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location, honesty of one of the staff telling us not to eat there. e-mailed me one price, when I got to hotel, quoted me another price.
I really enjoyed my stay at Pod39. The hotel was very nicely decorated, definitely a "trendy" hotel. I know they have many room options - I stayed in the bunk bed room which was very small and New York-like. The beds were really comfortable. I would most recommend this place for people traveling alone or with a small group (although the bigger rooms might be good for families - there is a bar/restaurant attached to the lobby, though, so keep that in mind). The price was quite good for an NYC hotel, and the location was great - I was able to walk to all the Broadway theatres as well as Koreatown near Herald Square. Also fairly close to a subway station and Grand Central. Overall I thoroughly enjoyed my stay here and would definitely stay here again! The room was so small there was no ironing board - I didn't ask the front desk what my options were because my clothes weren't that badly wrinkled, so there may be a way to get your clothes ironed. It's not that big of a deal, really!
Great shower and comfortable bed. Awesome location. Very small. Needed one more mirror and had a great place on the empty wall above the desk. Peep hole in the door had been pushed out and was filled with toilet paper. Bathroom sink was clogged up and wouldn't drain even after maintenance supposedly fixed it. Didn't have extra rolls of toilet paper and had to go to front desk to request more. Also no ice machine. Had to go downstairs to the bar and they looked at us like we were crazy when we ask them for a cup of ice.
In a city where 3 star hotels are above $250 per night, POD 39 rises at a fenominal location, with modern clean and fresh look at a fraction of the price.... Staff is excellent and the rooms are small- cruise ship size, but that's a great compromise for the bvenefits you get... HVAC system was great and the shower is the best ever.... Some of the electrical outlets didnt work and could not be fixed..
Clean, compact and great for an overnight business trip You have to request an iron and ironing board ... other than that, it's fine.
Very comfortable, cozy bed, with quality mattress and bedding. Great location. Speedy, polite left-luggage service. Way too intimate a space for two people unless you're really, really close. And even then you better not be claustrophobic or have a lot of stuff. You could practically touch all four walls standing in the middle of the room. The bathroom has a not-sealed or soundproof, sliding frosted glass door, like a shower, with no privacy whatsoever. Snotty eye-rolling wenches with attitude at the front desk on check-in, but extremely nice gentleman at check-out almost made up for it.
well designed, efficient and a good price.
Clean, good location Not enough elevators, pretty loud at night
We loved the layout of the room, the cleanliness, the speed of the elevators. Even staying directly next to the elevator wasn't a problem. Staff were very nice. The glass wall separating the bathroom from the bedroom is a big problem for us. I can't think of anyone I'd be comfortable staying in this room with. If I were alone, it'd be great.
Great location, at an NYC cheap price. The room got completely dark at night. I couldn't hear much noise from the street or any noise from other rooms. The hotel itself was well kept and I felt safe. The comforter on the bed was only mostly clean, and the door to the bathroom was dirty also. You can clearly hear whatever is going on in the hallway, even when your door is closed. The bed wasn't sower comfortable.
Location Everything other than location
Great location, yes the rooms are small hence the name Pod however you're in New York, you're not really spending much time in them. The rooms are very modern and the shower is great.
Alt var godt... ... med undtagelse af værelset, som var virkelig fesent ift. resten af hotellets fremtoning.
Godt beliggende hotel med en meget god stemning. Alt fungerer godt og man slapper af under hele opholdet.
Personalet var venligt, omgivelserne var luksuiøse, og beliggenheden helt i top. Sengene var gode. Aircondition på værelset kunne ikke slukkes, vinduet kunne ikke åbnes. Badeforhænget og pude lugtede surt. Der var gamle rester i køleskabet. Dynen i sengen var uden dynebetræk, men med løse lagener. Proppen i badeværelset kunne ikke bruges.
Booking.com plejer ar medtage skat og afgifter (modsat hotels.com) så vi var lidt utilfredse med at blive opkrævet ca 60 dollars ekstra pr. døgn.
Internationalt. Fantastisk beliggenhed. Meget, meget smukke lokaler, herunder lobby og restauranter. Meget, meget venligt og hjælpsomt per-sonale overalt på hotellet. Ikke muligt - alt var i top.
