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Cleanliness and presentation noisy air conditioning which did not cool
Location of hotel and view from balcony, sitting area in room, free internet facilities, room safe. The senior breakfast concierge was very unfriendly and managed to disappear whenever guests needed something. In contrast the younger staff were very efficient, helpful and friendly. There was a very limited choice of evening meals in the hotel restaurant We only discovered that there were no sheets on our bed on retiring at 11pm.
Internet conexion free. In the center of the village.
It was a great hotel and everyone was very helpfull
I went on business trip so I really liked central location,parking is available on site,breakfast is good. No,I liked everything.
Every thing could not find any faults, one of the best hotels I have ever stayed in aboard if not THE best!!
Central, clean and friendly staff
Very good location for city tour and shopping. Grand overlooking sea view at higher floor. No particular attractive points than convenient location.
They went out of their way to help us with all of our needs. We were visiting in a foreign country and did not know the language. However, this was not a problem. Very nice people, and the facilities were excellent. It was one of the quietest hotels we have stayed in. It was difficult to find even following the directions.
We loved the hotel. We were only there 1 night but it had a great restaurant, great staff, but most of al: an amazing location. We walked out of the hotel lobby at 2 am and the night life surrounding the hotel was still very electric. The location of the hotel is perfect. Bars, restaurants, shopping, the port, old streets and sidewalks are all less than 3 blocks away from the hotel.
Very friendly staff. Great location. Nice rooms & bathrooms. Pretty good breakfast, too. We were upgraded to a bigger room for free since we were traveling with our 2 yr old son. I would stay again! The rooms were pretty hot, and we were there in October. Air just didn't work right.
Close to the center of the city and the beach Very difficult to park a big car in the city since there are lots of one way and narrow streets.
Excellent recent refurbishment, excellent staff, great location. Decor is charming, luxurious and tasteful. Superb sea view from room. Great breakfast. Staff was very professional, helpful, plentiful and friendly. Value for the money was the best we had in Croatia. We enjoyed everything about our stay.
Very nice hotel, very elegant, comfortable, pleasant. -
Excellent room , good location in town. No convenient place to unload luggage. Also, their garage was overbooked, so we had to park at a sister hotel about two blocks away. A minor inconvenience.
a very nice, old-style hotel, cosy, nicely furnished... a helpfull lady receptionist no parking place available at the time of our stay; traffic noise comming from the main street
we had a nice room no parking not even for unloading bags
Tip top renovation, bed, appliances, bathroom with tub. Room with great view.
The towels for handwash were missing...
I liked the design and the furniture. The staff was helpful and professional. The position is excellent. Breakfast was excellent too, in a beautiful hall. The telephone in the room didn't work. We also found one cockroach in the room. The wifi connection is not free of charge and works very poorly on the upper floors.
Very good price/performance (however, it is off-season). Rooms were clean, staff was ok.
The view!!! no
The view of the Adriatic Sea is great. The older section of the hotel is very 70s, but the rooms have great balconies. The newer section is very nice, but no balconies. Buffet breakfast was extensive and good. There are two free internet points in the lobby. There was a stale smell in the lobby of the 70s portion of the hotel.
the view on the sea we were next to the elevators, the noise was constant all night. we certainly did not have a rest. Glad to leave.
Excellent, helpful staff; beautiful view of water Room small; had to walk some distance to elevators and breakfast room; not in center of "hotel row"
Could not fault. Great swimming pool
the newly refurnished facilities
Location Not enough elevators and the existing ones are too slow. Not enought parking. Hotel Bar and Restaurant close too early.
This is supposed to be a 4* hotel - which I am not sure I would agree with. I do not expect to have to pay for the use of the sauna, steam room etc. in the pool area, nor should there be a charge for the sun loungers on the "beach" We had specifically asked for a parking place as we had driven from England, but one was not available
In a great location of Opatija, breakfast was good and parking facilities available.
Hotel room was good value for money. Breakfast was excellent. Location of the hotel was very good.
nice little room on the 4th floor, very good location breakfast is too light, coffee is not good at all.....go to the coffee place next to it, coffee is delicious there
The room was pretty nice and the location was pretty good. The staff was not helpful in finding internet cafes or restaurants. The square outside is full of drunk noisy teenagers, using the bushes as bathrooms. Walking through this at night was frightening and disgusting. There's not much good about the city, either.
Location It was too hot to sleep -- +35 and there was no airconditioner. Noisy by young generation till 5 a.m. - there is a small park at the entrance of the hotel and they screamed like hells. It happens every night. The staff does not care....
Nice hotel in a great location
Very good food offered at a very attractive price at the hotel restaurant. Room was modern, clean and inviting.
Because we only stayed one night it is very hard to give an opinion about what we liked. One of the best things was the location though. The breakfast was pretty good to.
perfect location, very nice and helpfull staff, neat rooms
Great location, cheap price. The staff spoken either German, English or Italian so communication was good. Smokey hallways and lobby. Extremely limited parking available. Breakfast was not always fresh and the dishes weren't always clean. The doors and walls need a good wiping down.
close to centre, good price a bit worn out
our room was on the backside of the hotel (not seaside) and very noisy.
