Beliggenheden er rigtig god, og de laver noget fremragende mad. Vi fortrød meget, at vi valgte et andet sted at spise den sidste aften, for det var rigtig godt. Man sover som en drøm i deres senge, og personalet var altid venligt. Poolen var lidt for lille til en vandhund som mig, og udsigten ikke er helt så god som på billederne. Man får indtrykket af, at man sidder på taget af hotellet, men det er på tredje sal, så der ligger desværre en stor bygning og skygger for udsigten over den gamle havn (men det er dejligt, at der er en pool). Morgenmaden var alt for dyr (25 €), og værelset var lidt lille (standardværelse).
Super fint hotel med rigtig god beliggenhed, venligt personale og fint pool område.
Great hotel. New , with nice rooms. The hotel itself was good value for your money. Well stocked. Minutes walk from the train station. Short walk to tourist centre and main port. The hotel is located in a very sketchy, run down neighbourhood. Didn't always feel safe as a solo traveller. I wouldn't recommend walking there at night. Breakfast was a bit basic for the price, however it is optional.
the service was exceptional -
Great hotel, very helpful concierge, easy check-in; check-out, Location of pool area, which appears always to be in the shade;-( Too few porters availble. Balcony design where it is easy for others to gain access to your balcony or even your room.
Excellent bathroom Inability to check in even two hours after the start of check in time
Very comfortable. Fabulous view of the old harbour.
The bed and the view!
The view from our bedroom over the harbour was incredible, and the quality of the bedding deserves a mention as well.
very friendly staff, high quality food etc,fantastic location overlooking the old harbour
Well serviced very comfortable rooms with very helpful staff A little removed from town centre and rail/metro services
This is an excellent hotel. The parking is tight, get the porter to part it instead.
The view of the Old Port was spectacular, huge tub in bathroom, wonderful beds, big room, brand new bathroom, air conditioning was perfect, staff was professional and friendly, It has the best view of the whole port of any hotel. My wife and I thoroughly enjoyed our two nights. They even got the room ready by 10 am on our first morning. Petite dejeuner with beautiful view in the restaurant!
I particularly liked the fact that we were never interupted and the room was cleaned every day including new linen on the bed and new towles every day. No.
The staff was excellent!! The room was comfortable and nice. Breakfast was not included and it was very unfair....
Nice location, very charming hotel, quiet, somewhat chic...colorful, friendly. Very nice. one small thing of complaint. My airline did not delivery my baggage until 24 hours after my arrival. It was a holiday and the hotel did not have any amenities like razor, toothbrush, toothpaste etc. available. Not even for purchase. That was unfortunate for a 4 star hotel.
Peut etre la deco assez recherchee et encore La proprete de la chance etait (excusez le terme) a chier! Des cheveux dans la baignoire, les wc, le lit et sur les oreiller. Le mobilier est ruine et abime. La moquette pareil. Quand en plus on se fait piquer des fringues, le sentiment reste tres negatif! Je n'y retournerai pas
It was great. The location is fantastic, walk distance to everywhere. Trendy, confortable, and nice hotel. I would definitely go again and recomend to any friend. Walking the port was relaxing and romantic. The are is very safe. The only thing I complained was that the swimming-pool was too cold. I was not able to get into the pool at all.
evertyhing. Most amazing hotel for staff, cleanliness, friendly, helpful, attentive etc... did not like the eggs in the morning breakfast
From the beginning the staff made our stay comfortable and were very informative about the area and different sites to visit and how to do so in an economical way. Very much enjoyed out stay!
loved the staff at the bar! the head waiter and a barmaid who can speak english (not many of them there) were absolutely amazing! made our stay! there is a receptionist at night. rubbish. cant speak english, doesnt know places, cant advice u anything.
Going to the beach, shopping, going to restaurants and site seeing
The staff was great, the room clean, quiet, & spacious, and the location well within walking distance to many local attractions. There is no van or shuttle service from the airport (the taxi cost 50E).