We think this is the best boutique hotel in New York. Impeccable service, historic surroundings, magnificent public rooms. Great room service food. A bit pricey, but so is everything in NYC.
thanks for the great service.
Lovely location, very good service. The room was very nice but the bathroom was quite poor in comparison. Enjoyed Sunday brunch. Had a problem with checking in....had the reservation under the wrong name. Didn't like breakfast in Oscars...the food was poor and the coffee was cold
It is successfully located - in the center of Manhattan, near to city centre and sights Stopped in 5* parts of hotel. All strongly become outdated, noise both from street, and from the lift and hotel, the sanitary technician and other demands serious reconstruction. Full not conformity to the price offer. A level 3* plus.
The views from our tower room were amazing. Staff were helpful and courteous. I would especially like to thank Ces for his personalised service, even though the shuttle did not not pick us up. We were given the wrong information regarding where to board our shuttle service and consequently, missed our transfer to the airport. The shuttle service was rung by reception at the hotel, but the company told us we had been given the wrong information as to where to meet the shuttle and they were not willing to provide us with another service to the airport. We then had the added expense of a taxi fare to JFK, to meet our flight. I did not appreciate this. Also, given the cost of accommodation, I would like to have seen internet access built into the price, not as an additional cost to the customer.
Nice ambiance. Good elevators to get to room efficiently Poor housekeeping. Bathroom smelled musty. They forgot to leave washcloths one time. Then forgot to leave shampoo another time. When we called for shampoo to shower took 1.5 hours to come. Also asked for blankets when checked in which never came.
Staff was great, service excellent, rooms were huge in the Tower No coffe in room, very pricey to have sent to your room
We architecture of the overall hotel was very elegant. And the rooms were nicely appointed with unique furniture. Charging for Internet access
Staff was very cordial and gave excellent customer service. Charge for Wi-Fi was unexpected for a $700 a night room.
Our room directly overlooked St. Patrick's Cathedral and it was gorgeous. The room was spacious (unusual for NY), clean and comfortable. There's a wonderful café right off the beautiful hotel lobby for specialty coffees and French pastries, and the fitness center is amazing. Plenty of bar/restaurants within walking distance, as are many of the tourist attractions such as Rock Center. I would highly recommend this hotel, and will look into staying there again. There was nothing that I disliked about this hotel, although I would have preferred a lower internet rate (it is $16/day).
location room wasnt clean properly by housekeeping
Convenient location to everything we were doing and the Molton Brown products are terrific! It's a luxurious hotel and a lovely interlude from the chaos of Manhattan. We asked for some champagne flutes and the ones we received were delivered dirty. We called and asked for replacements and it took well over an hour to receive them - at that point we had washed the flutes ourselves in the bathroom sink.
Location, ambiance, service, view, gym, and food. Mail room services and the Bellman Station appeared to be during us a favor when we asked to have our bags stored after check-out. The rest of the staff in my experience were helpful and pleasant, especially Housekeeping and Room service!!
Large rooms, excellent location
area elegance cost of room service! lack of dining areas for served breakfast/lunch
Location, good neibourhood , good loung and snack shop . Also rooms were good side and clean with proper functioning bathroom. I wish they had a sit down restaurant of their own. Although they are close to restaurants on the street.
Sødt personale - hjælpsomme. De gav os et bedre rum end de vi havde bestilt. ligger rart fint hvis man ikke ville bo lige midt i "larm" på times square. Lækker senge. god morgenmad (prisen lidt høj). internet (betaler man for). varm pool. Jeg mangler en kjole fra mit værelse. LIdt dyr morgenmad. Lampe i stykke - skab (kan dog laves).
Kanon beliggenhed 5-10 min gang fra central station, Direkte bus til Newark inden for 10 min gang. Flot udsigt over det sydlige Manhatten.skyline.Hotellet ligger i et dejligt roligt kvater. Ingen kaffemaskine på værelset dog kunne man bestille en ved roomservice uden beregning, kaffe blev ikke fyldt op man skulle ringe hver gang besværgligt syst. Internet ikke frit. Værelser lidt slidt til 4 stjerner.
servisen var i top og venligt personale. og faciliteterne var rigtig gode
Der var en fantastisk udsigt vi boede på 40 etage med udsigt over Manhatten. Ligger i gåafstand til Times Square & Central Park Standarden på badeværeselsen var ikke så høj.
