Proximity to beach and main streets. No variety to the breakfasts. Same fruit every morning. Needs more variety!!!
The only thing this hotel has going for it is the location, right on the beach One of the dirtiest hotels I have ever had to stay at. We left after one day. The staff was rude and the breakfast was weak. I would not recommend this to anybody. It is built around a parking garage with trash piled up and lots of traffic noise
Location, lobby appearance, roomis large and has a table to sit at, very helpful personnel who went out of their way to help. View is great. There was no shampoo and conditioner provided as you usually find in hotels in the U.S. There was some broken plaster in the bathroom.
Needs a major facelift--the pool is a scene out of a movie-make sure to tell the people working at the pool you are staying there--b-c every seat is reserved for VIP--which I am unsure of who that is?? It needs a major renovation--but fit our needs for one night We felt it needed a makeover-the keys don't work well-
The room and breakfast Outside was very dirty and not taking care off. Hard to find an entrance.
helpful with requests, good breakfasts they were renovating- so very noisy and disturbing at the time. I suppose it will improve once they have done with the renovations.
Location on beach, nice view, good buffet Noisy, messy like work in progress, build over a road, they never received the booking via the website and I did not get the room I booked.
Close to beach Rooms need updating. Everything seems old. The entrance is very confusing.
Dramatic, smelly, un friendly, dirty place. A big mistake to book this expensive hotel We where very happy that we could cancel the other booked night!!
The location was excellent the views from the hotel were fantastic. the swimming area was lovely and the food was good.
Nothing The service, cleanliness, attitude, and food In other words it was horrible and I would NEVER RECOMMEND THIS HOTEL. IT WAS FILTHY
proximity to beach
The staff were exceptionally friendly, the room was clean and comfortable, . I would stay there again without hesitation, On the down side there was no iron in the room
The rooms were newly renovated and each roon had a view if the sea. The hotel staff spoke perfect English and very helpful - whichis rare in israel from experience !! The hotel outside public areas + pool area look tired and in desperate need of a simple lick of paint.
location, breakfast included
The location is fantastic Due to underpass located near the Hotel the east side of the hotel is rather noisy.
nothing a cheated experience. nothing at all please do not reccomend this hotel to any one i am puting a campaign against this property on facebook
the view of sea yes comportament concierge and security
Beach side position Public areas very worn and grubby. Our Seaview room had a much better view of the car park !
We read that hotel ad been refurbished,dindnt like very old bathroom of refurbished room,the manager changed us without problem,The head of chambermaids,Simona,was most helpful at all times. Refurbished rooms are very badly planned.No drawers,no bedside tables,no mirror above table.Hopeless for women!
Breakfast room was very small, pool didn't work, no gym, the price could be more appropriate
All was ok as usual for this hotel what they guarantee is true only parking service need to be up-grade. Pricing is quite expensive respect quality.
Very nice staff and good food. Nice business lounge. Single room was very tiny, taking into consideration the price I think it's better to choose Leonardo Plaza hotel.
Very pleasant and comfortable stay. At first they wanted MORE thanthe charges made by Booking/com, but it was settled in my favor. Not really.
Great service and friendly staff. Good location near the beach and good rate. Small rooms, but modern
Although only stayed one night, the reception was friendly and helpful ordering a taxi for our early departure. The rooms were comfortable and clean and i woyuld happily stay again. Bathroom was very small, but everything was provided.
Was close to the water though from our room no veiw . Wasn't directly on the beach but a 5 min walk.
It was a late arrival (2 in the morning) and the staff was present and helpfull. Understaffed at the check out in the morning leading to long waiting period
good location, WIFI access bill error led to charging the credit card afterwards without informing me.
Although it was not a 4 star hotel in our standarts, the staff were very helpfull and kind.Our reservation was not on their computer but this was not their fault we assume, because we made the reservation at Saturday morning and wished to stay for that night so it was very experiencing to do so would be dangerous any time if you don't have a copy of your reservation (at that time we didn't have the chance to have a printout cause there was no printer connected to the computer we made the reservation and with the reservation number and the pincode that booking.com provides don't work by itself unless you don't have a hardcopy)your website must mention to book for the very same night can cause these kind of problems. We like the attitude but the rooms were not superior as we ordered and paid even it was below standarts of a 3 star hotel.
