We stayed out of season in late October and had the feeling that the service was somewhat reduced as a result. Although the room was huge and comfortable, it not comprehensievly cleaned each day (although in general the whole place was spotless) and breakfast, while being the traditional buffet type, did not quite meet our expectations of a 4 star hotel. They ran out of things and did not always replenish. However, free coffee and cakes in the afternoon was excellent. Charging EURO 4.00 per hour for internet is extortionate. It should be free. No minibar in the room.
The staff was very friendly and accommodating. The hotel is beautiful and the food was fantastic. There are a ton of outdoor activities offered during all seasons and there is great transportation to Innsbruck. For a four star, there was no minibar, which was really disappointing; however, the staff was always willing to provide drinks regardless of time of day. The spa did not open until 1500 and closed at 2000. I would've liked to see longer hours so one can enjoy the spa after dinner. Also,there is no jacuzzi which was disappointing.
The hotel was very convenient for us, plenty of parking, and a welcoming, nicely-decorated interior. The lounge room was comfortable and large. The room was exactly what we expected, with a lovely view from the balcony. The view from the breakfast room was also beautiful. The owner was very pleasant and welcoming.
clean, efficient, wonderful food.
Got a suite at a great price, beautiful suite with a second bathroom on the balcony overlooking the whole of Innsbruck - amazing view! Very reasonably priced food in the restaurant even if it was a fixed menu (probably due to low season and few guests).
Lå fint til formålet.
Opholdet var dejligt og afslappende. God, hjælpson og meget venlig service fra hele personalet. Fantastisk beliggenhed omringet af alper og kun ca. 10-15 min fra lufthavnen. Gode muligheder for diverse massager m.v. Fik værelse med udsigt til baggård. Irriterende, at den bedste wellness afdeling på 6. etage (m/terasse) var nøgenområde. Ikke alle bryder sig om at se andre gå rundt nøgen. Meget langsom Internetadgang.
Der var en dejlig afslappet stemning. Værelserne var pænt store og morgenmaden var passende varieret. Mulighed for gratis internet på værelserne. Meget god samlet oplevelse. Pæn svømmehal og sauna og en særdeles god beliggenhed i forhold til den indre by.
Very warm welcome - friendly, old fashioned service, room was extremely comfortable
The staff on the Reception desk were extremely welcoming and helpful.
An excellent restaurant for evening meal with attentive service and superb food which also applied to the included breakfast. nothing
Vicino al centro storico, camere abbastanza grandi, personale disponibile. L'hotel è di fronte alla stazione ferroviaria: il panorama non è dei migliori! Camera rassettata senza ripristino dei contenitori di shampoo e bagnoschiuma, mancavano le ciabatte. Zona sauna/bagno turco senza personale presente.
The staff were friendly and helpful. The location was perfect for the train station and the heart of the city.
Room was too hot Room was too hot
the all hotel was great and the staff were great to us since I was on crutches. they couldn.t do enough for us. the breakfast ladies were dressed in national costume and so friendly.
We were traveling through Bavaria by train, this hotel was just steps from the Innsbruck train station. Luxurious, with every amenity in the room, beautiful modern decor, immaculately clean, luxury bath. Quick walk into Innsbruck, everything can be reached on foot plus there is a bus system. There is a coin laundry just across the street also. The buffet breakfast was amazing, best I've ever had. The staff wa friendly and very helpful. No, it was really wonderful.
Cosy rooms, excellent restaurant & staff.
Convenient old - town edge location; very helpful staff and good service; well appointed room.
Hotel staffs were very friendly. Ventiration fan in bathroom didn't work.
nice, clean hotel, good breakfast, helpfull staff, very quick check-in, very convenient location to the city centre, room standard not for 4 star (i.e. no air conditioning)
Beautiful hotel and kind staff There is no slipper in the room, the elevator is too small
Excellent staff, breakfast and location. Free internet with a strong signal was also a nice bonus.
Kindliness, Italian speaking
Nothing No a/c
Breakfast was excellent. There was some noise from the street in the morning, but there was also a nice view from our window.
