I loved this hotel...they had great staff serice and i loved the pools....My family and I did not want to stay here but my mom got it the rooms for us and after one day we loved it...my kids enjoyed it more than i did! But we had a waiter who was quit a snob other than that i loved it! But the bed was very uncomfortfulable...it was a great value of money and it was an excellent location!
Great location, within walking distance of everything. The private beach was awesome. The staff were excellent and very helpful. We arrived very early for our check-in and they were nice enough to let us check-in early. No.
Lovely hotel, great staff, good location, really quiet. I would have liked the mountainside hotel to have a place to shower if you do not leave until later on and there is not the availablilty to have a late check out.
They do not have a kids club and our room did not get cleaned until after 7 PM and we had to make the request.
nice garden view , great time at the swimming pool
the friendly and warm attitude of the staff
Good atmosphere. Nice beach with beach chairs and good service. The coffee was not good (Nescafe instead of fresh coffee). The water in the swimming pool was colder than the sea.
god location. Excellent breakfast. none
the warm and friendly attitude of the staff
Big & relaxing swimingpool Long distance between the reception area & the rooms & no elevators.
i like the (Tikiya) its a place on the beach side were you can have shisha and watch the nice programs they do i tried the Italian restorant but i didnt like it
only the location, i did not like the hotel services at all, too lazy and short staf to serve all the guests yes, i was waiting for 2 hours to get my bags from the hotel gate, 2 hours and half to get my extra bed, 3 hours to get an extra pilow
The Breakfast Buffet, long walk to the room, including some stair. When we get to the room we found that there is no sea view. After 5 min in the room the front desk call that he dont charge the rate correctly, then I claim for the sea view and he insist is the same rate for the room we were in. However I choose to move to the sea view room, just to find it was an old room that has not been well mantained. The key does'nt work,even it was changed. The bathroom has fungus between the cracks.Ask for early checkout refund promise was given, hardtime getting $ back
I can stay there again, but the service was horrible. I can stay there again, but the service was horrible.
I did liked the pool bar and the restaurant at the 1st floor. The room was assigned to me was near to the back yard of the Bodda bar and noisy.
The location is fantastic. It is in the heart of Naama Bay, which makes it close to all the shops, cafés & restaurants. The staff at the reception were not very friendly and they were very slow in the check-in process.
the beach bad service
Location & treatment is excellent all the facilities you have to pay for it even tinnes table and poll table.
Staff were very helpfull and attended to all our needs. Breakfast was great with large variety of food. Location was excellent, naama bay strip was on the hotels doorstep. If you have kids its worth paying the little extra to book a room in the preffered area of the hotel as it is closest to the pool, beach and breakfast; The sports area is cheaper but you have to cross a busy road to get to the beach. There is no separate kids pool; but my two kids didn't want to swim in a pool, they were always on the beach and enjoyed it very much; so that wasn't an issue.
The location is the prime appeal. we had to pay a lot extra to be located right in naama bay but it was worth it to us. The room service was exceedingly slow.
Excellent services and location.
it's location it's not a five star hotel.
The location of the hotel is more than excellent; it has a direct access to Neama Bay. I would stay there again. The furniture of the room needs to be renovated.
location staff - Services - Cleanliness of your room
It is avery good hotel for for a family it fit all ages . The food is not bad but it is not so good .
Great scenery, beautiful weather and nice location.
everything is fantastic when i the currency prices exchange make me pay more than booking site. i should pay by doller.
Events on the sea more
the spa,the design of the hotel,the breakfastand the staff are friendly the beach is small and the sea sports were expensive compairing with other hotels
Great beach and plenty of different pool areas where guests can relax with not much crowding when the resort is busy.
The gardens and pool areas are well groomed and very attractive. The check-in took over 25 min., which seem long to me. Being an English speaker, I found it hard to understand the "English" of many of the staff that were European due to their accents. The Arabic natives speak clear English. I had a haircut there and he messed up my original cut and I was very unhappy. There is limited resources for eating if you do not want to eat big buffets and higher cost restaurants. The only other resource is "room service" where you are stuck in your room eating by yourself. It would be nice to be able to go to a "pub" type of place where there is a limited menu of beer, sandwiches, salads, and soups. I do not like to eat a huge meal at night. After a buffet breakfast, all I need is a snack at mid-day and a light dinner. Booking tours were not easy. You have to get someone to call the English speaking person to come to the hotel and talk to you.
The food was good exception of barbecue