Fantastisk udsigt og samtidigt centralt, 5 min gang fra togstation Grand central. God lækker morgenmad, men dyrt.
I went with my girlfriend and her 17yr old sister. Everything was perfect. The front desk personnel were more then accommodating and the room was beautiful. the hotel itself was great. I couldn't have asked for anything more!!
Good location, nice lobby, Good complimentary toiletries Bathroom small, outdated, with no space to lay personal stuff. Floor seemed to be dirty. Carpet very dusty on the edges, corners and behind the bed. It looks like the housekeeper doesn't have a canister vacuum to reach those places. Bad smell coming from moldy air conditioner. Front desk didn't respond our calls, we ask for a coffee maker to the bell man but they never brought it. We called the bell man for somebody to bring us the kart but they never came. Overall staff is friendly but not efficient.
It's located near major attractions and it's the room assigned to my family and myself is a good size room. That it did not include continental breakfast
Checked in after a long flight from Australia at 11pm. Room was not made up and bathroom was disgusting. Went to receptionist who allocated us another room - same result. Demanded a refund, and went and checked in at the Westin. Very disappointed.
The bed was very comfortable. Yes I was just surprised by the sheer number of things wrong. As we walked in we both thought. This is beautiful. As we checked in I was told I booked a king bed and I stated I booked a double. I showed the woman ( name omitted) my reservation and she said that a double room just means two people. Fine fine my mistake, I moved on. When we got to the room the heater was making a noise that sounded like an animal was in it. The shower frame was not attached to the wall, the shower door had no way to pull it closed from the inside, the shelf in the bathroom was slanted downward, as was the top of the toilet tank so nothing staying on it. I am a normal sized woman and I was I a difficult time getting dressed in the bathroom due to size. Check out is st noon as in many hotels, at 9 there was a knock on the door. When I answered it the cleaning staff was there and asked when I was checking out. I told them 12. At 1049 there was a knock again, the same staff member asked when I was leaving. Now you may say did you say anything... I tried. I tried calling twice ( was only there one night) no answer and wentdownstairs countless times, but as I was on a quick fun trip I didn't want to waste time. I was just surprising disappointed my my stay and it was compounded when I checked out and then checked into my next hotel, that for only 30 $ more, I not only had the amenities of a " normal room, I was actually given a premier room with a view, corner ceiling to floor windows, A kitchenette, complimentary unlimited filtered water, complimentary breakfast and a staff that was above and beyond. All of this just a few minutes from the roisevelt.
I liked the location and for the most part the room was clean and the bed was nice. I didn't like how most of the hotel was not updated and the valet service took a while.
Gorgeous lobby and exterior. Fantastic location. Tiny room, lower grade bath & shower items...didn't feel like I'd get great customer service from the room experience.
In general the staff was nice and accommodating. In particular the concierge named Aisha (spelling?) was extremely kind and helpful. The room was clean, and got the job done. I would stay here again as it was a great value and location. My 'Cosy Queen' was pretty small. If I had another person sharing the room, it would have definitely been too small. But for myself it was fine, but not for the clastrophobic!
Extremely small rooms. Loud air conditioner. Needs work
Front desk staff.
Everything was pleasant except the amount of external noise you can hear in your room, both from inside the hotel halls and the street noise. The staff was very helpful and friendly. Excessive noise from external sources
Nothing Up all night with bad radiator. Phones did not work or they did not pick up. Rooms are old and dated. Elevator takes forever. $52 for a basic continental breakfast. Go to a diner
Tag terrassen var ritigt god,fin udsigt, meget lydt imellemværelserne. Meget lydt imellem værelserne
Perfekt beliggenhed tæt på Grand central station med Subway og gå afstand til Empire state building. Restauranter , supermarkeder og Deli's rundt hotel. God morgenmad på hotel. Lidt udstyr i pantry / køkken. Tallerkener og bestik.
Beliggenhed central tæt på alt, inklusive Grand Central Station. Udsigt fra værelset til East River og til Chrysler Bldg. fra badeværelset. Meget fint værelse (suite) på 11. sal med store rum og lækker indretning. Te-køkken er stort og fint men uden selv helt basalt udstyr. Vi fik efter anmodning en kaffemaskine og en el-kedel efter et par dage, men det forekommer lidt uigennemtænkt, hvad man vil med det te-køkken (vi boede der i mere end en uge).
