Comfortable bed and the room is clean. Staffs are friendly too. If the hotel is located in PuXi whould be better.
I had a very pleasant stay, staff was very friendly especially on Horizon club. My dining experience at Nadaman was execellent mainly due to staff.
Eton hotel (Shanghai) is located at a convenient location, there is a sub-way station opposite the hotel, a 24 hours convenient store next to the hotel and it is not too far from Pudong airport. More important, it is value for money. The receptionist does not accept to the offer price "USD 80.00" as booked, I have complaint to the "officer" and finally they agreed to the price. The check-in took around 15 minutes though I am the only one checking in during that time.
View from window For check-in they required a deposit (extra to room charge). In receipt the currency is not indicated (USD or RMB?)
Excellent room and facility, nice view and location, very clean and comfortable, also reasonable rates Free in-room internet and sooner the nearby construction is completed will be better.
I enjoyed staying at the hotel very much. I had problem with my key. It did not work and I had to wait for someone coming up to replace the key.
the location, the staff and the amenities, most of all the hotel is very modern there was an odor emitting from the bathroom and the water was blue and rough. needed bottled waterto brush teeth
Beautiful view of Pudong from our big and luxurious room on 30th floor Airco was broken, but we realized too late to have something done about it.
Revovation so main entracne was closed during my stay
VERY CLEAN, BEAUTIFUL, LOVE THE VIEW, RESTAURANT EXCELLENT, CONCIERGE VERY HELPFUL, RECEPTIONIST VERY NICE & HELPFUL, ALLOWED US TO DO EARLY CHECK IN, WAS VERY HELPFUL. NO THING, WAS EXCELLENT
This hotel is located in Pudong. We had about a 10 minute walk to the subway station. The conceirges varied - one was helpful and tried to get tickets, and another was not. The front desk would only provide change for 100 CNY at a time
This Holiday Inn location was great. It was right in the center of the city. It was clean and eloquent. The staff was professional and helpful. The room was clean and bright. The view was great. Everything is within walking distance, food, metro, taxi The shower head in my room had a leak but it was not a big issue. The shower still worked correctly. I wish you could walk out of the room to the balcony, but it was not extended enough to fit a chair or table. There was a small window in the room.
It is 5 minutes walk from the subway station. The hotel is clean and well furnished. The room fits 4 stars rating. It is located in the midst of large residential area. Not too many choices for restaurants and do not have any coffee shops nearby. It is quite far from the major freeway, so expect a little delay on surface road.
This guest did not leave comments about this hotel.
Nice place. Good people. Surrounding Area not much, however a taxi ride can take you anywhere.
Clean, friendly staff, good location. Business services could be better. Business office should open at 7-7:30 instead of 9:00
The hotel is very clean and room is large. It provides free WIFI. There are free soda/drink and snack in a small refrigerator under TV cabinet. Very good place to stay. About half mile from the close subway. A little walking from the hotel. No free breakfast.
Pros: This is a very nice hotel. Amongst the best I have been to anywhere in Asia, in terms of decor, service, and amenities. Free internet, and free minibar (albeit very limited). Cons: Considerably more expensive than hotels nearby with similar amenities. The in-house dining is jaw-droppingly expensive. $20 for a hamburger. $65 for the breakfast buffet. When I had a change of plans, and needed to go to Nanjing for a couple of days, they refused to allow me to alter my prepaid 10 day reservation. I was informed that I should be happy because I could leave my luggage in my room. Management has since apologized, and says that this should not have happened, and will not happen again. They offered me an upgraded room on my next visit. Conclusion: If you are on business travel, and your HR department will spring for the Kerry, go for it, you will not be disappointed. If you are traveling on your own dime, you can get a similar experience for considerably less.
The price is phenomenal and their bathroom is impeccable. Absolutely wonderful customer services. Walking distance to subway station. In hotel restaurant which is great for mid night food cravings. Overall, I had a wonderful time there.
I stayed at this hotel and the rooms are western-style and nice. The Internet works excellent and you can connect all the time for about $15 or 20 USD per day, or hourly for slightly less. The Internet never went down on me once in two weeks. You can take a taxi anywhere quickly, easily and be at a fancy restaurant or 5-star hotel restaurant within only minutes. Many local western restaurants will also deliver here for a fraction of what you'll pay at a real 5-star hotel which will not allow external delivery. The hotel is a 8 min walk to the subway which will take you anywhere in Shanghai quick, easy, and cheap. The bar is ok but nothing special; the restaurant is basic and I never ate there instead opting to take a taxi to Starbucks or one of the many western restaurants at neaby lu zha zua or the Grand Hyatt Hotel Jin Mao Da Sha. The front desk staff speaks English for your convenience and there was a money exchange there too. You won't find a better value for the money.
