Beautiful hotel. Lovely furnishings with excellent attention to detail. Very relaxing surroundings. Highly recommend.
This hotel tried very hard to make the stay relaxing. The standard of hygiene throughout the hotel was good. Staff were friendly and helpful. The hotel is now easy to find as it is well signposted when reaching Moraira. Check in was a little tortuous as the room was not ready until 4pm, but we were provided with free drinks whilst we waited and they were flexible when we wanted to stay on a little longer on the last day.
Reception staff were extremely helpful and friendly. n/a
Good quality interior
The staff, as always, were very helpful and attentive. The pool area is very attractive and poolside snacks are affordable. Since our last stay in June 2010 the staff have remained as friendly and helpful as ever but the management seems to have taken its eye off the ball a little. Equipment malfunctions (2) and loose tiles immediately above a bath should not occur in a superior room at these prices. Thanks to the resourcefulness of the staff at reception, our stay was not spoiled.
Good position,clean and well presented. Lovely pool area and rooms overlooking the pool were well placed Staffing a little eratic ... sometimes seemed like Faulty Towers eg Christmas Carol tape played at breakfast
Very quiet, very modern. Nice room. We only ate there one evening but the food was excellent. We were too late for breakfast one morning so the manager brought us a plate of fruit, bread and cheese...marvellous! Picky I know but it would be good to have heated mirrors to clear steam after showering but it shows how nice it was if that's all I have to grumble about!
Very professional staff, excellent service and very good food
The recently completed refurbishment of this hotel has made it quite delightfully pleasant. I really can't think of anything worthy of complaint!
perfekt placeret i roligt område, nem tilgang i bil, flot hotel og imødekommende personale, dejligt værelse med stor balkon, super morgenbuffet, skøn indendørs hydropool og god stemning -på trods af årstiden, og overtal af snaksagelige pensionerede britiske langtidsturister ... fornemmede tydeligt at vi befandt os i vinterperioden; en del små og banale vedligehold manglede opmærksomhed, og noget af personalet var hevet ind fra gaden uden forudsætninger. men det var alligevel over vores forventninger !
This has been the worst and most overpriced trip my family has ever taken. This is not a 4-star hotel. I would rate it at 2.5 stars. never, ever go to Bahia Calpe in July or August. never The food is horrible both in quantity and quality. Our room was dirty when we arrived with the floor full of sand and hair. There was hair even between the bed sheets. It can take an eternity for the elevator to come and this is a major problem when you travel with a 3-year old and a 1-year old baby. The staff at the reception were extremely unfriendly and finally the swimming pool is a joke. There is hardly any sun during the day and it's very, very small
reception, lobby, lifts no curtisty room to change and shower if you have checked out and are going home late. decking around pool my wife droped her ring through and it was not easy to recover.breakfast was not good
The only thing we did like was our superior room balcony! There was no wireless network in any of the rooms even though they said they had. We had to use the computer then go down to reception to try and get a connection! Hotel is not a 4 star at all, you just have to walk over the road to the Sol y Mar to see a good 4 star hotel Just to carry on from above, it was tatty, the breakfast was usually cold,there were no porters to help with bags, there were no ramps so even though this hotel is reasonably new, it is no good for children in pushchairs, old people and disabled and certainly no good for business thanks to the lie about wireless net work!
We thought the hotel was excellent value with very friendly and helpful staff. Breakfast was excellent. The bahia is well situated for the beach and shops in calpe
Nice room, seaview, professional staff, good breakfast, garage in basement Air condition did not work, hot in the room. Staff said this should be fixed, but not when (manana, manana). Choosed this hotel because of air condition, should not pay full price when air condition did not work.
The helpfulness of the staff and my excellent room
The proximity to the beach , the excellent sea views,the helpful staff, and the fact that it is close to the old town with its attractions of the Fiesta , shops and restaurants. we were only one of perhaps 4 or 5 parties at the hotel, which was maybe only 10% capacity at most.The restuarant was over priced and apart from the first evening we did not eat meals there except for breakfast with rubbery fried eggsand pre cooked scrambled eggs.Disappointing for such a beautiful hotel.
convenient location. very clean, good breakfast,nice pool They insisted on playing music through P/A system at 2am . They did not resppond to my written complaint on this.
The location , easy front parking for pick up and going , breakfast and lunch buffet, easy, convenient even with limited choice We had to cancel the 4th night 10/16 to 10/17 , the check out employee would not even consider the question < denying any potential modification of the charge .............paid for a night we never spend at the hotel ............not good ! I look forward to receive the refund on my visa cc 4271...........1064
Breakfast, good view, and location. I had an inconvenient, in the check in, a gentleman gave me a wrong key, when I opened the room I realized it was occupied, it was a little uncomfortable since there was a person with a not good approach to me.
staff were very nice, friendy and professional
Staff very friendly and helpful. Food excellent,. Superb location
We just stayed for one night, half board. The hotel was everything you can expect from a 4-star hotel ; good food and clean and comfortable rooms.
