Buffet dinner was excellent and hotel service very good. Hotel well presented and clean Beds were a bit hard, room cleaning was ok, but not 5 star
Mallorca Palace felt like a really nice oasis to come back to after a fun day at the beach or site-seeing. Sa Coma beach is very clean and safe for children. Not too busy. I didn't mind at all that the Mallorca Palace hotel isn't sea facing, it's so close anyway. We enjoyed the evening meals - good selection of choices and the service was excellent.
The Food was amazing it was well presented with a fantastic choice everyday the quality was second to none, staff friendly and attentive, I would go back and spend a full week next time!!!
The home-made sushi during dinner. Noise level. For western-Europe (D, B, NL, CH, AT, FR) it would be rated as 3-4 stars hotel.
The hotel were very friendly and helpful,the rooms were comfortable,the food was very good.I liked the pool. I think that the bar prices are over the top,a half a litre of local beer was 6 euros,in bars nearby it was only 3 euros
The location and facilities, particularly the use of Biomar Spa. The hotel bar closing at midnight when bars in other hotels including the other Proturs in same complex remaining open and allowed smoking in the bar areas when your hotel did not. As a result of bar closing early and non smoking policy in bar our party of 6 went out to other bars which stayed open later and permitted smoking. Also no porter available to assist with luggage on arrival/departure.
Clean & comfortable rooms with quiet and efficient air conditioning. The food was good. The outside could do with redecoration
Everything about it. Hotel was perfect just what we wnted. Staff were the friendliest I have met when staying abroad. Food in one of the resturants was not very good but was not a problem as there were 5 to choose from and the rest were lovely!!!!
clean and quiet
It´s comfortable, it has a nice swimming pool and is surrounded by a natural area that helps you forget you are very close to other hotels.
Location of the Hotel is great: maximum 100 m to the beach. The same distance to bus stop. Rooms are big enough, nice terrace and sea-view. Sometimes there is smell like in toilet in the room, in the same time in toilet normal smell. It was strange and not really nice. Something wrong with condition-system.
good customer service good location on the beach I booked a twin room and was given on arrival a very small single room on a floor below the lift engine room so very noisy. I complained and given a nice double on single use the following day. Being mainly booked by Germans the food was exclusively according to German tastes (too much fried food and according to German expectations) therefore not much choice, especially at breakfast. I would reccomend the hotel mainly to Germans as everyone else would feel a bit out of place.
location, parking convenient, We were on half board, The food at dinner was mediocre especially the main course, poor quality and lukewarm.
Jeg syntes at spa afd. var god og gratis, med god betjening Maden i restauranten kunne nogen dage godt være bedre...men det var et billigt tilbud som var med i prisen , så OK
jeg kunne lide roen og venligheden fra personalet på trods af at vi havde en lidt larmende datter med. Der mangler måske et vasketeria i nærheden, det er ikke altid at man har lyst til at bruge et vaskeri.
Det var et dejligt hotel med et godt pool-anlæg, værelserne var noget slidte. Der var Engelsk underholdning hver aften, det foregik med råben og skrig, det var ikke til at holde ud. Alt hvad der bliver lavet på hotelet er forebeholdt til Englænder, der er ikke noget underholdning for børn der ikke kan tale Engelsk. Det er en god ide at de fjerner alle håndklæderne på solsengene om aften ved poolen Skru ned for lyden når der er underholdning, få noget spansk underholdning, der er spanien man besøger og ikke England. Ansæt noget Spansk og Skandinavisk personale til underholdning, så det ikke kun er Engelsk.
God,stor pool, Pool kunne godt have været delt op på en måde så der bare var et sted uden råb,skrig og skrål. Der kunne godt forbedres på solstole ordningen, da det ikke var til at få plads, selv når vi havde en plads men var gået for at spise i jeres take away, var vores håndklæder, bikini og luftmadras stjålet da vi kom tilbage. Personalet kan absolut blive bedre til at tale og forstå engelsk.
Fint sted, gode poolområder, meget rent og pænt overalt på området. Underholdningen om aftenen var ret høj og kunne tydeligt høres i lejligheden. Det var et lille minus. Nej
venlig personale. Gode til at hjælpe. Dog lidt forviring omkring et manglende håndklæde de sidste tre dage.