Yes! Great staff, very helpful and friendly. No
The hotel has a fun decoration. The staff is young but not professionnal. Their appearance is neglected, they don't pay attention to client's need, answer barely to questions, and above all the internet connection is 10euro per hour...
Vaerelset var stort, nyt og med en dejlig stor seng, fin balkon, kedelig udsigt, men alt i alt et meget fint vaerelse, desuden koerer sporvognen lige uden for hotellet, saa man er i centrum paa 5 min.
Fint med internetadgang Annonceret med thekøkken, men havde ikke bestik og service
Desk staff were extremely helpful and friendly. Room was small but very beautiful. Highly recommend this location.
Location. Great room with view overlooking harbour but with really effective soundproofing. Large, firm bed. Nothing.
Good hotel. Very clean. Just in the center of Marseille city. Beautiful view of the Vieux Port.
Location, excellent room, nice bar area
The location, just next to the Vieux Port, is really amazing. The room was extremely small for the price we paid, without any kind of view (does "courtyard view" means facing a wall and no light at all????) and not very comfortable. Moreover, the staff was quite unfriendly.
The concierge was very helpful in helping us find a good 'bouillabaisse' restaurant and making the reservation. Nice and pro
The location was great. Easy access to everywhere and the staff were very helpful.
They upgraded us from a city to a harbour view room - really impressive vista and absolutely worthy the extra rate if you are booking. The hotel has retained its original character and we were surprised on the up-side. All was fine
Efficient, friendly staff Quiet room Fabulous food (room service and breakfast) Bar and breakfast room views Everything we needed including WiFi Had to leave
The location was fantastic. Easy to walk around the port and surrounding area. Lot of choice of restaurants nearby Cost of wi-fi access. In 2008 this really should be free in a good hotel.
nice and luxury hotel on a perfect location
I MISS THE HOTEL NOW!VERY NICE! NOTHING
Good size room and jacuzzi/pool facilities Room incorrect on arrival said we had booked superior cit view not deluxe sea view (which we had) it took three room changes to get it right (or better really). Dont know if confusion was something that went wrong with the booking.com process or if they were trying to throw us in anywhere as travelling with a baby (which has happened to us a couple of times)
Good location near the beach Very untidy round the pool area, no real outside bar service, not enough sun lounges, poor local knowledge by staff, room with a sea view is fine if you stand on the balcony and crook your neck. For the price would not stay there again.
All. No, everthing is perfectly organized
The bed and the quietness. The bath tub design. The water would be all on the floor near the wash basin after taking a shower. Also, I could get a better rate online then being at the front desk.
The rooms are so nice and tidy and spacious it gives you the feeling of staying in. The French people are the most unhelpful people god has yet to create! The staff in the hotel were helpful but to a certain extent! They are French after all. Also it is very easy to travel from the hotel to Marseille centre (by bus 44 and by metro) yet when I tried to search for this information I couldn't find it so more info on this would be useful to others.
The hotel was really amazing. The staff are very friendly and the price is amazing. However the Breakfast was really not worthy to 21 Euro I wish if they can provide more at breakfast and to provide people different vareity at launch since we are not meet eaters and we eat Halal only. Like if the provide vegiterian or Chicken things
Location was wonderful, far from the busy streets of Marseille. Lots of places to eat, beach right across the hotel, pharmacy, bakery all within walking distance. No shower curtain for the bathtub/shower.
All of it:the service, the staff, the conditions. No.
nice buffet breakfast included in package all day parking was great @ 15 euros very friendly/welcoming front desk free wifi the room smelled of smoke, however, opening the window freshened things up beer options were limited & higher than expected @ 10euros a glass.
i liked the location of the hotel the spa no fridge inthe rooms that was the big issue
Nice garden, ordinary breakfast, small room and small elevator.. Good location! Good service!
d difficult to find
Really nice large bathroom and tub. Great blackout shades that made the room tomb-like in the morning, which was great and allowed us to sleep in. The restaurant in the hotel was quite nice and served until 10:30 which was perfect as we checked in late. Lots of construction going on in the city, google directions were off because of the detours- either way, finding the very small sign at night was quite a challenge. Construction also going on on the hotel grounds as well as on the side streets, good to know ahead of time. Rent a small car, these streets are very narrow.
