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The Receptionist at the front desk were very nice and very knowledgeable about the area and the check in was very quick and painless.
They took our reservation and our payment and confirmed it only to be told they overbooked and we had no room when we arrived. Too bad, I had stayed at a Rosen before and really liked it. Will never take the chance again.
Clean. No noise. Asked for towels and they were brought up in less than fifteen minutes. Decent beds. Completely updated. Friendly staff. Private parking with security. Nothing
The magazine article about Rosen. The bed wasn't the most comfortable..
We walked to Universal Studios each day. We were close to restaurants and stores. We took the shuttle back to the hotel each day.
Nice hotel friendly staff clean. good location. Quiet
MA Should have ale included in happy hour at bar
1. the location (close to Universal Parks and surrounded by many restaurants and shopping plazas) 2. all of the staffs (friendly yet professional) Sometimes housekeeping would forget to fill toilet paper/kleenex etc. Overall cleanliness was just okay, some spots didn't seem clean (inside and outside of the rooms) The layout of the room was not very comfortable.
good location breakfast good and fulfilling staff accommodating clean well kept right on international drive walk to restaurants and attractions nothing
facilities were good, food is good and rooms are well appointed. Cabs and Uber do not know the location and are often confused and can't find it.
customer service was excellent and very friendly
The whole family love it,super clean and closed of everything,look forward stay there again!!
They didnt clean the rooms for three days, not even when requested. Front desk didn't care
It was clean, very close to Universal and an excellent value for the price The $100 dollar deposit was weird, but it dropped off of my bank account in a few days
Dirty hotel with a bunch of live and dead cockroaches. Unlivable condition.
The Staff weren't terribly rude when I made it clear I was not happy This was listed as a 3 star hotel. It clearly is not. I actually left and went to a Ramada that cost just about as much, and was way better. The place is really run down. They try to mask water damage or smoke smell with shampoo that makes the whole place smell really strongly, in a very bad way. I pulled back the covers on the bed and there was dirt on the sheets - not stains, actual pieces of dirt on the bed. Grout was filthy, things run down, it was just a really trashy place. The beds were terribly worn and uncomfortable.
The hotel is good for the price and it's in a good location. The beds are comfortable. The shower is decent. The pool looks nice. The hotel needs some renovation. The carpet is worn and wasn't vacuumed before my stay. It has a slightly musty smell and they had a dehumidifier in my room. They charged an extra "facilities" fee when I checked in even though I wasn't planning to, and didn't, use any of the facilities.
For a Movie theme hotel. Their wasn't no movie channels. At least offer movies. Make no sense. They need to change their name.
Bed was comfortable, Great location Plenty of parking Pool area is nice and clean Old and carpet was gross looking, lots of mystery stains Bathroom needs a facelift Bed blankets were old and ripped
The restaurant is great. There was roaches on the bed I couldn't sleep my last night there.
Ok for the price. Needed to pay a $100.00 refundable deposit that would take more than two weeks before it will bet credited back to my account. In my opinion too long for the credit and that's was no information or notice about this charge.
Convinient location Quality of room,beds are too small for 2 people to sleep.listed on website for two beds for 4 people to stay,but uncomfortable twin size beds. Bathroom condition poor smells like molds in bathrooms. Insufficient supply of bath towels.
well located. service is very bad, not recommend well located. service is very bad, not recommend
close to parks price cheap rooms are just OK
Overall I truly enjoyed my stay. I was there for 20 nights and the staff was friendly, the room very clean and it was nice and quiet inside the room. This is great value for money and I will be back.
The location was excellent, Within walking distance to Universal Studios and a short drive to nearby outlet malls Cleaning staff does not do a very thorough job. Upon checking in we found an old bottle under the sofa and old opened pieces of candy in the floor. Suites was a little on the small side for a family of four with a 16 and 18 year old.
Front desk staff were top notch -- very friendly, accommodating, and funny!
Nothing. Left after less than two hours. The room was absolutely disgusting and shady. The property is not safe. The bed sheets and blankets were covered with stains and I'm pretty sure there were probably bed bugs. The locks/doors were sketchy, the lighting flickered on and off the entire time I was there. Staff was rude, unfriendly and slow. After an hour, the bathroom ceiling started leaking so badly that we filled three trash bins with the water. Called maintenance/front desk multiple times and didn't get any help. Finally we just grabbed all our things, went to the front desk and checked out. TLDR; gross. Stains. Rain from the shower above. Lazy/unhelpful staff.
Closeness to attractions no Nothing
Nothing at all The carpets were ripped and dusty and stains all over the place. The ceilings were also stained and basically falling apart. The entire room had a rancid odor of urine that could not be ignored and the bathroom was basically a dungeon. I have stayed in hotels that were not rated the best before and they have been manageable but this rooom was so bad that me and my girlfriend had to look at the room for five minutes and then immediately check out and cancel our reservation. DO NOT STAY HERE!!!!!
We came in late on Thursday before New Years. The lobby looked clean to me and I was tired so I just got our room key. We had a 2nd floor room all the way around which was fine. Once opening the door it was all gown hill from there. There was a smell when we walked in. The ceiling was peeling. The towels had been washed so many times they felt like sand paper. The sheets had staines so we slept in out clothes. The next morning I asked for more towels as we only got 2. We were left with the same dirty sheets. The TV did not work at all. The mattress springs were so cheap you heard them when turning in bed. But it was with in 5 to 6 minutes or universal and about 10 to Disney. Stay away from this hotel. To top it off got some kind of Bug bit that is spreading.
