The Staff is the best asset of this hotel. You will not feel better about the kindness they all have during your stay
It's location Not enough food choices
The hotel lives up to its usual excellent standards. It's a bit of a contrast when you step off the property but that's Mumbai for you. I would definitely stay here again.
Our stay at The Four Seasons Mumbai was excellent! This was our first time in Mumbai so we relied on the suggestions made by the concierge. Suggestions were excellent as we were linked to a good guide, were able to reserve a hotel car to explore Bandra and knew we were in good hands the entire time. Hotel managers were amazing and made sure our needs were addressed. Spa services/facilities are some of the best I've experienced (massage, scrub and wrap are a must). Food at Cafe Prato was delicious and service was incredible. Evening drinks are a must at the rooftop bar AER where you'll find a breathtaking view of the bustling city. Only negative was the hotel restaurant San-Qi as staff provided horrible customer service however the hotel manager was quick to address our concerns.