Location Bathroom small Bed was two parts instead of one double bed as requested
Good basic boutique hotel
Comfortable location very small room, dirty windows
proximity of beach
The location is very good, right next to the beach. Breakfast quite average but okayish. Irresponsible staff, cracked walls, outdated rooms. Don't ask them to arrange a taxi, it arrives with enormous delay, while getting a taxi at the street is very fast easy.
I liked its location, the staff who were very helpful and the food.
Service was horrible. And booking.com did not even transmit my reservation to the hotel because upon my arrival my reservation was non existent.
The pictures on the net is not simlar the real. The room was too small, windows also and isolation was bad. The bathroom is too small also and not clean.
LOCATION. The staff, was rude, especially the front desk girl named Katie, she is rude, not helpful and lacks knowledge. The housekeeping stole items from me as well. Worst hotel stay ever!!!!
Location is the only advantage, in full sense of the word. Tiny rooms are airconditioned by an old-fashioned air-conditioner with on-off mode, making the sleep impossible due to the irritating noise. Tolieta are dissapointing, too. In general, rooms are that small that it gets crowded once you get in.
Great little spot to relax near the beach. Quiet. Clean. Close to Jaffa if you're up for an historical experience. Parking takes some getting used to. Hotel is on a one way street. But they have a deal with the owner of the small lot located North East of the hotel entrance. A very small lot, but I always had a spot. Otherwise, there is a sizable lot to the West if the hotel. Although it may cost a bit more to park there.
location and price staff was horrible
some recent renovations made the hotel's entrance, lobby and second floor look much better, but still far from luxury. The pool at the roof is really nice, though small. Food is the best experience in the hotel but we have eaten only breakfast. Views from some rooms (south) have a horrible view on the back of the next hotel (Marina) which is really for no one's eyes. Room's carpets need to be renovated. Carlton's Beach area (though it is not the real beach access - it is on the rocks and you cannot go to the sea from there) needs to be renovated.
amazing all good
the recent remodel is nicely done. The dining hall is lovely and the food is good. Rooftop pool is nice, but small. They did not have the room I reserved through Booking.com. I reserved a seaview room but actually only had a city view room available. Also, there was poor communication between reception and the rest of hotel staff - I had to call several times to get a robe that was supposed to be in the room. And had to talk to several people about reserving a Shabbat meal- reception staff was really not helpful.
The room was very comfortable and nicely furnished. The location was excellent. We had a slight problem with the booking and were compensated by the PR staff very agreeably. Quite expensive.
The view to the sea, the sound of the sea. You cannot stay naked in the sauna, as it is a small, mix one.
Close to beach,friendly
Sharon Kol, the PR manager, is a wonderful employee and was very helpful. The pool is great. Some of the staff can be rude and patronizing.
I loved the pool on the roof. It gave us a feeling on the beach without the noise. Parking lot adjacent was not clean
We were upgraded on arrival to an executive room and it was extremely comfortable. Breakfast was overlooking the beach and very plentiful .......very Israeli! No complaints at all.
The hotel was nice with a great rooftop pool and 360degree views of the city and beach. Hotel is in a great location on the beach and a very good breakfast resturant The hotel is just 5star, very nice but not with the extra trimmings you'd expct from the 5star hotel in other parts of the world.
swimming pool noisy
Elegant and luxurious with impeccable service. Highly recommended. The breakfast was the best we had in Israel. Can't think of a thing.
Dated hotel but well run with pleasant rooms. Food at breakfast was average and in the kosher poolside bar the food is terrible. We had lunch there, a burger and chicken salad, this was by far the worst meal I had in 10 days at Tel Aviv
We had a wonderful time and could not fault the hotel ,we will go back at some time we did book apoolside room however when we arrived there was not one available?
Position of hotel in Tel Aviv, very convenient. Varied breakfast to suit all tastes.
The Hotel is well located, just in the center of the city. The beach is near by the Hotel. My room was very comfortable, but very poor insulation of the entrance door. To my opinion the price for accommodation is very high.
Free WiFi Internet in the room was surely a plus. Breakfast was nice & they provided towels for the beach. The room was relatively spacious. Nice location. Too expensive for what they offer. The room itself was OK but the hotel needs some renovation.
I liked the location of the hotel I did not like the lack of a quiet lounge, and the boring breakfast.