Position in city centre, small, quiet, ok buffet redesign needed
The coffee was very good and tasty in the restaurant. There was not enough place in the toillet.
Rent og fint hotel i centrum
Super lækkert hotel med gode forhold
Det ligger så centralt at man bogstaveligt træder direkte ud i "altstadt" med alle de hyggelige spisesteder og seværdigheder omkring hjørnet!
Fantastisk poolområde på 5. sal. Meget central beliggenhed.
Panaramic windows of amazing views that shift all day as the mountain weather and light change (try & get 6th fl or higher- mountain side), Comfortable beds and living space- chaise lounge, rocker, table, sofa. AC worked well, free sauna with view in evenings if you book direct with them, very nice restaurant, tea/coffee in room. 1 block from train station so super easy to find and get to and from- only 4-6 blocks walk in safe area to old town and river. I was on the 11th floor and loved it all, but and this is speculation only, if on lower floors the train sounds might be troublesome.
Rigtig god beliggenhed, dejlige værelser, super flot istandsatte. Der kunne godt være et spejl på selve værelset, - ud over det mindre på selve badeværelset, - ellers perfekt.
Vi brugte hotel central som en overnatning på vej videre syd på. Servicen, komforten, betjeningen, morgenmaden, beliggenheden, og standarden på de fysiske rammer var god. Og måske har Innsbruck lidt mere at byde på end vi kunne nå at se på den eftermiddag vi havde der. Vi valgte Hotel Central fordi det er kombineret med en Wienercafe, og den kombination levede op til vores forventninger. Såi forhold til vore behov kunne jeg kun ønske mig en enkelt ting: Jeg havde bedt om reservering af en parkeringsplads, men fik ingen bekræftelse, og den var heller ikke reserveret. Og så burde der være et skilt i nedkørslen til den underjordiske parkering der leder en hen til hotellets sektion. Det var der ikke - medmindre det er os tre i bilen der har overset den. Parkeringen.
Skriv venligst mindst 15 ord
Breakfast was great. I could not get coffee or tea until 16:00pm after breakfast.I wanted to sit on the rooftop terrace and drink coffee but this was not possible unless I bought a takeaway coffee from elsewhere.
the breakfast 4th floor carpet damaged and filthy upon arrival no service for luggage to be taken to the room hot water not hot by early evening service of breakfast staff efficient but cold damaged electrical outlets in the room not enough evening reception staff during 23rd and 24th Dec
The location was excellent-quality hotel with excellent facilities and service. Breakfast choice outstanding. The wooden floors tend to echo and at times one could hear the room above and the people moving around. however this is a minor point considering how good the hotel is.
The location, staff, and breakfast were all amazing. We would come back just for the breakfast! The room was fine but we were expecting better. The bed and linens were average, the bathroom was a bit odd in that our young children could never reach the faucets and the door always swung open and hit you when using the toilet. Also, the room was very hot (in February), and the only way to effectively cool the room was by opening the window and enduring construction noise next door.
Fantastic homeland definitely value for money. Very friendly staff who were really helpful and made you feel very welcome. The best breakfast I have had in a hotel in Europe with lovely waiting staff. The room was comfortable if a little hot but opening the window solved that. The location was perfect with a very short walk to restaurants and shops as w,ell as the museums churches etc. I would highly recommend this hotel to anyone contemplating staying in Innsbruck.
Breakfast was phenomenal!! Amazing range of food and condiments - by far the best we have had around the world and wonderful dining room staff as well We missed being able to make ourselves a cup of tea in the morning when we awoke...jet lag often means this can be any time from 2AM onwards. Can you consider putting a kettle/cups etc in the room as we are used to having this available in London and Singapore??
Breakfast buffet was fantastic. The rooms and public areas were well maintained and clean. Location is very convenient. The mattresses were low end and the double was 2 twin beds pushed together. The beds actually separated a few times. The TV had only 1 English language channel and no movie rentals.
great location close to everything; very helpful staff (I needed an adaptor for mobile and they supplied one free of charge straight away) and a superb breakfast
The restaurant on the fifth floor and its the very central position.
central, nice bathroom, very nice bar and breakfast area, good breakfast for this price I expect a wireless internet and sauna and sport centre, hotel hs no restaurant
Breakfast was good and in a very pleasant restaurant with a good view. Liked the evening bar on the terrace and a pianist was there too so nice to have some live music. No evening restaurant.
