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The Staff and their helpfullness. That the hotel was not staffed for 24 hours. Quite risky in case their are any emergencies.
Fantastic staff, great location
Visiting Sydney Opera House etc The photo on Booking.com of the swimming pool is not of this hotel, therefore false advertising and should be removed as the pool was nothing like photo which was a bit of a disappoint for us as this is one main reason we booked it. This was our honeymoon and was looking forward to chilling at the pool area which looked gorgeous on website!!!!
I liked the friendly staff at reception who tried to fill all my requirements. I also liked that breakfast, although light, was complimentary. How you could only get there one way as I kept missing the turn adhad to go around the block many times.
The location was fantastic, the staff very friendly. It was great to have free, secure undeercover parking.
The staff were extremely helpfull. Shower doors have still not been fixed (see previous comments), the on duty staff were well aware of the problems but did not have the support of the new owners where repairs/upkeep are concerned
Reasonable accommodations, everything was clean. Reasonable prices. Excellent location, right next to a park and a couple minutes walk from downtown. Staff was friendly and helpful. Rooms were a little old and there were no elevators. Advertised a stay 4 days, stay 1 day free deal on their website that they wouldn't honor when I brought it up in the middle of my stay.
I liked the location and the value best. Using the booking website, my room was $119 for 3 nights which is a great value, especially since we had 4 adults in one room. The room was for a maximum of 4 adults and it was fairly tight in the room, but since we used it only for sleeping, it wasn't too bad. The mattresses are not top notch and resulting in some stiff backs, but nothing we didn't overlook because of the location and price.
Non availability of breakfast
It was close to the station in Sydney and it was on the local bus route which made it easy to get around Sydney. The rooms looked onto a very poorly maintained building and when the windows where open it was as if you had other people in the room.
I thought it would be a lot closer to the railway station.
We found the staff very freindly and helpful. The Hotel is close to everything, very good price and clean rooms with everything you need. Good place to stay for a group of freinds or a young couple. I didn't want to leave
Location Bugs in bed is an experience I prefer not to have
the kitchenette - great idea. That way we could buy our own food and prepare it, rather than having to go to a restaurant. Grocery store close by.
Convenient for Airport and Railway Station
location ok, close to Central station train and bus connections room was too cramped for three persons - when there is a couple registered, why not put in a room where there is a queen bed and a single for the third?