Its location, 100 meters away from seafront. Central, but quiet neighbourhood. Excellent breakfast. Clean rooms with no fitted carpet. Blackout blinds were not thick/dark/long enough to keep morning daylight out.
The staff are helpful and charming, there is a nice, warm, casual atmosphere, your buffet breakfast is terrific - and the proximity to the beach is a real delight! The room was very spartan - nothing cosy or inviting about it. In fact it's pretty bleak - but serviceable. However, this was my second visit and I'd probably come again for the other amenities.
position Breakfast was not good. Internet Connection didn't work. Park was full and I got a ticket from police because I parked in front of the hotel entrance
Close to the beach, nice staff, good breakfast, clean room. Nothing i can think of.
great service, delicious fresh breakfast, free wi-fi, great location, nice clean rooom with sea view. friendly staff
Good and clean - breakfast was excellent. Lots of coaches - so the dining room was a bit crowded in the mornings.
I love the hotel, the area, the employees were super to us. Fantastic. Not really, I would only suggest a more American palate friendly in house menu
We liked the location of the hotel. Tthe amneties were excellent. The room was very clean and the staff was nice. I didnt't like that the price did not include breakfast. the pool was not kid friendly. we did not like the entrance difficult to check in and out with a lot of luggage. The interent service was too expensive.
The friendly staff - comfortable and spacious room - peaceful and tranquil atmosphere - proximity to places of interest.
The hotel was perfectly located for my business appointments and being one street from the beach was an added plus. Another positive was the beautiful rooftop swimming pool. Everyone in the hotel was friendly and professional. Pool hours were a little unfriendly as a business traveler but I did have time on Saturday.
Very nice hotel, great staff.Pool at roof of hotel was very clean just do not open before 10 am. We are very pleased
Nice location. Parking included. Sometimes the roomcleaning was very bad and done late in the afternoon. Towels weren't changed, some parts of the room weren't cleaned. Wifi is not free. Some of the hotel staff do not speak English. The "living room" sofa was very old and tired, and almost impossible to sit on.
That I could move out next day We ordered a room with balcony through bookings.com and git a room without balcony for the sme prize. After we complained a reduction of us$ 20.- was given. The room was bad equipped, loud, the way to the ocean far, nothing appealing in so far.
The mini kitchenette was very helpful, to keep drinks and snacks for the kids. The pool, although small was nice and clean and there were cold beverages available and had an amazing view of Tel-aviv. We felt that since it is such a family oriented hotel, that breakfast should have been included in the price like so many of the up-scale Israel hotels do.
1. Extremly helpful staff at the reception. I was impressed of the way they tried to accomplish all my requests. I had quite a lot those days. I was also impressed by the Manager's idea of sending me a signed bday card on my bday ()shows care to the customer.2. The view and the balcony from the Executive Sea View Suite Apartment are breathtaking. 1. It is an old hotel, not refurbished since probably its 70-80'S.2. The elevators are poor and the cards allowing to go to the vip floors are a pain in the arse.3 Way too expensive for the comfort that it offers!!!It does not worth the money I paid! I would give to my apartment a 3 stars rank, not a 5.
position for the beach was fantastic.staff were friendly and the rooms were comfortable, clean and on the whole it was a good value, enjoyable stay. if you are intrested in shopping/bars its location was also good without being in the thick of it !!
location,cleanliness staff no rooms available to extend stay (Guess they are too popular) :-(
Excellent breakffast and served till 11am The room we were alocated was extreemly small and should only be used as a single definately not for 2 men.The roof terrace was not available and no food available only at breakfaast No bar for a drink and the balconies and not suitable for sitting out on.
Good staff,prompt service,easy to go anywhere Breakfasts without meat
Location is good. Near to "Kerem Hatemanim" and "Neve Tzedek" area. Service attention was poor and sometime agressive. The promised sea view does not exist. Instead we've got a view to an ugly building on construction. Very poor respect of "shabatt" in the hotel not shabatt elevator and no facility for late room occupancy for Shabatt observants.
Great location, really comfy bed and fab shower Breakfast a bit limited but did the job fine
Location, the staff was knowledgeable about the area, clean design of the rooms
Very helpful staff, clean and modern rooms, excellent breakfast, great location.Just sorry we couldn't stay longer! Definitely recommend it to friends.
