Meget venligt personale. Dejlig morgenmad. Absolut central placering i Prag, dejligt at man lige kunne smutte hjem i løbet af dagen.Dejlig støjfri placering. Vi havde forventet, at værelset var større. Vi manglede stole.
Meget hyggeligt og roligt hotel med en fantastisk beliggenhed. Alt ligger i gå afstand fra hotellet. Hvis muligt skal man bo på 7 eller 8 etage her er de bedste værelser.
Meget imødekommende personale, god atmosfære med restaurering i den gode stil. ingen kommentarer
En oplevelse ud over det sædvanlige. Bedste art nouveau stil. Der er en helt særlig stemning, behagelig og afslappet. Beliggenheden kan ikke være bedre - historiske omgivelser midt i Prag. Cafe og restaurant kan anbefales. Så absolut et besøg værd.
Hele atmosfæren i både hotel - restaurant- bar er usædvanlig sjælden! Man føler sig virkelig godt tilpas. Nej ( måske lige med hensyn til p-forhold ! der er ingen !
Room, breakfast and gym Employees were not courteous. They were not much informed and we're giving wrong information also.
Staff was very friendly and professional. Location can't be beat. Room was spacious. Breakfast in hotel restaurant was very good - many options. Rooms smelled old and musty. They were spacious but appeared worn down.
spacey room, very well located, efficient hotel internet service is costly and not user friendly
The hotel is in the best location, i could walk to most of the attraction and resterants in five minutes. Yes the price of friut plate was very expensive.
Is a very good hotel, luxury, clean and nice location with nice breaktfast
Location excepcional and facility to access importants points of the city Concierge should be better and the parking area in front of the hotel shoud be more organized.
Close to the city centre & shopping
Hotellet ligger midt I den interessante del af byen med kort afstand til sights og shopping Prisniveauet I restauranten er meget højt og udsmykiningen ang. Royal Suites vist på hjemmesiden er ikke dækkende (for vores værelse I det mindste)
Pragtfuldt værelse/suite, beliggenhed, personale, gårdhaven Morgenmaden for ringe til et 5-stjernet hotel.
det var et super skønt værelse vi havde og alt fungerede. og beliggendeheden er super stile men 2 min fra rådhuset der manglede lidt en rigtig bruser på vores ellers fantastiske badeværelse
Glimrende beliggenhed og dejligt hotel men venligt personale og god restaurant/bar
udemærket hotel fin service men burde kunne tage imod visa electron ellers ingen bemærkninger kommer tilbage næste år der bør være forhæng eller brusedør for badet
Personalet var meget hjælpsomme. Fantastisk værelse med masser af plads. Dejlig morgenmadsbuffet og en uovertruffen tagterasse Måske tv i soveværelse og et bedre udbud af tv-kanaler
Utrolig dejlig hotel beliggende så centralt som muligt, med tagterasse og direkte udsigt til Staromestke nam. Hyggelig med Jazz her aften på hotellet.Muligt at sidde uden for selv i minusgrader.
Personalet var venligt og imødekommende. De gjorde alt for, at vi følte os som velkomne gæster, lige fra chefen til de søde stuepiger. Måske i mappen på værelset et menukort for room-service (natmad).
We've spent 12 days in Europe, starting in Prague and ending in Vienna. The Ventana was the best hotel we stayed at, even better than a Relais & Chateau hotel we stayed in. And it was reasonably priced for this quality. Highly recommended.
The hotel is in a perfect location for sightseeing, eating and shopping. banks nearby, good range of restaurants nearby. Staff helpful and friendly. Bar and Library tasteful, comfortable and relaxing. Buffet breakfast outstanding, food constantly replenished, coffee appears like magic, dirty crockery likewise. Rooms spacious and very well appointed. Rooms would benefit from provision of hair dryer and trouser press.
POlite staff. Tasteful decor. Good breakfast.
Location, room/view and comfort
The service was very god, and i was very quiet in the evening. It was in the absolut towncenter. The breakfast was very good.
sillence and later chek out
Good location Large rooms, friendly and helpful staff could have have larger breakfast selection, eg omlettes/sausages/eggs
Superb location right in the center. We were so lucky to be upgraded to a two floor spacious room that was really great. Breakfast with champagne and good variety. Friendly staff.
Comfortable,good location and Luxury hotel!
Absolutely top class location next to the Old Town Square and all the attractions. Really spacious modern style suite with mezzanine floor and a big arched window looking onto the square, room 45. Staff were very courteous and helpful. Will definitely recommend the hotel to family and friends. Buffet style breakfast was very good, but could be improved with a better selection of cooked breakfast
The location is very good. Rate locale as a 9 out of 10. Overall, this property is a 3 star at best, but with a great location. No access to coffee in the morning until after 7:00 am. $15 surcharge for room service which was very limited. Breakfast only.
location, outstanding staff (one exception) - very accomodating individual operating front desk asked repeatedly for a cash deposit for an excursion and discovered (zero) absolutely no funding of any nature could be applied from hotel to company operating tour. I only saw her weekends and we were planned to check out in two days. she spoiled an otherwise outstanding experience
Location was amazing and a very romantic city Street noise could occasionally be heard but this is due to central location, it's ok if you are a heavy sleeper.
