Breakfast could have been better
location We did not like the fact that the pool towels were dirty on 3 seperate occasions & a pillow slip was also dirty with what appeared to be dry blood on it and took 3 phone calls to change this.The male staff were very lax but both girls on reception, particulary Elizabeth were very helpful. The pool staff were too busy or not interested in empty bottles of water and coke cans being used as diving devices by the children who were not being supervised by their arrogant parents, which lead us to reducing the frequency of use of what was a good pool in a very good location. Airconditionng in the rooms needs to be looked at as when we set it up at 10 celsius for 5 days straight non stop and both my wife and I slept with no covers
Good place, in the middle of town. Good breakfast with a chef to make omelette of your choise etc. Thanks! The bed was hard, like laying in the floor. Unfortunately that's my experience of all beds in Greece - those are hard or really hard.
Good value and location, reasonably close to old town Rhodes ( 15 min walk) and restaurants, but in quiet area of new town. Breakfast buffet was best we had in Europe. Plaza travel desk was very helpful. Ceiling in shower had mold on it. Parking a problem if you have a car.
Friendly staff, very clean and very good breakfast.
i recomend it to anyone, the staff was very friendly and helpful.this hotel is fine
Staff can be a bit abrupt but on the whole are helpful
The staff were very friendly. The location was excellent. The shower/bath tub did not drain properly.
The location and the food The rooms with garden view look directly in the windows of other hotel, while the rooms from the other side are directly over a street, so it can be very noisy
great location, delicious foods,clean and good price...
location building site at the back.
Well located for Rhodes Town, Old Town and Beaches. Nice pool at the rear also.
Air conditioning; free LAN in room (or WiFi in Lobby); comfy beds; block out curtains; quiet location; elevator; TV; very spacious - a small self-contained apartment (kitchen, not laundry); phone in room; really cheap promotional rate - was excellent value for money; located in central part of Old Town Missing fixtures and fittings (like the builders forgot to finish putting air con grate over hole in wall!) etc; staff were a little bit reluctant to tend to reception
the hotel is situated very well, the atmosphere and the apartments are of high standard, the apartment was quiet though located in the heart of the town no
Close from the old city, mini market, restaurants, car location, beaches. Fair price and clean.
Rooms were large, clean and comfortable. Breakfast offered great choice of foods - fruit, vegetables, eggs, fresh Greek pastries. Staff were friendly, recognized me by sight after a couple of days, and went out of their way to assist me in obtaining a travel adapter (electric). Some of the facilities that are provided free in other hotels - though perhaps not in Rodos - entailed additional charge, such as room safe and internet access. TV was very small (17"?), reception was poor and the channel selection very limited.
Loved it all. Only problem was the ac was weak.
I greatly appreciated the room size and the fact that it was very clean. I also appreciated very much the fact that the ladies at the reception were always ready to help the client in the best way they could. The breakfast was also great. I did not appreciate that people were reserving the lounge chairs at the pool for hours without sitting there, I believe that hotel staff should enforce the rule of not reserving with a towel the poool lounge chairs...
The pool area and the restaurant - pool are was open late for early birds:) I requested for no-smoking room and you could clearly smell the tobacco in the room
Friendly and fast service. Easy comunication with staff. For Rhodos town, one of the best choices / locations - value for money. Definitely would stay again in the future. Hotel renovated but had old fan coil system instead of a/c in rooms, got quite hot in the mornings in room facing sunrise but staff immediately moved us to another room upon our request which didn't face the sun in the mornings >> problem solved.
I liked the calm atmosphere, the pool and the garden (very weel curated). The breakfest is also good. The swimming pool open times too short in the evening.
Fantastic pools and amenities.I Would clasify this hotel as an all inclusive. be prepared to take transport to old town which is easy by city bus. (wach out for the taxis they will rip you off) do you know why there are no Pirates in Greece. They all drive Taxi. Paying 14 Euro for the wifi I think is outragous this should be free. At an all inclusive type hotel such as this.
The pool and facilities. We could not sleep because the beds were so hard and uncomfortable. My body was actually sore in the morning from the hard bed. The lounge chairs at the pool would have been a better place to sleep as far as comfort was concerned. Not enough umbrellas around the pool.
The facilities are wonderful. They have a beautiful pool with several poolside cafes to choose from. The rooms were very basic and the beds were so hard and uncomfortable. It was very difficult to sleep in their beds and our whole group felt the same way.
