Den landlige beliggenhed og husenes dispositionsplan tilsikrede en uforstyrret nat. Det var praktisk for mig at kunne få frokost på stedet. Jeg brød mig ikke om tonen i nogle af fyndordene på restaurationens vægge. I forhold til den generelle standard fandt jeg mange iøjnefaldende finishmangler i bygningerne.
Location - clean hotel, looks very new
staff ,and the whole hotel was good i had to change rooms at 2.30am due to the noise from a nightclub not far from my room .so all in all the hotel was good but the location of my room was very poor.so on that note i would like to request a refund or one free night at one of the other thistles hotels .Thank you
frendly staff bar a bit expensive compared to local pub prices..... 24 hour food menu could have been a bit better
clean room and friendly receptionist thin walls. was woke up at 6.30 am by an inconsiderate guest's alarm going off and off and off....
location, close town centre and Riverside Stadium
Having to pay for car park
I loved the swimming pool. I swan every morning. The highlight of the stay. Meals were expensive and would have like something between dinner and snacks unless I missed something.
Close to the town Very expensive compared to standard of the hotel
Clean. Modern. Friendly. Spa, Pool, Gym Sauna. Generous Beds. Great Views.
Personalet var hjælpsomme, med at besvare diverse spørgsmål jeg bestilte et dobbeltværelse til min mor og jeg, men fik en halvanden mands seng, kun een dyne, et ordenligt håndklæde, og kun een the kop. Så det var åbenlyst ikke beregnet til to personer. Opholdet var relativt dyrt i forhold til andre hoteller i nærheden, hvor man desuden fik morgenmad med i prisen.
location was ideal for the purpose of our visit to relatives in the north east dirty bed linen suggesting that the bed was not changed during the day on informing the staff on duty the bed was completely changed within 15 minutes. The fire alarm going off in our room at 0800hrs and waking us up with a jolt and nobody checking our where abouts till we checked out 30 minutes later even if it was a false alarm.
Good comfy bed. Good food. Nice room fittings / decor. Some noise from next room - possibly insufficient noise insulation. Limited selection in "continental Breakfast". Decaf in the tea/coffee would be really good.
Please write at least 15 words
Excellent value for money, very helpful staff from arrival to checkout. The room temperature was a little too hot during the night.
Every thing was as expected. 1St class There where none
very value in that price, when i check in, double single bed only cost me 55 ponds. and the room is very comfortable and clean.
It was very much appreciataed that we could take one of our dogs into our room - we did have a cage for her! The other two remained safely in the car overnight in the hotel carpark. The night staff were willing when we returned late at night and made no complaint on letting my husband in after he had walked the dogs after midnight due to our late arrivel back at the hotel. My only complaint was the concern caused when on our late arrival, during booking in, we were told we could not stay the final night of our booking as the room had been double booked. The staff did offer, however, to find alternative accommodation. During the night on reflection of this state, I wondered why, when I booked the hotel and it had shown a number of vacancies for that period, it was my husband and myself being asked to move. Also this was going to be very inconvenient as we were participating in an International Dance Festival in Billingham, which meant late nights, and as leaders of the dance group we were expected to be in early morning meetings which meant leaving the hotel at approximately 8.00 A.M. If we were to leave Sunday morning it would have been very difficult to pack costumes and other personal luggage, along with the dog-cage, pack the car and still arrive at our meeting in time. Also, we were in a late night concert on the Sunday which meant if we moved hotels we would again be very late booking into a different hotel. Most of which would have been full anyway due to the "Tall Ships" in Harrogate. It was not until the Saturday that we were told we could remain in the Bluebell Hotel. Much as I appreciate the fact that the staff did finally organise for us to remain in our room, it did rather cause great concern during what should have been a time of confidence knowing that we had suitable accommodation during a very busy weekend.
Reliable and free wireless internet Breakfast finished at 10am - fairly early for a Sunday
Very clean and comfortable staff very helpful No soap in bathroom and inside of bath base badly scratched toilet took a long time torefill before could flush again extractor fan in bathroom not working
Good Car Park Good food Staff were friendly and helpful Wifi was haphazard (dropping out)
The manners and attitude of all the staff I had dealings with was excellent and they were a pleasure to talk to. As I found out this problem had Nothing to do with hotel but the the adjacent Toby carvery was terrible
the hotel was clean comfortable and within walking distance of the town centre.The staff where well presented friendly and helpful
Very Friendly Welcome even when 2 hours before official checking in time. None
Lovely hotel very pleased with everything
cleanliness of the room , friendly staff breakfast finishes early at 9 am
Staff are frendly, food is good and plentyful No bad points for my stay
Helpfulness & friendliness of all the staff Freshly prpared breakfast Ease of checking out Bathroom took a while to demist No led Clock on tv
Convenience of location. Clean crispy sheets and individual cooked breakfast. Staff at breakfast were attentive and had a "nothing is too much bother" approach. Being woken up at 3:00am and again at 4:00am by inconsiderate noisey guests. This may be partially due to poor floor to floor noise insulation.
the staff where superb
The friendly attitude of all the staff and their willingness to help us as much as possible in order for us to get the most out of our stay. The quality of the food at the toby carvery wasn't great.