Hotellet lå midt i byen med udsigt til bjerge på den ene side og en kanal på den anden side. Ret idyllisk.
Det hele. Nej
Vi havde en dejlig overnatning på hotellet og alt fungerede perfekt.
Hotellet har en excellent beliggenhed - både hvad angår udsigt og beliggenhed i forhold til byen - men vil nok internationalt set tøve med at kalde det et 4-stjernet hotel i forhold til hvad man får andre steder på 4- stjernede hoteller - men alt i alt et ok hotel. Det ville være rart, såfremt personalet i baren gjorde opmærksom på, såfremt man ikke havde nogle isterninger. En gin - tonic smager altså ikke specielt godt når den stort set afspejler den omgivende temperatur på ca. 30 grader. Dårlig service.
Deres utrolige venlighed med at gøre vores ophold til en oplevelse. Service minded, altid klar til at forklare/hjælpe til med problemer. Det var også meget positivt med gratis internet tilslutning, tilbudt af hotellet ved check-in og ikke at jeg skulle spørge om det. Evt. parkering nærmere hotellet.
Generelle computer faciliteter stillet til fri disposition for gæsterne
pleasant staff maybe disco club in neiberhood
Considering Muslims traditions in the Ramadan Month Nothing
It was an overnight option only. Not an easy access to the city centre Booked a triple room but absolutely not recommended. Single room was too old and damaged furniture.
Nobody was bothering us. On the pictures of rooms that you can see on the internet the rooms look much different, than they really are. I aspected that four star hotel would be much different, but nevertheless, we enjoyed staying at this hotel. Nothing specific.
ski package was complete and best solution for two-three day ski trip.
breakfast had american selections beds
The room was very good and the breakfest excellent.
near the motorway exit it' getting hold
The breakfast buffet, our room had a balcony with a wonderful view of the mountains (room # 226) The hotel definitely needs a renovation since it is a 4* hotel, the decoration and the furniture look run-down and really old. There is only one elevator.
Both the sauna facility and the terrific landscape
Very much enjoyed our stay here. The room we had, which we only paid a standard rate for, was very nice - spatious and nicely furnished. Decent location also, only five minutes walk to town centre.
The hotel is in a great location, I like the family history of the hotel, the bar and restaurant were good and the staff is very friendly.
Excellent location,lovely room,breakfast beautifully presented and service courteous. The room had an irritating noise - perhaps from heating/air conditioning pipes.
Very nice and friedly staff.
The staff was helpful. Too old.
rooftop welcome with gluhwein. Warm and friendly staff. Excellent service and food in restaurant.
The hotel offered a quaint setting that afforded us access to the old town center for sight seeing and shopping ease.
My husband and I loved the comfortable bed and pillows. It was quiet and although the room was small, it was all we needed. The tv was too small.
The rooftop restaurant made for a spectacular evening. The location made access to "Old Town" very easy. Perfect setting for our "Retirement Honeymoon"! None
Very good location, within a very short walk of Old Town and the major sights. Breakfast was not included. No tea/coffee facilities in the room.
Dining room, menu and serving staff highly professional and friendly. Menu was impressive. At time of booking I provided a specific special request that was not provided. (flowers, champagne... at my cost) This was a wedding trip. No acknowledgement from hotel staff. I did not pursue it further as the surprise effect was lost. It does not stop me from recommending the hotel, however this little extra would have differentiated the hotel for me.
Engl ligger meget centralt. Et rigtig godt hotel til prisen. En rar overraskelse var deres hyggelige restaurant, hvor lokalbefolkningen også kommer.
Vi var på gennemrejse. Værelset var godt, stort og rent, det var helt som vi have forventet. Værelset lå lidt langt fra selve hotelet, hvor vi skulle have vores morgenmad.