Hotel lay out (pool area particularly) good choice of restaurants, refreshments. Proximity to Rhodes town. Very friendly and courteous staff, hotel obviously very well maintained.Air conditioned rooms a bonus
Centrally located, nice clean rooms, Stergios the bartender
extremely good value
We have particulaarly enjoyed staying at family-run, boutique hotels. The Atlantis City Hotel was not exception. Staff were efficient and very helpful. The contemporary decor had clean lines and was particularly inviting. Breakfast was served in an airy, clean room. The hotel location was a perfect walking distance from all beaches as well as the old town and there were a number of inviting restaurants nearby.
very clean and modern hotel! everything was perfect and the staff were very helpful! lies near both the city,beach and restaurants! nothing actually!
Everything was ok, rooms are bit small and balcony is only for drying towels two people cant fit there. Staff is excellent and breakfast too. there is no terminal for credit cards so be careful lady on front desk took photocopy of my credit card and ask me for signature and ccv number on the copy. It is same like gave her keys from bank safe.
Facilities, Location, Rooms
It is quite new and in one of the few free parking streets of the city, close to the ancient city. Very noisy street at night. No locker for luggage.
The position of the hotel is excellent the breakfast is superb. It is an overall great hotel deal including the low price we paid and very clean indeed. Also the staff was pretty helpful. It is a new hotel and small problems occur.But nothing too important.
The friendliness of the staff and their willingness to assist in everything. A fully trained staff ready to assist at any time with their profound professionalism. No need to mention the absolute cleanliness of the room and of the premises too. A place with a warm atmosphere that one can relax from the first moment they arrive in. Last but not least, although the hotel is situated in the town center of Rhodes during the night it is absolutely quite and away from any kind of noise.
The downstairs public space is modern and bright, the pool is large, the staff are helpful. Suites useful if you have small children or a group of students as they consist of a double bedroom, kitchen area (no kettle), and a sitting roon with 2 sofas that convert into beds (a bit like caravan beds). We were expecting a 5* hotel, this is not. I would say it was a 3* in the public spaces and a 2* in the rooms. We thought we were getting a Deluxe 2 bed apartment, it was not Deluxe. The beds are hard, the cheap metal furniture is uncomfortable and the repainted baths look grubby. They had turned off the aircon so we found it hot at night and were unable to sleep with the windows open as the traffic noise from the street was really loud. Had we not been expecting 5* we would not have been so disappointed with the hotel. The paper notices and menus stuck on the walls of the lift should have given us a clue as we went up to our room and the grubby hall carpet should have been another give away that we were not ascending into the lap of luxury
The friendly and helpful staff who provided very good customer service. Hotel rated as 5 star, but really is not. An appropriate description would be serviced apartments. Also bed was not a double but twin beds.
I like the location as well as the clean atmosphere. The breakfast & the service was good. The environmental friendly & the conservation of energy are very good. No compliant but for the toilet is very small
close to cafes and restaurants and walking distance to town and beach charging extra money for every extra service such as pool towels and use of safety deposit box seemed very petty and unnecessary
The staff were helpful and very friendly. The hotel is situated in a quiet street but still close to the sea.
This was a well appointed, clean and comfortable hotel. The staff were friendly and helpful.
stayed here before and very helpful staff and good location
Great location, very luxurious room (especially the jacuzzi bath!), delicious breakfast served on your own terrace or room each morning. Very attentive staff The only really bad points were - breakfast breads were stale and given it was our honeymoon we weren't given any special/extra treatment
castle atmosphere, decor, relaxing garden , upgraded our room , wonderful staff, great breakfasts
It is very close to the sights of Rhodes town and the staff were very helpful. We really enjoyed ourselves. In the Anatoli Suite some of the fittings were in need of attention. Also, would have liked to be able to control the air conditioning better from the room. The staff were always happy to change the room temperature through the main computer system though.
Wonderful family and staff --could not have asked for more. I felt like a guest in their home. Bath tub had leak the entire time I was there!
The Avalon is the perfect location for visiting Rhodes old town, with shops, restaurants and museums just a few minutes away. The courtyard is a haven for escaping the heat and crowds in the middle of the day. a bonus is the free internet access which was invaluable for checking our onward flights and ferry times. The air conditioning is centrally controlled. It is not clear from the website that the Eros and Mythos suites share a patio. If you need complete darkness in order to sleep don't book the Mythos suite, as the beautiful stained glass effect windows have no blinds or curtains and allow the night safety lights to shine through, making you think it's daylight when it is still the middle of the night.
Excellent location, beautiful suite, very luxurious. Suites desribed as having private patios but ours (Mythos) shared with Eros. On this occasion not a problem as we didn't see the other guests but we were expecting private outdoor space.
Just fantastic hotel. Staffs are very kind and friendly, room is clean and exotic and nice location. The most recommendable hotel I have ever met.
The tranquility, the simplicity,everything was perfect