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business traveller friendly, great service, great food,spacious comfy well equipped rooms lack of bath in room / shower only
Exceptionally clean and comfortable hotel. Excellent location, directly opposite Pilsner brewery (brewery tour and museum are both excellent too) and only 5 minute walk to main square. The food is very good - Thai choices limited but delicious . . . so good in fact that we ate in hotel both nights!
Hotel is new,clean,comfortable, good location We have booked double room with bath, the receptionist gave us twin room with shower
Very new (2008) hotel between railway station and old town
the design of the rooms, the security features that are in the hotel. The location of the hotel ( in front of the Pilsener brewery ). THe reeinforced glass windows in the rooms. none
Excellent parking, easy in/out access. Beautiful modern decor (jazz), great food, pleasant staff, across the street to the Plzen Urquell brewery (tour/museum). Easy walk downtown. Just a pleasant spot to spend a few days.
The hotel was ideally located for my visit. Within walking distance of the town square and Cathederal as well as close to the main brewerey (just over the road) and the brewery museum as well as all the other attractions based locally. The staff were very helpfully and the food offered in the restaurant for both breakfast and in the evening was very nice. The rooms were very taseful and were cleaned daily to an impecpable standard. Overall I enjoyed my stay very much and would definetly stay there again. It is located on quite a busy road junction that can be quite noisy during the day although at night it is much quieter.
Hotel is very clean as are the spacious rooms. Very modern furniture, large bathroom. On each floor of the hotel, close to the elevator you find a coffee machine where you can serve yourselves for free as well as 2 Macs which you can use for free.... Breakfast buffet is very nice and despite the reviews of other guests we found the qualilty of the food in the hotel restaurant good (à-la-carte-menu).
perfectly located to the center, easy to reach, staff very functional, helpfull and gentle, very cleaned, very good breakfast
Everything was perfect. Rooms very clean, spacious, confortable. Would recommend this hotel to everyone. Right across from the brewery. Easy to find. Easy to get to the center of the town from the hotel.
The staff were fantastic and helpful beyond what could be expected of them. My stay was very pleasant.
the staff was friendly the rooms were clean the location was excellent and no hidden costs cant think of anything
The rooms were beautiful, bathroom extremely clean. Staff very helpful & friendly. And the 24 hour snack bar at reception was a big help! Would deffinately reccommend this hotel for anyone looking for a little luxury & would stay here again!
Good location. Good value for money.
Very much confortable room
very nice breakfast The receptionist was crying and was almost on nervous breakdown as she was by herself in the reception and was not able to handel clients claims. We had to wait 30 minutes!
We hade some special request wchich we put in our reservation's comments but the reception did not get this info.
very nice hotel No Swimmingpool
This hotel was great. It was well situated close to the old town and square and also near to the Pilsner Urquell brewery. The hotel itself is very clean and modern and has some nice facilities including a gym, restaurant/bar and internet access (although internet costs apply). The staff were friendly and very helpful in suggesting things to do and see and also good places to eat. We were lucky enough to get a room here for almost the same price it would have cost for a bed in a hostel, which made this place doubly great to stay in. There is also a bar/restaurant directly across the road that does good Czech meals, is cheap and is popular with locals (which is always a good sign). I thought the fees for internet access were quite expensive. It would be better if free internet access was provided with the rooms.
The entire experience
I liked very much the position right at the center of the city. moreover, this hotel dispay a restaurant facility good food and not expensive, and a cafè open till up 10 pm, where you could also eat something. The only slight problem was related to the fee of parking, a bit expensive related to the country and to the hotel price.
The rooms are nicely designed, the bathrooms are excellent and I was happy to see a hotel room with an actual shower, instead of a handshower in a bathtub. The receptionist was very helpfull with all enquiries and her english was a lot better than other places in the city. The location is the hotels key sellingpoint however in the heart of the city with a view of the historical church. Great value for money all in all. Well done! Breakfast could have been better. Bread was dry and not a big selction. The coffe (automated) was terrible,- proper filter coffee would be a big improvement. A deacent cup of coffee in the morning is so important (!).