Absolutely gorgeous hotel, great value, brilliant location, lovely rooms, great original breakfasts, staff just fabulous & helpful. One of nicest stays i've ever had - and that includes a trip to w Hotel, Oahu! Highly recommend this hotel. Guests treated individually, staff so helpful etc. Absoulutely nothing to complain about
proximity to the beach is excellent, as well as many shopping areas and restuarants. no room service, no parking.
top service at the desk
Great staff clean room Room was tiny
The staff was very friendly and responsive. The renovated rooms are clean and neat. The proximity to the beach and market is very convenient. I was amazed by the politeness of the staff. They are very friendly, helped me to bring the luggage to the room. We had the late evening flight and the front desk person accommodated the first floor room for us for the rest of the day to take a shower and to change. The hotel personnel exceeded all our expectations and made our stay good and absolutely comfortable.
Internet only in the lobby so guests gathered there with their laptops. Some were using Skype, it was noisy - not conducive for work and there were not enough power sockets. There was offensive racist conversation in the lobby (Obama is a f***ing n*****) which the staff seemed to condone.
the staff were friendly the booking process was very difficult--we booked online but then spent three or four hours calling the hotel because they refused to acknowledge the booking; we then called booking.com to ask for help or cancel and only after that did the hotel acknowledge the booking.
I would like to have wi-fi in the room not only in lobby
Tremendous staff, young entheusiastic and happy to help out Occassional smoking on a non smoking floor, staff quickly rectified this
A centrally located small hotel close to the beach. The rooms are small but clean and adequate. The service was very good. The welcome was very warm with a plate of fruit in the room. The breakfast was excellent.
Good breakfast-offer / daily change of towels / less noise / friendly staff / clean rooms / easy check-in and check-out
close to beach, interesting neighbourhood, helpful staff, excellent breakfast nothing
Staff was extremely friendly and helpful. New, fresh clean & attractive. Has no elevator, but staff enthusiastically offered to take care of luggage.
The location near the beach was very good. Asking for a glass of red wine without checking price. Cost around GBP 10 !!
The staff was very helpful and professional. The room was pretty and clean, the bathroom very modern.I particularly liked the different lights you can choose for your room.Magazines were available on the terrace. Very close to the beach but in the same time, quiet. Close to restaurants and ATMs. The room can be somewhat unpractical, for example it has little or no space for a suitcase. The bathroom door is almost transparent and the light from outside filters all the way to the room at night (it can be difficult if you are not an easy sleeper). The breakfast is a la carte, not a buffet, but nevertheless it is delicious and plentiful.
The friendly and helpful staff were the highlight of my stay. Intuitive and very ready to go the extra mile. The room was a little sandy when I first checked in.
location of the hotel The price of the room included breakfast, but due to an early flight my husband and I had to leave before the breakfast was served (8am). What was disappointing was the fact the hotel staff did not bother to prepare for us even a cup of coffee at 7am before our journey. Very diaappointing.
The fantastic staff, they really do everything to make your stay as comfortable as possible The rooms (on the streetside) are very, very noisy
location to beach, staff, cleanliness Although it was close to the beach. It was in an odd location, between a garage, and it required climbing steps, to get to it. Once you got to it, the rooms were very nice.
The size of the room was very nice; excellent location; very nice view There was a disgusting smell in the bathroom. The staff was aware of the smell and put us in the room anyway. When we checked out he advised us that the smell was being looked at after we left. He should have moved us into a room that did not stink. But he didn't, nor did he offer us any more than "I'm sorry".
It was a great location, very close to the beach, the staff was every friendly on where we needed to go to nsee things and eat. Plus the whole time we were staying there, they were making new things to make everyones staff better. The hotel was really hard to find, but we talked to the staff and they were were working on making the necessary adjustments.
I took a "family room" which is very good for family with children. Excellent location, few steps to the beach. Spacious room. Nice staff. The room itself is big, but the bathroom is small.
Nothing The Hotel was filthy, there was no soap in the bathroom, there was only one english news channel and no other english programs out of 264 channels.
cool and profesional multilanguage team, ready to help you and make you stay very good!! perfect location near the beach, near the shopping centers, if you live here, u can do all by walking!!! very good place!!! and with wifi included;)!!!
