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We thought that the hotel was extremely comfortable and warm. The breakfast was excellent with everything available. We were surprised that there was no dining room
I thought the people (staff/owners) were really great and very friendly, they are always willing to help or answer questions. They also watch your needs at breakfast ie they notice if you have run out of coffee they are more than happy to get you some more they dont just sit you down and leave you. They were really nice people and the food was fantastic :o) I can't think of anything I didn't like as the rooms were great, although I got cold on one of the evenings when I went to bed, I think the dovet could be a little bigger on the beds, and the price is a little high, but that would in no means stop me from using this hotel again as over all I thought it was a great exerience :o)
very welcoming comfortable excellent breakfast
The buildings were very nice inside, the rooms well appointed and the swimming pool was small but had everything in it. Breakfast was very good, with a full fuffet and small cooked portion. The address was not easy to find and being candid, looked very tatty from outside.
I enjoyed the relaxing atmosphere, the swimming pool and the sauna. Breakfast was delicious, quality products, variety of drinks. The castle of Stolberg is worth visiting, as well as the lakes in the Eifel National Park, which are some 10-20 km away. I wouldn't rate the room and the room facilities as 4 stars but rather 3 stars. However, the room was clean and comfortable.
Nice hotel, located near the old city center (cobble stones street). Wifi signal weak in the rooms, need to work in the lobby.
This was a first class hotel. Staff so lovely, friendly & efficient. Rooms very clean & comfortable. An excellent overnight stay. Wish it could have been longer. Thoroughly recommended......... 11 out of ten!! Nothing but praise
Lovely staff. Good breakfast. Nice and peaceful Very nice hotel but needs air conditioning in the bedrooms in the Summer. The town is very quiet
Clean, comfortable family run hotel with friendly staff.
Very friendly, welcoming staff + beautiful room and amazing breakfast made this a wonderful stop-over on the way back to England. We only wish we had booked a longer stay!
Large clean comfortable room and excellent breakfast. Car parking is in the car park opposite the hotel it is very secure and free but closes at 20.00 and reopens at 7.00 with no access during these hours. If you arrive after 20.00 parking is limited.
I enjoyed the jacuzzi When we arrived nobody was there, so we had to call a number but after 5 minutes a lady came to open the door of the hotel.
Good convenient town centre location and the garage parking was very close to the hotel. The breakfast was very good. Our bathroom had a very complicated spa bath which would have required an engineering degree to operate if it had not had a fault making it unusable. There was only a hand shower available.
Excellent value for money. Very compfortable.
Free parking, free wireless internet, good location, excellent breakfast, short walk to stores, banks, restaurants, and the staff was helpful, knowledgeable, and friendly. We would definitely stay here again,
Cleanliness of my room and the whole hotel Nothing
Rooms were clean and breakfast was good. The location is not as described on the website. It is nowhere near the historic heart of the town and the sights described are not really in walking distance. The hotel has no restaurant and there are few amenities in the immediate area.
Comfortable, clean room. Bathroom with jacuzzi. Free parking.
the room was very big and I had a very pleasant warm shower. The breakfast offers mixed types of bread, yogurts, juices, eggs, tomatoes, cheeses. All fresh and every time available. You have a free parking spot on a parking garage in front of the hotel. Since the hotel was full, the people were sitting not only on the breakfast room but also close to the reception on other tables and the smell reached the rooms..
Havde reserveret ophold på selve hotellet, men ved ankomst blev vi henvist til en lejlighed ca 200 m fra hotellet. Havde efter vores tur set frem til et godt måltid på restaurant på hotel. Alt var optaget, bev henvist til et morgen måltidsrum, helt alene, så det undlod vi. Swimming pool var vi også indstillet på at benytte, men dette blev afslået af personale. Lejlighed havde de ting der lige var brug for, men det er ikke et sted vi vil komme tilbage til. Selve hotellet virkede meget flot og det var netop det vi havde set hen til. se ovenfor
Everything. Restaurant is very good.
Very friendly, clean & comfortable, in an excellent countryside location.Food was great.
A superb hotel. Very clean and modern. I would certainly stay there again.
Very good atmosphere in the hotel. The staff was very helpful and nice even when I arrived very late close to midnight they were still very service minded. The breakfast was fine.
Great quiet location in the countryside but still very close to the city of Aachen. Excellent breakfast buffet. Friendly and helpful staff. Very cool restaurant with great food and huge wine selection. We will definitely come back ! There is really nothing to complain about.
This is a nice family run hotel, the people are open and honest and keep the hotel clean. The personal touch is valued and these days rare. There is a good regard for quality with the food and looking after guests.
Food very good and wine list extensive.Also offer senior portions in food.Coffee and cakes in afternoon. Some of the bedrooms could do with upgrading,but the beds are comfortable.
Up-to-date, good room service, friendly staff. None, really.