The Spa was very clean and the staff was nice to us, the breakfast was good. We left a camera in the hotels’ spa; we were the last ones to leave that night. The next day the first person in the spa was the hotel cleaning lady, but we were told the camera was not there. I know it was our fault for leaving the camera in there, it was not a very expensive camera, we were just disappointed to loose the picture from the trip to CZ and sad about the fact that people are so willing to trade their self worth for such a small thing. I can not recommend this hotel. A 4 star hotel should have an honest staff. Thanks/Sincerely
Hotel is perfectly well located in city centre of Plzen, and therefore very easy to find (look for the big cathedral and you are there), with excellent parking facilities. Staff is very friendly and puts as much effort as possible in making your life as easy as possible. Countryside on south side of Plzen is well worth the visit with a lot of nice small villages p.e. with nice old castles from the middle ages. Hotel is defenitely overrated as 4-star: 3-star is more suitable, prooven by the 3-star prices, which gives a better match. Plzen in itself is not very interesting for a city trip --> for a city trip you better think of Karlovy Vary in stead, which is not far away from Plzen. Remark for Dutchies: to my surprise for breakfast there is a Douwe Egberts-coffee machine --> time for DE to put some effort in making better coffee machines.
For the price it ticked all the boxes staff were were helpful and competent and spoke good english
Good breakfast buffet, nice dinner menu. Central location walking distance to the town and the shops
The location on the main square and in the absolute centre of old Plzen town. Excellent for sight seeing bars and resturants. This hotel is not up to a western 4 star classification. Arrived after 10:00 p.m. and could not get any food or service from the hotel, not even a sandwich. No tea/coffee making facilities in the room. If you wanted tea or coffee you were sent to their public coffee bar on the ground floor. Staff friendly but not sure they know what is expected of a 4 star hotel service.
Nice location in the city center, comfortable rooms friendly and professional reception staff. The water from the tap in the bathroom took forever to become colder than lukewarm.
Location Noisy due to people passing outside of the hotel
Location on the square. Breakfast was very good.
Fint restaureret hotel med meget central og hyggelig beliggenhed.
Jeg forventede et hotel med handicapegnede faciliteter. Det holdt ikke helt stik. Værelset var stort og badeværelset kunne lige gå. Dog var der badekar. Der er 2 trin ind på hotellet og det kan man vel ikke kalde handicapegnet. Personalet var meget hjælpsomt. Jeg vil mene at der skal gøres opmærksom på at der er 2 trin ind på hotellet, for det ville være umuligt for en el-kørestol at komme ind. Der kunne også opsættes armstøtter ved toilettet, det ville gøre det meget nemmere. Bedre badefaciliterer for handicappede. Jeg synes ikke man kan kalde hotellet for egnet til kørestolsbrugere. Det ligger også i den gamle bydel, som er meget kuperet og med brosten, det var en lidt hård ferie.
internet access, good price vs. quality, quiet, excellent service horrible scrambled eggs for breakfast
It was near to the location where I had to work. It was in the middle of no where and restaurant was not open on a sunday night.
Very good location. Friendly staff with good English and German. Good breakfast. Can be recommended.
vewry friendly staff
even we have been almost the only guests (Xmas time), all personnel were very friendly. It is also very nice that in each room is an extra blanket. Very nice hotel!!!
The best Ibis I have ever stayed at. Staff was incredibly nice, the room was exceptional for the price, breakfast was very good. Eggs were salty, but that is my personal taste, others might like salt.
Good hotel, very nice staff, good restaurant, good and fresh breakfast, best hotel in town. The bed should be softer.
The hotel was simple,new and clean.There was good bus connection to the town centre and bus station where from you get buses to Prague and Prager airport every hour. The hotel was situated in the industrial zone, and it was quite noisy early in the morning. There was not possible to buy the bus tickets for the city bus in the hotel which I found pretty inconvenient.
