The hotel is really very French in decor, the staff are helpful and everywhere was very clean. The standard of housekeeping was excellent. The a/c in both the rooms where we stayed was very noisy, in very hot weather this would be a great disadvantage.
Beautiful modern design bedrooms, stylish common rooms. Excellent free wifi, good tv. Separate wc. Of street parking for 8 euros/day (although not really necessary in off season). Booking.com price better value (although rooms are expensive noting the flaws). The lack of a showers in all rooms is unacceptable for a top quality hotel. No inner lock on room. No 'do not disturb' signs. No safe. No waste bin in bedroom. Your reviews warned that the basic breakfast for 14 euros is over-priced, so we did not take it. I chose a room a the rear,as your reviews warned me correctly that rooms at the front would be noisy.
Pleasant clean room in the heart of Deauville; convenient for racecourse, shops, restaurants and beach, with parking available. Breakfast charges are too high - so we didn't partake.
The hotel and location were perfect for our needs. The staff was very helpful. My only comment would be the price of breakfast -- I think that it was very expensive for a light continental breakfast.
the hotel was conveniently placed for the town and had the benefit of having its own private car park. the room was clean and comfortable & the air conditioning was a bonus the hotel promotes itself as "chic & contemporary" sadly it does not quite work and has a slightly awkward cold feel with the room we were in lacking any character .... even contemporary. I also feel the lack of a shower in any of the rooms doesn't sit well with the modern "contemporary" image the hotel seeks.
Good location, friendly staff The smell in the badroom
+staff, ambiance of a hotel -Breakfast was way too expensive for what it was, smell in a room
easy to find, relaxed, unfussy, very clean, pleasant dining room, very friendly and helpful staff. Also located in a quiet street just off the main boulevard quite near the race course. Excellent boulangerie just around the corner.
Breakfast was very good Dark room that smelled of stale tobacco smoke. No provision to hang shower head on wall in cshower cubicle.
the location was very good and the staff was fair only the langque differance was a problem (not a lot of english)
friendly staff, big room,clean and tidy. it is quite noisy, i'd improved the isolation
Very convenient location, close to Deauville’s high street and the beach. Rooms clean and tidy, owners very polite and helpful. Overall a very enjoyable stay at the Hotel du Polo, we look forward to coming back in our next trip to Deauville. It would be great to have some non-French channels in the bedroom's TV.
The location of the Hotel is superb as it is one block back from a main road so nice and quiet, and the owners treated us very well. The beds are a little on the hard side, but we had no problems with this, but I'm sure other people might.
There was no toilet in the room
The room was nice and clean. Houskeeper cleaned it in the morning, but didn't change the linen. The price was ridiculously high for a room with shared toilets
Dejligt hotel med sødt imødekommende og hjælpsomt personale, der hver morgen serverede dejlig morgenmad. Det ville være dejligt med et køleskab/minibar på værelset og såfremt morgenmaden kunne bestilles og betales hjemmefra - evt som særligt tilbud, da det selvom det er lækkert, virker dyrt
Super godt placeret for City ferie.Man kan gå til alt.Familiehotel med meget fin og venlig service.Alt fungerer. Nej
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
location is really good, calm place, park. Good swimming pool
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
Charmerende, hstirisk hotel i fin stand. Overalt venlig service. På terassen (restaurant) fed service! Venlig og prof. Maden fin; omend lidt dyr i forhold til kvaliteten. Lidt for meget støj fra børn. Kunderne var lavere middelklasse og/eller uden meget klasse. Restaurant lugtede og lignede en spisesal.der var kun buffet her i denne fantastiske belle epoke sal, og det trak ned! Personalet virkede omend så venligt lidt for "profesionelle" i receptionen og dermed lidt uengagerede. Reklamtioner vidste man ikke rigtigt hvad man skulle sige til. Orienterede dem om, da de spurgte efter tilfredsheden med opholdet, at vi sjældent fik svar på hendvendelser og resrvationer på e-mails. De var og er også langsomme til at svare, hvilket så kun kan siges om de tilfælde man fik svar. Lidt for i forhold til kvaliteten. Men det gælder nok meget i deaville. (for?) mange parisienere, som ikke alle havde pli.
