At Aircondition anlægget også virker, når der annonceres med at det er der.
Der var venligt og hjælpsomt personale der gjorde alt for at gøre vores ophold behageligt, hvad det også var
rent, velindrettet, velplejet,
Hotellet levede ikke op til vores forventninger. Vi havde indtryk af (ud fra billeder nettet) at der var tagteresse - den var aflukket. Poolen var ikke åben før kl. 12.00. Morgenmaden var rigtig god men der var rift om pladserne I restauranten. Kedelig restaurant - man kunne ikke sidde ude. åBne pool område tidligt - fx. Mellem 07.00 og 10.00 så man kan morgensvømme.
Friendly and helpful reception. Breakfast rates much too high, so that we had breakfast outside.
good location for city with most things within walking distance. Alhambra bus just a few min walk away. room good but air con did not work well and had to leave windows open at night which then caused a problem with noise.
Good service and a great value!
Good location, nice room, in bright colors, very kind and helpful staff. The carpet was not clean (no vacuum), the room a bit dusty, but the bathroom and beds were proper.
Beautifully located in a lovely square, very nice spacious foyer. None that I could see.
Very poor understanding of other than spanish garage too small for our medium car
Reception desk was very pleasant and helpful throughout the stay. Location was convenient to center of town and walking around the village areas. 10 min. cab to Alhambra and to watch Flamengo in the "cave". Lovely restaurant attached to the hotel.
the room was big, comfortable, good air condition, silent, good location of the hotel, helpful staff.
Friendly staff, good facilities and very efficient. Excellent restaurant - try the ensalada tropicana. The underground garage is a nightmare - difficult to find, nowhere to stop, narrow chicane into the depths of the earth.
Courteous reception staff, clean room and comfortable bed. There is not anything I dislike about the hotel
The location is near to the centre There is no fitness, swimming pool
It was colocated with Hetz car rentals so we could return our hir car to the hotel rather than spend hours trying to find the drop off poiint - although i9t did take us 2 and a half hours to get to our hotel from when we arrived in Granada following the instructions on the booking.com website which were incorrect!!! Location was not central as advertised by the Hotel
V friendly staff and rooms comfortable and v clean. the restaurant seemed overpriced and did not cater much for kids to eat, only alternative was a cafeteria and smoking was permitted which made it unpleasant. Bathrooms are looking a bit dated and not in the greatest of shape.
Friendly and helpfull personal, Nice and quite rooms,
Staff were very nice and helpful. Hotel has a nice feel, very clean and quite. Good location as well Parking was 14Euros per night but didn't tell me until i paid the bill. I would have asked for a deal as i was staying for 5 nights.
Good location within walking distance of most major attractions. The air conditioning in the rooms only works from May - sometime in the fall. So even though it was 30 degrees C outside in April, the rooms couldn't be cooled off without opening the windows. However the street noise makes it difficult to sleep with the windows open. Hotel mgmt said there was nothing they could do about this. We were told "it's winter....". I just find it strange that the lobby was air conditioned & cool, but the rooms couldn't be. Also if you're bringing a car please note the parking garage is a very tight fit.
It was very easy to get to from the motorway and had (essential) car parking - though at a cost. It was some distance to The Alhambra but this was balanced by the quality of the hotel and the situation. It also had a very good cafeteria for drinks, breakfast and snacks.
Within walking distance of railway station. Free wifi in lobby. Not expensive. Long walk from the attractions of Granada
The room was very complete and comfortable and the staff very friendly and accurate.
the parking is apart a hotel, so i didnt like, that is necessary to cross the road.
clean and large rooms. 15 min walk to center. good price for last time. road working front of the hotel. a little bit dusty.
reception staff were excellent.many thanks Alberto no tariff displayed for the minibar only 1 english tv channel
Although off season, the food was magnificent and plentiful. The hotel was spotless.
Modern contemporary design hotel, excellent facilities (although would have been good to know in advance that the pool and jacuzzi are on an outdoor terrace, and only open between June-September). The staff were super helpful - called taxi's for us, valet parked and returned our car from the parking garage underneath the hotel, and were quick to service any requests regarding our stay. Room was clean and comfortable, good space for unpacking and loads of wardrobe space too. The bathroom was high quality with granite surfaces and bath surround, and the power shower was well needed after a hard day's snowboarding in Sierra Nevada!!! Good access to the centre of Granada - a short walk or taxi ride takes you to Carrera de Genil where you will find many shops including the El Corte Ingles department store. This hotel also has very easy access back onto the ring road and is easy to find coming into the city. Will definitely stay here again.