The room was very big, with separate bed room and separate salon. The satellite tv was broken. The refrigerator did not work properly (outside very hot, inside not cold).
Nice, friendly and helpful. Situated nicely in the centrum, within a short walk to the square. Easy access to local and further attractions. Nothing.
convenient to activities, cleanliness, free internet
New and clean. Service was excellent. N/A
great little hotel - fantastic staff, modern clean rooms, excellent amenities such as free internet and breakfast. Also location was great. Close to town but in a nice quiet area.
very nice! perfect position in the centre of the city
The hotel is in a quiet part of the city.
Very clean rooms.
Friendly & curteous staff. Very Clean. Breafast could be better (choice & quality)
Very good staff; helpful and polite. The room was a bit small
Service , Reception , kindness Nothing
Located a short tram ride out of town, the hotel suited my needs perfectly for Plzen and West Bohemia exploration. Very helpful 24 hour reception staff.
well placed and equipped hotel. Rooms are nice, quiet. Reception was .quick
Hotel staff were flexibile when we were driving rally at Klatovy. Thats why we must arrive early in mornings and we have catch breakfast packets. It was very good service. Thanks!
it was close the the trolley bus stop and the breakfast being included was great. Also, the employees spoke pretty good English which was helpful.
This hotel was clean, and spacious. The bed was a little to hard for my taste. The refrigerator di not work and the staff did nothing to help.
The emergecy lights were on in the room all night making it very kight for sleeping
The hotel itself was great; modern rooms with excellent facilities. The check-in/check-out personnel were friendly and efficient. However, I eat dinner in the downstairs restaurant and it was a distressing experience. I eat dinner in the downstairs restaurant and it was a distressing and headache provoking experience. The food itself was fine, but there was a commercial radio station (with attendant jingles, shouting, wailing advertisements, and raucous music) playing at ultra-high volume levels from a speaker directly over my head.
Very clean. Rooms are Very Very Nice. Can not complain at all.
Very clean and confortable room. The hotel is located near the highway and a 5min drive to the city centre.
LS The hotel was easy to find and is looking inviting from the outside. The girl on the front-desk was polite, spoke good English and worked efficient. The rooms were clean and bright. The beds were comfortable. The service from the staff was quick and polite. The breakfast was excellent and the coffee very good. There was no cleaning of the rooms after the first night. No clean towels or beds being made. We only stayed two nights so maybe they only clean the rooms after two nights ?
the Business Class Double Room was very big. Food was good. no air-conditioning in the room
The rooms had been very beautiful, clean and of very nice and modern design. I have never before stayed at such nice hotel rooms and I´m travelling a lot ! Staff was very friendly and polite, parking was free and all in all we felt very well in the hotel. It has a nice and warm athmosphere. Food in the restaurant was excellent. It´s located very close to the downtown area I sure will go back there soon, maybe already in december.
every thing no,
the staff is really good and polite. Even they didn't speak fluently English but they did all possible to satisfy me.I'll definitely recommend this place - great place and people The food was not so great unfortunately but as i asked i was served the next minute.
Good location in a very quiet area but still near to the centre. The rooms are spacious and very nice and newly decorated - modern style. The breakfeast was quite poor for a 4star hotel.
Our room was silent, nice and clean with a large balcony. The hotel is not too far from the city centre (about 15-20 minutes walk). The breakfast selection is very poor.
The nice garden were we could drink en eat something and the dinner was delicious. The breakfast was very poor. Some old bread and every day the same. I had to ask for some fruit. (Apple and orange). The cleaning of the room was middling.
Værelset var fint, nyrenoveret, rent og med tilpas møblering. Der var stadig enkelte mangler som en færdiggørelse ville rette op på (f. eks. manglede der toiletpapirholder, knager til håndklæder ol. Jeg forventer at når renoveringen er tilendebragt er hotellet meget præsentabelt og fint. Der var en god "ånd" på hotellet.