Easy check in and check out - all on a computer. Nice staff, perfect location for business on the east side. My window was open the whole time and I couldn't figure out how to close it. The heating was VERY loud.
Clean and modern bathroom, plenty of room for a nyc hotel room. The purified filtered water on every floor was amazing! The terrace was lovely.
Suveræn beliggenhed, dejligt med te-køkken i suiten Manglede adgang til pc med internet i lobby'en
Central beliggenhed. Venligt personale. Støjende air condition og gadestøj. Mørkt rum og interieur.
Jeg synes hotellet ligger centralt. Dejligt at der var lille "køkken" med køleskab på værelset. Dejligt store rum
Hotellet var godt og ligger centralt i forhold til mange attraktioner og transportmuligheder til hele Manhattan. nej
ingen pc center
Great access to grand central station, i.e. don't even have to go outside. Beautiful modern lobby, with dedicated elevators, so short wait times. Nice rooms, modern. Black mildew inside shower curtain. Did not swap out all towels after first evening so had to have face cloths and hand towels delivered. Maids talking in hallway while cleaning rooms early in the morning (my biggest pet peave).
Location was excellent. Lack of options in the neighbourhood for affordable food, unless you wish to tempt fate and eat from a cart of death on the street. Gave us some credit for our hot room. Room was hot, hot, hot. Ac could not keep up. Went down to front desk to ask for assistance. They tried to find a fan but could not( 2:30 am don't blame them). The next day we had to get maintenance up the next day and they found us a fan.
This location is awesome!!! Can not beat it! Room was too hot and would not cool Elevators were SLOW - seemed liked only one was working
Location Cleanliness Restaurant organization Front desk layout
Location Room smelled, they tried to not offer our booked room type. Even after calling and confirming the day of.
Great room. Clean. Comfy bed. Limited view.
staff very helpful elevators out of svce at times
proximity to train station, snack bar in lobby, restaurant just up from the lobby dirty bathroom floor, poor unkeep in bathroom--sloppy caulking around shower door, built-up crud around shower area, couldn't get into shower without walking directly under shower head. Worst problem was the "modern" touch light switches---couldn't leave a light on in the bathroom to see your way there in the middle of the night. Difficult to use all lights. Dark décor--depressing and dark wallpaper installed poorly--all you noticed were the seams in the wallpaper
We were on the 36th floor and most of the elevators were broken during our stay. Was difficult getting to and from our room. We had to use the service elevator many times.
Very good ambiance in lobby and also bedroom. Very nice experience during entire stay. Closer access to all main attractions & restaurants in NewYork. Value for money in major city. No hotel valet parking so need to find other valet parking nearby.
I did like the location and the fast check in. Room service was nice and fast! I did not like that I got a $30 per day upgrade and the room was still real small. Got a view of the side of another. Also, no shuttle to airport. Housekeeping didn't give extra towels at checkin as requested online. Wish I hadn't upgraded!
only bad thing was the small rooms other than that it was good
Very close to the subway and Grand Central Station. 24 hour luggage storage after checkout and the staff was very friendly. It is on a busy street due to the location and you can hear some traffic from the room but it wasn't too loud, especially for NYC it wasn't too bad.
Easy access to Grand Central and in the heart of NYC.
Nothing. Third party booked stay then went bankrupt. No email or advance notice. Hotel receptionist extremely rude and antagonistic. Not enough decency to offer comparable rate to alleviate situation. Never again.
Nice efficient hotel and very conveniently located. The room was of okayish size. The attached washroom was rather awkward - can't lock the door and the wash basin was too small leading to water spilling all over the place. One day the room could not be cleaned and when we complained, the manager himself came for the apology and also offered compensating action which was very nice of him.Elevators are quick. Washroom
Elizabeth in housekeeping was a tremendous help in getting bedding and towels for us!!! She was pleasant while we were all very angry about the bed situation. Thank you Elizabeth! Long wait for checkin. Need more staff at front desks. I reserved a room with 2 double beds for 4 people. I called twice to confirm and reiterate that I wanted 2 double beds. At checkin I said I needed 2 double beds(this was at 1:30pm) Receptionist said yes I see that is what you requested. I was told room was not ready and they would call be about 3pm when room was ready which they did. Again, a long wait for receptionist, she gave me keys to room which had a king size bed and pull out sofabed!!! I called front desk to get a room with 2 double beds as I requested and they said they had no more and because I booked with a third party (travelocity) they could do nothing about it as rooms are not guarenteed (bed types). I am angry about this situation and will rethink ever staying at a Westin hotel and I will also rethink about using travelocity.
