location small lobby-no lounge
Friendly staff, location and the upgrade I was given was a wonderful surprise. No complaints.
high quality establishment with attractive look and feel in excellent location
Great location. There were lost of restaurants within walking distance. The subway is one block away. It is a beautiful building. It was NYC-hotel to an extent - small elevators, fairly small room but not too small.
Got a great deal. Very clean, great staff, great location, would definitely stay again.
Very clean room in a relatively quiet part of the city. Shower flooded the bathroom upon showering. Not a big deal, but had to clean up the bathroom after a shower.
I've stayed at the Lucerne multiple times, and it is consistently a great hotel on the upper West Side. Rooms are comfortable, staff great, and overall just a very nice experience
Hotel is in an excellent location. Two blocks away from Central Park, near subway and great restaurants. Hotel Staff very pleasant and professional, Concierge was great. Hotel room was spacious and very clean. Requested room not available (plumbing), alternate room was very accommodating. Later check out.
I was very pleased with my stay at the Lucerne. The room, though small, was very comfortable. I was particularly impressed by the comfort of the mattress, pillows and linens. Our in room coffee maker was not in the room at check in. We did not realize until the second day that we could request it from the desk.
Recently renovated and beautifully done. Every detail was very carefully thought out and the crown molding in the room and hall are gorgeously done! A lovely place to stay.
Our room was very clean and a very nice size. Big construction project going on next door -very noisy at 7 am. Also, mattresses are tired and saggy.
Stedets beliggenhed i fredeligt område tæt ved Central Park og tæt på restauranter m.m.på Columbus Ave. og Amsterdam Ave. Værelset var lille til 2 personer - ikke plads til bagage/kufferter. Manglende gratis internetopkobling - det duer simplethen ikke i 2010!
Hotellet lå godt. Værelserne var rene og pæne.