central location, comfort, best value for money no parking place reserved in front of hotel for loading/unloading cars.
Everything was great. No
There is no hotel parking, but the hotel owns a Park near by, and they could make a better park price to gests
I booked this hotel and when I arrived it was closed. The chain did offer me alternate accomodation but it was far from the 4star rating promised. In general I was not happy with service, quality, or their efforts to find me alternate accomodation. Of the 6 days booked I ended up cancelling the visit after 2 days.
Please see my previous comment. The hotel accessed my bank account without my personal authorisation. They said that it it does not "matter" /to them at least/ as the payment was blocked.
Central location; room had balcony with sea view
Great location, wooden floor and nice staff The indoors cafe was no more than an ordinary room with chairs.
Location and food very good, staff very polite. Rooms are a little bit small and SPA could have more facilities
Quiet, relaxing and staff were excellent The bed was not very comfortable
The view from the corner room was wonderful and the room was very nice. The staff was very friendly, although after letting the front desk know our mini-bar did not seem to be functioning the desk staff proceeded to lecture my husband that he could not use the mini bar for his personal food items. This lecture was most unwelcome as that was not our intent and we could not understand why they would jump to such a conclusion. The mini-bar started working, but due to the rude implication of our inquiry, we elected to purchase wine and beer else where rather than the hotel mini-bar. If there is a concern about the use of the bar, the staff should follow-up when cleaning and not insult the guests who are paying high dollar for their stay. The noise from the street was very loud. Prehaps a warning to guests that the hotel room will not be quiet would have been helpful when selecting a room.
night disco under windows
confort; situation ; Too many discos in the vicinity, In september it was OK but I imagine that iin full season it would be difficult to sleep before 1.OO am
Everything was perfect - very cosy and comfortable room with a superb view, private beach, good restaurant etc. Next time we would like to stay longer
Location of hotel and view from balcony, sitting area in room, free internet facilities, room safe. The senior breakfast concierge was very unfriendly and managed to disappear whenever guests needed something. In contrast the younger staff were very efficient, helpful and friendly. There was a very limited choice of evening meals in the hotel restaurant We only discovered that there were no sheets on our bed on retiring at 11pm.
Internet conexion free. In the center of the village.
Central, clean and friendly staff
It was a great hotel and everyone was very helpfull
I went on business trip so I really liked central location,parking is available on site,breakfast is good. No,I liked everything.
We loved the hotel. We were only there 1 night but it had a great restaurant, great staff, but most of al: an amazing location. We walked out of the hotel lobby at 2 am and the night life surrounding the hotel was still very electric. The location of the hotel is perfect. Bars, restaurants, shopping, the port, old streets and sidewalks are all less than 3 blocks away from the hotel.
Cleanliness and presentation noisy air conditioning which did not cool
Every thing could not find any faults, one of the best hotels I have ever stayed in aboard if not THE best!!
They went out of their way to help us with all of our needs. We were visiting in a foreign country and did not know the language. However, this was not a problem. Very nice people, and the facilities were excellent. It was one of the quietest hotels we have stayed in. It was difficult to find even following the directions.
Very good location for city tour and shopping. Grand overlooking sea view at higher floor. No particular attractive points than convenient location.
Parking, position, view.
location,friendly staff initial problem with the toilet-we were given another room
Staff was extremely courteous, breakfast buffet fantastic.
our room was on the backside of the hotel (not seaside) and very noisy.
Good hotel, one of the best in Opatija, comfortable, clean, good service
hard to locate, old rooms, phone and air conditioning not working, food not good. $$$$ for what you get. everything
The hotel in well located on the seafront. It has an excellent spa and swimming pool with sunbathing facilities that can be reserved for the day.The buffet breakfast is very good with a wide selection to choose from. It has its own car park, ( extra charge) which is essential as it is very very difficult to find parking on the streets. Difficult to find the Hotel and the there are four Grand hotels in Opatija.
The room was very spacious and was realy clean. Hotel building is not as nice as interior. Stuff was very friendly. There was no shampoo in the bathroom.
Friendly staff, good facilities and food and good location
Flot gammelt hotel, godt vedligeholdt. Flot udsigt. Flotte balkoner ud mod gaden mod syd. God underholdning på meget stor og fin terrasse. Dejlig seng, stort værelse. Selv om der er noget, der kan være lidt bedre, så befandt vi os rigtig godt. Aircondition i værelserne. Køleskab, så man kan opbevare væske , som er vigtigt, især når der er så varmt. Problematisk med parkering i byen, gerne mere information ved ankomst. Balkoner helt i toppen, hvor vi boede kan godt renoveres, men det var rimeligt alligevel.
fantastisk beligenhed. Hotelet har kun 3 stjerner og ikke 4 som beskrevet. Helt umulige parkerings forhold, vi måtte parkere bilen over 1 km fra hotelet, og Hotelt ville ikke hjælp. Et klima anlæg eller som minimum en ventilator på værelset ville hjælpe, der var meget varmt.
Excellent room , good location in town. No convenient place to unload luggage. Also, their garage was overbooked, so we had to park at a sister hotel about two blocks away. A minor inconvenience.
I liked the design and the furniture. The staff was helpful and professional. The position is excellent. Breakfast was excellent too, in a beautiful hall. The telephone in the room didn't work. We also found one cockroach in the room. The wifi connection is not free of charge and works very poorly on the upper floors.
