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Good location right by the beach. Good breakfast. Sauna and other services included in price (for example, you can get beachtowels each day). Smelly room (the smell came from the couch next to the bed). We were on the basement floor and had no seaview. In front of us was a hedge. We asked if it was possible to get a room with seaview because we were just married, but it wasn't possible. The receptionist promised us that we would get a wedding surprise waiting in the room.. We never saw any surprise ! At the check-out we told this and the receptionist said : "how? You did not get the champagne?" Very strange ! The beds are not comfortable. Had a back ache.
Lovely hotel in a perfect location. View fro 'sea view' rooms, superb.
We thoroughy enjoyed the beautiful surroundings, peace and serenity and proximity to the beach. All staff so helpful and food very good quality.
Fantastic sea view, just 50 m from public sandy beach. Very good hotel facilities - indoor / outdoor pools, bars, sport center, playground for kids, evening animations, very good breakfast buffet Weather was not so good during our stay in early October, it was raining for two days.
The hotel was great! Very good food, and a great location. Low prices for drinks and food at the restaurant. The bed, 2 twin beds put next to eachother to get a double bed, and on weels. I was weaking up in the mornings half a meter away from my girlfriend
We had everything at our feet. Quite noisy in the main restaurant (staff picking up dishes and cuttlery putting them into trays noisily), but good quality of food.
We liked the position and staff were all very pleasant and service in the resturant excellent. Television service very poor very surprised not having digital.Water in spa very cold.
location (very close to the sea), professional staff with always smiling face, prices in the hotel are normal compared to the outside, good food... they do not have animation and children activities for the families
The buffet dinner and breakfast were fantastic. Excellent quality. The heating was very poor and the room was very cold all night, in spite of keeping the noisy airconditioning/heating system on.
Hotel location,comfort none
Very good! I can definetly think of coming again to this hotel! We are three persons (two adults and a child, 10 yrs) staying in the same apartment. There was however no possibility to get three balcony chairs, three glasses to the bathroom etc. This I find unacceptable in a four star-hotel! I have never during our last 10 years of travelling together as a 3 person family had any trouble with that anywhere else in any other hotel in Spain or other European countries. We have made about 15 journeys during that time. I wonder if this could be changed until next time? Thank you!
Sport facilities Various activities for young and old There was allways a place at the swimming pool
The apartment was good, the pool area was good and the location was also good. The hotel staff was bad, they did not speak english and to be truthfull they were lazy and not serviceminded at all...
Room, view from balcony, jacuzi
Jeg syntes at spa afd. var god og gratis, med god betjening Maden i restauranten kunne nogen dage godt være bedre...men det var et billigt tilbud som var med i prisen , så OK
jeg kunne lide roen og venligheden fra personalet på trods af at vi havde en lidt larmende datter med. Der mangler måske et vasketeria i nærheden, det er ikke altid at man har lyst til at bruge et vaskeri.
The Food was amazing it was well presented with a fantastic choice everyday the quality was second to none, staff friendly and attentive, I would go back and spend a full week next time!!!
The hotel were very friendly and helpful,the rooms were comfortable,the food was very good.I liked the pool. I think that the bar prices are over the top,a half a litre of local beer was 6 euros,in bars nearby it was only 3 euros
The home-made sushi during dinner. Noise level. For western-Europe (D, B, NL, CH, AT, FR) it would be rated as 3-4 stars hotel.
Buffet dinner was excellent and hotel service very good. Hotel well presented and clean Beds were a bit hard, room cleaning was ok, but not 5 star
Mallorca Palace felt like a really nice oasis to come back to after a fun day at the beach or site-seeing. Sa Coma beach is very clean and safe for children. Not too busy. I didn't mind at all that the Mallorca Palace hotel isn't sea facing, it's so close anyway. We enjoyed the evening meals - good selection of choices and the service was excellent.
It´s comfortable, it has a nice swimming pool and is surrounded by a natural area that helps you forget you are very close to other hotels.
The location and facilities, particularly the use of Biomar Spa. The hotel bar closing at midnight when bars in other hotels including the other Proturs in same complex remaining open and allowed smoking in the bar areas when your hotel did not. As a result of bar closing early and non smoking policy in bar our party of 6 went out to other bars which stayed open later and permitted smoking. Also no porter available to assist with luggage on arrival/departure.
clean and quiet
Clean & comfortable rooms with quiet and efficient air conditioning. The food was good. The outside could do with redecoration
Everything about it. Hotel was perfect just what we wnted. Staff were the friendliest I have met when staying abroad. Food in one of the resturants was not very good but was not a problem as there were 5 to choose from and the rest were lovely!!!!
Location of the Hotel is great: maximum 100 m to the beach. The same distance to bus stop. Rooms are big enough, nice terrace and sea-view. Sometimes there is smell like in toilet in the room, in the same time in toilet normal smell. It was strange and not really nice. Something wrong with condition-system.
venlig personale. Gode til at hjælpe. Dog lidt forviring omkring et manglende håndklæde de sidste tre dage.
God,stor pool, Pool kunne godt have været delt op på en måde så der bare var et sted uden råb,skrig og skrål. Der kunne godt forbedres på solstole ordningen, da det ikke var til at få plads, selv når vi havde en plads men var gået for at spise i jeres take away, var vores håndklæder, bikini og luftmadras stjålet da vi kom tilbage. Personalet kan absolut blive bedre til at tale og forstå engelsk.
Det var et dejligt hotel med et godt pool-anlæg, værelserne var noget slidte. Der var Engelsk underholdning hver aften, det foregik med råben og skrig, det var ikke til at holde ud. Alt hvad der bliver lavet på hotelet er forebeholdt til Englænder, der er ikke noget underholdning for børn der ikke kan tale Engelsk. Det er en god ide at de fjerner alle håndklæderne på solsengene om aften ved poolen Skru ned for lyden når der er underholdning, få noget spansk underholdning, der er spanien man besøger og ikke England. Ansæt noget Spansk og Skandinavisk personale til underholdning, så det ikke kun er Engelsk.
Fint sted, gode poolområder, meget rent og pænt overalt på området. Underholdningen om aftenen var ret høj og kunne tydeligt høres i lejligheden. Det var et lille minus. Nej