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In addition to the beautiful suite and comfortable bed the hotel staff makes the guest feel welcome and at home. I highly recommend this hotel if you want luxury, a feeling of warmth and friendliness, and safety.
Great location, bed was comfortable, TV was nice, clean for age of hotel, sheets and pillows were comfortable. Very Dated! Poor quality construction. bathroom WAY TOO SMALL. Bedroom HOT, Living Room FREEZING! Asked to fix 3 day in a row...finally changed rooms.I could NOT HAVE BEEN FIRST? Old towels, cracked toilet, dated fixtures. $70 half bottle wine?
My wife and I were in town for an awards ceremony and wanted to have a special first class stay near Central Park. The hotel was so nice and the staff were friendly and very accommodating. They even provided us with a limo ride to our event with just a quick call to the front desk. Everything was first rate and the room, view, and decor was very upscale adding to the New York experience. The location was within walking distance to all the best shops, dining, and attractions so that we did not need a cab while we were there. The best part was a view of central park and the room was very quiet with no typical street noise or horns blowing during the night.
A well thought out room layout (jr suite) and everything clean and working. Very friendly employees. An effortless hotel experience where you can tell they are sweating the details. it's not a great room lobby hotel and the views aren't city vistas. But if you value functional comfort Trump Int'l is the best value at the higher end of NYC hotels.
Rigtig godt hotel, der dog ligger lidt langt ude, hvis man gerne vil gå rundt. Dejlig restaurant lige overfor med omfattende morgenmadsudbud.
Opholdet var helt ok, prisniveauet I ny taget I betragtning.Værelset lille og mørkt.
God beligenhed. Personale i særklasse. Godt værelse med god stor seng og godt badeværelse. Manglede faciliteter som trådløst wifi og morgenmadsrestaurent/bar.
I was very pleased with my stay at the Lucerne. The room, though small, was very comfortable. I was particularly impressed by the comfort of the mattress, pillows and linens. Our in room coffee maker was not in the room at check in. We did not realize until the second day that we could request it from the desk.
Very clean room in a relatively quiet part of the city. Shower flooded the bathroom upon showering. Not a big deal, but had to clean up the bathroom after a shower.
Friendly staff, location and the upgrade I was given was a wonderful surprise. No complaints.
location small lobby-no lounge
I liked the sitting room area. The fact the room was quiet, despite being on a busy avenue and street. It was suitable for our family gathering.. It was overpriced for the neighborhood and for the amenities offered.
Great location. There were lost of restaurants within walking distance. The subway is one block away. It is a beautiful building. It was NYC-hotel to an extent - small elevators, fairly small room but not too small.
high quality establishment with attractive look and feel in excellent location
Recently renovated and beautifully done. Every detail was very carefully thought out and the crown molding in the room and hall are gorgeously done! A lovely place to stay.
Hotel is in an excellent location. Two blocks away from Central Park, near subway and great restaurants. Hotel Staff very pleasant and professional, Concierge was great. Hotel room was spacious and very clean. Requested room not available (plumbing), alternate room was very accommodating. Later check out.
I've stayed at the Lucerne multiple times, and it is consistently a great hotel on the upper West Side. Rooms are comfortable, staff great, and overall just a very nice experience
Our room was very clean and a very nice size. Big construction project going on next door -very noisy at 7 am. Also, mattresses are tired and saggy.
Super godt hotel med super beliggenhed, tæt på alt og alligevel mere hotel end i Midtown. Blev gratis opgraderet til Standard King værelse. Størrelsen på værelset var bedre end forventet. Der var for lidt tryk på vandet i brusenichen, men det var ikke det store problem. Det trådløse internet virkede for det meste kun på toilettet.
Rent, pænt, moderne hotel. Fantastisk beliggenhed. Der var 27-30 grader varmt i 5 ud af de 7 dage vi var på hotellet og alligevel åbnede de ikke tagterassen og poolen, som de ellers reklamerer med.
Gode senge og rengøring to gange om dagen. Hyggelig tagterrasse med smuk udsigt over byen. Dejlig hall i stuen med lounge hvor man kan mødes. Hotellet er generelt slidt, toilet og vandhane sad løst i det ene værelse f.eks. Trappen op til tagterrassen stank af bræk. Swimmingpoolen er slet, slet ikke så stor som det ser ud på fotoet!!! Den er meget lille.
Centalt beliggende, pænt og rent, gratis internet, god terasse på taget. Brusebad håbløst designet, hane i vask alt for lav så man ikke kan få hænderne ind under det. Priser på morgenmad og mad i det hele taget alt for høje.