It was quiet and actually quite central. Based on what other people said, I thought it was going to be further out. I don't think I would have wanted to be any more central for my mood as the port area is much noisy and can be dangerous at night. Not really. Our rooms looked very 'international' so you could be just about anywhere. For people who want more charm might need to book their suites which seem more Provencal or stay in another hotel.
Nice and clean hotel. Nice pool area. Stayed in the new part of the hotel. Really comfortable room A little far from city centre. You need transportation
Breakfast was great, good variety and open throughout the morning. Location too far from any tourist locations.
swimming pool, buffet breakfast location, too far out of town; room not very nice, modern or clean
Very nice area The price was a bit too high for this kind of room. Necessarry for some renovation.
Not much Small, very old rooms
It was absolutely stunning. Great pool, wonderful breakfasts and just a retreat and respite from the heat of the city. Bit tricky to find at first. A slightly better map would be good.
Great location! Right next to the Harbour, opposite the tourist information, real close to metro and bus stops. Free wifi worked well. Bright and clean, bathroom spotless, showerhats provided. More expensive "superior room" was still ridiculously tiny (just enough space for double bed) and so were bathroom and bathtub. Check-in assistant hadn't read through my booking because asked for payment of breakfast although I booked all inclusive and wanted to give my girlfriend and me (female) a room with twin beds altho I had specifically asked for one big bed. Homophobes. Breakfast lady almost denied access to 4 people who arrived at 10h03 and 10h08 instead of 10 sharp - no sense of service whatsoever! After complaint, I was even told that if the buffet is until 10, you do not arrive at, say, 9h50 but before. I wonder: Why not?? 10 is still early for a holiday breakfast. Buffet was ok but not worth 10euros. Try café "a Cup of Tea"!
Very helpful and welcoming staff. Good location of hotel - right in the old port and beside the metro station.
The location is outstanding, the staff is extremely kind and friendly, and the room was spotless and comfortable. We showed up right when the weather turned bad, and the front desk attendant offered us umbrellas whenever it was raining out. It is a great hotel for a weekend break, as the facilities are great and you can stay without much fuss. Check in and check out is simple, and there are several parking garages, with a hotel discount, located nearby. The room was smaller than we expected, but comfortable.
The hotel is clean and comfortable and one could not imagine a better location. Also, we were able to check in at 8 a.m., which came in extremely handy. A little fridge in the room would have been welcome.
Very good location and helpful staff. Terrible coffee served at breakfast.
Very nice hotel in an old building with central location very close to the port and with moderm clean rooms. Affordable price (had a promo of 119 EUR for double with breaskfast). No minibar.
Ideal Hotel to discover Marseille
Location, fenestration, balconies
Excellant location Very poor decor, carpets etc
Location, price Tired decor, musty, air con not very efficient
hotel location it needs renovation
The views, the friendliness of the staff and the breakfast. We were disappointed with two of the meals we had at room service but when we complained it was dealt with without a problem. Please see above. The room was a little tired in places e.g. the carpet was worn and stained. Would have like to have seen china cups and saucers in the rooms instead of plastic cups!
Good facilities, very nice room with a balcony facing the sea and the evening sun. Poor choice of English channels on the TV. The lunches and evening dinners were very expensive. It made you want to go out
Sitting in the bar outside. Pierre at the reception was first class, very helpful. not really
The location right on the beach in a suburb of Marseille is excellent. The view from the room and the public areas is amazing. There is even a spring coming from the sea rocks inside the hotel.The design of the hotel is very special , very modern, and include a beautifull library. A nice breakfest was included in the rate, which became unusal in france now. The hotel charged the full amount of our stay when the room was booked (several months ago) although it was a flexible rate and not a nonrefundable rate. It took a lot of effort to get it back with the help of booking.com
The food was beautiful and the staff were pleasent and welcoming - it was a very relaxing & comfotable stay. Nothing that I can think of - the prices for a drink in the hotel bar were a little steep but that is about it.
