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Good hotel in the center of San Fernando. It is necessary take the car to go to the sea side in 5 minutes. The personal was vary polite.
staff in general very friendly, very good facilities,nice location... i called three times to try to get an extra bed and noone was able to give me an answer, they never contacted me back to confirm this even though i especifically asked to get in contact with me so that we could book an extra room somewhere else.There was an obvious lack of organization between the staff.
Freebies Noisy & Small Room
Clean, modern hotel. The fresh fruit and water in the corridors was an excellent touch, and highlights excellent customer service. Not enough information supplied about local area, bathrooms are a little adventurous with the glass walls, it was fine for us but may be a little disconcerting for friends or new couples!
Nice view and clean room.
Front desk people was very nice to us, due the booking reservation have not been received but they look for a room for us. This is not a 4 star hotel.
The pool area was vey clean and well kept. the bungalows were very basic accomodation and were not worth the money. Also the reception staff took money out of the wrong account two days into the holiday to pay for our accomodation without our consent. That upset us and put us off and we moved up to seville a few days later.
Great Location. Very Good looking building and nice breakfast. Some of the facilities in the room were a bit dated. The shower seemed quite old and a little rusty in places.
we arrived in the dark and the lights in our room did not work. They told us dinner was available until 10.30 but the restaurant was closed at 10 pm. The water was cold when we tried to have a bath at 6 pm on the Friday evening. It was hot the next morning.
Peace and quiet but close to everything The bathroom was not as well maintained as it could be and the water from the taps was orange in colour but this didnt spoil our stay.
Access to Cadiz and local beaches. Pools were not open during our visit despite high temperatures and staff failed to control loud group of individuals who kept us up at night. My family did not feel secure.
Good location, good breakfast, free parking, internet in rooms (kind of) Poor maintenance, internet very spotty, very noisy - day and night. Poor air conditioning.
Hotellet er fremragende placeret og har potentiale til meget mere. Personalet var søde og hjælpsomme, maden og spaen rigtig dejlig. Fantastisk atmosfære i en fantastisk by, Cádiz. Egen P-kælder plus stor offentlig P-kælder 50m fra hotellet. Lidt istandsættelse og bedre rengøring ville gøre en forskel.
Yderst velbeliggende med mulighed for såvel sightseeing, som afslapning.
Hotellet er et fantastisk godt udgangspunkt for at opleve Cadiz Klimanalægget fungerede ikke og man havde ikke fået registreret, at værelset var inkl. morgenmad. Det beklagede personalet dog den sidste dag
Hotellet burde kun have 3 stjerner, det er nogetuforståeligt at det står som et 4 stjernet hotel.
Personalet var service minded og dejleg rent hotel tæt på midtbyen Nej
Everything was absolutely perfect: very clean, delicious food and very friendly staff. We were there from 24/3/08 until 31/3/08 -> it was awesome. We also went to the MotoGP-race @ Jerez, which is only a 45 min. ride -> great holiday!
Food buffet was excellent every evening, something for everyone. Very peaceful surroundings. The staff were all very pleasant, but we found there was not enough of them in the bar areas - had to wait for drinks, could not get service on the outside terrace. Disappointed that the pool bar was not open later than 6.30 on warm sunny evenings in April.
fast service in the restaurant, animation, cleanliness SPA is rather old with limited treatment and service, strong kitchen smell in the room at breakfast and dinner time, few staff speaking English, slow and bad service in the bar (during animation program)
The friendliness and helpfulness of the staff; the tremendous variety of food and entertainment. The lovely swimming pools. The disabled room did not have grab-handles in the bath to give more stability when showering.
Tranquil setting, excellent food, very good pools, good access to beach, good picturesque grounds and attentive staff
we had a very nice sea view no very enjoyabale stay
Staff very efficient and friendly The guests - my wallet and mobile telephone were stolen at poolside
For a large hotel-and I generally don't like large hotels-all systems worked with precision. The staff were friendly, helpful and efficient and the location of the hotel with less than a 2 minute walk from the hotel to the beautiful barrosa beach was excellent. I would highly recommend this hotel. No!
relaxing atmosphere, closesness to beach, excellent buffet
Very welcoming and informative from moment of arrival. No language problems. Very suited to families but equally suited for a quiet break which we were looking forward to as no noise disturbance even though hotel quite full. Food excellent with plenty of variety and fresh produce - good value for money.
The quiet and tranquility no
New and nice designed hotel, good location in Sancti Petri, Junior suite are perfect for family purpose. Lovely pool and vicinity. Beach within walking distance (5 minutes) Choice and range of product offered for Lunch and Dinner should be improved.