Den gode beliggenhed - lige overfor Lincolm Center.
Venlig, hjælpsom og professionel betjening. God beliggenhed i forhold til metro og madindkøb/diners. Rummelige værelser, hvor alle behov er opfyldt. Nej
Vi var godt tilfredse med hotel Beacon. Eneste anke er at vi havde bestilt værelset til 4 personer, med en stor dobbeltseng og en udtrækssovesofa. Sengen var glimrende mensovesofaen egnede sig kun til en person fordi den var så blød at begge e sovende havnede i midten. Det bør nok fremgå at dette værelse egner sig til et par med børn - eller evt. tre voksne.
God beliggenhed. Velholdt, rent og pænt.
Beacon var bl.a. valgt ud fra, at værelset var rimeligt stort og med kitchenette, så man kunne klare morgenmad mm. uden altid at skulle på restaurant, hvilket nok ville fordyre de 12 dages ophold en del. Beliggenheden tæt ved metro og bus samt Central Park er god, så Manhattan og dens seværdigheder kan opleves. Hotellets ventilationsanlæg er ikke helt støjfri - specielt ikke på de øverste etager!
beliggenhed, nær ved city, subway og restauranter flere større suiter med f.eks. 2 soveværelser
Hotellet lå godt. Værelserne var rene og pæne.
Stedets beliggenhed i fredeligt område tæt ved Central Park og tæt på restauranter m.m.på Columbus Ave. og Amsterdam Ave. Værelset var lille til 2 personer - ikke plads til bagage/kufferter. Manglende gratis internetopkobling - det duer simplethen ikke i 2010!
comfortable beds large TV very clean great location nice sitting room quiet hotel Small bathroom, no shelf for toiletries , not enough room in the kitchen easy meal prep
This is a great, convenient hotel on the Upper West Side of Manhattan. Just a few steps from Fairway Market and Citarella and short blocks to the subway. If you have family nearby as we do, it is a perfect place to stay. We had a suite with a tiny kitchen area- microwave, refrigerator, and a small electric kettle. Staff was friendly and helpful. Try Maison Kayser across the street for breakfast or brunch. Very comfortable king bed. although very strange huge king pillows. Tiny bathroom, has everything you need, but no room.
Gode moderne værelser med god beliggenhed. Henvisning til gode spisesteder i forskellige prisklasser. Tæt ved Central Park. Nej
Det var et rigtig fint sted, med venligt personale og et rigtig godt supermarked taet ved. Ogsaa taet ved Central Park og metrostationen.
Jeg synes personalet var venlige og hjælpsom. Beliggenheden var også god. Og deres senge. Larmen fra vores første værelse, som de så flyttede os fra til et bedre, hvilket var super og gjorde opholdet dejligt. Det er et gammelt hotel med meget gamle rør og de larmer vildt meget. Der var mærkelige lugte på begge de værelser vi boede på. Dette meddelte vi dog ikke hotellet eftersom de var så søde at flytte os til et bedre værelse på grund af larmen.
God beliggenhed, imødekommende, venlig og hjælpsom personale!
Det bedste var beliggenheden. Næsbedste var værelsets komfort, som var over forventeligt. Den ene elevator var ude af drift, hvilket var til stor gene.
Det mest posive jeg har at sige om Marrakech er, at personalet i receptionen var venlige og hjælpsomme og værelset var pænt rent. Jeg brød mig overhovedet ikke om hotellet. Det var gammelt og mørkt. På trapperne lå gamle beskidte gulvtæpper og trappen vil jeg kalde en hønsestige. Det værste var måske, at i tilfælde af brand, ville man ikke ha en chance for at komme ud. Malerne havde været i gang med at male vægge lige før vi ankom. Væggene var ikke tørre endnu, opdagene jeg, da jeg fik smurt min frakke ind i blåt maling. Det havde hotellet ikke lige tænkt på at skilte med. Alt i alt var Marrakech en dårlig oplevelse.
Prisen Værelserne var meget små
Beliggenheden er god. Rart kvarter. Rummet var meget lille, skabet indeholdt 3 bøjler, sengen var for lille til 2.
Fin beliggenhed. Venlig personale. Enkel. God til prisen.
