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The location is good, but the hotel does not deserve 7 stars - we have stayed in 6 ans 7 star hotels and expected something similar. This one would have to struggle for 4 stars! A disappointment! Bell boy did not help us with luggage until we asked. Receptionist was at the phone with someone else while showing us the room. The room/bathroom has very unpleasant smell, and mould on the wall. Breakfast was expensive (25 eur/pp) but bad. Valet parking too expensive (75 eur/night) but service slow. Room small, lights not working well, overall dark and cold experience. They brought us hot water for tea which smelled of old coffee. Stale biscuits served with the coffee.
The Location of the hotel is perfect. There is not enough place to park the car. We are the first time in Milano, it is hardly to find the Entrance.
I do like the location and the service of the hotel and the interior design of the room
Checking out The hotel was suffocating. And the outside temperature was only 14. AC barely worked and the staff was unresponsive. Room was tiny for 563 Euro and plain. Wouldnt stay here for free.
Centrally located, staffing excellent, helpful and charming. Perfectly located for shopping. Bed was excellent.
The location, stuff and interier is wonderfull!!!! the staff was fairly helpful.
Good kitchen, very frendly and helpful staff, good location for shopping and for people wishing to see Milan city centre.
Exclusive, effortless luxury right in the centre of Milan. Location is superb! The breakfast was very disappointing for a hotel of this quality. The rolls were dry and the service very slow with coffee arriving 15 minutes after the rest of the continental breakfast.
Very central and unique location right in the heart of Milan. Attentive and charming staff who were very helpful and courteous. Special thanks to the reception staff, the doormen, and Sabrina.
all mentioned above. location, service, room space (stayed at normal double)/ expensive but it is worth of it. nothing
The staff are very good and helpful The breakfast buffet
The courtesy of the staff. Everyone was absolutely fantastic, from the doormen to the guest relations manager Anja. The rooms and the corridors are a bit too dark and the room furnishings a bit too austere.
top area for shooping
The room Food
Helt perfekt placering midt i Milanos hisoriske centrum - bogstavelig talt ved foden af Duomoen og 100 meter fra "strøget", som fører direkte til bl.a. den utroligt smukke, gamle shoppingarkade Galleria Vittorio Emanuele I.Var så heldige at blive opgraderet fra den bookede juniorsuite til den store suite på 5. sal med fornem udsigt over Piazza Fontana. Fantastisk lækker og luksuriøs suite med alle tænkelige faciliteter. Derudover et super sødt og serviceminded personale, lækre lounge-områder, god restaurant og fin morgenbuffet. Alt på hotellet er gennemdesignet i en meget cool og moderne - men alligevel rigtig hyggelig stil. Alt i rummede hotellet det perfekte miks af central placering, høj komfort, cool stil og god stemning. Mulighed for at afspille DVD-film på værelset samt tilkoble iPod/MP3.
Beliggenhed og støjsvage værelser Jeg syntes at Gordon Ramsey skulle aflægge restaurenten et besøg. Den er bestemt ikke hvad den udgiver sig for at være.
Beliggenhed helt i top hvis man ønsker central og støjsvag placering.
Alt alt for dyrt. Meget lille værelse. Top beliggenhed
Dejlig beliggenhed. Venlig betjening. God og hyggelig atmosfære.Pæne værelser Intet
position near central milan
room was right next ddor to private terrace that was opened up for private functions in the evening- it was very noisy.
the only good thing is the location. its a 3 star hotel at best.i and my friends will never book this hotel again.
Enjoying the nearby to shopping malls, secure area and availibility of surrounding service to travellers Air conditoning at summer season
Great location, convenient room with all appliances and comfort, profesional and helpful staff. Painfully expensive breakfast. Not justified by the product supplied.
the location and the desing the dining room without natural light
location bed uncomfortable, noisy room and poor value
Corteous staff Aircon broken for 1 day, bedroom small for price
The Location - the decor and the friendly staff
Location and excellent personel Considering the hotel price, it is not right that breakfast is not included. The hotel across the strett - Straf offers excellent breakfast for the same price.
the location, the service in general and the staff.. their very high price and their cuisine..
the staff at the reception, door men and parking attendant the service at the restaurant, room too small, price excessive
Room was excellent with beautiful decor and amenities. Staff went out of their way to help and were vey friendly. Great food too.
