)
The Service is horrible
Nothing: it was an extremely disappointed experience. This Hotel does not deserve by far, being a member of the Leading Hotels of the world! Rooms with old and dirty furniture, bath old and dirty
room service and conceirge service excellent A/C was not good
excellent location , staff and services
Very child friendly and helpful staff, the hotel is top of the line in all aspects.
Beliggenhed, Terrasserestauranten, konferencefaciliteter, hotellets strand, værelsesindretningen og balkonen til værelset Håndvask på toilettet håbløst upraktisk, men flot designet. Hotellet har for få, for langsomme og for ustabile elevatorer i forhold til antal værelser, etager og gæster
Hotellets beliggenhed i forhold til strand og by samt prisen.
beverage prices are ridiculously high so we never used the bar....TV €50, not realistic and not industry standard.....wifi should be free or if not should be cheaper...it seems that the hotel attracts people with resonable room prices and then robs them with their services...€8 for a Coca Cola?
the bed was very good to sleep on ! the shops are closeby ! the breakfast was not according to the standard of the hotel, you have to pay for everything !
Location, cleanliness, and food. n/a
very good location, very clean room
Staff Location Room No wifi to a rewards member because we booked through a reseller! CHEAP!
Lovely room and great view No life in hotel lobby. Some staff rude others excelent
Very good location, newly rebuilded, swimming pool on the roof (at extra cost), nice service from most of the staff. Our booking through booking.com confirmed room with private terrace/balcony, but the reception clerk did not give us such a facility. They claimed that booking.com promised more then they could keep, and this was not the first time it happened. The hotel manager however gave us the required room with balcony two days after arrival due to our complaints to booking.com about this. This experience was very annoying to us. The mini bar is also very expensive charging 7 euros for a coke for instance. Internet at extra costs and breakfast to 32 euroes is also on the dislike-list. Normal roomprice was 1,200 euroes per night, we paid 35 % through booking.com. Without discount is the room rate totally absurd, in spite of the superior location.
Excellent location, comfort, facilities (panoramic terrace and swimming pool) Lack of flowers/plants to make a more friendly atmosphere
Excellent room and good view. Very good situatio Swimming pool at top is dissapointing. Small , not very nice and no staff present. Hotel still in renovation
location services, room problem, did not fix same day, did not change the room
The hotel is fairly new and very luxurious, situated right on the beach in the middle of Cannes. The rooms are beautiful and very clean. Also very quiet. The shower door arrangement is a complete failure. There is no way of stopping water running out onto the bathroom floor. but you have plenty of towels to mop it up. The staff in general could be more friendly to give the place a better atmosphere.
Booked the room based on description of 2 bedrooms (one with double bed and another with two single beds), but actually received only one bedroom with double bed and one single bed outside and there was also a couch (for sure 5 people cannot sleep there). Complained with Booking.com, but they say hotel is responsible for updating the description, hotel says it is Booking.com mistake.
V. good restaurant ( la carte) , beautiful surroundings, within walking distance of town (do not need a car) and promenade; close to good bus connection to Cannes Lack of hairdrier in bathroom and not really geared for colder ( autumn/winter) climate
Beautiful location. No proper beds - only sofa beds. Uncomfortable for mature couple.
A friendly reception will the complex well layed out in a wonderful location. This was a buisness trip and found the whole set up to give a sence of relaxation.
Flot udsigt til havet, god placering tæt på centrum og gode indkøbsmuligheder i mange lækre butikker. Enkelte steder ville det hjælpe med lidt maling, for at få det perfekte helhedsindtryk. Det ville være godt hvis man selv kunne slukke lyset i den store urtepotte på altanen.
God morgenbuffet incl. div. økologiske produkter. Lækker wellness afdeling og pæne værelser med fin udsigt.
