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location (5km to highway firenze -siena); quality rooms; breakfast staff. noise of rooms (especially the ones above the kitchen); allthough landscape-view from the swimmingpool is beautiful, the view of the rooms and restaurant is limited
its a great hotel in a perfect location, with great service, the staff is very friendly and very helfull.
helpful staff good breakfast not enough sun loungers around the pool no suitable eating options for children no room service
Very friendly hotel staff, good food, good service, very nice environment and view. Centrally located near all the tourist attractions in Tuscane.
The place in the center of Toskana, The beautiful hotel, The view from the hotel and the nice resterant Nothing
Good location, big rooms. Stupid rules about charging costs if some food eated in the room or if some own beverages were put in the minibar!
We made the reservation as we had been invited for a lunch by friends in Tavarnelle. The hotel was a very nice surprise; very comfortable room.
Very good location if your want to visit the Chianty Valley a the near by towns (Siena, San Gimignano, even Pisa). Very good restaurant with good service and friendly staff.. Some of the activities advertise by the Hotel (horse ridding, hot air ballon trips, etc.) are not provided by the Hotel itself, they are near by activities, and in some cases the staff at the reception did not have the information about them or about happenings in the area.
Beautiful hotel. Nice views, location. Good price at €100. for a dble. Although beautifully presented, breakfast was skimpy. I love coffee, and this was the worst I've tasted (outside of Austria). Very much a hotel, and not a charming country house as I had thought.
It was a lovely place but not very close to the main wine region - a good 15 minute drive away. The staff, especially the manager were not very helpful as we wanted to arrange some activities. Also not much to eat in the area - you really need a car to stay here! The manager was rude and unhelpful, patronising and one of the only staff to speak proper english.
We really enjoyed our stay here and I would not hesitate to recommend it. The hotel is well located in the heart of Chianti, within easy reach of Florence and Siena. The staff were friendly and helpful and the room had been recently decorated and was spotlessly clean. The incuded continental breakfast was really good and although the hotel does not have its own restaurant, there is a great pizzaria/restaurant just next door. The hotel is quite close to the superstrada, which makes it easy to reach anywhere, but the downside is there is some traffic noise.
One of the best hotels we have visited on our 14 day trip through Italy. Staff is very friendly throughout the entire hotel. They clearly like their job! Easy to find although my car navigation equipment was not very helpful initially. The (independent) trattoria next to the hotel is slow in serving food. Better take another restaurant in San Donato for example.
The reception staff were excellent, very professional, helpful & had all spoke very good English. They provided very useful information & maps for visiting Florence and Chianti region. The whole hotel was smart & clean. It was very well located for visiting Florence, Siena & the Chianti region. We had our own car, but for those that don't, there are buses to Florence that leave from very close by. There is a free to use, secure, fenced off car park next to the hotel. Although located right next to the Superstrada (duel carriage way) you wouldn't know being inside the hotel. Very good soundproofing. Breakfast buffet excellent. The Wifi in our room was a bit hit & miss. Worked OK though after we asked the receptionist to re-set the modem. There was no option to keep our towels for the stay. They were changed every day, which is a tad wasteful. Most hotels these days change only the ones that are left on the floor.
the room was very clean and the staff very helpful. In a good position in the tuscan countryside.
Good service and friendly English-speaking staff. Bathroom equipment is in a good shape.
Excellent service, clean room, good breakfast
Very good location, very good breakfast restaurant would be a big plus
Modern, clean, lovely grounds in countryside setting. Excellent access to Chianti region as well as Siena and Florence. Close to several good restaurants. Accommodating staff. nice swimming pool and sit out area . You need to have a car as outside the town of Tavarnelle and too far to walk.The staff was excellent in terms of offering advice on local information. The room was very nice and clean. The hotel staff was kind and helpfull. The breakfast service which was included was really good. There was a fair amount of traffic noise which was audible in the garden/pool area but was not a problem in the bedroom.
the staff were very helpfull and fun the hotel had a quiet relaxed atmosphere, the pool was beautiful and the view from our room was incredible, we loved our short stay and want to come again soon. our room smelled of stale cigarette smoke, and the beds were not too comfy, but these are small problems that did not spoil our enjoyment at all.