We enjoyed the pool and beach facilities plus the evening entertainment were excellent. The bar staff were efficint and friendly and World Cup coverage again excellent. We ate at Flavours on the first evening and very dissapointed, the food was nowhere near the standard we expected, meat was dried up, consequently we did not eat at the hotel again. The poolside bar service not good, friendly kids but they were not looking for opportunities to serve. Reception on check out, the girl (a trainee) was fairly efficient but no eye contact.
Everything one can possibly imagine, staff, room, cleanliness, resort, pool area. Fabulous treat. We were billed for mini bar when we did not take. apparently they were missing to start with, but because we did not open the fridge we were not aware of this. But it wasnt a problem because they were just deducted from our bill.
Perfect! The hotel is situated in the more quiet, remote spot of Malta. Nice sandy beach, good food, friendly people.... The average age is a bit higher then normal...
the view lack of flexibility by staff, not enough common facilities (such as gym - too small)
Location of the Hotel Yes, Kids were not allowed in the indoor pool after 12 and because of that we will never go again to this hotel especially if it's winter. Kids will get bored in their room and most of them they love swimming. So it's not a suitable hotel for us with 3 kids. It's a pity. Besides the room was much smaller than the one we had last time we visited. We were 4 people in a small room.
Good location! Cleaning of rooms was not perfect, obtaining beach towles was difficult, weak coffee and watery fruit juices at breakfast
The Serene Room with Bedroom and a separate living room and the spectacular sea views. Fantastic lagoon pool. Dreadful car park. Not enough car parking space for a large hotel as this one.
Beautifully finished room - amazing views - superb breakfast - great hospitality
one can totally relax and instantly feel on holiday. Breakfast and Spa are excellent. We got married at the hotel and the reception was fantastic - service was excellent throughout and food was superb. Please note that the room I booked was for one of the guests and I stayed in a suite for a longer period. Kids room is smally and floor looks shabby. The carpets in our suite were not cleaned once during our stay and this was quite disappointing considering it's a five star hotel. Our bathroom was cleaned while we were in and this seems quite unprofessional to me. I think there is room for improvement where housekeeping is concerned. Also staff entered our room twice (5 mins apart) when we were in.
First three days in one b/room apart.was very good & without fault. The second part of our stay was in studio apart.Not quite as good.Found a few niggles when we transfered.Main fault being access to the wardrobe facilities & not enough space for two persons clothing.Shower tended to flood the floor.On several occasions items were omitted when the cleaning staff had been.These were soon replaced on request.The airconditioning came on by itself on several occasions through the night,waking us up.
Personalet var synligt, hjælpsomme og ikke anmasende. Gode udenomsfaciliteter. Værelset tilpas stort. Kommer helt sikkert igen.
Lækkert hotel. Gode værelser, god pool. Underholdning for både børn og voksne. Lækker restaurent. Kan ikke lægge tættere på den bedste badestrand på Malta. Stranden er også børnevenlig. Der er kun internet i fællesområder rundt omkring på hotellet. Ikke på værelserne. Og internettet kører ikke ret godt.
God beliggenhed lige ned til dejlig sandstrand, nemt med busforbindelserne fra hotellet. Dejlig mad og meget imødekommende personale. Alt i alt ....super! Dresscode for mænd til middag - hvor denne "stil" ikke spejlede sig til morgenmaden både for mænd og kvinder.
God service venligt personale og god mad Madrasser var meget brugte, og man lå ikke godt
god beliggenhed, Animation samt børneaktiviteter på hotellet var maget gode. God morgenmad. mad på restourant om aften var kedelig og dårlig. Man skulle vente rigtig lang tid før maden kom. Betjening var ikke så god. Man skulle betale for bowling, selv om de skrev på regning at man får gratisbowling, hvis man spiser på hotellet. Informationer på hotellet ikke stemmer overens med de reale priser for aktiviteter. Man skal virkelig passe på, da de prøver at snyde med det og afregne til den fulde pris uden at give de lovede rabatter. Det var ikke særlig rar at opleve.
airkondition og rengøring var OK man bør reparere det der er gået i stykker (liggestole, sofaer o.s.v.) prøv at købe frisk frugt til morgenbuffeten og servér rigtig juice, rigtige pølser og bacon. Ost ville også være rart. Ligeledes the som har et navn og et orindeelsessted.
Fantastisk service (reception), virkelig imponerende rengøring - dejlig indendørs pool/jacucci. Imødekommende personale hele vejen rundt - den bedste service jeg har oplevet på mine mange rejser. Soreda Hotel ville vinde meget ved at gøre mere ud af restauranten, som mest af alt minder om en kantine. Maden er middelmådig - vi valgte at spise ude. Til gengæld får men en gratis middag, så kan man jo selv vurdere om det er det værd.
God service.Personalet var meget flinke,og behjælpelig. Morgenmaden var i top.
Godt personale, godt hotel Hårde senge, benyt ligge underlag som kan vaskes
Personalet var venligt og hjælpsomt. Elevatoren stank af fisk, gangene beskidte, kun wifi i fællesrum, slidte værelser, når man bestiller et dobbeltværelse forventer man en dobbeltseng og ikke to enkeltsenge.