The restaurant and food were excellent The shower head fell off while showering. The maintenance man had to come up while we were half naked. The beds were very small - 2 singles in my room. The hotel had no service staff - no one to help you to you room with your bags. We were charged top dollar for the room and when we complained to Management, we were told they would call back the next day but never did. We are still waiting on a partial credit for the room and it doesn't seem like its going to happen. Management did not seem willing to help at all - they kept saying it would go into their "report". That report didn't help us in any way. This hotel is supposed to be a teaching hotel. Shame on them.
Superb staff, very helpful. Hotel is very clean.
Short 5 min walk from airport Excellent room service Rainfall shower Comfortable bed Excellent staff No thermostat
Location for flying out of Shannon Bit dated and worn
It was so great to be able to walk directly from airport arrivals to my hotel after a long stressful day. Vice Versa in the morning - I checked my bag in for departure and then went back to the hotel to grab breakfast. The hotel was very clean, with updated bathrooms, the staff were responsive and pleasant. Would highly recommend for airport users.
ease of check in, food service, staff, proximity to airport, clean room NOTHING
Convenient to airport and did not hear any planes. Staff was very helpful with luggage
I found the on-site restaurants disappointing since it's a restaurant hospitality school as well as a hotel. The service was amazingly slow and the food bland and tastes although presentation was quite nice
Very clean hotel with spacious rooms and friendly staff. Fresh brewed real coffee which is hard to find in Ireland. 2 minute drive to Shannon Airport
How close yet quiet it was to the Shannon airport. And the front desk staff was extrememly helpful in getting info to us, and even helped me make a resevation for when I'd be back in the area; but at another motel as Oakwood arms was completely booked. The girls that were the most help were May nad Lisa. Some of the mattresses and pillows were very hard!!!
The food was great and it was quiet Everything was fine
Our waitress was charming. The old aviation adverts displayed in the corridors were interesting. It has a thinner than usual veneer of quality: no porter was offered for our cases; breakfast fruit was tinned, there was no yoghurt; dinner waitress didn't know how to serve a bottle of wine; and so on. More akin to an average B&B than a hotel.
There seems to be a rich history here, but little that I saw to tell about it. Stay waa fine, close to Shannon airport. -
We have always found the hotel excellant, from our perspective it supplies good facilities close to airport and is an ideal way to start our holidays in Ireland. No.
Lobby areas are nice Decor was quite dated and the beds were very uncomfortable for the price.
It was cute, & quaint. Loved the antique pieces around the public areas. Was close to airport, which was our main need, as our flight was very early. Staff was great! Very helpful for our very short stay. Bathroom needed more space for our stuff. We could have used more hangers for our clothes. Shuttle service to the airport would have been Great!
Jeg kunne ikke lide, at der på en irsk kro er en kinesisk restaurant. Det kan man bare ikke. Det passer ikke sammen. Jeg forventede at få irsk mad ikke kinesisk. Det gjorde opholdet lidt anstrængt, da jeg altid ønsker at spise i den restaurant kroen har. Få en irsk restaurant eller noget tilsvarende. Spise irsk i puppen.
Our hosts were fabulous. We got to spend some time chatting with them the evening we arrived. Wonderful people! Their home was spacious with comfortable rooms and beds. Breakfast was great and they are located just a few miles from Shannon airport. Thank you Kathryn, Sean and Denise for such a delightful end to our stay, in Ireland! There was nothing I didn't like, besides the fact that we couldn't stay longer.
The welcome at 11.30 pm - friendly and a good cup of tea. Good dining room, comfortable room, over all excellent value for money. We would go again. A bit hard to find, but worth it in the end.
Great staff, laid-back but efficient, friendly atmosphere. Nice location. Very flexible - I didn't want a full dinner because of business lunch earlier and so had a really first-class smoked salmon platter and good glass of red wine. None
This country hotel is a hidden gem...we chose it for its proximity to Shannon Airport but in fact it was a delight and we'd have happily have stayed longer. The sumptuous decor and tasty home cooked breakfasts were really special Nothing negative
Gorgeous room, lovely staff who made us feel welcome and catered to our requests with enthusiasm. After dinner, we asked for our dessert to be delivered to our room later in the evening, and without a blink they graciously worked it out. Beautifuly countryside framing a beautiful old house---total comfort inside! Absolutely none...
lovely quiet location in Irish countryside, ideal place to stay before or after a transatlantic flight. peaceful. friendly and helpful staff. We liked it a lot.
Excellent staff. Early arrival no problem. Nice food.
I loved the beauty and authentic appearance of the house and surroundings as well as the close proximity to the Shannon airport.. The scenery was beautiful, the room was beautiful and the hosts were wonderful. We also had dinner in the restaurant and it was excellent. We will definitely stay there again
Very helpful and friendly staff. Nice clean, spacious rooms. Very convenient for Shannon airport. Comfortable and quiet.
The staff were so attentive, friendly and helpful that they enhanced a perfect country setting that was a few minutes from Bunratty castle and the airport. Food was excellent and they truly catered to the international traveler. The early breakfast on a Sunday morning for those needing to get to the airport was so helpful and then a map to the gas station and then the rental car lots at the airport were detailed and perfect. They also provided us with excellent directions to the hotel.The sunset over the Shannon estuary as we ate an excellent meal was the icing on the cake. Very pleased indeed. The quirky lighting system----the overhead light had to be on for the bathroom light to work. But the hotel is delightfully old, so what can one expect!!
What I liked best was the gorgeous location: beautiful green pastures in a quiet, country setting in a lovely B&B. If you want rest and quiet, this is a great place to recharge. The staff is also very accommodating. We wanted to take a nice walk in the area, and we were given some great suggestions. I can't think of anything I didn't like.