Courteous welcome from valet parking staff and convenience of being connected to the rest of the Crown complex.
the pool and gym facilities, the room was very comfortable
The hotel is good because its the city center and connected with the shopping mall and casino
My daughter and I had our own spa night - loved the room, bathroom and staff were exceptional. Even put water in our car for the drive home! All good
My daughter and I had our own spa night - loved the room, bathroom and staff were exceptional. Even put water in our car for the drive home! Breakfast was a rediculous price as was Internet connection.
Location Price of breakfast
Very convenient for the CBD and the tourist bus & tram The hotel won an award in 2010 for renovations - i don't think they checked room 728. While my hotel room was cleaned every day thoroughly - it was disappointing to see such stained carpet; also as the ventilation in the bathroom was not good, there was a faint smell of "drains"
Staff was magnificent, room was clean and comfortable, breakfast was absolutely delicious. Great location. Our rom was at the back of the hotel and we were woken each night by the garbage trucks.
The moderness of our room, as renovated only a few years ago. Staff very helpfull, unique hotel and location Desk pad was looking a little old due to pen marks and the basin in the bathroom, also had a few cracks (especially since it was only recently renovated) and the pillows were way too soft.
It was comfortable and in a convenient location. Staff, service, facilities and location were very good overall. Although we booked for 4 nights with no changes to our original booking, we were asked by staff after 2 days what time we were checking out that day - a little puzzling? Also, our room rate included breakfast, but we were questioned about this each morning.
easy access to crown entertainment centre.
The location is perfect, set one street back from the river at Southbank, it's easy walk to city, free trams, exhibition centre and of course numerous bars and restaurants. The hotel is very neat and clean and staff are friendly and helpful. They provide a full buffet breakfast at a reasonable price that can last you all day. They don't seem to provide a separate top sheet - we've stayed there twice and had to ask for it both times...
The location was unbeatable and all the main attractions could be reached on foot. Excellent links to rail and tram transport too. Very close to Yarra River and Southbank attractions. They lost my nightdress and I found a cockroach (live) in my hotel room.
The hotel was very suitable for my one night stay. I would recommend it to others Squeaky bathroom door, but I forwarded a request for it to be attended toand hopefully it now does not squeak.
The room was comfortable and decor pleasant. The standard of cleanliness was good. I was not able to use the shower over the bath due to a previous injury and had tto move rooms twice in the three nights that I was in the hotel. I also dined in the restaurant with friens for the buffey lunch and found the food to be of an unacceptable standard.
Hand rail required at bath tub.
Rooms are lightly serviced during the week but not at all during weekends