Støj fra andre gæster 3 nætter ud af 5, dete r for dårligt
Personalet var velvillige og hjalp, hvor de kunne. De kunne kommunikere på engelsk. Værelserne og beliggenhed var fine i forhold til prisen. Dejlig morgenmad.
Beliggenheden - standarden af værelset. Personalets venlighed
good location, nice staff, comfortable bed
No window, air conditional out of order! No tv in standard rooms. should to be find during booking.
Very friendly staff. Comfortable and clean. TV and Internet were unreliable.
Location, price Eventhough I booked a (cheaper) room, I had to choose different (more expensive) one because it wasn't available. !? I think it's becomming common practice to get more from guest because I experienced it not only in this one hotel. Room was too small but I can recommend this hotel for young travelers with no special needs.
Personnel was very kind and very helpful. Ladies tried their best to help us during the stay. Rooms are very big and quite well equipped, although AC in one of the rooms was not working. Definetely it is not a four star hotel (it is kind of comfortable hostel rather). There are few well equipped rooms for let, situated in a small office / shopping centre. There are no staff in the building after 10 pm and till 8 am (I wonder how I would be able to leave the place early morning?) There are no parking space. And the worst thing - the price quoted on Booking.com web page was EUR 50 per night per room. But the real price was higher - 75 E.
Everything perfect. Location, price, hotel, staff. Pilsen is a really nice city but if you do not have much time you can plan wisely and visit everything in a day.
Central location, excellent internet via ethernet (they provided the cable), friendly staff, and an excellent secured parking garage.
We basically shower and sleep there so no need for fancy "stuff!" The staff is friendly and comfortable and the location is great. Breakfast if good and there is always plenty of food. We stayed in one room with a very large bathroom, that was very nice. We stayed in the Slovan last year, I don't remember all of the plants, that was nine. We will stay there again when we come to see our son in Plzen next year!
The friendly staff, The location, The cost, A small thing But the hoten lackes a lounge/bar! somewhere to sit and relax.
Great old hotel- I think it genuinely added to the experience of staying in Plzen. Room was huge, bathrooms a little odd but clean. Breakfast adequate. Would definitely stay again. No curtains on the showers.
Luxury lobby design, nice and quiet location right next to old town. Rooms are quite old, but clean. Budget rooms is good for a short stay. Cool retro elevator. Car parking. Rooms and halls deserve refreshment, but not a complete renovation - otherwise a unique retro atmosphere will be lost
The price and location. Also room was huge. The hotel is Extremely outdated. Please understand this is not a standard US hotel. Old building with some charm to it. We were treated well and the rooms were large. Good value and location. The deco was somewhat spooky sorta like the haunted house at Disney World. Despite this for location and value etc... We would stay there again.
Very good location - just 2 minutes by walk from old town, near tramways and with parking place (additionaly 170HF per day). There was an information that the room has shared bathroom, in fact - on the floor there were about 50 rooms and only 2 toliettes!!! There were 3 showers, but without any curtains, doors, nor lokcs in the main door! Disaster! Good that we stayed just one night and in the room there was a sink...
internet is really not available which is different with what promised on booking.com, and the lady of the hotel pushed me to get internet connection in their restaurant so that you would have dinner over there. Room is just can say clean, but have strange smell. All in all, the room rate is really low.
The staff was pleasant, as was the breakfast. We all slept ok. Very affordable! [1.] The hotel was spooky! Large rooms with giant doors, dark hallways - like something out of The Shining. [2.] We had booked a room without bathroom so the communal bathroom was across the hall. It was equally frightening with open tile/concrete shower stalls. I can definitely say get a room with bathroom! [3.] There was a refrigerator in our room but it did not function. [4.] Wi-Fi did not function from within our room. Maybe the walls are too thick or something. We had to sit in the hallway near the staircase.
service reception desk was excellent
Location is good and the rooms are large. The shower! The worst thing I've ever seen, it looked like a prison shower block. 3 unisex! Showers in a row with no curtain, screen, nothing and right next to the toilet so that the water went under your feet if you were on the loo. disgusting! I would not have expected this from a hostel, let alone a hotel.