Room lay out and view Poor breakfast arrangement. A meet and greet would be better.
Location and heated pool Strange odor in room
Sea-view room attractive; position next to the Casino excellent . Helpful staff. Superb location for soaking up the atmosphere of the great painters who came to Trouville - Monet, Dufy etc. Indoor pool was good but needs covered access from hotel.
The hotel is old and not keept with proper maintenance.
the location it was hard to find because the signage was poor in Trouville. We had not stayed at a "Latitudes" hotel before and didn't know it was marked as "Beach Hotel"
The boats the entourage the beds
Great location, 50 meters from the beach, a lot of cafes around. Very helpfull and friendly staff.
The hotel is fairly basic but clean and very well situated.It could do with a bit oof paint in the public areas.
View from the room. Interior colour scheme.
Had a nice view of the water There was no m ention onthe booking that we needed to pre book a car park space
Fint hotel i original stil, men alt for dyrt til den standard Prisen
Charmerende, hstirisk hotel i fin stand. Overalt venlig service. På terassen (restaurant) fed service! Venlig og prof. Maden fin; omend lidt dyr i forhold til kvaliteten. Lidt for meget støj fra børn. Kunderne var lavere middelklasse og/eller uden meget klasse. Restaurant lugtede og lignede en spisesal.der var kun buffet her i denne fantastiske belle epoke sal, og det trak ned! Personalet virkede omend så venligt lidt for "profesionelle" i receptionen og dermed lidt uengagerede. Reklamtioner vidste man ikke rigtigt hvad man skulle sige til. Orienterede dem om, da de spurgte efter tilfredsheden med opholdet, at vi sjældent fik svar på hendvendelser og resrvationer på e-mails. De var og er også langsomme til at svare, hvilket så kun kan siges om de tilfælde man fik svar. Lidt for i forhold til kvaliteten. Men det gælder nok meget i deaville. (for?) mange parisienere, som ikke alle havde pli.
Flot beliggenhed i Deauville tæt på hav, strand og by. Atmosfære af svundne tider. Frekvensen af mærkevarer og upperclass betydelig. Hyggeligt loungeområde Ingen aircondition i værelse. Kun et lille vindue i de-luxe værelse gav klaustrofobiske fornemmelser. Morgenmad er altfor højt prisfastsat (30 euro) i forhold til indhold og kvalitet
It is very nicely decorated and also the food in the next door restaurant was very good.
We loved the beach-view balcony (although it was very narrow) and the room in general. It was drizzly and they provided umbrellas for us to take while walking to dinner. The bar was nice as well.
clean and friendly
I think tea and coffee facilities is missing from this hotel
Very nice hotel, on the beach, perfect location
Good car parking
Good location for the activities we planned. It was central to most major attractions and the fantastic public transit system. Friendly staff The charge for the use of the internet was ridiculous. We went to a local internet cafe and paid 1/7 of the price. We are also accustomed to having facilities to make coffee or tea in our room when we stay at hotels in Canada or the USA. I also found it unusual that we were required to turn in our room key each time we left the hotel.
Very pretty exterior. Easy access to main restaurant area and town but beach quite a way. Parking free and easy. Hotel bar expensive and had to wait for night receptionist to serve and it was only 10pm. First morning breakfast hectic but ok. Second morning much quieter(Monday). But, horror of horrors, a French hotel that ran out of Croissants and French Sticks!!!!! After complaining we were given a 5€ discount for two of us.
comfortable and clean hotel availabilty of teas and coffees in the evenings.and the quality of coffess at NIght. we had four drinks, the chocolate fine the coffees cold and undrinkable and they cost a lot of money
Good clean well located hotel Breakfast cost a bit expensive at €14.50
I needed to change the dates of my stay after booking and on ringing the hotel direct they agreed without question or extra charge.
The situation of the Hotel near to the center of town. Not having TV - channels in english og Pay TV. There was just one channel in English. More information about the area in English. More reading material.
Lack of staff on duty. Minimal service. Penny pinching management.
A well-maintained 3-star resort hotel in Trouville, with friendly, professional staff, but perhaps 4 star prices in August.
Superb staff looking after bedroom, bar and transport to town Distance from town was much further than expected
We liked the location with beautiful views, the old-world atmosphere, large and comfortabl bedrooms with enormous wardrobe space, including separate dressing-room, the lovely pool and good service.
The staff are polite, helpful and very well trained. They mix a very good cocktail. The bedrooms are getting shabby, particularly the bathrooms. The costs are higher than the quality one would expect. Four star quality at five star prices.