Close to the center of the city and the beach Very difficult to park a big car in the city since there are lots of one way and narrow streets.
Tip top renovation, bed, appliances, bathroom with tub. Room with great view.
we had a nice room no parking not even for unloading bags
a very nice, old-style hotel, cosy, nicely furnished... a helpfull lady receptionist no parking place available at the time of our stay; traffic noise comming from the main street
Very friendly staff. Great location. Nice rooms & bathrooms. Pretty good breakfast, too. We were upgraded to a bigger room for free since we were traveling with our 2 yr old son. I would stay again! The rooms were pretty hot, and we were there in October. Air just didn't work right.
Very nice hotel, very elegant, comfortable, pleasant. -
Excellent recent refurbishment, excellent staff, great location. Decor is charming, luxurious and tasteful. Superb sea view from room. Great breakfast. Staff was very professional, helpful, plentiful and friendly. Value for the money was the best we had in Croatia. We enjoyed everything about our stay.
The towels for handwash were missing...
Style Lack of internet at reception
Good location, nice hotel & staff
The hotel is very nice, located very conveniently, interior decoration is very pleasant, and the staff is mostly young but highly professional without being too formal.
There is no parking but the hotel staff are so helpfull that they always find a way of accommodating your request when possible.
Heat not working properly. Parking is paid and available only 500 meters away. I was given a handicap room which is uncomfortable for a normal person, they claim no other room was available, yet the hotel wasn't full.
Everything No pool; small refrigerator
Nice decorated hotel with nice view over the sea. Good breakfast. Parking is quite difficult there (city center).
Please write at least 15 words
Attractive hotel, near the water, friendly staff. For a four star hotel, lack of choice for breakfast and no facitilies like sauna or excercise room. Have seen more at a three star.
we had a very good time, the room are pretty and breakfast was very good.very nice staff as well. only problem is with parking there but we managed to find a plce on the street with meters.
it was plainly the best looking hotel in Opatija the wireless internet not available for free in the rooms
Th lcation was great
breakfast was good some of the reception staff were very good
I survived the stay and did not die in my sleep When we walked into the hotel it was like entering the twilight zone. It felt like being in a retirement house. When we got to the room, the bathroom had mold on the shower curtains and the walls - I did not shower in the hotel, I was so creeped out about the hotel I did not sleep very well that night. Luckily I was only staying for the one night. I won't be going back there, and I won't recommend the hotel to anyone. It was rated as a 3 star but it should've been a 1 star. The hotel needs updating and the staff need to become a lot friendlier.
Location, room with view and balcony. Closeness to sea and town. Why was not breakfast allowed to be eaten outside? Why was the pool closed on Sundays (if it needs to be clean, why not during night time or a week day)?
it is peacefull everithig is ok
Nice, old, but clean and charming hotel. Some things need renovation, but you can see that hotel staff works their job very well.
First of all, staff are really pleasant in communication and considerate. Many workers speak several languages. Breakfast is excellent. Nice restaurant and cafe service and facilities. Facilities need to be improved obviously. Rooms for smokers and non-smokers should be allocated in different parts of building, as if my neighbour above or below my room is smoking all the smoke is coming to my room as well through the windows.
Paid for Sea View which was magnificent + evening meal was excellent value. 1960's furnishings and decor in bedrooms
Old building but beautiful and has a authentic spirit with high ceilings, wooden white sun shield. It would be nice if the hotel could be renovated to its originals. The room was large enough to accomodate 3 with a balcony having a nice view of sea and Rijeka coast. Not a luxury but still might think to stay the next time at its reasonable price. The open buffet breakfast was satisfactory. Old and needs to be refurnished.
Hotel is directly on the beach, and in the center of the city. Good breakfast. limited parking space in front of the hotel. No air condition in the room.
Hotel was vwrz clean, staff was kind and helpfull, but there was no mini bar, and food on room service
view of the sea attitude of the staff
location hotel is old and needs a revamp, quite noisy on road facing side, pool was dirty
The hotel have a private beach, and located in the downtown of Opatija, the main attractions are easy to reach by a few minutes walk, that is great! The site is very calm and peaceful, and the seaw view rooms offer a great view over the Adriatic. It seems to be, like the time have stopped here years ago...the various of the breakfast is poor, and the facilities are in poor condition as well.
Just the location The hotel staff was not friendly when checking in. They had no record of our reservation as was weekend and the internet was only in the office. In fairness, they gave the room anyway and sorted out the confirmations the next day. The room was extremely hot, toilet not cleaned properly before we came. Checking out was easy, staff friendlier. But hotel old communist style architecture and service, it seems. Would not think it worth Euro 75-odd paid for the room.
It's just near the sea.
location I would never go back to this hotel or to Opatija. On arrival they had lost our reservation and tried to give us different rooms from what we booked.The staff is rude and unprofessional, the hotel is old, the rooms are not on the best conditions with humidity in the walls and other problems. Absence of air conditioner. The breakfast they served was bad. The swiming pool is in a bad state.
Rooms are not air conditioned
Staff, room, view, and to be right by the sea!! the bereakfast was alway the same , but it is not a big deal for us! In overall we were very happy!!