Strategic position to reach the city downtown
I did like the in room dinning The staff was not interested in keeping me as a client for the future. The price was not same as in booking.com and nobody did care about it and i had to pay more.
Predictable solid western style hotel No bar or coffee shop open daytime...small pool....location lo g walk from subway
Good sized room. Slightly old-fashioned but adequate swimming pool. Staff pretty helpful or always tried to be helpful. The price of food and drink in the hotel is ludicrously high. Most of the staff have very poor English which makes it difficult to solve any problems that arise. However their attitude is friendly & helpful in my experience. For most leisure visitors to Shanghai, the hotel is on the "wrong" side of the river - but taxis are cheap.
The breakfast buffet was exceptionally good; one of the best I have ever experienced. latte coffee was over priced and not good quality; too weak. No skinny (skim milk) option for the coffee.
Very good hotel for reasonable prices. The hotel has been renovated recently and the rooms a very spacious and modern. Interesting bathroom with panoramic window. Very good food. The bathroom window blinds should close completely as you can still see inside. The breakfast room is too small and you can't always find places to sit.
The Royale room was very nice and clean. The location wss very bad.
Spacious hotel, real hi-speed i-net, good spa working till 02 a.m. which is quiet useful if you are on biz trip, good breakfast Climat control working completely on it's own, location is REALLY far away from major attractions and even taxi drivers will be reluctant to drive you there, but the prices are 1|3 of what you get for the same quality in downtown.
the room , services , and very clean hotel , and high design. only , the food of western breakfast are very very poor .
Nice luxurious hotel, all is brand new. I was upgraded in a deluxe room and it was really big. The staff (which speak good english) was very kind and efficient.It is not too far from the airport (~25 RMB by taxi from Maglev train station) and from the bund (~30 rmb by taxi). The location is not easy to find for taxi drivers. The hotel spa is too expensive.
food and language barrier.
The rooms are very nice. If you get a rate around 150 $ and less it's worth it. The Hotel is far away from everything. Businesscenter allways closed. They charged my creditcard twice and couldn't make cancellation.
you will get big surprise for their wonderful designed bathroom. hotel is excellent except the location. by the way the breaskfast buffet is just so so.
The hotel is in a convenient location for my business and one of the nicest hotels in the area. I had to fight the check in staff to recognize the level of room I reserved. They said your website was in error; but because I was a frequent member, they would honor the upgrade. Further, they turned off the air conditioning in the entire hotel and my room on the sunny side was constantly too hot. There was nothing they could do about it.
The service and the rooms were great nothing
This is an excellent option to hotels. Apartment building with modern facilities. The price is well below most 4-5 star hotels in the area (ask for the corporate rate if you qualify). They could use a few more English speaking staff for the American visitor. I would recommend apartaclass, particularly if you plan to stay longer than 3 nights or if you want to entertain at all.
A fairly genuine five star hotel with well appointed rooms including the "standard" amenities, restaurants and facilities. Location in the heart of Pudong's business area suited my needs well. Complimentary WIFI is a bit irritating in the it required constant re-logging on even inside the 24 hour day - none of the various location logins remembers you. The spa is mediocre with relatively poor service and the pool is far from the expected comfortable resort hangout but rather like a small town community pool where you are given a gross looking community bathing cap before entering the water. While I realize that I'm in a foreign country the overall level of English speaking (understanding) in public areas is below expectations for this class of international hotel. A $ 133.00 charge for a 3 hour late checkout.
Good breakfast variety. Reliable internet. Bathroom amenities (soap etc) have improved since last year. Maintenance crew noisy in middle of the night. Wake-up call was an hour late one morning. Showers a bit leaky into the bathroom.
Great location. When we arrive our room was not ready and the front desk did a double take on our reservation itinerary.
Excelent design, great location, friendly staff most of them. expensive eatting in the hotel, staff need to be more skillful with foreign languages. Even if 9 out of ten staff was great, friendly and polite, just the bad attitude of the tenth was enough to destroy the image of the team.
Udsigten til Pudongs skyline er rigtig flot og man er i gåafstand til SWFC, Jin Mao og Pearl Tower. Prisen vi skulle betale ved udcheckning svarede ikke til det, vi havde booket det til. Vi fik ikke betræk til ekstra dyner og puder. Morgenmaden temmelig kinesisk i forhold til andre Shanghai-hoteller i samme prisklasse. Vi vil bestemt ikke vælge dette hotel igen, har prøvet mange andre bedre hoteller i samme prisklasse i Shanghai.