The surroundings are fantastic; the staff was very helpful and friendly The price for the breakfast is very expensive
The polite staff, the quality of breakfast and ease of parking
The close proximity to Deauville, the pool and the golf course I thought the food was less than average. I became ill after having dinner on Tuesday night, the salmon appetizer was horrible, the riz du veau was stale and the desert gourment plate was unedible. My wife and I owned a food business in France for a number of years so we know good food. Also for the priice, the continental breakfast was way overpriced.
Quiet, pleasant views from the two windows in the room, west and north facing with sea view. very friendly and helpful staff. Alternative facilty in Golf Clubhouse for breakfast. The Golf Course and swimming facilities were good. No hot drink making facilty in room. Expensive cost of breakfast.
Very well organised, exceptional staff, traditional luxury hotel Some rooms need refurbishing
The shuttle service into Deauville The car park
The care of staff is excellent, interior of hotel is impressive as well as its golf fields and park around hotel. Very tranquil, peaceful and relaxing atmosphere The minor things: like every morning (our room windows were looking at main entrance side) we heard motor of the big trucks coming to bring products, take trash etc...which was pretty early morning around 7-30
Nice location in quiet setting. Beautiful grounds. First rate buffet breakfast. Strong smell of paint in our room (difficulty sleeping). Hotel was almost empty during, so probably could have given us an other room that was not freshly painted. Dining was closed during our stay.
location is really good, calm place, park. Good swimming pool
Excellent setup. Great place in the countryside. The bed rooms (and especially the beds) are very comfortable.
The very relaxing ambience of the hotel and standard of comfort provided. The staff were also extremely helpful and the buffet breakfast was very comprehensive, although a little expensive at 18 Euros. The fact that the Restaurant was closed on both Sunday and Monday Evenings which forced me to drive into Deauville to eat.
We found this hotel to be totally what one would not expect. It was quiet and relaxing and certainly a place we would re-visit.
Spacious clean rooms. Very luxury hotel at a very low price as they have great offers on booking.com. The nature around the hotel is wonderful! The staff is friendly and helpfull. The prices for mini bar, breakfast etc are way too high! One cappucino costs 9 Euro!
Lovely Hotel. Very Expensive. Menu in French only and nobody spoke English in the evening so had to guess what to order.
The staff were welcoming, and very relaxed and helpful. The ambience of the hotel was delightful - it was situated in peaceful and attractive countryside, and was a beautiful and interesting building. The room was lovely, quiet with a good view and had a luxurious feel. The facilities were excellent, bar (indoor and outdoor), restaurant, 3 tennis courts, indoor swimming pool with adjacent outdoor sunbathing/relaxing area, table tennis, pool table.
The design of the hotel was superb - we hadnt realised until we arrived that they were modern buildings but the use of timber and the layout was very impressive. The food was excellent and all the staff were exceptionally professional and very welcoming. I had been concerned, reading some of the reviews, that the staff would let the place down, but that wasn't the case! Very badly behaved child in the restaurant rather spoiled our dinner but I suppose there is not a lot the hotel can do about that!
The location of the Hotel is ideal for our visit. the staff where very helpful this was the comments of all 10 of us who stayed No
The location of the hotel
I enjoyed the design of the room, the linnen, the general level of the hotel. The decor was really nice indeed and I had a great garden view. I did not like the lack of wifi internet in the rooms and even in the lobby. Before coming to Deauville I thought that free wireless internet is a must, at least in four-star hotels in Europe
The hotel staff was great and very helpful the property was clean and updated. The breakfast which was incl. in the room rate was very nice as well! The hotel was located in a nice area and close to restaurants and stores. Our purpose for the visit was to enjoy a nice city but to be able to go and drive to the Normandy beaches, approx 1 1/2 hour drive. I think overall for the money... it was a great choise!
Great location. Size of room was very good as well as being very clean. Very nice hotel, with good rates.
It was close to the Yacht harbour & the shops & Market.
closeness to center of town
The staff were attentive and conversant in english which helped with my rusty french. The hotel was very clean and their duplex room catered very well for my family with three small children. There is insufficient parking but at least ample a short walking distance. Arriving after six on Sunday we did not need to pay anything until the following morning.
Good location, nice decor ,relaxing ambience Building work opposite the room, but, thats no-ones fault and I'm sure it will be over soon
Friendly staff, nice, clean, quiet room. Next to Saturday market and near good retaurants.
Excellent, the Hotel is brandnew and has W-LAN internet access at no extra charge. Parking in the garage costs 13€ per day. The elevator was out of order.
The location is excellent, in the center of Deauville, close to the Hippodrome. The beds are very comfortable. There is a separate bath room and toilet. I did not understand the television. The room was situated on the road side and was quite noisy.
underground parking good, charge for parking - and breakfast quite high compared to other hotels we stayed in
*New, clean rooms *excellent front desk staff, knew customers by name, always greeted kindly, very well presented, etc. *24 hour front desk service Location wasn't great *Breakfast staff were not nice at all *Key check procedures left me nervous about the security of my room *Rooms were a little small, but well equiped *Showers were bad, hose was too short and stopped water flow
Location Air Con did not work. Very hard bed. No screen around the shower, bathroom floor very wet.