In our case the negative experiences prevail. Therefore we cannot recommend this hotel. I am sure there are much better choices. This hotel was one of the most chaotic we have experienced so far. At the reception was an unexperienced person, although very kind. First we got the key(card) for a wrong room. In the bathroom the glass wall between the tube and the rest of the bathroom was missing (obviously there used to be one before) so that after taking a shower there was water all over the bathroom. Poor English of the reception staff (e.g. we asked if breakfast is included and they said yes, but in the end we had to pay 10 Euro per person). Breakfast was not bad but not worth 10 Euro. The hotel is a little bit difficult to find by GPS as there are many construction works around the hotel and many roads are closed. Swimming pool was still filled with water but closed
Good facilities though they did not have any record of the booking. Luckily, it was out of season so they managed to find a room for us. the staff were pleasant and efficient. More of a business hotel than one for travellers. It was a good 15-20 min walk into the centre of Granada.
Because the facilities
Nice room, good staff, clean, no noise, good airco, nice bathroom, swimming pool to cool down at end of day Location (15 min walk to center - bus is available closeby) - Jacuzzi didn't work
Hotellet er måske "for" nyt, men bliver et super hotel indenfor kort tir tror jeg og håber jeg, det er jo et meget fint og spændende hotel. Hotellet ligger på en god plasering og reseptionespersionalet var faktis meget godt på trods af at det tog lidt for lang tid at skaffe fex netkabel ( 2 dage) og når man reklamarer med internet så skal disse ting være ok. Det undrede os dog at dette hotel havde 4 stjerner... Ja de må få sat Engelsk på alle menyerne og lære persionale Engelsk I restaurant/bar og I det hele taget skulle de ikke have ansat persionale der kun kan Spansk altså hvis de vil arbejde med gæster "ude fra" og det tror jeg de kan få. Trådløst internet ville også være til at anbefalde, opmærkinig I p kælder om hvor dørkontakten er mangler. Og der skulle gerne være 2 små afaldsspande I værelset( min en) og ikke kun en på toilettet, og der mangler "afaldsposesystem" ved siden af selve wc kummen.
Med ovennævnte henstilling fra Booking.com kan jeg desværre ikke skrive noget!!! jf.foregående svar
Fantastisk central beliggenhed for gæster til Alhambra. Nem at finde. Selve hotellet gearet til et stort og internationalt publikum.
god beliggenhed til alhambra lidt for lang fra granada centrum
Dejligt pool område, fantastisk grill restaurant på taget med udsigt over Alhambra og Granada. Super beliggenhed 200 meter fra indgangen til Alhambra. Venlig og professionel betjening
Fantastisk personale som var meget hjælpsomme med et stort smil. Beliggenhed ideel ved besøg på Alhambra som kun lå 2 min. gang fra hotellet.
Nice modern styled, compliments! Good facilities The wifi internet is not working. That's a shame, becaurse it is an important facility for us.
Excellent..... It's neighboor is the Mezquita. The house was built by the romans, before the muslim arrival. It is a trully incredible experience. The hotel staff is cordial and the hotel offers everything that a tree stars hotel does.
Nice hotel, great room. Enjoyed the hotel. There is no parking at this hotel. The description said there was. Street parking was available, but when we followed the instructions from the front desk and parked where he circled on the map, the spot was not legal. I narrowly avoided a tow and got a ticket.
A really great hotel ideally placed for Alhambra palace within an uphill walking distance. Bus stop right outside to take you into the city at 1.2 euros. Large comfortable room with mountain views, great buffet breakfast with loads of choice helpful friendly staff at reception, on site underground parking (extra cost), overall excellent.
Having bus stops just outside the Hotel for both city centre and the Alhambra made the location ideal. Also the hotel was very easy to find and had good parking facilities.
The hotel was easily reachable by car and within easy distance of the Alhambra. The design of the rooms is nice. As in almost all of these kind of hotels it is impossible to control your own room temperature. The airconditioning didn't work, therefore I complained about our room being too hot too sleep to the reception and the receptionist said she would turn down our heating in her computer system and advised us to open a window. Even after that, it was so hot in the room that we had to sleep without sheets. Opening the window helped a little but brought in the sounds of the very busy conjunction of streets on which the hotel is located. The second night the room seemed even hotter and in the middle of the night i called the reception to complain, but both phones in the room didnt work! It was impossible to sleep in this hotel. Would never go back.
