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The staff was very accommodating for English-speaking guests and always helpful. The room was absolutely palatial. I had a balcony overlooking the atrium and it was all absolutely beautiful. I will always return to this hotel. Not applicable.
friendly staff, accomodating, clean, accessible
Room are updated .. big beds All the doors had a lot of holes in it and the painting craked..we was next to icemaschine,was to loud.stuff was not friendly! We looked for a hotel in quebec city..this was outside and not clear on your webside!
I didn't loke nohing there The front desk service, when I askse fot it service becaus one of the bed was brtoken they din't fix it at all, those they have promissed to handle it. Thus the last night I slpet on the broken bed. Also the door in the bathroom was scrached and looked not nice at all.
The size of the room was perfect and the staff was just as good There is a train track 40 feet away from the rear of the building and it runs really early!!
Love the fact that the hotel was about a five minute drive to Quebec City.The layout of the room was adequate. The balcony overlooking the atrium was a bonus. The pool shutdown prompty at 9 pm as stated. Overall, a great place to stay if you don't have to be right inside the city. no
The location was good for me and family That the breadfast was not included
Staff. wrong room on arrival. Poorly designed new room.
Very clean. Very modern looking. Large rooms. Easy access to the highway. Friendly staff. Would recommend this place to anyone willing to be outside the city itself. Internet, while free and usable, was a bit slow
Easy to find, just off the highway. Rooms clean and comfortable, staff friendly Breakfast not to our taste. Very much the “healthy option”. But some people still like start the day with bacon and eggs especially when on holiday
It was very close to the city and the rooms were neat and clean.
They stay at the Auberge was ok nothing fancy, the staff was very nice and bilingual which was a bonus. When booking L'Auberge it said that this was a 3 star hotel however when we arrived we were put in the motel beside the hotel and we were offered the hotel at a more expensive price then we originally booked.
The room was cozy Could include a small breakfast
value: location, price, room
staff service is okey, approachable and quick service. I will definitely stay in the hotel the next time we visit Quebec. Good place to stay and will recommend to friends.
Proximity to Old Quebec. The construction on Rte 440.
The staff were very friendly and helpful. We liked it all.
I love the clean lady there! Evryone is very kind! Nothing.
Receptionist helpful. Metal staircase outside room meant everyone's footsteps is heard.
There was hair on one of the towels in the bathroom it made me feel sick , the ac was loud..
very close to all the sites we wanted to visit would of been nice if they had bagals. other than that it was great.
I was extremely imprssed by the servive received from all th staff during our 3 day stay. No - everything was just fine.
location and rates
The location is excellent for visiting the greater Quebec area, especially the old city and the fireworks at Montmorency.
I liked the cleanliness and quietness. Hotel is located very close to Highway. Rooms look more elegant and nice than the outside look of the hotel.
Comfotable beds, nice staff, good breakfast and nice view of the St Lawrence. The room was smoke free but both upstairs and downstairs hallways were not. Maybe it's the nature of hotelling in Québec, but I've stayed at other places in QC and they were not as smokey.
room is very clean and it's 'sound prove', so you won't hear anything from your next room. Staff is very friendly. Internet is good. Air condition is good. Did not use TV. This hotel is better than we think after we see the rating online. hair dryer is not working, luckily we brought ours.
Nothing The owner was rude and over charge us. The place feels unwelcome for people who does not speak french. The beds where cheap and very hard. All around not good
I liked the price. Good bang for my buck. It met my expectations. I'm satisfied with my experience at this motel
Clean. Good price. Minutes away from Old Quebec. Just what I was looking for.
The room was very clean, and the hotel was located a very short drive away from downtown Quebec City. I liked everything about the hotel. But one thing for guests to be aware of is that the staff speaks exclusively French. They were very friendly, but I did have some trouble communicating because I do not speak French. (French is the language of Quebec.)
Clean, manager helpful, tried hard to help despite language barrier. Close proximity to attractions and only minutes drive to Old Quebec.