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Location was convenient The staff was unfriendly, I did not feel welcome. The lighting in the room was terrible, air conditioning difficult to adjust, and carpet was dirty
The room was beautifully remodeled with high ceilings and lots of space. Continental breakfast was filling and fresh. My first impression of the hotel was not great, however, the staff was friendly and the rooms were very clean. The rooms above us were a little noisy.
Is a great hotel, in my groups opinion it was better suited for many people than the Fairmount Hotel. Next year for fanime we will be staying at the Arena Hotel the whole time.
2 queen size beds good for travel with family members breakfast is included free Wifi hotel is secured after 10pm
Everything, from cleanliness of our room to the friendly service.
Great hotel, big tubs, free breakfast, close to light rail, very close to Whole Foods, and close to downtown.
You can't beat the price and the location I also like their breakfast .
The staff was amazing at accommodating our requests. I got the exact room I had hoped for. Convenient mini fridge, microwave, and disposable plates, silverware and paper towels were stocked in the room. There was a TV and a wall mounted radio, although it would have been better if the radio had a USB connection so we could play clearer music through our phones. Never got a chance to use the spa tub feature, but it looked like it would have been nice. We were literally right next door to CVS Pharmacy for any last minute necessities. I was also excited that Whole Foods was a 5 minute walk away at most. We had an easy walk to the SAP Arena where we watched the concert with the convenience of leaving our vehicle in the parking lot provided by the hotel. That saved about $25 in itself, and saved us from the concert traffic afterward. We were pleasantly surprised by the hot, cooked breakfast they provided from 6:30 to 9:30 am. Bacon, eggs, fruits, pancakes and french toast, plus other items we were too full to try. Overall, I would highly recommend this hotel, especially if you are seeing a show at the SAP Arena. Update wall radio to allow USB hook up to smart phones. My fiance states the bed was comfortable, but to me it was just okay. You could hear people running around and cleaning going on during certain hours, but it didn't disturb my sleep. Overall, I had a very positive experience at this hotel.
Room is very clean and quiet. Love the Jacuzzi. Need more cable channels.