Loved the hotel, would definitely go back and recommend it!
Everything about this hotel wa just fine - staff, rooms, cleanliness ad breakfast. Must travel to city center, but I was prepared for this and Ididn't mind.
modern very comfortable Hotel-big rooms and good views (624). Bus stops outside to reach city centre, every 15 mins 1 Euro. Very sharp towel rail at front of wash basin- both wifes (two bookings) scratched themselves badly!!!!1
I booked this hotel based on reviews alone and it did not disappoint. The hotel was opulent and luxurious, and the staff was impeccable. It was the nicest place we stayed in Spain, and it was not the only 4 star hotel; it was noticeably better than the other 4 star accommodations we chose.
Think this is a very new hotel as it took for ever for staff to check us in, sort out small problem with car park.
very nice hotel.
Easy access to Alhambra and high way. Little far from city but not a real problem. Spa was great.
the pool area and cleanliness of the hotel was amazing. really enjoyed it. couldn't fault the hotel facilities. the location was outside of town but it was easy to access the city by bus or taxi (approx €4)
Price, quality of room fittings, quality of breakfast menu - good value for money. Impersonal bar area, no atmosphere. No iron or ironing board available to guests
I can't rate this hotel highly enough. The price was excellent for the room we stayed in - it was a large, modern double room with a couch bed for our daughter. We only had to pay a small supplement on the double room rate for the extra bed. The pool area was gorgeous and very quiet throughout our 3 day stay - The entire pool area is enclosed by a 4ft glass fence with a secure entrance gate which would make it a very attractive option for a family with young children. It costs approx 4-5 euro to get a taxi to the city centre - the reception were great in organising this and a taxi would arrive in minutes, so no waiting around. There is a Lidl supermarket next door if you need to stock up on drinks, sunscreen, snacks etc. The wooden sun loungers at the pool were a bit unconfortable - would be great if there were cushions for these.
The staff were very friendly and helpful. The location for the half marathon was perfect. The spa was amazing.
Proximity to Al Hambra is only 5 minutes by taxi. Close to the bus stop for getting into the centre of town. Excellent cafe/ice cream bar around the corner from the hotel. Wonderful spa/Thalassatherapy centre.
Modern hotel nice swimming pool Double charge of rooms because max kids per room is 1 with 2 parents
Size of the room We were located in the annex where all rooms have non functioning items
Friendliness of staff and easy access to city of Granada.Luxury bathrobes and slippers!! The restuarant could have been better, hence we had breakfast at corner cafe.
Clean, very good decor, good sized rooms, good location in terms of being used as a "base" for exploring Granada. Falls short of the 5 star claim, breakfast was not up to scratch with food obviously being sat for a while. It's a good 4 star hotel, not a 5 star.
Decent location, nice bathroom. Spa did not allow me to even check out the spa, no available pool, front staff was not terribly helpful (except one of the managers) or friendly.
the hotel was excellent nothing
Proximity to town and motorway; hotel design; spa TV choice and reception very poor; turndown service (appeared to be 2 chocolates and tomorrow's weather only - no bed turned down!); need to hire key for safety deposit box; need for guests to pay to use the spa; bathroom not clean when we arrived (used cotton buds, water on floor, only hand towels, half-full shower gels etc.). Its a very nice looking hotel and our room had a great view but it needs to pay more attention to detail to earn the 5 stars it claims, otherwise its a 2-3 star hotel in a 5-star shell :-)
Close to the center, Internet free in the reception only No kleenex, no shower cap in the bathroom
Very good hotel They cancelled the key room 1 h before our departure considering all the
The location of the hotel was great! the ac wasnt that cold
very nice room, and a good bed. that the spa was closed during the day from 2pm until 5 pm
Room Food for brekfast
The staff was very helpful. The hotel and the room were extremely clean. The breakfast was amazing! Near to all touristic attractions.
Stedets beliggenhed i forhold til vor rundtur i området. Et ganske almindeligt sydeuropæisk hotel, hvor man ikke kan forvente den vilde luxus.
