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The one staff we interacted with was friendly and helpful. Stong smoke smell in the hallway (but not in the room.)
Rooms smelled of smoke
close to place we were visiting, bed was okay, parking good, price great trolley clang all hours, outdated, dark, loud, had to ask for toilet paper and soap
The location to Sheraton on Chicago Ave The refrigerator did not work. When I told the front desk, they weren't helpful at all. I brought quite a bit of food that would have spoiled had I left for the day after my 1st nights stay.