all mentioned above. location, service, room space (stayed at normal double)/ expensive but it is worth of it. nothing
The room Food
The courtesy of the staff. Everyone was absolutely fantastic, from the doormen to the guest relations manager Anja. The rooms and the corridors are a bit too dark and the room furnishings a bit too austere.
The staff are very good and helpful The breakfast buffet
top area for shooping
Helt perfekt placering midt i Milanos hisoriske centrum - bogstavelig talt ved foden af Duomoen og 100 meter fra "strøget", som fører direkte til bl.a. den utroligt smukke, gamle shoppingarkade Galleria Vittorio Emanuele I.Var så heldige at blive opgraderet fra den bookede juniorsuite til den store suite på 5. sal med fornem udsigt over Piazza Fontana. Fantastisk lækker og luksuriøs suite med alle tænkelige faciliteter. Derudover et super sødt og serviceminded personale, lækre lounge-områder, god restaurant og fin morgenbuffet. Alt på hotellet er gennemdesignet i en meget cool og moderne - men alligevel rigtig hyggelig stil. Alt i rummede hotellet det perfekte miks af central placering, høj komfort, cool stil og god stemning. Mulighed for at afspille DVD-film på værelset samt tilkoble iPod/MP3.
Beliggenhed og støjsvage værelser Jeg syntes at Gordon Ramsey skulle aflægge restaurenten et besøg. Den er bestemt ikke hvad den udgiver sig for at være.
Alt alt for dyrt. Meget lille værelse. Top beliggenhed
Dejlig beliggenhed. Venlig betjening. God og hyggelig atmosfære.Pæne værelser Intet
Beliggenhed helt i top hvis man ønsker central og støjsvag placering.
Centrally located, staffing excellent, helpful and charming. Perfectly located for shopping. Bed was excellent.
The Location of the hotel is perfect. There is not enough place to park the car. We are the first time in Milano, it is hardly to find the Entrance.
Exclusive, effortless luxury right in the centre of Milan. Location is superb! The breakfast was very disappointing for a hotel of this quality. The rolls were dry and the service very slow with coffee arriving 15 minutes after the rest of the continental breakfast.
Good kitchen, very frendly and helpful staff, good location for shopping and for people wishing to see Milan city centre.
Very central and unique location right in the heart of Milan. Attentive and charming staff who were very helpful and courteous. Special thanks to the reception staff, the doormen, and Sabrina.
The location, stuff and interier is wonderfull!!!! the staff was fairly helpful.
The location is good, but the hotel does not deserve 7 stars - we have stayed in 6 ans 7 star hotels and expected something similar. This one would have to struggle for 4 stars! A disappointment! Bell boy did not help us with luggage until we asked. Receptionist was at the phone with someone else while showing us the room. The room/bathroom has very unpleasant smell, and mould on the wall. Breakfast was expensive (25 eur/pp) but bad. Valet parking too expensive (75 eur/night) but service slow. Room small, lights not working well, overall dark and cold experience. They brought us hot water for tea which smelled of old coffee. Stale biscuits served with the coffee.
I do like the location and the service of the hotel and the interior design of the room
Checking out The hotel was suffocating. And the outside temperature was only 14. AC barely worked and the staff was unresponsive. Room was tiny for 563 Euro and plain. Wouldnt stay here for free.
the only good thing is the location. its a 3 star hotel at best.i and my friends will never book this hotel again.
location bed uncomfortable, noisy room and poor value
position near central milan
The Location - the decor and the friendly staff
Corteous staff Aircon broken for 1 day, bedroom small for price
the location and the desing the dining room without natural light
room was right next ddor to private terrace that was opened up for private functions in the evening- it was very noisy.
Location and excellent personel Considering the hotel price, it is not right that breakfast is not included. The hotel across the strett - Straf offers excellent breakfast for the same price.
Great location, convenient room with all appliances and comfort, profesional and helpful staff. Painfully expensive breakfast. Not justified by the product supplied.
Enjoying the nearby to shopping malls, secure area and availibility of surrounding service to travellers Air conditoning at summer season
Room was excellent with beautiful decor and amenities. Staff went out of their way to help and were vey friendly. Great food too.
I like how friendly the Hotel staff is, how good the food is, the rooms are designed with taste and the Hotel is small so causy and nice. Not really except that the price is a bit high.
The Spa The service at the restarant
very good staff, always ready to assist you . breakfast could be richer
there is nothing to complain at all..very kind and helping staff , excellent location , absolute value for money
This is a beautifully done hotel with very nice garden in a quiet area but convinient.highly recommend this hotel to others Basically no but if the rate is lower will be more charming
the location, the service in general and the staff.. their very high price and their cuisine..
the staff at the reception, door men and parking attendant the service at the restaurant, room too small, price excessive
outstanding room interior. you feel like in opera house. advance twin option is extremely amazing with two floors and stylization for the opera balcony. BRAVO. liked everything.
The luxury of the rooms and the servise Nothing
Interier, design Toiletry Set (shampoo, lotion ...)
The location is excellent: we walked to all main attractions and to train to Malpensa airport. Personnel is extremely friendly. Breakfast buffet was good, with live music on Sunday. The room was a good size and calm, with a very modern bathroom. We would go back any time.
The staff was friendly, efficient and accommodating. Overall Avery good value. Boutique hotels in Italy usually don't have gyms. Hotel Milano Scala is an exception. Unfortunately, their small gym has lame cardio equipment. Bring your trainers, hope for clear skies and jog around Parco Sempione.
This hotel offers nicely decorated rooms which are large by Italian standards. Its location, virtually behind the Scala, is perfect. Fairlly bad smell near the elevators on the ground floor. Attentiveness of breakfast room staff could improve.
I liked the desing of the hotel - its so modern, and the large room with opera wallpapers was amazing. The staff is extremely helpful! And also breakfast was really good. The bathroom was quite strange: too large but not convinient. U dont have even a glass to put ur toothbrush. Also hotel is too modern and sometimes i needed extra explanation how to use facilities in the room. Unfortunately there were no info list in the room.
The service desk was extremely helpful, and spoke excellent English. The location is absolutely perfect: 2 mins from the Duomo and close to all the great shopping opportunities. Everything from Prada to Zara is within a 10 min walk. The interior of the hotel and its rooms looks like something from the 1980s. It really needs a big make-over. On the other hand: Who goes to a hotel in Milan to sit and look at the inside of the hotel?
Very helpful, friendly English-speaking staff. Clean rooms, modern finishes, easy walking distances to most everything. Quiet. If you're looking for a spot with a buzzing lobby and lots of folks coming and going, this is NOT your spot -- it's a very boutique hotel, with a very small lobby that's hidden away on a side street (but very, very close to one of the main avenues). As a product of the building's location, the room was rather dark, with a lighting system that took no less than 15 minutes to figure out, and all the windows faced into narrow courtyards, so it didn't feel as airy as in some of the photos. The shower was separated from the rest of the room, behind only a glass door, so keep in mind that if you are sharing the room, it should be with someone you're comfortable with!