Flot beliggenhed i Deauville tæt på hav, strand og by. Atmosfære af svundne tider. Frekvensen af mærkevarer og upperclass betydelig. Hyggeligt loungeområde Ingen aircondition i værelse. Kun et lille vindue i de-luxe værelse gav klaustrofobiske fornemmelser. Morgenmad er altfor højt prisfastsat (30 euro) i forhold til indhold og kvalitet
Fint hotel i original stil, men alt for dyrt til den standard Prisen
The hotel is fairly basic but clean and very well situated.It could do with a bit oof paint in the public areas.
Great location, 50 meters from the beach, a lot of cafes around. Very helpfull and friendly staff.
the location it was hard to find because the signage was poor in Trouville. We had not stayed at a "Latitudes" hotel before and didn't know it was marked as "Beach Hotel"
View from the room. Interior colour scheme.
Room lay out and view Poor breakfast arrangement. A meet and greet would be better.
Sea-view room attractive; position next to the Casino excellent . Helpful staff. Superb location for soaking up the atmosphere of the great painters who came to Trouville - Monet, Dufy etc. Indoor pool was good but needs covered access from hotel.
Had a nice view of the water There was no m ention onthe booking that we needed to pre book a car park space
The boats the entourage the beds
The hotel is old and not keept with proper maintenance.
Location and heated pool Strange odor in room
The staff was very friendly and willing to help. They informed us about what there is to do in the city and at what times the trains go. I liked the decoration in the room. The location is great, a 2 minute walk to the beach and the shops. I thought the hotel room was a bit too small considering it was a 'family' room for 4 people and we payed a total of 130 for the night. The beds were a bit too small. Also, the room could have been a bit cleaner. The staircase is not convenient for people having difficulty walking or for big suitcases.
Trouville is wonderful, most of the hotels are in one style. This one is very close to the beach and to the central street (big supermarket, many cafes, fish market). Also, it is near the train station, it took us 15 minutes to walk from train to hotel. Our room was small but cozy and clean. not many young people, most of the guests are older
very close to the beach, conviniet, comfortable. The staff is excellent. The rooms are small but clean and comfortable. Close to the center.
I needed to change the dates of my stay after booking and on ringing the hotel direct they agreed without question or extra charge.
Good location for the activities we planned. It was central to most major attractions and the fantastic public transit system. Friendly staff The charge for the use of the internet was ridiculous. We went to a local internet cafe and paid 1/7 of the price. We are also accustomed to having facilities to make coffee or tea in our room when we stay at hotels in Canada or the USA. I also found it unusual that we were required to turn in our room key each time we left the hotel.
The situation of the Hotel near to the center of town. Not having TV - channels in english og Pay TV. There was just one channel in English. More information about the area in English. More reading material.
comfortable and clean hotel availabilty of teas and coffees in the evenings.and the quality of coffess at NIght. we had four drinks, the chocolate fine the coffees cold and undrinkable and they cost a lot of money
Lack of staff on duty. Minimal service. Penny pinching management.
Good clean well located hotel Breakfast cost a bit expensive at €14.50
A well-maintained 3-star resort hotel in Trouville, with friendly, professional staff, but perhaps 4 star prices in August.
Good car parking
Very pretty exterior. Easy access to main restaurant area and town but beach quite a way. Parking free and easy. Hotel bar expensive and had to wait for night receptionist to serve and it was only 10pm. First morning breakfast hectic but ok. Second morning much quieter(Monday). But, horror of horrors, a French hotel that ran out of Croissants and French Sticks!!!!! After complaining we were given a 5€ discount for two of us.
Superb staff looking after bedroom, bar and transport to town Distance from town was much further than expected
The polite staff, the quality of breakfast and ease of parking
The close proximity to Deauville, the pool and the golf course I thought the food was less than average. I became ill after having dinner on Tuesday night, the salmon appetizer was horrible, the riz du veau was stale and the desert gourment plate was unedible. My wife and I owned a food business in France for a number of years so we know good food. Also for the priice, the continental breakfast was way overpriced.
