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convience My key did not work the night before I had to leave the next day but your staff fixed it.
high quality establishment with attractive look and feel in excellent location
Conveniently located (center of Manhattan, near Central Park) and easily reached by driving. As it was an older hotel the rooms are compact by current standards but still confortable for one (perhaps cozy for two).
Friendly staff, location and the upgrade I was given was a wonderful surprise. No complaints.
the kindness of the hotel staff.
I was very pleased with my stay at the Lucerne. The room, though small, was very comfortable. I was particularly impressed by the comfort of the mattress, pillows and linens. Our in room coffee maker was not in the room at check in. We did not realize until the second day that we could request it from the desk.
I liked the sitting room area. The fact the room was quiet, despite being on a busy avenue and street. It was suitable for our family gathering.. It was overpriced for the neighborhood and for the amenities offered.
Comfortable although small room with 2 standard double beds - quiet apart from drown of airconditioning outside. Staff all very friendly and helpful. Excellent location very close to subway, Central Park and Natural History Museum. .
Hotel is in an excellent location. Two blocks away from Central Park, near subway and great restaurants. Hotel Staff very pleasant and professional, Concierge was great. Hotel room was spacious and very clean. Requested room not available (plumbing), alternate room was very accommodating. Later check out.
Superb location on upper West side. Excellent staff including concierge service. Good, clean, room with turn down service and appropriate amenities.
Excellent value for money in an expensive city. You get what you pay for - nothing less, nothing more. The hotel elevator is VERY slow
Godt ophold, god beligenhed i forhold til Central Park
Der var rent og pænt. Jeg havde enkelt værelse med bad på gangen. Hvilket fungerede glimrende, æstetisk rent og velholdt. nej det har jeg ikke
Stedets beliggenhed i fredeligt område tæt ved Central Park og tæt på restauranter m.m.på Columbus Ave. og Amsterdam Ave. Værelset var lille til 2 personer - ikke plads til bagage/kufferter. Manglende gratis internetopkobling - det duer simplethen ikke i 2010!
Hotellet lå godt. Værelserne var rene og pæne.