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Friendliness of the staff, very good service
quality of the food and the luxury of the spa not applicable
Room size. Areas for relaxation. Despite being a resident I object to a 10euro per person per day to use the pool.
Sitting in the garden having a drink before before evening meal.
Excellent service from the moment we checked in - the girl at check in gave us a map of the city and took the time to show us where some of the local restaurants were and where the main tourist attractions were. The rooms were large and clean and the location was excellent - walking distance to the city centre.
Very nice luxury hotel, they pay attention to details, made my stay in Valencia all that more enjoyable. Also great breakfast and room service food was lovely. Located in between the old city and the new, we had a car so made it very easy to get anywhere. Thankyou. Spa centre closes at 8pm which seemed early since after a full day out it was nice to come back and relax in the pool. A personal item went missing from the bathroom, bit strange.
The relaxed atmosphere of the hotel, Food at breakfast was amazing but we was a little upset about the quality of the food at the evening restraunt
Great room, balcony was excellent There was no fixed shower head so you have to hold it above you when showering, this was awkward and had the effect of also drenching the bathroom floor.
The beds helpful staff The outrageous cost of nreakfeast and tea coffea more than a central London equivalent hotel
Superbly furnished, and very helpful and pleasant staff. Too far from the city attractions - 20 mins walk at best.
Det var rigtig godt. Vi skulle se fodboldkamp mandag, så det var helt perfekt, at vi boede en fodgængerovergang væk. Der var også det, der skulle være: senge og eget badeværelse. Morgenmaden og caféen, som hører til er også rigtig god. Receptionen havde også 24 timers åbent og det var rigtig dejligt, når man skulle derfra rigtig tidligt om morgenen - og altid kunne finde nogen der til evt. hjælp.