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It was a unique hotel experience, and we look for that if possible when choosing where to stay. The staff was very accommodating helping to arrange a rental car, bringing bags to and from the room, Staff provided us with all we needed, but no smiles or warmth.
It is a very old hotel. The staff is SUPERB!! Was treated like a princess. Very safe. You have to ring a bell to get into hotel. Room was very clean. Nice hot water. Breakfast was brought up to the room. Mattress wasn't hard like I like.