Fordele: Excellent staff, very helpful and friendly.
Fordele: Excellent location, helpful and friendly staff, lovely breakfast, quirkiness...
Ulemper: Overpriced for solo travellers.
Fordele: Information, location
Ulemper: No comment
Fordele: Bathroom was super clean, great breakfast, computer to use, fast internet, very helpful staff
Fordele: Extremely customer friendly
Fordele: The best hotel in Pasto
Fordele: Attractive hotel. Clean and sparkling. Everything in good taste. Wonderful staff. Good breakfasts to order. Good neighborhood. Several fine restaurants within walking distance. The owner, Patrice...
Ulemper: We liked everything.
Fordele: Secure motorcycle parking, hot showers, fantastic breakfast, very comfortable room, staff and owner very friendly, would definitely stay again
Fordele: The staff went out of their way to be genuinely friendly and helpful. Best (huge) breakfast in South America. Although in an out of town location (approx 25 min walk to Centre), there are lots of ...
Fordele: Breakfast was great!
Ulemper: parking place was too small, I managed to scratch my car :(
Fordele: We only stayed for the night before taking a flight but the staff was very sweet and helpful. Everything was very clean! We arrived around 8pm and they made us a delicious dinner! The front desk ...
Ulemper: Everything was perfect!
Fordele: The friendly staff, comfort and Jacuzzi in the room.
Ulemper: The food in the restaurant could improve a little.
Fordele: The staff was really friendly, and the location is excellent.
Ulemper: The entrance to the Parking lot is a bit small, easy to scratch your vehicle.
Fordele: Amazing experience, the staff was more than helpful and the rooms were huge. The restaurant was also pretty good and not that pricy.
Fordele: The staff, location. They'd upgrade your room if available at no extra cost!
Ulemper: Rooms only have interior views. A bit dark
Fordele: Staff was friendly and always helpful. Very convenient location. Just one block away from Antonio Nariño Square. Downtown. Walking distance from Old, beautiful Catholic churches and central markets...
Ulemper: We only stayed for three days and missed two wonderful tours the Tour operator offered.
Fordele: Staff was very welcoming. It was the biggest room I've ever stayed in, wow! And we had a whirl pool in our bathroom which was very cozy.
Ulemper: The room had no window.
Fordele: Staff was very caring and set us up in a room better than the one reserved, given our request
Ulemper: Unfortunately, both rooms didn't have windows so the feeling was cloistered
Fordele: Friendly staff, and good local breakfast and dinner
Ulemper: We had a reservation for a family of four but we only had two beds available. Confortable but would have been better if we had had 3 beds. The hotel does not have elevator in case you have issues ...
Fordele: The kindness of the crew. The food was outstanding and really healthy
Ulemper: Had a lot of noise in the evening. I asked for a sound proof room because the hotel is located over a very noisy street, and although I received a good room, my daughter was awake up to 1 A.M. due to ...
Ulemper: Breakfast included is good... altough for a hotelthis category, they should not ask you to choose between 'eggs' or 'fruit' (one or the other). Both should be offered.
Fordele: Facilities were clean and comfortable. I couldn't get the Wifi to stay connected, but I am admittedly not very tech savvy.
Ulemper: Staff had warned me before checking I. They had a party scheduled and sure enough, I woke up around 1:00 am to a bunch of noise. I was warned, though, and the staff got me on the highest floor they ...
Ulemper: The hotel charged more money that the one listed on booking.com. That's not honest
Fordele: The rooms were spacious and the bathrooms nice.
Ulemper: The beds were very uncomfortable. The room was not cleaned well with dust and hair on the floor. The first night had a wedding that had loud music until 3 in the morning. We were not told about it ...
Fordele: the hotel should have buffet breakfast and better WiFi.
Ulemper: Buffet breakfast. Better WiFi.
Fordele: Comfortable room, decent shower and good breakfast. Restaurant was good also.
Ulemper: Bill very confusing, staff ok. More of a business hotel than tourists.
Fordele: Comfortable room and bed. Fine location.
Ulemper: Strange management decision to charge extra for cheese with my eggs at breakfast. and also charge extra for fruit at breakfast. Difficul shower: either too hot or too cold. I complainedbut it made ...
Fordele: The hotel is 2 blocks from the Plazas where the Carnival of Black and White has concerts. The room was spacious and had complimentary water and snacks. The restaurant had affordable, tasty solid food...
Ulemper: The only bad thing was that ZERO (literally and absolutely) people at the hotel spoke English. Without Google translate, it would have been tough, and it limited some of the help they were able to ...
Fordele: Nothing. It's a disaster in a terrible location. No reason anyone would want to stay here.
Ulemper: We got a room that was 10 ft square with No Windows after booking a double room that had a sofa as well as a double bed.
Fordele: Friendly staff, location
Ulemper: Room a bit small and very noisy. The walls are very thin and you can hear everything from other rooms. Traffic does not help and in front of the hotel there is a building in construction and the ...
Fordele: Hotel staff very attentive and helpful. They take an extra step to assist its hotel guests.
Ulemper: Keep up the good work
Fordele: Clean, good location, breakfast and attentive staff.
Ulemper: There was only two parking places and had to park the car on the street. Altough, there is people guarding th streets where the car was parked
Fordele: Really good hotel, nice and clean. The bed was so comfy. Bathroom good and everything worked. There was even a fridge with minibar! And the staff very friendly. You can get a good breakfast on the top...
