Fordele: Excelent, the quality and services are amazing
Fordele: The hotel landscape and location was great. Staff were very helpful and tried to do their best.
Ulemper: Not St Regis standard when compared to other St Regis hotels. Towels were not up to the standard as they were completely worn out. Room quality was not what you would expect from such hotel or the ...
Fordele: Service off the charts awesome!! Great management team too.
Ulemper: More time!
Fordele: Scuba diving, Renee at Catina restaurant was an amazing waiter, all of our butlers were really great, the gym was good size
Fordele: Absolutely everything
Ulemper: Weather a bit too hot.
Fordele: Everything was excellent....from the Butler service to the the beach attendants. The property sits on the most perfect spot in Punta Mita, the outdoor showers and rooms were exceptional, the food at ...
Ulemper: Nothing...everything surpassed or expectations.
Fordele: Amazing service! Great food. Wonderful pools and fantastic SPA.
Fordele: Great and attentive stuff. Very good selection of quakity restaurants. Great location. Very nice grounds. Proximity to Punta de Mita town center.
Ulemper: The beach is great, but there is a lot of corral and rocks in the water. So if you'd like to swim in the ocean bring a pair of reef shoes for swimming.
Fordele: Four Seasons Punta Mita is heaven on earth. Our amazing suite had an infinity edge plunge pool overlooking the cliffs and ocean, large outdoor shower, and plenty of outdoor lounge furniture. Staff ...
Ulemper: Nothing the Four Seasons needs to improve on. Only possible con would be that the location of the resort is such that the beaches are not great for walking or running on the beach. No long expanse ...
Fordele: Great customer service! Agave water with tequila was given to us during check-in. Pool side and by the beach the staff deliver cool towels, smoothies, fruit, frappuccinos, popsicles, and coconut water...
Ulemper: Toilet seat was broken in our room.
Fordele: The service was incredible, the staff was excellent. The food very good!
Ulemper: The hotel needs a renovation, all the furniture in the hotel is old and the rooms are kind of sad and dull
Fordele: Beautiful. Everyone is very kind.
Ulemper: Wish they had an all inclusive option. I don't like to worry about prices and tips while I'm on vacation.
Fordele: Wonderful Service!
Fordele: Staff was incredible! Best staff experience I have ever encountered, super friendly and helpful. Almost felt like they were my friends.
Fordele: Wonderful! From the staff to the location we were very impressed! Rooms were lovely and the bed was one of the best I have slept on in a hotel! We are already thinking of when we can return!
Fordele: All the inclusive perks, cleanliness, things to do, and helpful/friendly staff. We enjoyed eating at the evening dinner restaurants. They were very good
Ulemper: The breakfast/lunch buffet food was just okay.
Fordele: I really love Punta Mita and have traveled there a handful of times in the last few years, when I read about this 'new' (I think it's a year to two years old) we decided to go celebrate ...
Ulemper: When we got to our room the floor was downright wet, they said it was condensation and that it was normal. Well, when I slipped and almost fell I decided to call again and tell them it wasn't ok, ...
Fordele: Plenty of options at the resort and nearby.
Ulemper: Musty, mildew smell in rooms
Fordele: The property was immaculate. The rooms were clean. Huge beach. No other big resorts close by so semi private beach. The food was good. You'll find something you like. The staff was very helpful ...
Ulemper: Our room was beach front and it felt moist. Not so bad that it ruined trip though. Because of moisture, i felt stuck to sheets. lol
Fordele: It was a fantastic location and very clean hotel with plenty of helpful staff!!
Ulemper: It would have been wonderful to have more dining options, room service options and food service out by the beach. Willing to pay extra - that said - the all inclusive price was exceptional even ...
Fordele: Excellent restaurants. Great scuba school. Top of the line service staff.
Ulemper: Must make restaurant dinner reservations immediately or may not grt to eat at all the excellent restaurants. Spa good but overpriced
Fordele: Place and cleaneness, and vocational staff I hope they have more choice for vegetarian food
Ulemper: Vocational staff except staff at reception desk
Fordele: We are 100% happy with our stay
Fordele: My housekeeper Teresa did a great job! Staff is very helpful and kind. Customer service is pretty good. My oceanview room with king bed was awesome. Pool is big and good for socializing because of ...
Ulemper: I've been to different beaches in many different countries. I can't say I like the beach and sea very much in playa mita if I compare with others.
Fordele: The Iberostar view of the ocean so beautiful, we had the most huge waves, like 10 to 15 feet which was so picturesque!!
