Staff, closeness to Graceland, friendly staff. Bed was not very good, too soft and not supporting.
Clean room, fresh bedding, frig & microwave. Elvis pictures & Memorabilia. So close to Graceland. Security door did not work, Lamont window did not my work, sleep # bed did not work, outlet by beds need more.
Awesome atmosphere and clean comfy rooms. Elvis music by the pool was the best!
This was the dirtiest most unfriendly hotel I have EVER stayed in. The front desk acted as though it was a bother for us to stay in their hotel. Sheets were dirty on the bed. Given a room that already had guests in it!
Staff was very friendly and accommodating. Room was spacious, and clean. Bed was very comfortable. Door to room had a gap between door and door jam, large enough for bugs to get in (fortunately none did). Room smelled strongly of cleaning agent.
With only 2 hotels in the immediate vicinity of Graceland (Graceland Guesthouse is not yet open), this was the nicer of the two and was very reasonably priced. Free parking, pool, AC, free breakfast. Glad we stayed here. The stock of breakfast food choices was a little low by the time we got there.
Loved the hotel and the staff. I've waited over 15 years to come to Graceland and because of your hotel, it was the best experience. Thank you!! I don't like the fact that I hears it was going to be tore down because of the new hotel. Please don't do that!!!! There's history in that building!!
We Love Elvis so this hotel was the best place to stay to get the whole Elvis experience aside of Graceland! We loved it and we were very glad to have gotten to stay there before its torn down!!!
Could walk to Graceland and felt safe leaving our car at the hotel for the day. Very secure parking lot. Rooms are small but clean. Desk clerk at check-in was confused as to how to deal with a Kayak booking. He kept insisting that I needed some sort of voucher. Finally sorted it out. Went to breakfast an hour before they were supposed to close only to find they'd run out of food. And at checkout, the single employee at the desk was too busy selling upgrade packages than to notice the increasingly long line.
if you want the full Elvis experience. Elvis everywhere. Decor was retro which only added to our trip. Rooms were clean and spacious. There was 3 of us and we had two bed rooms which was great. However the lights in bedroom two did not work and I really missed a coffee pot in the room. Free continental breakfast worked though. Overall was happy we stayed there. Not happy that it will be torn down because of the new complex. Should stay anyway. Would rather stay there than a modern hotel.
The rooms were luxurious, large and pleasant to stay in. Bed was comfortable. Breakfast could be better than some places we stayed. Did not like the coffee and the juices seemed diluted.