Bathroom was clean Bathroom was clean but when you come out just felt like taking another bath because the room wasn't nice at all
I felt unsafe in this area. Loud music and cars. Strangers that were not hotel guests were wandering around the facility late at night. It was a terrible experience, and I canceled my reservation the next day.
This place was absolute trash and so was the staff
The first room they gave us smelled like someone had thrown up in the room and the floor hadn't been vacuumed. We asked for another room. It was clean, but both double beds were sagging and old. Towel rack was rusty and barely hanging onto the wall. The hotel was older and not well kept. Worst shower head I've ever seen! My daughter found a deal on for $41 per night. We would have rather paid more and been somewhere else.
Dirty outsite the building. Did not like anything
The staff assigned my room to someone else then somebody walked in my room while i waa watching tv
Hidden fees!! Outdated rooms with torn up carpet and a broken shower with blood in it!! One washcloth!!
In fact if there is lower than this rate I will give it . It is dirty, stinky, bed and towels have stains. The air-condition has a bad smell. They charge extra money for service!!! it overall not recommended for single or family. The service is bad. The room paint has stains. The bed is not comfortable. The bath if dirty. No soup in the bath, and when I ask they said that there is ???
good Location, quiet hotel, near Ihop and denny's clean room, staff helpful, complimentary internet, also possibilities to fax or print, small convenience possibilities, during week newspaper, enough parking lots, can enter hotel in different ways with key, so secure. walking distance wet and wild, near to interstate 4. breakfast can be included
Service Colin and Libby rock that tiki bar every night, great service, great times!
Customer service was outstanding! the rooms was Very nice!
good breakfast,not far from universal park nothing
The hotel was very nice with a bar and swimming pool outside, where we could have a beer and relax after a long day in any of the theme parks. It's a 5 minute drive from the gates of Universal Studios, and the Wet 'N' Wild theme park is within walking distance. If we're coming back to Orlando we will stay at this hotel again.
Location and staff were the best The bed, the exact bad you wouldn't want with a bad back
The staff was very accomadating, I always try to stay at Hilton properties because I feel comfortable that I will have no problems: best accomadations ( the beds). None
Location to meeting and the room. All was good.
I love how close it is to universal studios, it's very comfortable,the breakfast is decent, cleaning people are nice. I didn't like that the sheets looked old, the paint in the rooms was not even, whoever put the bathrooms together did a horrible job
The convenience of how close it was to Universal Studios. The price was good. The parking lot in some areas needs attention. Has deep holes. The beds need more than two pillows on each. And a couple more bath towels in each room is needed. 3 isn't enough. The carpets need cleaning in the room we had and the bathroom had black stains all around the toilet and tub. There was no stopper in the sink. The towel rack in the bathroom was pulling out of the wall.
We decided to go home instead of staying the night Not for my taste .
Very clean and comfortable. Pool was clean. Excellent value for a budget. They do have room service. Store and fast food within walking distance. For the price and value I don't think I had a reason to complain about a thing. Free continental breakfast was just that, and for a decent place with breakfast included, it was still a good value.
It's close to I-Drive and Universal. Easily accessible. I was put in a smoking room initially. The room was small and the cigarette odor really permeated the whole room. To add to that, there were cigarette ashes on the toilet. Wait, was the room even cleaned? I asked to move to a non-smoking room and the front desk obliged. I opened the door to the new room and was immediately hit with a strong musty smell. Went back down to the desk to cancel my reservation. There are SO many other hotels in that area for a comparable price. It doesn't make sense to settle for something that poor.
Pool bathroom was the worst kept I have seen. Feces all over the place
Nothing don't waste your mney Stains on the floor and bed spread... Torn box spring... The room was small and dirty. I asked them to replace the boxspring that had tear over four feet long... They just covered it with a fitted sheet. Not good at all!!!!
Extremely close to Universal Studios Budget-friendly No amenities such as a shampoo Hot in halls and elevator Slow elevator Small rooms
Price and cleanliness The smokey dirty smell in the hallway and the small room compared to the competitors
This motel 6 is surprisingly Clean and modern great value for the price No hair dryer. Room was small. The WiFi cost extra and it wasn't very good.
The location was fantastic. It was really close to Universal Studios, walking distance. And the staff we encountered were very friendly. The beds were horribly uncomfortable. The room did not smell good and the pillows and sheets were very cheap.
nothing at all We have to leave the first night and find another hotel because we found cockroach in the bed, in the bath and everywhere. Apart from that the bed sheets were broken with holes and spots. Very horrible experience. Please dont go to this hotel
This is a nice budget motel. It was clean and the stuff was friendly. I used this hotel to go to the Kennedy Space Center. There is a bus connection availalable which stops at the nearby Sheraton hotel. But you have to book this in advance.
It wasn't as loud as I expected it to be. There was nice and friendly staff. A "do not disturb" sign was not provided.
It was decent. Love the location. Nice friendly staff. Great customer service and was accommodating on my specific request. Overall good experience. Having to pay for wifi