Not much, only the hotel staff: nice and efficient. A lot but above all its value for money: 300 euros per night for a hotel where, for example, simply there was not sufficient parking space!!
This hotel is fully meet 4* star requirements. Very comfortable, clean, good restaurant, very clean pools. Most of personnel doesn't speak English. There was not enough parking placesnear the hotel.
We played golf, and used the restaurants in the courtyard at Novo Sancti. Went to the fabulous beach. No
The location of the hotel, it is on the most beautiful beach. We visit the hotel regularly. N/A
Reception staff were excellent on the day. Rooms looked tired and in need of refurbishment.
Wonderful location opposite beach with night street market in front of the hotel and choice of great restauants. Easy to get about with buses.
the people , the comfort , the location , the view all is perfect dining room and terrace facilities needs to be updated .
The location and facilities were very good. I also very much appreciated the bottle of wine and dessert being placed in my room on my birthday - my thanks to the management and staff Perhaps some of the staff could work on their friendliness - perhaps it is just the cultural diffrence (New Zealand and Spain) - very few of the staff ever smiled when being greeted or greeting us.
Very good location and friendly staff. You need to cross the street in order to get to the beach.
The location is great, right on the beach.
We were made welcome, given a very comfortable room with fantastic views over the beach. Breakfast was very good but the dining room seemed a bit canteen like.
The convenience of the beach and eating establishments. Rooms are clean and bathroom is first class. Pillows could be more plump.
Parking facilities. Convinient for beach, resturants and city centre
The room was reasonably large and had a balcony overlooking the pool. The services were terrible. The waiters and waitresses could care less about you. The food was dull, boring, and repetitive. Parking was problematic. Maid service was minimal and the room was not cleaned. I had to go asking for towels 2 times. The room key would not work. There were cats climbing on the resturant tables in the morning!
Price/Quality ratio is perfect. Cousine is perfect. Spa facilities very good, the Ocean is the best. Strongly recommended.
It is close to the beach. Hotel staff was extremely poor. Everything is pay extra. Parking is terrible. Hotel food was plain and excessively expensive. This should be rated a 3-star at best, not 4-star. Choose somewhere else!
Cleanliness, Golf course and breakfast
We liked the room (comfortable and clean). There was lots of light and a nice view. The lobby area was nicely done. The bar at night did not serve any food.
The breakfast was excellent ! The buffet in the evening good ! They forgot to clean our room from one day to the other ! We paid a little more to have a Junior Suite, but that was waste of money. The room was also foolishly furnished.
I did not like anything. The room was dirty. It was a junior suite with a huge balcony but very unsecure (as the balcony was connected to the corridor by one side). The hotel was very noisy and the food awful. It has no direct access to the beach as other hotels. It is the worst hotel I have ever stayed at.Even 2 stars hotels are better than this one.
location good staff very helpful and food ok long queues experienced for breakfast and dinner during weekend.
My room was spacious and really enjoyed the balcony. The Spa was wonderful. Parking was a nightmare. Staff was very unfriendly. Had many issues with room key not working properly. Layout of hotel was not user friendly at all.
Good food and accommodation Unfortunately due to the weather on the day previously, we were unable to use the outdoor as it was closed due to it being in need of cleaning.
I enjoy my stay at the Iberostar Andalucia Playa... everything was excellent and I hope I can return soon. Thanks for the flower that I had received from one of your employed. GRACIAS
The best thing by far were the staff. Very friendly, helpful and courteous, they are your biggest asset We did not like the baby club closing as of the 1st September, ourselves and other families would have welcomed the service.
Facilities were excellent
Great place to stay for sun holiday. Beach, golf, pool excellent. Staff so friendly and nice. Lovely touches such as serving sangria by the pool and before going into dinner. Night time entertainment is limited and poor
he design of the hotel is very attractive and the bedrooms spacious and beautifully decorated. The pool is superb and there is very easy access to the beach, along which one can walk for miles. The food is superb and the staff extremely polite and helpful. There's a very relaxed and luxurious air about the place. It is a treat to have a free car park which is reasonably secure, although the parking spaces are quite narrow. We were glad to have a smallish car.
Nice location, friendly and helpful staff. The hotel is new, clean and quite an impressive building, nice pool and access to good beach. Buffet food of generally high standard, although very large and impersonal eating area. Good undercover secure and free parking. Drinking and eating around pool not allowed, presumably for safety reasons but could have used plastic instead of glass. Detracted from being able to fully unwind and relax around the pool. More for family stays than intimate get-away.