Fantastisk morgenmad Hotellet er delt op i 2 dele, den ene er helt klart 4* mens den anden er mere end ringe. Min kollega fik tildelt et kælderværelse med minimalt "vindue" op under loftet. På mit værelse var jeg nødt til at lægge håndklæder i døren på badeværelset, ellers løb vandet ud på tæppet i værelset. Toilettet nærmest eksploderede på et tidspunkt når nogen trak på en anden etage. Man bliver desværre ikke gjort opmærksom på denne opdeling af hotellet.
Hotellet er yderst centralt beliggende og faciliteterne er helt i top. Morgenmaden er fortrinlig. Personale er venlige og imødekommende.
Dejlig morgenmadsbuffet Skriver: Nogle værelser med havudsigt. Med den placering hotellet har kan det højest dreje sig om ganske få værelse
Elevator virkede ikke. Nøglekort var ikke rigtig indkodet. Svømmehan og hammam ikke tændt på oplyste tidspunkter
The hotel staff is very friendly. Especially the gentleman working in the night shift at the reception is excellent. The hotel needs further renovation and if you are on business trip, the hotel is just not suitable for this purpose.
Excellent staff. We were provided with an extra room for the kid at the price of an extrabed.
confortable, discreet, central location. Automatic espresso coffee machines in not welcome for breakfast. Sublevel parking plane unpleasant smell spreads up floors
It is located in a close area to the street Antibes,which is a centre rooms are not well maintained
quiet, large room, good positioning in cannes, very nice staff the walls in our room...
Easy access to Cannes and its facilities Room very basic and not worth the cost we have stayed in far better and cheaper
The hotel is situated in a quiet road, so no noise at evening and nigth time.
Peaceful place, even in Festival days, good breakfast
The hotel very much supported our expectations.
the stuff is very kind & the location is good Nice Hotel, but not feel like a 4 stars....more like a good 3 stars hotel
Central beliggenhed til en god pris.
Gode parkeringsforhold og gåafstand til centrum samt venlig betjening
Value for money !
Godt, stort værelse, med gode bade- og toiletfaciliteter. Let adgang til byen, gode parkeringsforhold. Rent og pænt. Ligetil og ukompliceret
Room with terrace and seaview! The duplex was very clean, new, the kitchen equipped. No hairdryer (but you can ask the reception) / Stanza con terrazzo e vista mare! Il duplex (monolocale soppalcato) era pulito, nuovissimo, cucina attrezzata. Manca il fon (chiedere in reception). Per gli italiani: portare presa con attacco francese! Studio for 4 people really small, no armchair; we change in a duplex for 4-6 (we were 3), but it's maximum for 4 people. / Il monolocale x 4 è troppo piccolo, non ci sono armadi, abbiamo chiesto per il duplex per 4-6 anche se eravamo solo 3, il quale potrebbe essere al max per 4.
The hotel has recently been refurbished so everything is very clean and new at the moment. Very close to the main shopping streets of Cannes as well as the beach and the train station. The room we ordered for 4 adults contained a pull out bunk bed, a single bed and a bed that you pulled out from underneath the single bed - not really what we were expecting.
clean rooms that they behave like a three star hotel
Ok, men værelset lugtede indelukket og af kælder. Modernisering af værlser
generelt er det et godt hotel, men vores ophold blev 'ødelagt' af konstant støj/summen fra vaske/køle/ventilationsanlægget? tilhørende hotel Carlton Vi havde værelse (nr. 605) mod Rue de Canada og vil med sikkerhed ikke vende tilbage hvis vi igen skulle have et værelse mod samme side. Det var ikke værd at betale EUR 199,- pr. nat pga. nævnte støj. Man har ikke glæde af at sidde på altanen, som man har betalt ekstra for. at udleje værelser med beliggenhed mod Rue de Canada (i den ende af bygningen hvor værelse 605 ligger) til gæster der bliver få dage
Meget venlig og fleksibel personale - de var gode til at imødekomme vores behov. Fantastisk parkerings service. Venligt personale Meget dyr morgenmad, hvis man ville have andet en en kop kaffe og en croasant
At det lå tæt på alting, 2 min til stranden og croisetten Nej jeg syndtes at alt var okay