Pleasant and relaxing
Generally a good hotel all round. 10 minute cab ride into Vielle Port though. No
Fantastic sea view, comfortable rooms and facilities, quiet atmosphiere, proffecional staff wardrobe is a littlebit small for 2 people
sea view from room, also breakfast room and bar very good we asked for two twin beds but got a double bed
location, excellent internet access AC was terrible but staff moved us (lost waterview!) to newly rennovated room with great AC
Location and view
Fantastic view of the old port, very nice staff and free wi-fi (which works great). No room service for diner (but enough restaurants close by), for 180 € per night this should be a service...
Fantastic location, nice views from the rooms with balcony. Nice vintage 50's look
The hotel was in an excellent spot and was excellent value for us, just the job for a base to explore the city, buses boats and Metro all within a stones throw. We stayed in a top floor room so any noise didnt bother us either. The staff were very helpful and friendly. The view was terrific The bathroom could do with more extract as it got very steamy
The location of the hotel was very good and the view from our Club superior room was beautiful. The coffee during breakfast was exceptionally good.
Good location Breakfast was a lot of money
Staff did more for ouer comfort and pleasant time in this hotel. Fantastic location and good price, good breakfest.
Location and view Small fridge
Dejligt ved havnen,men der var meget trangt på hotellet,og mange trapper inden elevator.Man kunne ikke se min reservation I receptionen,men heldigvis havde jeg bekræftelsen med....ikke særlig heldigt for hotellet,og jeg fik dog et rum Jeg vil gerne vide hvad hotellet betaler for jeres service?
Beliggenheden Hotellet har de mest elendige trapper, det er absolut ikke for gangbesværede. Elevatoren starter på 2. sal, dvs. man skal kæmpe sig op og ned med bagagen. Selv uden bagage er trapperne svære at navigere.
Ligger rigtig godt og centralt, men ikke i det pæneste kvarter.
Overnattede kun en enkelt nat mellem sen ankomst med fly og afrejse pr. tog den følgende dag og var glad for hotellets praktiske beliggenhed tæt på banegården (det var også derfor, at jeg havde valgt det). Inden min ankomst oplevede jeg en meget ringe service fra hotellet i forbindelse med at jeg pr. mail orienterede om min meget sene ankomst og bad dem bekræfte min reservation. Jeg modtog intet svar og mailede flere gange uden svar. I nærmest sidste øjeblik kontaktede jeg booking.com om problemet og først da en booking.com-medarbejder kontaktede hotellet, kom der svar, og det viste sig, at der havde været problemer med faxen fra booking.com til hotellet, hvorfor hotellet manglede mine betalingsoplysninger og derfor ikke havde reserveret værelset til mig. Det blev løst i sidste øjeblik, men jeg står helt uforstående over, at hotellet ikke ved min allerførste email oplyste mig om problemet.
Personalet var meget hjælpsomme, og venlige. De, taget i betragtnig af at der er Fraknkrig, var gode til engelsk, og ville meget gerne hjælpe en med at finde busser osv til forskellige seværdigheder. Hotellet bliver låst efter midnat, så man skal ringe på og vække nattevagten hvis man kommer hjem senere - omend det var hans job at lukke os ind, så var han bestemt ikke glad for at gøre det.
Beligenheden er god Aircondition virkede ikke og det er en katastrofe når der er mere end 32 grader udenfor - værelset må have været varmere. De gad ikke engang at fortælle det når man kom og der var ingen informationer i lobbyen. Den næst sidste dag var der ingen strøm og den sidste var der ikke varmt vand. Jeg fik 4% rabat fordi disse ting ikke virkede da jeg forlod hotellet fire dage før tiden. Gennemført latterligt og I burde ikke udbyde dette hotel.
dejligt med badekar på værelser, godt morgenmads-rum. fin morgenmad. godt med døgnpersonale. vi ønsker fri kaffe/te/cacao i breakfast-rummet hele døgnet, så man kan sidder der og læse, snakke osv. airkondision virkede ikke på vores værelse, øv. så vi skulle ha vinduerne åbne om natte. vild megen trafikstøj.