From the moment I checked in, the staff who incidentally are the owners went above and beyond to make me feel welcome and help with any questions that I had in regards to travelling around the city and sites to see. The room itself is kept immaculately clean and the view from the room was of the beautiful gardens. I strongly recommend this B&B unfortunately for the duration of my stay there was no Internet.
The service, the hospitality, the quick response to issues raised during our staying. We also appreciated the position relative to the turistic town..
Room was large and clean and hotel was close to airport. Good place if you need to sleep somewhere before a flight. Dont expect much more than a decent room without any service or help. The staff were terrible! So rude and couldnt have been less helpful. We are not picky travellers but the staff just made it seem like it was a major chore to do their job! Also there isn no restaurant contrary to what the website says. Not a great area but to be honest we did not find Napoli to be anything other than dumpy anyway. You could probably find a hotel in the area for the price less the miserable staff
Classy hotel. good breakfast,lovely shower room.beautiful roof terrace. lively location Noise in street necessitated double windows. told air conditioning on but woke feeling suffocated. didnt complain about this as male receptionist unhelpful.
Comfort, nice rooms, nice breakfast, helpfull staff
everything excellent especially the staff who were outstanding,the room a little small like my complaint
omfor and cleanliness of room
Convenience to Airport. The neighber hood is marginal.
Proximity to the Naples Airport No Airport Shuttle. Breakfast buffet was minimal at best
roof terrace poor breakfast
The staff in general was not friendly. When we handed a 100 euro bill to the attendant, he thought it was fake and even showed to other guests, saying that it was probably fake. He examined it for at least 5 minutes in front of us and other people around. Before ginving him the money, we tried to pay with credit card, but he did not want to accept.
The rooms were spacious and clean. The reception desk people were not very accommodating and charged us extra for having a third person in the room even though we booked for 3 people. They did not speak english very well, discriminated against others, and were never PRESENT at the desk.
The girl at reception was nice. This hotel did not meet the expectations for a four-star hotel.
it is very clean. no teapot in the room.it was a bit noisy from outside automobile traffic.
It was in the city center. We had to use outside parking parking diario recommended by the hotel. The parking attendants urinated in my car as a joke. I was not please upon the discovery. I will never stay there again!!
Better lobby and restroom at ground floor No