Rigtig god belligenhed i forhold til Alhambra og bycentrum. Morgenmaden kunne godt peppes lidt op.
behageligt sted. Central beluggenhed. Utrolig hjælpsom personale. Kedelig morgenmad Forbedre morgenmaden
Old fashion hotel, well located in centre of Granada. Very clean, quiet rooms. Helpful staff. Not so easy to access by car, one needs to park on side of hotel on a pedestrian only street, the porter parks the car for you. Very basic breakfast buffet. It would have been nice to have more fruit and yogurts.
Staff was friendly, good location Parking was expensive. Staff could have informed us about the fact that you have to buy tickets in advance for the Alhambra.
Staff was very friendly and helpful for local linformation and tips. Location is great as well - bus stops right in front of hotel to go to the bus station (#33 or #3) or to go to the Alhambra Palace (walk to the Plaza de nuevo, then take the Alhambra bus #30 or #32)
Accomodations were excellent and hotel staff was friendly and accomodating.
triple room has extra small room
Very comfortable and cozy hotel, great location. Good value for money. Very friendly staff!
The room was attractive and spacious. The bed was good. We wished for wireless internet in our room. Also we asked for a non-smoking room, and we were given a smoking room, complete with strong smoke odor and ashtrays. When we asked (within minutes) to switch to a non-smioking room, we were told "maybe tomorrow." We gave up.
Location Noise from street at front, and from refuse collection at 01.30 am one night
the hotel staff was simply great! They gave us info about the visit at the Alahambra, typical restaurant, best places for hiking in Sierra Nevada and flamenco shows. Rooms were very clean. Breakfast could be improved, there was a (relatively) limited choice, but this is just a minor point.
Flot udsigt fra værelset!
udsigten til Alhambra og Sierra Nevada som bedt om under bestillingen
Var fuldt ud tilfreds
Fåes ikke meget bedre.Flot udsigt til Sierra Nevada og Alhambre fra 14 etage. God service omkring parkering af bil og rigtig god information omkring de seværdigheder der kunne bydes på.
Vi fik god vejledning af receptionisten vedr. vores besøg i Alhambra og Granada. Da vi bestilte overnatningen kort tid før vores besøg fik vi vores to hotelværelser til stærkt nedsat pris. Det ene værelse lugtede af cigaretrøg og var ikke støvsuget. Det andet værelse var helt OK.
The staff was very friendly and helpful. The breakfast was good and the rooms are very comfortable. Our room was facing the inner couryard and it was hard to get light into the room without compromising our privacy. We requested a room with a view but we were told it would cost more. For the price we paid we should of had a room with a nice view. This hotel is a little overpriced.
staff very pleasant,very good breakfast, central location, our room was too dark and airconditioning too noisy.
The decor of the hotel It was very difficult to find. It was not explained to us on the website that the hotel is situated the old town where cars are not permitted. We got were driving around for about an hour with sat nav trying to find this place! Also, whilst the rooms were very nice and clean, the noise was terrible. Everything echo's through the courtyard.
Very good location, staying in what we considered to be a piece of historical Spain and would have no hesitation in recommending to others. Poorly lit access to hotel at night. Need to say on website that you cannot park but this is not the hotels fault - just a matter of fact due to the nature of the area but best to be forewarned.
Liked everything. Good value and very good atmosphere.
Great hotel! Loved the design/style of the courtyard, sitting room, and our room. The Ned was comfortable. Location was fantastic. Breakfast was great. Overall great value. The hotel advertised free wifi, but we couldn't get on the network.
We had a beautiful room overlooking the central courtyard. It is such a lovely old building to stay in. The location is very central. All during our stay the central courtyard was covered with a sunshade even though it was late Autumn and it was difficult to tell what sort of day it was outside, it also made our room quite dark. The morning we left they pulled it back, it made such a difference. Also there were no lifts to our room, we had to carry our heavy international suitcases up (and down) 27 steps.
It was wonderful. Staff was helpful and friendly, breakfast was great, hotel was adorable, location was fantastic. Just that smoking was allowed in the foyer. We had a wonderful room with gorgeous, big windows that I wanted to open up, but it seemed that often there were guests smoking there and it drifted into our room, which was kind-of a bummer.
beautiful facility, very helpful staff, and a great location.
the interesting building layout, helpful staff, excellent breakfast To have coffee/tea available at any time would have been welcome.
beliggenhed, hotelværelsets størrelse og udstyr nej
Beliggenheden var fremragende
Den virkeligt fremragende beliggenhed i centrum. Gåafstand til næsten alt. Udsigten (på en god dag) op til Sierra Nevada.