Staff was extremely courteous, breakfast buffet fantastic.
hard to locate, old rooms, phone and air conditioning not working, food not good. $$$$ for what you get. everything
The room was very spacious and was realy clean. Hotel building is not as nice as interior. Stuff was very friendly. There was no shampoo in the bathroom.
location,friendly staff initial problem with the toilet-we were given another room
Good hotel, one of the best in Opatija, comfortable, clean, good service
Friendly staff, good facilities and food and good location
The hotel in well located on the seafront. It has an excellent spa and swimming pool with sunbathing facilities that can be reserved for the day.The buffet breakfast is very good with a wide selection to choose from. It has its own car park, ( extra charge) which is essential as it is very very difficult to find parking on the streets. Difficult to find the Hotel and the there are four Grand hotels in Opatija.
Parking, position, view.
Flot gammelt hotel , men det savner vedligeholdelse både externt og internt. Beliggenhed helt i top. Bilparkering for dyr
Et roligt sted for det modne publikum, og den rolige familie.Dejligt med direkte adgang til egen strand og tilhørende swimmingpool. hyggelig overskuelig by. Herligt med musik hver aften.
Flot gammelt hotel, godt vedligeholdt. Flot udsigt. Flotte balkoner ud mod gaden mod syd. God underholdning på meget stor og fin terrasse. Dejlig seng, stort værelse. Selv om der er noget, der kan være lidt bedre, så befandt vi os rigtig godt. Aircondition i værelserne. Køleskab, så man kan opbevare væske , som er vigtigt, især når der er så varmt. Problematisk med parkering i byen, gerne mere information ved ankomst. Balkoner helt i toppen, hvor vi boede kan godt renoveres, men det var rimeligt alligevel.
fantastisk beligenhed. Hotelet har kun 3 stjerner og ikke 4 som beskrevet. Helt umulige parkerings forhold, vi måtte parkere bilen over 1 km fra hotelet, og Hotelt ville ikke hjælp. Et klima anlæg eller som minimum en ventilator på værelset ville hjælpe, der var meget varmt.
There is no parking but the hotel staff are so helpfull that they always find a way of accommodating your request when possible.
we had a very good time, the room are pretty and breakfast was very good.very nice staff as well. only problem is with parking there but we managed to find a plce on the street with meters.
Style Lack of internet at reception
The hotel is very nice, located very conveniently, interior decoration is very pleasant, and the staff is mostly young but highly professional without being too formal.
Nice decorated hotel with nice view over the sea. Good breakfast. Parking is quite difficult there (city center).
Everything No pool; small refrigerator
Heat not working properly. Parking is paid and available only 500 meters away. I was given a handicap room which is uncomfortable for a normal person, they claim no other room was available, yet the hotel wasn't full.
it was plainly the best looking hotel in Opatija the wireless internet not available for free in the rooms
Please write at least 15 words
Good location, nice hotel & staff
Attractive hotel, near the water, friendly staff. For a four star hotel, lack of choice for breakfast and no facitilies like sauna or excercise room. Have seen more at a three star.
Spcious, quiet room, big pool, helpful staff, good spa and massage facilitites, private access to the beach (concrete area for chairs), Breakfast quality (considered as fodder rather than food), untidy floors and long way out from the Villa (only possible through the hotel).
The room was spaceous, with a wonderful view over Kvarner bay. Hotel beach was great and gave us some privacy, espeacilly valuable during high season when all public beaches are crowded. The open pool was great as well. My daughter enoyed supervised activities for kids during the time of the day when the heat was still too high for children. There were things that a 4 /5 * hotel should not allow: breakfast was pretty poor; hotel towels very thin and washed out; there were no shampoo or body wash in the bathroom exept from the dispenser and those very thin and watered down ; rooms were serviced late in a day.
Five Star, clean, beautifully renovated, quiet room with excellent location for walking; outstanding buffet breakfast; free entertainment on select nights. Opatija is a charming city to walkaround the main street and seaside promenade Difficult to find hotel. Free parking is very difficult to find and roads are very steep -- consider paying hotel for parking; luggage transport from front desk to hotel annex is involved; hotel does not have designated smoke-free rooms.
Excellent facilities with pools and Wellness Centre, location is fantastic with great views on the Adriatic. Restaurant was O.K.
Excellent room with fantastic view. Helpful staff. Good sea and pool swimming. Very nice hotel Parking expensive. No outdoor dining in evening (so we tended to dine out)
The staff at the reception were very nice & helpful! The outdoor pool & areas surrounding the pool are large & very nice. The indoor pool/jacuzzi is just inside from the outdoor pool so it easy to go back and forth between them. The beach area is also close to the outdoor pool. There are some nice rock formations just off the hotel which make for some good snorkeling. It is an easy 10 minute walk to the center of Opatija, so it is easy to go out for dinner without driving. The breakfast does not seem to be 5 star quality. We have stayed at many 4 star hotels in Croatia with better breakfasts. Parking in Opatija is expensive (5 kuna/hour min, even on weekends) so if the hotel doesn't have free parking (like this one), it can add up. We stayed in the Villas and to get there from the hotel (which is the only way) you have to go up and down stairs, which is a pain with a stroller. Same for the beach--the only access from the hotel is with multiple stairs.