Great staff. Lovely set up. Professionalism at its finest. Highly pleased, and I'll be returning soon.
We had not stayed at the Loews since our son graduated and were pleasantly surprised to see what a nice job they have done in updating the hotel. The staff is friendly and helpful. Great location. Nothing
Concierge breakfast buffet that came with our room was pretty scarce and not refilled both mornings that we went; Expensive parking lots
Fun staff. Had a little issue but was addressed right away.
The only negative about the stay was the temperature in the lobby / bar / restaurant. Uncomfortably cold in all common areas
The location of the hotel was excellent. It is right across the street from Vanderbilt University which was great for morning walks around their campus. The hotel is also within walking distance to some great unique restaurants in Nashville. It is also an easy drive to downtown. The staff was very welcoming and the valet service was quick and professional. Our room was clean and in good shape. Hallways were very quiet at night. We would definitely stay at this hotel again.
Wonderful staff! Love the Lounge and the room and decor are fabulous!
It was our anniversary and they quickly bumped us up to a room with a better view for the same rate. They did all they could to accommodate us. Parking is a bit expensive but hey, that's Nashville for ya
Great staff No refrigerator for personal use
Our room was amazing... Stayed in the premium king suite...bed was beautiful and comfy... Furniture was very eclectic, bathroom very clean, overall romantic... Had a keurig coffee pot and stocked mini bar ( which we just stared at it because the drinks and snacks were so expensive . We really enjoyed the bar downstairs , Masons. The staff was amazing. Took very good care of us. We were very lucky to have got this room for such a great pricel on kayak.
Richard was a very friendly employee. He made our visit feel like we were visiting family. The other staff is very friendly and willing to share their knowledge about places to see/go. It was very close to Midtown - a place to get away from touristy attractions, but close enough to the main strip. They even had complementary popcorn. :)
Queen suite, clean room and dishes, good view of Nashville, Slow check in, confusion about where to park car, lots of disorder getting stuff out of car
Clean. Spacious (in terms of the room and common areas). Very attentive, capable and cordial staff. The building also had a bit of architectural character, too. I've already booked my next stay!
The Kaya deal was not a deal astheprice was 50lower per night when we got there.
We loved everything except the pool. Awesome room, dining, accommodations, etc The indoor pool was too cold to swim in.
The room was beautiful and clean. Loved the happy hour the location was great the lobby had an upscale feel. We enjoyed the complementary weekday dinner and daily breakfast complements to the chef The shuttle service was not reliable during the day. Communications could have been better. When we were dropped off downtown the driver should have mentioned that she would not be available for pickup between during certain hours so we would not have been wAiting outside in the cold Also parking fees were on the high side
The facilities were nice. Large, clean room. Exercise room and pool areas looked very nice although we didn't use them. Staff was frequently boarder line rude. Generally not attentive to needs. Food served was edible and that's about as nice as I can say. The 'kitchen staff' made very little attempt to make things appealing.
The hotel was super clean and the staff was very accommodating. They offered free breakfast and free dinner which we thought was very nice. The only negative was the shuttle service. It's a great service but it's a little unorganized and chaotic.
I liked having a full kitchen in which I could prepare some meals so I didn't have to eat out all the time. The shuttle they provided saved me money on transportation. The breakfast had a lot of options and the pool was larger than I expected. The highlight of the hotel however was the friendly helpfulness of the staff at every level. I can't think of anything I didn't like.