Fordele: The views from the rooms and common areas are very relaxing. I also think the bread made on site deserves a special mention. The water pressure was remarkable as well.
Ulemper: Like almost every other property where I have stayed recently, the soundproofing between rooms is inadequate. Luckily the hotel was not full and my neighbours were pretty quiet. On the other hand, ...
Fordele: The facility itself was lovely, but location a bit obscure and somewhat difficult to get to. Our guides were well informed and helpful. The food was well prepared and presented.
Ulemper: Very limited, if any,vegetarian choices offered. No wifi in the room, had to go to a central location. Excursions too strenuous at times for young seniors. At $1600 a night, somewhat overpriced.
Fordele: Best property on the island. Wonderful bath tub and shower with high water pressure. Good location outside the ugly downtown. Comfortable rooms. Staff - although untrained and not very professional, ...
Ulemper: Unfortunately the food is a total disaster. The chef cannot cook. Choice is limited to fish, Beef and lamb - all local products of poor quality. No effort is made to spoil the guests who paid a lot of...
Fordele: It's in Rapa Nui - the middle of nowhere, and seeing the Moai was very special. Staff were all friendly and the guides were knowledgeable. Our room was spacious and very comfortable. The lounge ...
Ulemper: The people-mover vans Explora uses got the job done. However, they probably weren't the best choice, from a comfort point of view.
Fordele: Good food but heavy on the butter. Bed was heavenly. The lunch was the beach was outstanding.
Ulemper: Guides did not individualize or work to seek and accommodate my needs; at times were rude and aloof. Hot tub only lukewarm. Program very regimented and very overpriced. I had to demand to actually ...
Fordele: The staff - both the lodge and the tour guide - were brilliant. The lodge is understated luxury, high end everything, food fabulous (full board). And in one of the most fascinating and remote ...
Ulemper: There was nothing at all to fault.
Fordele: Clean, comfortable, great food, great guides
Fordele: The guides were amazingly friendly and knowledgable, perfect for guests that like to hike buy would be less comfortable striking out on their own. The food was also outstanding and never in short ...
Fordele: Guides very knowledgeable and groups kept to a maximum of 8 people.
Fordele: Explora offered outstanding service from the time I arrived to Eastern Island to the time I left. I signed up for some of the half day tour options that gave me a very good idea of the many sites in the island. I enjoyed the food a lot; a great introduction to Chilean flavors paired with pretty good wines. The hotel blends in with surronding nature and provides a luxury that is dear to me: comfortable, green, and not kitschy.
Fordele: Fantastic (included) breakfast, with delicious scrambled eggs, pastry, fruit, coffee and choice of two tropical juices. Cereal could be better. Friendly helpful staff. nice area for waiting between ...
Ulemper: Island has far too many noisy motorbikes which can be heard at times at hotel. Island has far too many wild dogs.
Fordele: Better than expected, spacious room, beautiful garden, great location and very friendly, helpful staff.
Ulemper: Restaurant was recommended, good food, but didn't like journey and no-one else there.
Fordele: The hotel was close to the beach, allowing us to view the magnificent sunset without walking far. Its location also granted us easy access to supermarkets and shops, only around a 5 minute walk away ...
Ulemper: The fridge was not very good at keeping drinks chilled, and no kettles were present anywhere in the hotel.
Fordele: Nice garden location with a pool just off Hanga Roa's main road.
Fordele: Beautiful gardens onsite. Staff was helpful arranging tours which we hadn't arranged beforehand. Very nice breakfast
Ulemper: The pool was being renovated during our stay. Would've been nice as it can be very hot on Easter Island.
Fordele: Staff was very friendly and helpful. I got many things I didn't expect. They normally charge for wifi but I got it for free. Breakfast was included and so was airport transfer. Air conditioner ...
Ulemper: Room could be refreshed. Pool was unexpectedly closed, I think for the season.
Fordele: Beautiful grounds. The rooms are situated around a perfectly maintained tropical garden. Location very convenient for shopping and dining. We were provided with free pickup with leis at airport. The...
Ulemper: Had a little trouble with the wifi.
Fordele: Amazing receptionists, I felt at home. Awesome position!
Fordele: Perfect location: near the city center and quiet at the same time. Spacious and clean rooms, good breakfast, very friendly staff Very good value for money!
Ulemper: No tv in the room (which didn't bother me), wifi only available in the lobby
Fordele: The hotel is near from the main street where you find restaurants, market, shops, etc. You take 10-15 minutes walking to Ahu Tahai's moai platform to enjoy the sunset. The hotel gave me room ...
Ulemper: Even it's an economic hotel, it has good structure, but needs fixing in some areas, such as to trim the grass and fumigate the rooms. The island is a wild place, but the fumigation would be ...
Fordele: The staff were helpfull
Ulemper: It's no clean and very run down.
Fordele: Location. An easy 5 minute stroll to the Main Street and an easy walk to the water and ocean view restaurants. Rooms cleaned daily and there is a nice lounge area to relax in with Pleasant outlook ...
Ulemper: If you get breakfasts included it is pretty basic and unless you're up early chances are it will run out. No cereal, no coffee , no bread . They don't offer eggs, though one morning they had ...
Ulemper: Chicken was in the hotel
Fordele: Solid breakfast with many kinds of ham. Breakfast staff helpful.
Ulemper: No hot water in the morning and at night. Internet 3% availability. Often load 1 web page, then gone. Rooms very hot in the afternoon. Mosquito. Had to wait 20 minutes for checkin. Checkout time 10:30...
Fordele: Excellent service, near to town and a wonderful view.
Fordele: Reasonable price
Ulemper: Poor water pressure. No hot water. Endless crowing from roosters. Poor breakfast.
Fordele: Staff very friendly and helpful, facilities brilliant and I got a free upgrade to an ocean view room :) I loved this hotel
Fordele: Easter Island is VERY expensive (NY or London prices, for real), so this hotel was ok for my budget. Zero luxury, but it was everything I could expect for a reasonable price: airport pickup (though ...
Ulemper: No A/C, wifi was terrible (just worked for ONE night), pool wasn't heated. I didn't travel during summer so it was too cold for me.
Fordele: Staff were very willing to help, the reception staff were wonderful. The dining room staff would get things ( as long as they had them).
Ulemper: The rolls and the general look of the breakfast. fruit did not look tasty. The building and the room we slept in became very damp during heavy rain. There were no tea making facilities in the ...
Fordele: The hotel is 20-30 minutes walk from the town centre - you can take a cab, which cost 2000 CHP (around £2). Having a pool was lovely - after a day exploring the island it was lovely to get refreshed ...
Ulemper: Very basic breakfast (but I think this is the same situation in most hotels on the island)
Fordele: The beautiful garden and the breakfast had lots of fresh fruit