Location is amazing! Service was good but not really 5 star.
Location, size of rooms, fabulous bathroom No lounge or sitting area
The location was great and staff very helpful especially in booking restaurants etc. Great view Of old town square Because of the fab location the down side is that you could hear lots of noise from the square, so if you need quiet you would have to forgo the view!
Gym room is missing
The location was excellent. The staff were very pleasant. We could hear some noise from people in the Square during the night but this wouldn't prevent us staying here again.
It is highly advisable to double-check your bill when checking-out.
helpfull and informative staff - central location for sightseeing and restaurants.
Beautiful, spacious room (omg...the bathroom alone is worth the stay). Friendly and helpful hotel staff. Our favorite hotel during our two-week stay in Europe! If the hotel had an elevator it might have been more convenient, but honestly it wouldn't affect our choice to stay here in the future.
Room was very comfortable. Jacuzzi bath was very nice. Excellent location. We paid extra for a junior suite as these were advertised as having 2 or 3 rooms and traditional hand painted ceilings. The room we were given, (although very comfortable) was newly decorated and did not have traditional painted ceilings as we had expected. There were also a few extras in the suite description which were not included in the room. Some of the restaurant staff were also quite rude
The position of the hotel was excellent - just off the Old Town Square and the rooms were spacious and clean Metamorphis Excellent has no lift so would be no good for anyone disabled. However, I believe the Metamorphis across the road has a lift which is also a lovely hotel as I stayed there 4 years ago.
The room had a nice patio, the beds were comfortable, the large bathtub was very much appreciated, and the location was great if you like to be in the heart of old town prague! The breakfast buffet was disappointing and the expresso machine was disgusting, it did not even taste like coffee.
Great location, right next to Old Town Square and within walking distance of most top sights. Four flights of stairs and no elevator was a bit challenging after a long day of walking about the city -- but good exercise. What was more bothersome is that we couldn't use international calling cards from the hotel and had to go to outside pay phones to call home/office.
the junior suite was really nice there is no lift, but it wasn´t a big problem for young people
we went sightseeing & shopping hotel ideal for old town square only 1 minute walk away. Nothing was too much trouble for the staff.
Liked it all. Very proffessionel hotel. A big thanx to all the staff.
Rigtig god central beliggenhed. "Value for money". Venligt personale i receptionen. Aircondition virkede fint i den meget varme periode. Dejligt hotel til storbyferie. Vores værelse var godt, men uinteressant, vores venner værelse var noget bedre med bedre udsigt, mere plads og pænere udstyr til samme pris. Jeg var tilfreds med det meste, men morgenrestaurantpersonalet kunne godt have været mere interesserede og opmærksomme. Vores værelse var godt, men uinteressant sammenlignet med vores venners.
Hjælpsomhed. Meget centralt. Okay morgenbuffet, dog kunne der godt være noget mere fiberholdigt og ost der smagte af noget Værelset lå med megen gadestøj, svært at sove. Sengene var meget hårde
Meget imødekommende og hjælpsomt personale. Lækker morgenmad. Fantastisk beliggenhed. Ikke noget at beklage sig over.
Beliggenheden er suveræn, og morgenmaden var god med flere forskellige ting. Jeg havde et godt enkeltværelse ud mod det lille torv, men der var lidt støj fra Hard Rock-cafeen om aftenen.
Perfekt beliggenhed i den gamle bydel. Meget venligt personale og god service. Morgenmadslokalet lidt dystert, da det ligger i kælderen.
Location very close to Old Square and Astronomic Clock, staff support and attention and very comfort beds Room luminosity and maintenance made during wrong time.
Very nice hotel,excellent location,very big and clean rooms.
Hotellets beliggenhed, atmosfæren på hotellet. Priserne på hotellet (drikke m.m) var billige. Gode senge. Nej...
Personalet var ualmindeligt serviceorienteret og venlige. Der var rent. og nydeligt alle vegne. Morgenbordet var rigt varieret Vi boede på værelse 402, vi synes det var lige småt nok, vi savnede et par stole. En anden gang vil vi bestille værelse 401.
Udmærket morgenbuffet, venligt personale
Excellent location and no noise. Good beds. Good breakfast (excellent coffee!) and swift elevators. Polite, efficient and attentive staff. Reasonably fast internet connection. The room was pretty small with little space for luggage. Missed a table or shelf in the bathroom. When you sit up in bed with your back against the wall, the bed slides on the wooden floor. We solved this by putting rubber bands under the beds' legs, but it could be solved once and for all with rubber pads and some glue. The temperature control was out of order - we set it to 15° C and had 22°.