I like how friendly the Hotel staff is, how good the food is, the rooms are designed with taste and the Hotel is small so causy and nice. Not really except that the price is a bit high.
The Spa The service at the restarant
This is a beautifully done hotel with very nice garden in a quiet area but convinient.highly recommend this hotel to others Basically no but if the rate is lower will be more charming
there is nothing to complain at all..very kind and helping staff , excellent location , absolute value for money
very good staff, always ready to assist you . breakfast could be richer
Hotelpersonalet i receptionen var meget dårlige, både ved indtjek og ikke mindst var der problemer med mit visakort, havde de låst vores værelse og var meget nedladende om at der ikke var penge på kontoen, hvilket der naturligvis var. Personalet i receptionen.
Venlig og korrekt betjening. Fine værelser. God service i morgenmadssalonen. Meget central beliggenhed.
Nice, very helpfu and friendly staff. Cool design of rooms. Everything vwas in order. Small room, hard bed.
Ver y good service, great little bar, excellent location.
Right next to Duomo. Prefect location. Modern and minimalist interiors. 1- The room heating system is quite poor. The floors are concrete and cold. In order to increase the room temperature, you should incerase the fan speed which is unconfortably noisy. An underfloor heating system should be a perfect altrnative. 2- Breakfast room is not comfortable.
The staff was very kind! The room was not cleaned very well
I picked Hotel Straff for the design and location and luxuriousness and I was not dissapointed!! I read about all the bad reviews of the breakfast and they are not true!!! The breakfast is delicious and has great coffee, great bread, great muesli and soy milk!!!!!
friendly staff ,good location very convenience no water boiler(no hot water to drink)its not convenience for family with small children.
Unique hotel! Room was quiet. Breakfast was efficent. Staff was very helpful! I prefer a bathtub to a shower, but rooms with bathtubs are on the street side which is noisy.
Very good location. I booked a room at Hotel Straf (Via San Raffaele 3, Centro Storico, Milano , 20121, Italy). I paid online via booking.com on October 18 2010 the total price of 1089 eur. When I returned home I noticed four (!) payments to the above hotel: - 1089 EUR paid on November 4
very good breakfast some of lights and room keys were not working
the location, the coziness, the staff, the bar the elevator
The hotel staff did their best. We got very nice room with balcony. We like especially the breakfast- fresh juice, fruit...Room was very clean and nice smelling. Very big nice bathroom. Hotel is 1 min from Duomo and there is very good pizzeria in front of the hotel. We would definitly stay again. Internet was not free
Located in the center of Milano. We love everything since the first minutes we arrived the hotel. Friendly staff, Nice hotel, Comfortable room. Don't go by car, very difficult to park and loading laggages
the location and the cleanliness of my room
The staff was very friendly and the room surpassed our expectations.Both my grandchild and I enjoyed our stay at your hotel very much and would be happy to revisit.
the hotel staff and the location the ac was very hot
The room was big and clean and we got a free upgrade (due to our room not being ready) Our room wasn't ready at 2pm checkin and we had to wait 45 mins in the lobby.
Everything with this hotel was perfect. The location was 1 minute away from the Duomo. The hotel is very new and nicely designed. We luckily also got upgraded to a Suite Room.
Small smart hotel, one step from Duomo. Excellent staff.
The room was well furnished with simple good taste. It was spacious and gave a feeling of tranquility even if it was on a main/busy street.The staff was very friendly and helpful. The bathroom was very cold (very large with huge windows). Though we were given a small heater for it, it was not an ideal/ comfortable situation.
The hotel is located very close to the Duomo Di Milano which also means lots of public transportation offices. The staff was very nice and never missed an opportunity to please and accommodate. The hotel does not have a sit-down restaurant but does offer room service which was always good. Rooms were clean and relatively luxurious to other hotels. Only hotel in Italy that I stayed that had a full size bed instead of two smaller ones pushed together. Wifi needs work, it was slow and my devices often dropped the connection completely. It is included with the room and offers unlimited access, but left much to be desired. There were a couple bad lightbulbs in my room but the room had so many other lights I hardly noticed.
With virtually no lobby amenities, the hotel has the feeling of your very own residence in Milano. Clean, modern and spacious rooms, very big bathrooms for a European hotel with enclosed showers and your very own concierge staff. And, all this in an unbelievable location.