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Smiling charming staff in resturants ,bar, housekeeping and activities. , good location on beach , nice accomodations and gardens , honest good food . Petty things. (1.) Room rate quoted in us dollars, wanted to pay in euros , this attracted a 5% premium over local exchange rate.(2) Had to pay USD 30 extra to use room safe box key. (3) Reception staff poor and welcome lacking , generally not helpfull nor interested .
The staff at the restaurant were very nice and the show was amazing. I did not realize when I booked that the building I stayed at was the older rooms. I saw the rooms at the palace and they were by far much nicer and had ocean views. I did make a big deal as I was on my honeymoon and did not need to have the luxary room. But if I ever go there again I probably would expect to get the rooms at the Palace.
Nice hotel on the beach