Et fantasktisk dejligt hotel, med perfekt beliggenhed til Central Park, Subway, spisesteder i forskellige prisklasser og kaffebar. Personalet Meget venlige og hjælpsomme. Hyggelig lounge med gratis adgang til internettet Værelserne er meget små. Havde booket Deluxe dobblebed room, men der var ikke meget Deluxe over det. Værelser var Utroligt lille og en dobbeltseng er lig en 3/4 seng. Vi blev dog tilbudt et andet værelse efter 1. nat.
fantastisk godt hotel, god service og dejlig beliggenhed - servicen var god og værelset rent og pænt - metro og alt hvad du ska bruge ligger lige uden for døren - rigtig godt hotel til prisen Flere elevatore i bygningen:)
centralt beliggende, rent og pænt og tæt på Central Park. Det ville have været rart med mulighed for lidt koldt at drikke i lobbyen
The hotel fulfills to the utmost what a hotell should be: comfortable, clean cheap, efficient, with a attentive staff and very well situated.
Hotellet ligger godt og tæt ved Subway 96 Str. Fint og godt. Plus hotellet har 24-døgn åbent store ved tre skridts afstand fra hotellets hovedindgang. Fin rengøring på holettet. Og generel fin betjening. Konkrete information om tax til city, staten og tax for at være adult. I bør oplyse, at der skal forventes en ekstra omkostnin gpr. nat på ca. 200 kr. på hotelprisen, somv i som europæer bør tage i betragtning. Det vil være mest fair for alle.
Rigtig god beligenhed tæt på subway. Pænt og rent.
Der var ikke køleskab på værelset som lovet. Gratis internet var af svingende kvalitet og fungerede kun i lobbyområdet
Personalet venlig og hjælpsom Nej
Der mangler internet på værelserne på trods af at det fremgår at bestillingen.Der er i lobbyen, men her kan man dårligt sidde
det var let at bruge ift subway og busser og tæt på Central Park jeg havde valgt hotellet fordi de reklamerede med fitness. Det var udover at være et mini fitness - så virkede det ikke og selvom jeg påtalte det kom det ikke til at virke i den uge vi var der. Havde jeg vist det havde vi ikke booked os ind.Det var også skuffende at det var først da vi havde bestilt hotellet vi gøres opmærksom på, at der ikke var morgenmad!!
Ganske glimrende kundeservice, renligt og tæt ved central park og subway. Ja, de reklamerer med fri internet på værelserne. Det kan kun bruges I lobbyen og kun nogle gange. Ekstremt ringe
The staff was friendly and attentive. The price is hard to beat in NYC without going to a worse part of town or staying at a hostel. Having a full bed (a touch firm), a TV, window, and own shower and toilet was great. Three blocks from subway (A,C) lines. It's hard to complain because of the price. Room was decently clean. Elevator is slow.
The doorman was friendly and tried to be helpful. No one seemed willing to really help when we had a problem. We had to call every day to get a complete set of hand towels, bath clothes and regular towels. The plugin would not keep the items plugged into them. My hairdryer plug kept falling out. The bathroom fan, which had to come on with the light, was so loud it gave me a headache. You have to let the water run for several minutes before it even tries to get hot. They don't have ABC on the TV. I asked if they didn't have it or I just wasn't working the TV right. The lady at the front said she didn't know if they had it or not and didn't know how to find out. You have to pay $10 for 24 hours of Internet service. Called the front desk and let it ring at least 30 times. She didn't answer. Went down stairs and she is sitting at the front desk. Just didn't want to answer the phone I guess.
I'll never understand people who book a cheap stay and expect the Four Seasons. I feel we received a great value for the money in one of the most expensive cities in the US, which allowed us to maximize our trip. The staff was super friendly, helpful and even fun. That being said, if you are put off by a desk person kicking back with their feet on the desk and smelling herbal scents drifting from the back room, this place is not for you. If you are put off by worn finishes, tilted floors, or lack of amenities – this place is not for you. For an amazing rate we received a clean, comfortable bed, a friendly staff, a place right on the subway line, and we never saw an unwanted critter. We always felt safe walking to and from the subway even well past midnight (however we are rather "street smart" for lack of a better term). If you are only going to be in the room to shower and sleep, why spend hundreds of dollars a night? (Talking to my fellow 99%ers here). I've stayed in everything from luxury hotels to sub-grade highway motels, and this place is more than adequate for the money. If you are looking for luxury, spend more. Much more. If you are a smart traveler, you can feel comfortable booking here. The only thing I wish for is that the hotel could pick up and move south of 59th St., but of course the price would go up! 15-20 minutes on the subway isn't bad to get downtown.
The staff was very welcoming. Everything was clean and comfortable.
The bathroom was recently renovated and the room was neat and clean. Mattress was firm but comfortable. It was relatively quiet at night so you could sleep well. The location was great. Right on Central Park West and around the corner from my daughters apartment. The room had a noisy air conditioner that didn't work well. The elevator was not working ( thank goodness I was only on the 4th floor).