Ulemper: Nothing really. Only a little far from downtown, but for 1 night absolutely fine.
Fordele: Very nice staff and good location.
Ulemper: The bed.
Fordele: We were just passing through and this was a good option as it is between the bus station and the town center
Fordele: Friendly staff, excellent service, great location.
Ulemper: The bed wasn't great, unfortunately. Wifi was not good in the room, which is unacceptable today. Essentially, wifi wasn't usable at all.
Ulemper: It was the worse experience in my life. We travel from Ecuador, and at our arrival the guy at the counter told us that he have already rented our parking space. We require a solution and he couldn´t ...
Fordele: Shower was first class.
Fordele: It was well located, we could walk to the center of town from the hotel.
Ulemper: There was no hot water at all.
Fordele: The cost benefit relation is very good. It is a good place to stay with a nice restaurant nearby. Not a super hotel but a very basic clean place to stay during carnivals. Would book again a room ...
Ulemper: Some of the furniture needs work. Restroom's window is a bit rusty... Some minor renovations are needed.
Fordele: Hotel San Miguel is a perfectly acceptable budget hotel option if you need to stay for a night in Pasto. The location amongst auto parts stores is not great, but I'm not sure if there's a ...
Fordele: This was a great place to stay, for cheap, for one night on our way into Ecuador. A good rest before Ipiales and the border. Clean, quiet room, good facilities.
Ulemper: We were not picky, so did not mind a window to the hallway or unbeautiful furniture.
Fordele: Nice clean hotel with new facilities
Fordele: Good value, budget hotel in good location.
Ulemper: The shower was terrible!
Fordele: Nice friendly staff
Ulemper: Just not the greatest location sorry
Fordele: Idea location for us. Hot water and a good bed . Secure parking. Plenty of eateries close by. Staff were very helpful.
Fordele: The staff were superb! One of the young ladies spoke good English which was a great help. Little store in the lobby. Good beer! Good coffee. Comfortable room. Ask for a view. Hot showers! Great place...
Fordele: Excellent value and extremely clean and well maintained. Complimentary coffee and good internet. It was quiet at the time of our visit. The location is well situated to both the center and the bus ...
Ulemper: A small desk and reading lamp would be a great plus.
Fordele: The building and the layout of the room was fine on initial appearance
Ulemper: There was no hot water for a shower even though they told us there was. We complained and the staff were totally indifferent and didn't give a damn. The bed felt like it was going to fall apart ...
Fordele: Central location, clean room and friendly staff.
Ulemper: Long walk to old city...but feasible....took me about 30min of easy walking
Fordele: Good location, very good service and extra clean
Ulemper: The fare they charge in Booking.com is way different than the one they charge you on site. In booking said the cost was $41 but there were some complications. First, they accept dollars only in ...
Fordele: Great place with nice and helpful people. The hotel is close to the city centre (10-15minutes walk) and in the area you find different places to eat, and the bus terminal is also close.
Fordele: A great location within ten minutes walk from the bus terminal, perfect for an overnight stop if going to or coming from the border with Ecuador. Room was clean, tidy, comfortable and fully ...
Fordele: Good place to stay for a night between buses. There are cheap restaurants around, the grill place right next door was especially good! There's a grocery store close also. The room was clean, wifi ...
Ulemper: Fitted sheet wouldn't stay on the plastic covered mattress.
Fordele: Very good value for the money you paid. Located in front of a noisy street but the rooms are very quiet
Ulemper: No breakfast or even coffee in the morning.
Fordele: The price was excellent, friendly and helpful staff.
Ulemper: There was no coffee, the machine was broken
Fordele: Good location, nice room, good shower, friendly staff and free coffee!
Ulemper: A window to the corridor means that you get a bit too close to noisy guests at night time.
Ulemper: The announcement said free parking lot, but there is no parking, the breakfast very awfull, half glass of juice :s
Fordele: I wanted to like it more but have mixed feelings.
Ulemper: The night manager was attentive and polite, but I cannot say the same for the day shift staff. I felt my concerns were disrespected which made my experience negative overall. The hotel could be ...
Fordele: The staff is really welcoming and attentive. Both the day and evening cooks did adapt to customers´ taste. Staff also help me with inquiries about the city .The hotel is also quiet, except during ...
Ulemper: The en-suit toilet had no ventilation. The room had no ventilation either except for a windows facing a corridor, which I tried to maintain opened, but either staff or guest keep on closing. The ...
Ulemper: the room was noisy and lousy towel stinked I asked the staff for a new one
Fordele: Friendly and helpful staff. Room was clean and more than adequate.
Ulemper: The location, while close to the bus terminal is a bit of a walk from the town centre. Also, the dining-room closes early so evening meals/snacks have to be sourced elsewhere.
Fordele: Very convenient for bus terminal, comfortable and clean stop for cheap price.
Ulemper: The area is not as bad as it's made out to be but I suppose you may not want to hang out there late at night. It's nothing too special but if you are using it for a one night stopover like us...
Fordele: Price was right. Location. Easy access to bus terminal.
Ulemper: WiFi was up and down constantly. Other guests extremely loud in early morning and late at night.
Fordele: Very comfortable bed, location good for access to bus terminal but otherwise not much around, kind and helpful staff
Ulemper: Too expensive for the quality. (Demasiado caro para lo que es). It's incredible but for the same price I've payed a super nice room in a high building in Hong Kong (one of the most expensive ...
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