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A friendly staff helped me when I have got in trouble. I have really good impression.
Very clean & luxiourious . Helpful staff . Quite far to walk to town but its possible ....taxi is cheap . Electric kettle & cups should be provided ... I was expecting them !
The beautiful swimming pool on the roof abd the cleanliness of the room. It's a little bit far from the city center
The fact of having a parking !...in sevilla it´s difficult to find it.
Reception staff extremely nice and helpful. Spacious room & bathroom. Good location, close to metro, busses & airport shuttle. Double bed was a little on the small side and very close to the wall.
proximity to my conference and shopping. no movies or other entertainment in the room
location and cleanliness
Relaxed experience. Pleasant helpful staff.Quiet room. Shower leaked acroos floor.One light bulb not working. Inadequate lighting for reading. When my daughter called to check the booking before I arrived they said they had no record of it. However, they found it once the reservation number was given and I had paid up front!
Staff was very friendly and helpful. Breakfast was included and very good. Staff was very friendly and helpful. Breakfast was included and a very good at a good value. We were looking for a place closer to the city and with a pool. The pool was essential to our choice and was not mentioned in the internet that it was closed until June. The hotel is a bit run down and needs some updating. There was no way for me to ammend our reservation when we arrived even though the cancellation policy stated we could cancel or change 24 hours. I will not book through the internet again, because we need more flexibility and would have relocated if possible since the pool was not available.
I liked the location of the hotel, the swimming pool and the value for price. The front desk staff could be more friendly and a bot quicker. They seemed rather annoyed and uninterested.
The convenience of the site and the hotel facilities. The hotel breakfast was superb. The automatic central heating temperature could not be reduced in our bedroom.
closeness to rail station The staff were not helpful in spite of our fluent Spanish. They were too old and abrubt
this hotel was modern and stylish, rooms were not huge but that was probably due to the massive king-size bed which was very comfy, service provided was quick and friendly. v.good value for money. learn spanish before you go here as nobody will understand you which can be very frustrating although same can be said for the rest of seville tbh, spare bed for my four year old was not the best but it was free, location to city centre also not the best will cost you 6/7 euro to the catherdral.
Close to trainstation, the guy who checked us out made up for the lack of warmth the other staff showed us Disinterest of the check-in staff,no smiling or even a sign of life
The breakfast buffet is the best we've seen -- and we've seen quite of few. Some of the male personnel were less than couteous -- and this isn't male chauvinis -- that's my wife's comment.
excellent staff assistance - both room and front desk and breakfast spread. Close to Rail Station
Good location Most of the staff are rude including the hotel's manager.
the hotel was located in a good area, not far from the metro and in front of shopping/commercial centers. the room (13th floor) was modern, comfortable and nicely furnished. the air conditioning wasn't working well.
(ex) luxury hotel with a nice swimming pool and bar. Large clean rooms which might need a shake up. To far from the old city center to walk, but good metro connection