Great staff, incredibly friendly. Fantastic location, on the beach. Quiet area, great to relax. Lack of F&B offer
Absolutely nothing for kids to do - the park in the sister hotel was locked which seems a waste. The childrens pool was not in use and I felt the whole atmostphere has changed since our last visit two years ago - for the worse.
The hotel gardens are wonderful. The staff helpful and cheerful. The food is excellent. Only the fact that I paid 53euros per night more than was necessary, and presumably that much more than most of the other guests.
Excellent pool facilities . The opening hours of the hotel bar we found could be extended at weekends.
The customer services staff, Bachi, Maria and Monica were very good Rooms were noisy from the disco on the ground floor, the rooms were not up to standard with leaks in the bathroom shower reported but not fixed, the hotel food was not good value for money and very few staff could communicate in English
I liked the facilities, the friendly staff and the big selection of food at breakfast and lunch.
The most unique hotel really amazing worth seeing even if you weren't staying here. Really five star. Excellent breakfast great food Everything in the room is so high tech. Our curtains started opening and closing by themselves at 2:00 am. We shoul have asked for a little inservice on how to work all the controls.
Perfect setting, very friendly staff, good facilities, enjoyed spa treatments, cleanliness. The music in the communal areas (corridors) was too loud.
Good design, pleasant staff, clean and efficient, good facilities A bit understaffed in some areas
Too much beton for my taste around the pool and terrace, too much city type hotel
Comfortable, clean and pleasant surroundings Found nothing to complain about
The spacious areas at the pool and beautiful scenery In the evenings room service would take up to an hour for a tea and a coffee. More staff is needed. Also it's too big, I do not know where everything is after being 3 days there. La Zahara restaurant is way too expensive, it cost 150euros for 2 and we were both young people. Finally the way to go out to the beach was very long.
Position. Rooms were good - ours faced the Cathedral. Staff very pleasant. Breakfast could have had more choices, but adequate.
The staff. Both the front desk and restaurant personnel was very welcoming, friendly. The front desk personnel went the extra mile to accommodate all our needs. No parking
The staff were very helpful and the location was perfect for visiting the city. Initially there appeared to be some cleanliness issues but these were addressed promptly
View from the bedroom. Very comfortable bed. The fact the swimming pool was out of use (& had been for a long while). Staff not as good as they could have been.
Good location, clean tidy and quiet room, close to amenities, hassle free stay. No tea/coffee making facility in room
The friendliness and helpfulness of the staff. Good location. Room 411 unpleasant view from window of peoples washing hanging from the balconies of their flats.
value for money, breakfast, rooms far from historical center
the staff were super friendly
Beach nearby, easy access to everywhere, very helpful staff, good view from our room Never managed to connect to the internet, we didnt have a double bed but two beds pushed together
Good location. Smelly smokey rooms & lights in the corridors are very inadequate - it's to dark!
The room was a good size and the beds were very comfortable. The design of the foyer was odd. Instead of opening out into the hotel, it seemed to get smaller.
It was about a 7 minute walk to the beach. Very nice rooms, though a little small for 3 adults and a baby. Everything was new and clean. The hotel staff was very helpful. Great breakfast! The hotel is not close to the "touristy" parts of Cadiz. Not a whole lot of restaurants really close by. The hotel rooms are only meant for 2 people.
room was very clean and cool, confortable bed and amazing shower when we arrived we were given a set of keys that didnt work, i asked for another set of keys that also didnt work, the third ones were ok but we were asked to leave them at reception every time. also on the last night the window kept opening all night due to the wind, apart from this i couldnt really fault this hotel
Convenient for the beach. Bathroom doors were made of tinted glass. You could see through them.
not so expensive but comfortable and clean! excellent!!
Comfortable room, convenient cafe on site
Very pleasant & clean
We like all good restaurents and bars close to the hotel. Nice walk along the beachfront into old town (30 min). Our apartment have a good view over the sea. Clean and spacious. Staff were very helpful and Nice.Beach playa victoria also very good. Nice people in Cadiz overall. No.
Staff helpful & friendly. Location, close to beautiful beach & was walking distance to where i needed to be everyday (Swimming Pool). Cost (expensive), especially when compared to the deals you can get these days (recession times).
Great staff: super-friendly and helpful. Very quiet room. Excellent location practically on the beach. Trifle expensive for a 3 star hotel, but then it was peak season and all the hotels were full.
Good and friendly staff, clean rooms Expensive based on room, no breakfast & location, but choosen because it was in walking distance of the swimming competition centre
location was perfect! The beach and restaurants are very close.
location and Privacy No pool