Hotel stay was right on point after a long day thanks
Near to Grand Central Roadside noise was too loud
Great location, comfy beds Initial room was unmade, shower was clogged, but issues were rectified immediately when brought to their attention Wifi is not free
FYI the rooms are real real small. Didn't bother me.
Ja, kunne godt have brugt frit internet, det var meget dyrt fri internet forbindelse
Venligst personale, kunne gøre rent når du havde tid og lyst. Der var altid pænt og rent. Man kunne få gratis kager i receptionen. Det er muligt at bruge det internettet gratis. Man skal blot kopiere browser vinduet som man får nede i lobbyen inden man logger på. Hvis man gemmer denne under sine foretrukne, så kan man logge gratis på internettet den vej og spare 15 dollars om dagen på at logge på nettet. Folkene i receptionen havde tit en negativ holdning til gæsterne. Men det er absolut også det eneste, for alle andre ansatte gjorde deres for, at vi følte at velkomne.
meget positivt, de var meget hjælpsomme hvis man kunne oplyse den endelige pris incl tax
Skriv venligst mindst 15 ord
Fin beliggenhed. Fungerer godt, men selve hotellet er lidt slidt.
Very nice hotel, large room, and extremely pleasant staff. Hard to say it was a deal at $289/night, but it is NY. I've stayed in lousy places for $200/night, so I'd gladly take this option. I highly recommend.
that it was a suite with a kitchenette
It was a small hotel and very quiet. The breakfast needs some upgrading.
Extremely friendly staff; super-clean rooms that were good in size for NYC and the workout facilities were clean. The usual hotel soaps, shampoos, etc. were all Aveda products, which were a nice touch. Reviews I'd read before booking said the breakfast was nothing special and that was accurate. It was a continental breakfast - coffee, juice, toast/bagels, yogurt and cottage cheese. For the price it would have been nicer to have at least cereal and/or oatmeal with milk as an option.
The hotel was in a great area, convenient to everything! It was a really nice hotel and staff were friendly and extremely helpful!
Complementary breakfast was was skimpy.
Excellent staff, easy to get to the hotel, location couldn't be better breakfast wasn't good enoguh, some fruit or cereal would be apreciated
Good sized room with good facilities. Friendly and efficient staff who made you most welcome. Lifts that were fast and efficient. Excellent internet facilities
The staff was great. Rooms were clean and comfortable. Free Wifi and breakfast a real bonus! Close to subway stations. Great Location!! Construction noise next door is very annoying!!
Staff was great. Location was perfect for us. We would stay there again Did not get king rooms. We were told it was upon request. Nothing in our paper work indicated this.
Doorman - Matthew Kelly - excellent. Over crowded breakfast room.
The staff is very helpful with whatever your needs are, the rooms are very clean and the hotels location is great. (5 min walk from 5th avenue) The breakfast was, as most hotels abroad, not up to norwegian standards.
We thought the place was clean and a good value for the money spent. It was an excellent location. Room was small but we expected that in NYC.
The 27th floor lounge
A lot of street noise and elevator noise from my room Are there any Whitehouse options?
Everything works. Very efficient use of space. Nice restaurant downs stairs. GREAT location across the street from GCT. No front desk to speak of. Off putting at first, but it works well.
Nice staff Generally clean Great Restaurant A great basic hotel for someone on business by themselves who does not need many extras. No real hotel lobby Machine coffee No real concierge Very small room for a couple with 2 suitcases No real breakfast (snack bars put out)
Hotel was excellent! Everyone was very friendly and helpful. The room was very nice and clean with very comfortable bed. Very close to the sites. 10 minute walk from Rockefeller, 20 minute to Time Square. Very safe area, would definitely recommend.
Great location! Hotel was within walking distance of pretty much everything! Staff was extremely friendly & accomodating. when in NY again for fun, this would be the first place I would look to book. Not overpriced but still seemed like a luxury stay. Thanks Marriott! Nothing. the stay was amazing