Location Did not change towels everyday. Only changed once per week. Very limited supply of tea / cofee and no milk.
Location was great - right across the street from the ocean; Jaffa is only a 20 minute walk away along the promenade. Balcony was nice. The hotel staff arranged for 3:00am taxi pickup (for me to catch very early morning flight out of Ben Gurion airport), so I did not have to struggle to found a taxi during the middle of the night. The staff did not "advertise" that they could do this, but if you do need a taxi, they have a company they use that will come. This is good because if you try to reserve a taxi over the phone, a lot of the taxi services require you to give them your personal cell number (not the hotel number). I did not have a phone during my trip, so the fact that the hotel staff could reserve a hotel for 3:00am was great. The shower leaked a bit, so the bathroom floor remained wet a lot. I saw one very small roach crawling around in the bathroom. I would not want to stay here any more than 2 or 3 days.
Afte I have seen all the bad coments on this hotell, I was a bit nervouse about our stay, but whwn we got there everything was great.Location near to the beach, friendly staff, så I can recomend this hotell.
Excellent location near the beach and the city center. It is clean and comfortable enough for a short stay. Booked a room with two single beds, but the suite had a one double bed + a sofa bed. Had to get ourself the sheets from the front desk and make the bed.
Good value of money. Near the beach. Clean and comfortable room. I received what I expected.
Sea views; feeling at the centre of things; everything I needed in the room to cook for, and feed myself; staff seemed friendly and helpful Some of the fixtures left somethig to be desired - but none of these things would put me off staying again. I would advise people who find, as I did, that the air-con unit wasn't working, to take it up with the staff, rather than leave it, as I did. They may well have managed to resolve it.
The hotel is brand new, location is amazing, front desk staff is friendly. Our room was spacious and had a very nice view both of the city and the sea. Food was really good but when it gets busy in the morning you have to wait for your coffee for good 15 minutes as you can only order it from the waiters. We spent a night before our wedding in the hotel and needed to have express dry cleaning, we were told that it would be ready next day at 2pm but when we came to give the clothes we were told that it won't be ready until 4 which is too late as we had to leave the hotel around 3 already. We have asked for iron as well and the one given did not work and ironing board was broken. We were offered to have our clothes ironed and we had to pay for it, even though we would expect to have it as a complimentary service as the provided facilities did not work and we were misinformed regarding dry cleaning service as well. Not so many guests usually need these kind of things when they stay in the hotel but the problems we faced using this services were quite an issue in our situation
Excellent accomadations. Very friendly and helpful staff.
Nice and friendly place. Nothing special or luxurious but very clean and comfortable. Construction site next door.
Very cooperative stuff, Nice Room and excellent place in the middle of the TA beach strip
The rooms were clean and comparitively spacious. There was good free coffee in the lobby. Fast free wireless internet access. Good location. Two bathrooms.
We had a delux suite which was very spacious and comfortable. Staff was very friendly and efficient. Location is excelent
Great location, large, clean rooms. Building next door was being renovated and it would have been loud except that I was awake by 7:00 a.m. for meetings anyway.
Nothing Very dirty hotel, staff poor, 24hr reception non-existent, not to be recommended
The location is quite good, the hotel is the regular one. nothing special, but clean and nice disign inside ther rooms, The place where the breakfast is served is not nice. the food is simple and the choice of dishes is quite limited and the taste is poor. Also it would be much better if it will be served in the hotel!
It really is very close to the beach, but so are the most of the Tel-Aviv hotels. Mold all over the room and the bathroom, cigarette smell, dirty sheets, facing the sea across the highway, broken AC, coupon for 15% discount in a cafe next door instead of breakfast. I would call it hotel from hell.
This hotel is a great place, the rooms have a lot of charm, the staff is very friendloy. I stayed ten days and it was great: The beach is close to the hotel and its clean. Miguel Hotel is well located and a perfect place to sojourn in Tel Aviv.
Staff really helpful and kind. Room not as clean as I would have expected and room shabby. Electric sockets loose sticking out of wall. No facilities to eat. Had to go to restaurant up the road to eat.
The door in bathroom was glass))
View of the Mediterranean Sea without the excessive expense of other local mega-Hotels.
perfact location, nice staff, nice renovated room, breakfast ok nothing!!!
the location, service almost everything no elevator, breakfast starts 08:30