Fordele: The decor was beautiful and the rooms were clean.Nice water slide for the children.
Ulemper: It was march break and it was overloaded with people . The pool was over loaded and someone had an accident in the pool and it didn't look the cleanest afterwards. The complimentary breakfast area was hard to keep up with food going.
Fordele: Over beautiful building and staff can't wait to stay again when ever I'm staying in Sydney your my first choise ðŸ˜
Fordele: welcome - friendly ... & a surprise beverage! enclosed walkway to restaurant nice pool & slide
Fordele: Clean, restaurant close by, breakfast
Fordele: This hotel was clean, modern, quiet, and comfy!
Fordele: The price I was able to get it for.The s staff was very helpful.
Fordele: Love the free tea coffee and hot chocolate. And hey had free popcorn. Housekeeping is very friendly.
Ulemper: Love everything!!
Fordele: RESTAURANT, ROOM AND LOCATION
Fordele: I loved how clean the place was. The staff was so nice.
Ulemper: More pool towels by the pool.
Fordele: The staff were all very friendly and helpful. The room was clean, and it was also very large.
Ulemper: I wish breakfast went until 11:00 instead of 10:00
Fordele: Appreciated the attention to detail to ensure guests' satisfaction with their stay.Room was quiet, clean and comfortable. Staff we encountered were friendly andhelpful. Would definitely return.
Fordele: Location was great. On the water. Beds were comfy although the pull out could use a new mattress. Bathroom was quite large. You can close the door from the bedroom to the living area which is great for privacy and watching tv without disturbing the others.
Ulemper: Pullout couch needs a new mattress. Living room chairs and couch were quite low for the seniors to get out of.
Fordele: Very spacious room with everything one could ask for iemicrowave, fridge, sitting area,tub with jets and a spectacular view from
Ulemper: Carpets could have been cleaner or perhaps replaced, even in the halls
Fordele: great service, location was next city, great experience overall, hot tub with gym included in area, roof access
Ulemper: Unfortunately the location did not have a pool, but did have a lot of other great guest experiences, only other downfall was late check in
Fordele: Very clean and appropriately appointed rooms. Staff is extremely friendly.
Ulemper: No elevator, but one wasn't expected.
Fordele: Staff are awesome! Room was clean and comfortable! Great to have small kitchen to cook!
Ulemper: Bathroom is tight but hey it's called micro ðŸ˜
Fordele: sorry, don't like this one
Ulemper: Bedbug. Killed 3 adult bedbugs one night, unable to change room because fully booked. Nothing could be worse than sleepless night.
Fordele: The staff was friendly and the breakfast was good. Nothing spectacular but they did everything well. The location is tough to beat too.
Ulemper: My only complaint was the size of the breakfast area. It was probably too small. I stayed there four days and was up early enough to avoid the crowd on most of them but it was a tight squeeze one morning and with a lot of people it could be a problem.
Ulemper: Asked for a room on the first floor because of my disabitily,was told it would cost me more.There was hairs on my pillows and sheets.Most things were empty for breakfast.
Fordele: clean rooms, hallways
Ulemper: someone kept turning my heat off while i was not there. It was boiling hot when i got there and just when i got it to a comfort zone, the staff turned it off. Was not happy. When i told the guy at the front desk, he just shrugged his shoulders
Fordele: It was clean and what I needed for the night
Ulemper: My wife snored all night
Ulemper: The breakfast room was a bit small and crowded.
Fordele: Allowed pets
Ulemper: No issues
Ulemper: The snow banks at the drive way,you couldn't see any thing to get out on road.
Fordele: The desk clerk was really nice and efficient and friendly. Liked the mini fridge in the room.
Ulemper: the ac was loud and made sleeping difficult.
Ulemper: The carpet in the hallway was kind of dirty. There was no shampoo bottle in the rack on the wall in our bathroom, only the conditioner bottle was there. The armrest of the chair in our room was torn off.
Ulemper: We're unable to get a receipt for stay from hotel, which is a bummer as we need it for our expenses
Fordele: Just the location only
Ulemper: Rooms are not cleaned properly. Front desk person has no clue how to handle online bookings. I had two rooms booked with one reservation. Rooms were assigned in two different floors. No elevators to ground and 3rd floors.
Fordele: Friendly staff for sure.
Ulemper: The hot tub was way too hot.
Fordele: it was centrally located for my need and it also had a handicapped persons room which was excellent for me.
Fordele: Staff was great. Pool and hot tub. Great experience.
Fordele: Location was good. Price was 'ok'.
Ulemper: The rooms are dark, dated and had an unpleasant odour. Lots of loud partying.
Fordele: Friendly staff,great yard for pets, excellent pool and game room. Good central location and very good breakfast. Rooms spacious with refrig and microwave..
Ulemper: The hallways were noisy on our last visit late at night and we have young children. There was a birthday party in the room next to ours.