The staff was extremely courteous and helpful.
All of your food and alcohol is all inclusive. Food was pretty good, I enjoyed the paella, it was yummy!
So many free activities, like the Yoga by the pool, water aerobics, salsa dance lessons, darts and ping pong. Kayaking was free too.
Enjoyed the Las Vegas type of show, which was free too.
Lush gardens and such a beautiful hotel. I really enjoyed my stay
here and would go back to Iberostar Playa Mita
Fordele: The staff was incredible. The property was absolutely gorgeous. This was the best trip we have ever been on period!!! A+++++++
Fordele: Great hotel! Trendy vibe & excellent staff, great place to come with a group of friends for a relaxing stay in Mexico. The food was delicious!
Ulemper: We were there on our honeymoon, and wouldn't describe the vibe as 'romantic'. The windows in the bathroom overlook a walking path and we felt like other guests could see into our ...
Fordele: The decor , the details , the food , the fabulous breakfast buffet , the beach ....
Ulemper: the somewhat too loud music at the pool ...
Fordele: Great decor! Love the vibrant colors & patterns + very modern chic design. Food was delicious! Beautiful beaches, great pools. Great service & friendly staff.
Ulemper: The wooden slats in the bathroom windows felt like other guests passing by could see in, but putting the shades down made the room incredibly dark even with the lights turned on. I agree with previous review, lighting in rooms is not good. Great for setting the mood! But terrible for all else- makeup, reading, putting in contacts etc. We were on the Jungle side, squaking birds woke us up in the middle of the night.
Ulemper: Hidden taxes in price per night adding up to an additional 30% of rate.
Fordele: Perfect boutique hotel, they have only a few cabins around a big lake with 2 fancy restaurants and a more relaxed one by the beach it's cozy but modern and they even have surfing lessons!
Fordele: the pool the beach, the ambiance
Fordele: The property is gorgeous. Beautiful plants, lightening, paths, and pools. Lots of bars and food on site. This does cost more than food outside the hotel. The meals are delicious. The bed is cozy...
Ulemper: The room is beautiful but very dark. The lighting is poor in the room. It creates a mood but does not allow for putting on make-up or reading. The property is remote and keeps the guests IN.
Fordele: loved the decoration.
Ulemper: 40 usd to rent a a paddleboard for an hour is a rip-off, but everything else smooth
Fordele: W Hotel Punta de Mita is amazing ! The location, rooms, staff, breakfast, beach, food, decoration...everything is incredible.
Fordele: The staff and the service is amazing. The hotel is beautiful and you can enjoy yourself in there!
Ulemper: The sheets were to old and the mattress was to hard
Fordele: I had my Surf Trunks, a Paddle shirt and footwear stolen off front porch at night while I was asleep...staff didn't seem to care.
Fordele: I liked the restaurant onsite, the pool area was clean and pretty, with nice views of the ocean. Walking distance to lots of restaurants and shops. Quiet beach town.
Ulemper: The stuffy room we were given smelled like a dirty toilet. There were no bedroom windows, save for the tiny little window in the bathroom. The mattress was super hard and the fan was dirty. The free ...
Fordele: Setting is wonderful!
Fordele: Lovely little hotel with super-friendly staff, pleasant rooms, and beautiful gardens.
Ulemper: Since we are birders, we were not thrilled with the 8 caged parakeets located outside our room.
Fordele: Great place to stay at Punta Mita. The pool is very big and nice. The room is clean and big. The stuff was friendly.
Ulemper: Wifi could only be used in front of the reception
Fordele: Simple. Beautiful location. The best restaurant on the same property. I would return. It would be nice to have a small fridge in the room.
Ulemper: Housekeeping could be a bit more detailed. Other local guests were very noisy at times. But all quieted down by 11:00.
Fordele: Very close to the beach
Ulemper: one price was give to me on booking.com and when I got to the hotelit was different yet my price was supposed to be guaranteed
Fordele: Loved location, quaint relaxed environment! Staff were helpful!
Ulemper: Our bed was extremely hard, we had trouble sleeping! We didn't complain because I doubt that the mattress would have been changed. We did not have hot water to shower our last 3 days!
Fordele: Ideal short stay hotel I.e. 2-5 days unless you are seriously into surfing. Very well maintained. Easy, flat walk to nearby restaurants. Surprise spot is the Tourquois Cafe located immediately in ...
Ulemper: Felt, for the most part, that the front desk reception staff could be more accommodating and friendly. All other staff were great.
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