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Super convenient for going to the Sounders game. Staff was friendly and helpful. Clean and safe place to stay. The bed and pillows were not comfortable, so we both slept terribly.
Friendly helpful staff. Very clean. Very convenient location. We were able to leave a day early. I would have appreciated the ability to cancel the second day myself instead of going through kayak. That became a bit of a hassle but staff tried very hard to accommodate us.
I liked the location (for the game) And I liked the restaurant and bar. I liked the pool and spa on the roof + extra towels. The staff seemed to be professional and courteous (except in one case) I didn't like the fact that a staff maintenance person barged into my room without notice or knocking then came face to face with me and backed up apologizing out the door without an explanation for the intrusion
The large TV was awesome The view of the stadium was cool Good proximity to the stadiums Wifi sucked Bed was not the best pillows were really soft Slightly noisy with the trains running by and the hallway noise
Rooms were clean, updated and quiet. Little expensive.
YOu can't stay any closer to the stadiums. It's close enough to downtown to walk anywhere, or catching a bus is easy. I was able to watch some of the pre-game activities at SafeCo field from my room. They upgraded me to a King Suite with a view for free (I booked a reg. King Room), the room was spacious, had everything I needed, and overall was very good for being one of the less-expensive rates I could find near downtown. I had to mark things down just a little bit as the drain in the bathroom was clogged just a little, so some of the water would accumulate. There was also an extra bathtub with a shower head (I was in a suite), so I just used that. Not a big hassle. One morning I was working from my room, and they had a fire alarm test at 11am. Not a big deal, but it was a minor annoyance as I had to rush to put clothes on, and scramble out of my room, only to run into maintenance who told me there was no emergency.
Loved being able to walk across the street to safeco field. Our room was on the rotgut floor over looking the freeway and Piaget sound. A little noisy but not bad at all. Jacuzzi room was great! Liked it all. Thought the valet fee for the car park was a bit high. But not worrying about the vehicle was nice.
The views, comfortable beds, spacious suites
Downtown parking was expensive. $37 per night for overnight valet parking at the hote.
The staff provided excellent customer service. I don't know that I've ever had such good service during a hotel stay. The rooms were clean and quite nice, the location is perfect for exploring the pioneer square area. The staff were very willing to suggest great restaurants and activities, and went out of their way to be polite and accommodating. I chose this hotel because of its reasonable price, and was pleasantly surprised with how wonderful it was. I would definitely stay here again and recommend it to others.
I opted not to stay in a very luxurious conference hotel and stayed here instead for half the price. The BW was very clean, comfortable and conveniently located. Great cookies served in the evening, too! Had some trouble connecting to the wifi in my room but it seemed to work everywhere else in the building
Hotel is on register of historic buildings. Much nice woodwork, well appointed rooms. Pioneer Square nearby. Lots of food locations nearby. Close to Ferry Terminal and harbor area. Four blocks from Link station. Elevated freeway right next to building. Did not have a car, but understood parking was expensive. Many homeless people living in tents on street right outside hotel and folks sleeping in doorways making location less then optimal.
Staff was very friendly Housekeeping staff needs to learn what the "do not disturb" sign means. Check out is 11am, I left the room at 8:50am for a few moments only to come back and find him cleaning my room. He threw out papers I had sitting on a table and dumped my 3/4 full bottle of wine.
Alex the cons eared was very helpful in booking our tours and getting cabs for us. The breakfast was very good.
Very nice and responsive staff Slow elevator
Everything was great until we encountered front desk clerk at check in. There was a misunderstanding about our reservation and for a minute we thought he was not going to rent us the room. Luckily the other desk clerk stepped in and smoothed the situation. Other than that everything was great.
Wifi and breakfast included. Located near many Seattle attractions (tours, waterfront, stadiums, etc.) in the walkable downtown. Friendly staff. Facilities could use some work, especially the elevator (slow). Room was a bit cramped, but overall good value.