Recently refurbished, modern style with usual amenities.Good location for Deauville Centre Room was small. No restaurant (except breakfast which was expensive)
The hotel is well located (close enough to the beach and casino, practically next door to a supermarket, and not far from the train station), the staff was very professional, helpful and accommodating, the room was very clean and well appointed, accurate to its 3 star rating. It was also perfectly quiet in the hotel: I don't remember hearing a single noise the whole time we were there, and although our room faced the street, noise from the street was not a problem. Overall I feel that the "rapport qualite/prix" was correct. No major complaints, I was overall satisfied with everything. I could only name quibbles, but they are things that would potentially have been fixed by the hotel staff, I just didn't care enough to ask: we could have used more towels; the heated towel rack is a nice feature but didn't appear to work; the bed was comfortable but not impressively so....little things. Also, we couldn't find ice, but I'm almost convinced that ice just doesn't exist in France, so again not a major problem. Again, the quality of the hotel was appropriate to its rating and to the price relative to other accommodations in town.
Convenient parking for guests, beautiful comfortable rooms a cut above some other hotels we stayed in this summer!
Central location and great service Price is high, the room was reasonably clean (and it was being cleaned daily, so I am very happy with the service), but the hotel is already starting to look a bit run down (e.g. stained corridor carpets)- strange for an establishment which is so new. Also, the garage is not fit for a normal sized car.
room design and locations room was far too small - toilet and bathroom were seperate... also extra charge for breakfast. we didn't have it, but if it was included in the rate (even EUR10 extra) we probably would have paid it...
Trouville is wonderful, most of the hotels are in one style. This one is very close to the beach and to the central street (big supermarket, many cafes, fish market). Also, it is near the train station, it took us 15 minutes to walk from train to hotel. Our room was small but cozy and clean. not many young people, most of the guests are older
very close to the beach, conviniet, comfortable. The staff is excellent. The rooms are small but clean and comfortable. Close to the center.
The staff was very friendly and willing to help. They informed us about what there is to do in the city and at what times the trains go. I liked the decoration in the room. The location is great, a 2 minute walk to the beach and the shops. I thought the hotel room was a bit too small considering it was a 'family' room for 4 people and we payed a total of 130 for the night. The beds were a bit too small. Also, the room could have been a bit cleaner. The staircase is not convenient for people having difficulty walking or for big suitcases.
Clean and basic, decent for the price
I was very unhappy as we arrived to find that our 3 single beds that I had booked and even confirmed on the telephone with the hotel when I phoned to check about our late arrival was in fact 2 single beds. This meant that we all slept fairly badly squashed in to 2 beds. The hotel reception in the morning did not seem that surprised and initially offered us a "free" continental breakfast (free anyway for our son), but in the end did drop the room price to their rack rent for a double- more than we would have paid with bookings.com I think. I was very unhappy as we only booked this hotel because of the 3 beds.l
room very small and walls thin heard everything next door!
Delightful town/village and the setting of the hotel was excellent. No
Locality to town very good, setting was excellent.
Service good. Reception friendly and helpful. Hairdryer did not work
The location of the hotel was interesting, being near the racecourses, and was peaceful, but still very convenient for Deauville's attractions. No
Reasonably close location to the magnificent shores of Normandy
Lift facility a great asset. spar bath, nice room and balcony. Staff courteous, enjoyed our Calvados in the small & comfortable lounge. Also it was very quiet and we enjoyed a good night's rest. No
Lovely room, very clean, air conditioning was great as very hot and were able to sit on our balcony and watch the world go by.
There are no common rooms so in case of bad weather there is nothing to do at the hotel.
Most interesting and attractive building. The staff were particularly friendly and helpful. The room was a delight - clean and well appointed no
Not much The fact that it called itself A Hotel Restaurant yet had closed it's restaurant for anything other than breakfast months ago
beautiful building.room nicely furnished. some may not have liked the sound of the horses in the early morning being taken to the beach for exercise but we did. didn't try the breakfast so cant comment
Down town location, very friendly staff, noiseless, nice garden Room comfort,
Given a room in an older wing. Very basic. Nice bells.
nice location in the center, very helpful staff, lovely room and wonderful varied breakfast buffet. the hotel is a bit noisy in the morning with the dining room for beakfast
Staff were very friendly and helpful. We visited with a baby and they made sure that our room was right next to the lift for easy access. Garden and pool are a real suntrap!