The care of staff is excellent, interior of hotel is impressive as well as its golf fields and park around hotel. Very tranquil, peaceful and relaxing atmosphere The minor things: like every morning (our room windows were looking at main entrance side) we heard motor of the big trucks coming to bring products, take trash etc...which was pretty early morning around 7-30
The staff are polite, helpful and very well trained. They mix a very good cocktail. The bedrooms are getting shabby, particularly the bathrooms. The costs are higher than the quality one would expect. Four star quality at five star prices.
Very well organised, exceptional staff, traditional luxury hotel Some rooms need refurbishing
The shuttle service into Deauville The car park
The surroundings are fantastic; the staff was very helpful and friendly The price for the breakfast is very expensive
We liked the location with beautiful views, the old-world atmosphere, large and comfortabl bedrooms with enormous wardrobe space, including separate dressing-room, the lovely pool and good service.
Quiet, pleasant views from the two windows in the room, west and north facing with sea view. very friendly and helpful staff. Alternative facilty in Golf Clubhouse for breakfast. The Golf Course and swimming facilities were good. No hot drink making facilty in room. Expensive cost of breakfast.
I enjoyed the design of the room, the linnen, the general level of the hotel. The decor was really nice indeed and I had a great garden view. I did not like the lack of wifi internet in the rooms and even in the lobby. Before coming to Deauville I thought that free wireless internet is a must, at least in four-star hotels in Europe
The location of the hotel
closeness to center of town
Great location. Size of room was very good as well as being very clean. Very nice hotel, with good rates.
The location of the Hotel is ideal for our visit. the staff where very helpful this was the comments of all 10 of us who stayed No
Friendly staff, nice, clean, quiet room. Next to Saturday market and near good retaurants.
Good location, nice decor ,relaxing ambience Building work opposite the room, but, thats no-ones fault and I'm sure it will be over soon
The staff were attentive and conversant in english which helped with my rusty french. The hotel was very clean and their duplex room catered very well for my family with three small children. There is insufficient parking but at least ample a short walking distance. Arriving after six on Sunday we did not need to pay anything until the following morning.
The hotel staff was great and very helpful the property was clean and updated. The breakfast which was incl. in the room rate was very nice as well! The hotel was located in a nice area and close to restaurants and stores. Our purpose for the visit was to enjoy a nice city but to be able to go and drive to the Normandy beaches, approx 1 1/2 hour drive. I think overall for the money... it was a great choise!
It was close to the Yacht harbour & the shops & Market.
It is very nicely decorated and also the food in the next door restaurant was very good.
clean and friendly
I think tea and coffee facilities is missing from this hotel
We loved the beach-view balcony (although it was very narrow) and the room in general. It was drizzly and they provided umbrellas for us to take while walking to dinner. The bar was nice as well.
Very nice hotel, on the beach, perfect location
The room was excellent with a good breakfast and helpful staff The location is much too far from Deauville requiring expensive taxis to ferry each way
It's far from the city center.
Very good location for touring and good for coast. Modern, comfortable hotel with good value. All facilities required. Staff very friendly and helpful Large hotel - lacked character. Typical modern city hotel.
Clean tidy hotel with welcoming and helpful reception staff. Good sized rooms kept very clean. Very good self service breakfast. A chair suitable for sitting at the desk/dressing table would be a good idea in order to be able to sit and write a letter or use a computer.
The shuttle Rather ananymous, few people about, felt a bit deserted
It was a typical middle range French hotel so good and practical There were far too many children and too much consequent noise for business travellers
The Hotel was very nicely finished, clean & smart with ample parking. The room itself was large (as was the bed), clean, had all I needed & great attention to detail. Reception Staff were excellent & very helpful. Only being there one night I didn't have the chance to use them but the Hotel had a great range of facilities.
Jacuzzi was excellent, my daughter liked the pools outside Given the price for the room I would expect to find shower cap, bathrobe and slippers in the bathroom
The staff was nice and friendly The hotel is split in 2 parts, and the shuttle going from one part to the other didn't work. Also it is very disorganized between the 2 parts.