I didnt liked anything at all, its was de worst experience someone could ever have. I even left the hotel as soon as I got to see my room m, didnt care about the non refundable thing. The staff was not friendly, there were beds all over the aisle, the room and the bathroom were both disgusting. The photos were so different than the real thing. Plus, the entire place smelled so bad.
The young lady who worked at the front desk on mornings need a little bit of training in customer service and the experience would have been excellent for my purpose of business. Completely unsatisfied with the way she spoke to my mother. No respect. My mother called me in distress. The clerk was right about what she was trying to communicate and I accepted that as my responsibility, and rectified it. But speaking to my mother as if she is poor and can't afford their room (which we only stayed at for location purposes) is unacceptable. She is dangerous to your establishment if she remains untrained since you never know who your establishment will entertain. Your establishment should be grateful that the other woman, who works on afternoons, is the darling that she is. Good choice for business.
Pretty comfortable bed. Morning coffee in the lobby would have been nice.
Finding a hotel in Manhattan for that price is hard. It isn't very fancy, but has the basics. If you are in NYC for a short trip, and you're mostly running around outside and you come to sleep only, this is perfect for you. The heater has no settings in which you can change its flow; by the middle of the night, we were all sweating and sleeping with our clothes off. Given it is winter, I can't complain too much. Standard double beds, tv with no decent channels, wifi you pay for separately, a wardrobe for your suits to hang, a little coffee table and a nice bathroom.
Like 1. price (however, the room was not worse the money) 2. Location (proximity to Central Park, along main road) 3. Staff was pleasant to deal with Dislikes: 1. The only elevator was broken. They gave us a ground floor room. 2. Had to go through a fire escape like door to access the ground level corridor 3. No electronic key. Had to use a metal key (like a house key). 1 key only. 4. Room door was flimsy looking and old. 5. very primitively furnished room. the only desk in the room seemed like a first project of an amateur hobbyist. 6. Closet was in poor shape - did not want to risk putting clothes in there. 7. Beds (double bed room) felt dirty. Did not tucked ourselves in because we were afraid there might be bugs insider the sheets. We slept with clothes on, on the bedsheet. 8. Really poor and small TV. Unknown brand. 9. Location - too far from everything except for Central Park.
Location and staff were great Too busy for such a small space, no closet, breakfast was horrible.
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The staff, especially Mo, were exceptionally helpful and friendly. Construction is still going on, and when done is going to be beautiful. It did not impede us in anyway. This location is fantastic for all ones NYC needs. Train close by also. Could use a bar in closet area to hang clothes. Maybe just overlooked during construction.
location construction, lack of breakfast area, size of bathroom
Near central park Did not provide drinking water during breakfast, the lobby bathroom smelled like urine. Had to get room key programmed twice. Did not get clear cable reception on tv. Wifi too slow, resorted to own cellphone data.
The character The elevator and small rooms
Although the hotel was under minor construction...It was quiet. Room was all brand new and super clean. Staff was beyond nice and helpful.Location was close to all. this hotel is a 12 out of 10. not at all..I will stay there again
The location and cleanliness of the hotel was exceptional. The assigned room was very small; it was also dark, due to the low level (2nd floor) and the closeness of the adjacent building. Nevertheless, the room was clean and the bed was very comfortable.
Hotel has been recently renovated, so the rooms and bathrooms are clean, fresh, and new. The room was a good size and the bed comfortable. Great location if you need to be on the upper west side. Very close to Central Park. Bathroom was VERY small and uncomfortable. Only one elevator for the entire hotel, so a long wait or take the stairs.
This guest did not leave comments about this hotel.
Det var helt perfekt, og de dækkede lige de behov jeg havde for dette ophold. Billigt, nemt tilgængeligt og en god seng. Værelserne kunne selvfølgelig godt være større, og hotellet kunne godt tilbyde flere muligheder som morgmad mm. - Men det var ikke det jeg havde brug for på dette ophold.
Det var meget professionel betjening, der var internet på værelset. God komfort og rent og pænt, selvom værelset var meget lille. Ikke til at opholde sig på, men fint til overnatning. Dækkede mit behov i New York. Passede til prisen. God beliggenhed i fht turistattraktioner og Columbia University.
Fint sted, hvis man ikke skal opholde sig for meget på værelset, da dette er meget småt. Til gengæld er det rent pænt m.m. til en fornyftig pris i NY
Fint og rent hotel med venligt personale, som er meget behjælpelige. Hotellet ligger tæt på subway.