A modern hotel with very good facilities, well situated. High standard of good food and well presented. Generally the staff were friendly and professional,on the morning of our departure we had a very rude waitress serving breakfast!
The closeness to the beach and the restaurants, plus the friendliness and helpfulness of the staff The cafe bar only sells sandwiches and therefore outside of the main restaurant opening times there was nothing else available to eat. Although it has a beautiful spa for adults, the children's facilities were lacking. Advertised events were cancelled without letting anyone know and therefore we still turned up for them
Early morning staff was poor in Dining Area/ took ages to get a cup of coffee.
Great value for money in off season, very modern luxurious hotel.
beeing in calpe i allways try to stay in diamante. best value for your money.
The room was clean and the bed comfortable. Because of my allergy a clean room is very important. Breakfast is very good. Nice staff. Check in procedure took a long time.
very friendly family staff, they could not do enough for us, very clean hotel,very god value for money
this hotel was for us the perfect location with a good rapport/quality. We just stayed for 1 night, so we were looking for a cheap, clean, quiet room with breakfast (the breakfast was fast and correct). The finishing in the room was poor, but the bathroom and the bed were good. So we were satisfied. No comments.
Check in and out good and English spoken. Lack of Air conditioning in rooms - completely unacceptable for Hotels in Spain,especially during hot summer months. Breakfast serving too late for early starts in morning - 08:30hrs!!
No tea facilities in room
In-room Wi-fi. Ease of Parking. Good breakfast. Hotel and grounds looked a bit 'tired'.
I found all the staff very friendly, welcoming and helpful. They let me go about my business but were there when needed. A comfortable hotel.
cheap and convenient very basic but prive reflected this
I enjoyed the stay because of the peaceful and pleasant surroundings. The room was basic but very adequate for my needs. It was very clean and the continental breakfast provided was excellent especially the piping hot coffee and hot milk which make a change form the UK lukwarm variety.
The atmosphere was very friendly, and the staff very helpful, the breakfast was plentiful, and the overall standard was good for the star rating. To be truthful, air-conditioning in the room would have made our stay more pleasurable.
The hotel staff were fantastic, the room was very clean and comfortable and the hotel was right where we needed to be As we stayed very much out of season the restaurant was closed. The breakfast was plentiful although a little boring, but overall ok
Pool and plants, trees etc plus waste ground before high rise hotels, not great but hotels were about 1/2 mile away and sea beyond that
Luxury rooms, good breakfast and nice restaurant. At first It seemed to me that the hotel was situated too far from the beach (about 800 meters), but actually it wasn't a very serious drawback.
design facilities and location
The warm welcome and friendliness of the staff.......the appearance and design of exteria and interior of hotel........the pool area......the menu options e.g. gourmet meals and light meals of good quality. No
Villa Marisol was an extremely friendly, peaceful and relaxing oasis away from the crowds of Calpe. A real gem to which we will definitely be returning. n/a
My wife and I enjoyed our stay at this hotel. It´s about a 2 minute walk to the beach and some old roman ruins (bath house) are another 5 minutes away on the rocks near the beach. Also great views of the "Ifach" mountian. We rented the Apartment for 2. The apartment was very large and could easily be for more people, in fact it had a pull down bed in additon to the 2 large twin beds. Was fully equipped except for an oven. The receptionist at the front desk is extremely rude and unhelpful. She would only answer our questions with yes or no. When asking for a ocean view she just said no.... period. Very rude.
We arrived at 4am the person on reception could not understand we were trying to book in , the main lights didn't work the toilet didn't work the second day someone had been in our room and took 70 euros out of our suit case we reported it to the manager but she didn't seem bothered
the apartment was large enough for 4 to 6 people, the bedroom was lovely and big but the lounge area was small, the bathroom was also very nice, all of it was very clean, they have sea views but if you have are allocated an apartment at the back be warned its on a noisy road the kitchen area needs updating its not adequate for proper cooking as with all these apartments if you are english there is no kettle or toaster! so take your own! and we agree with the previous reviewer, the staff are awful!!!!! cant even say hello when you arrive horrible people!! we only stayed one night so did not say anything but would have otherwise
The location was excellent between a very nice beach and the special fish/shellfish restaurants. Our room had a wonderful view. Nice bathroom The furniture was a bit old, especially at the balcony.
Indoor pool was clean and heated ( we stayed in April) , view to the rock was excelent, hotel has an excellent position and the south side balcony is a beatiful place to relax. German and english speaking staff. We stayed just a few days with half board, but I was missing typical spanish dishes like paella and vegetable for breakfast.
Our group had paid for 5 rooms and wanted them to be close to each other. Kayak advised to contact the hotel directly. We called hotel few times asking rooms to be together. They promised, but when we came we got rooms on different floors. Not good.
the view from the terrace. I didn't like breakfast and that you need to pay additionally to use spa facilities.