Impossible to get taxi's from the hotel to anywhere...generally had to wait over 30 minutes each time I wanted a cab.
I could not be offensive about a stay at such a pleasant hotel. The staff were exceptionally helpful and courteous. I would have no hesitation in recommending it to friends. The downside is the location on an exceptionally busy and noisy main road. I would in future hope to stay in Room 206 on a quieter street rather than 205 which is on the noisy side. The solution was to firmly close the windows but that means closing out the fresh air.
Simple but nice Nothing
the staff was very friendly and the breakfast was excellent for that price
Staff were friendly and helpful; beds very comfortable. Breakfast options limited
The position of the hotel is excellent. Room was renovated and bathroom first class Room was right beside a very bright street lamp, which illuminated the room all night--this would not apply to other rooms.
warm ,friendly and welcoming,
The staff was always pleasant. There was someone at the reception 24hrs. They asked us to leave the key at the front desk everytime we stepped out which guaranteed I wouldn't lose it! There was wi-fi! Great location to shopping, restaurants, the train station in town, and the beach. The bed was not that comfortable. Low to the ground and very few pillows.
The position of this hotel was excellent, straight over the bridge from Trouville to Deauville, 5 mins walk to deauvulle beach, shopping, and close to some very nice restaurants, 20 mins walk to Trouville beach (beacuse there is so much to look at on the way)The staff were excellent and made good recommendations and let me practise my french, we would definately stay there again
location, price, staff, quietness. size of the bath, would prefer good shower
Courteous and helpfull staff. Standard of breakfast was not very high.
Beliggenheden tæt på stranden, og tæt på bycentrum. Udskiftning af senge, de var slidte, igennem madresserne kunne man mærke fjedrene. Håndvasken var stoppet, manglende rengøring, udskiftning af håndklæder, rent ud sagt et elendigt sted.
Skønt lille hotel med perfekt beliggenhed, I den klart smukkeste by I Normandiet. Poolen er god, og alt er rent og I orden. Det er vidunderligt at bo midt I Deauville, med gå-afstand til alt. Optælling af køkkengear og udstyr (vi boede I et af familieværelserne) er lidt anstrengende.
Quite basic big and comfortable room . Friendly staff.
Central position, clean and comfortable. Very friendly, helpful reception. Good value. A bit noisy from the through road.
Great location, right near the centre of the town and near a supermarket top be able to make your own lunches if you desire. Perhaps not all rooms have this but you cant stand up under the shower
The proprietor and staff were very attentive and helpful, breakfast was excellent Felt the price was too high, we had stayed the previous evening in a similar hotel situated in the centre of Rouen for e20 less and breakfast was the same but only e6.50
I thought the staff were very friendly and they went out of their way to be helpful. Also the location was good - only 5 minutes from the town centre. There was a decent-sized bathroom and bedroom. No.
Elderly or infirm guests might find the stairs to the first and second floor bedrooms a little narrow and steep
Hosts were very friendly and helpful. Good, clean accommodations near heart of city. none
The proprietors were particularly welcoming and very helpful offering before we asked such as a map ofthe town and explaining where different attractionswere situated There was advertised a bar but although I believe you could order a drink there was no bar. The proprietors were perfectly happy tro ffer us the free use of their fridge and glasses to chill our wine s e had a young child and were restricte as to the times we could remain outside the hotel. The facility was appreciated
The owners were lovely people: Very helpful with restaurant recommendations and making reservations for us as well as suggestions for daytrips;etc: No fan in the room; it got quite hot at night and the rooms were a little noisy with street traffic and the seagulls in the early morning hours!
Hotellet har en dejlig gårdhave, som man kan benytte sig af. Der er hyggeligt og afslappet og komplet usnobbet. Morgenmaden var dejlig og man kan tage al den te og kaffe man vil. Restauranter i området er smådyre men der er en god en nær hotellet i retning af galopbanen. Som i resten af Deauville er man heller ikke her, så meget for at tale engelsk.
Et hyggeligt lille hotel, som ligger let tilgængeligt for bilture og strand, venlig og personlig betjening. Meget hyggelig gårdhave Meget små værelser