Glimrende flot hotel med god atmosfære - nærmest elegant med god central beliggenhed.
Perfekt beliggenhed i hjertet af Granada, let at finde i bil og usædvanligt smagfuldt og nænsomt restaureret "villa" med indbydende lobby med springvand i patioen og udendørs gårdhave rigeligt og lækkert møbleret. Desuden tagterasse til fri afbenyttelse. Gedigne materialer på værelset. Det er urimeligt dyrt at anvende lækker pool, SPA og massagetilbud i kælderetagen.
Dejligt hotel, hyggelig pejsestue med ild i pejsen, flot havestue. en dejlig stemning overalt. Flot værelse med en stor dobbeltseng, stort badeværelse. God service i receptionen. Morgenbuffet bør bestå af mere end kaffe, juice og brød. Der bør mindst være æg, bacon, ost, yoghurt, groft brød forskelligt pålæg og frugt. Ellers kan man ikke kalde det buffet. Det er derfor alt for dyrt at vælge morgenbuffet.
Behageligt personale. Venlighed, typisk spansk og alligevel med international stemning. Dejligt værelse. God morgen buffet. At restauranten også er åben om søndagen.
Der er styr på det hele, meget tæt på 5 stjernet hotel, god morgen mad og meget komfortable værelser.
Meget fin central beliggenhed. Venligt og kompetent personale. Roligt. Fin indretning. Nej
at det lå midt i byen meget centralt det var meget svært at finde da det lå ind i en meget smal gade, GPS havde problemer med at finde det
Centralt beliggende, god vejledning til byens seværdigheder, rigtig god morgenmad, venlig, professionel betjening. Hotellet udsender en kørselsvejledning. Der bør gøres opmærksom på, at den skal følges, da en anden vej ind til centrum kan udløse en bøde pga. trafikrestriktioner.
Central, very clean, nice bathroom More sound isolation would have improved our sleep
very well situated
Extremely friendly staff, well positioned hotel, excellent bathroom with huge bath, free minibar, we had free coffee every morning ordered through room service. Only 1 english speaking tv channel - CNN.
Central Location, friendly staff
The reason I selected Santa Paula was because the Hotel is in a 14 th century house , convent., medieval courtyard and the location.Unfortunately I did not receive the rooms I requested (courtyard view). I was not told the "type" of rooms I reserved were not located on the courtyard. Very frustrating. We revived every day in the Turkish Bath and sauna. The staff were helpful . Your descriptions and prices are extremely misleading.The reason I selected The ac Santa Paula was because the Hotel is in a historic building with a medieval courtyard + location.I Specifically requested a court yard room .I specifically requested 2 rooms on the court yard. We received 2 tiny new rooms in a new wing I did not know existed.The staff informed me the rooms I reserved were not on the court yard! Why did not some one inform me upon my reservation.The next morning the gracious staff moved our belongings to rooms facing the courtyard. They did not inform us that the court yard (not on the court yard level but facing the court yard) rooms were not the same rate I had been quoted substantially $$. Very frustrating experience.
The best thing about staying at the hotel was free internet acces, the courtyard, easy acces to the centre of the city. Free mini bar was good There was no music channel availabe through the tv. No cd player or radio to listen too. The safey deposit box should be in the room with a coded box. The sauna facilites were good but a swimming pool would have bene better. No tea and coffe facilites availabe in the room.
perfect location, nice room expensive, especially meal services
We were upgraded to the older section of the hotel which was very quiet. The room was very spacious and nicely appointed. Last few nights in Spain, thought we would splurge. Hotel recommended some excellent restaurants.
Fabulous hotel layout with good food selection for breakfast. Location is great for access to Alhumbra. Hotel is a converted monastery so had lots of space and many interesting alcoves to explore. Very clean and well serviced except for drinks waiter who 'forgot' to serve us more than one drink. Very poor drinks service in the lounge
style of hotel and convenient position
excellent service, helpful front desk, great location, knowledgeble about restaurants, etc
Fint hotel med dejligt stort værelse og godt badeværelse. Udemærket morgenmadsbuffet. Hotellet lå ca 20 min´s gang fra katedralen og 45 min´s gang fra Alhambra. Værelset var ikke specielt lydisoleret, trafikstøjen fra gaden var høj både dag og nat, så vi vågnede flere gange.
En meget fin beliggenhed. Et pænt kvarter med let adgang til restauranter og butikker. Komforten meget fin. God morgenmad.