The location is near the train and bus stations and also near the vaporetto. It's a busy area, but convenient. The hotel offers free appetizers in the afternoon and great free breakfast in the morning. The single room was tiny, but it had all I needed. If you don't plan to stay in your room much, it's ideal.
The location, close to train station and to ferry service. The good breakfast. The spacious room (a standard room) and the bathroom with a window. With reservation of "Booking.com" is not possible to dinner with price of € 25,00 as is written in the Confirmation. Please cancel it from your Booking.com confirmation because the menu of the hotel restaurant is more expensive!
Only location was good. except location, everything was pretty bad.
View from big windows to Canale Grande
The location was excellent and easy to find, as was the view and breakfast.
Clean hotel with good location on the canal. Small room with small bath. Could not turn around in the shower.
The location and dinning staff. The front desk staff was arrogant and unresponsive, bad attitude......
Location Room was extremely small and had ants shower stall was about one foot by one foot no tub
When a staff brought my luggage up, I gave 1 euro, it may not be much, but I researched that you do not tip in Europe in general. Staff made sarcastic comments which was very rude. I will not go back here for this one guy, I was ripped off quite a bit in europe, so research and be firm to say "NO" when they ask for more money or tip.
The location. The staff, room quality and cleanliness.
Great location, 600 feet from train station . Old building ( this is a very old city ) but makes you feel as though you have gone back in time . Great food , service excellent. Front desk guys can be a little stuffy , but they upgraded us at no charge . Beds could be queen or king , the 2 single beds are a joke . Pushing them together is pointless. A romantic hotel in one of the best cities on earth , should have bigger beds .
Super busy location. Very handy for our early train departure on our last day. Handy to all of the water taxis too Nice breakfast in a pleasant dining room. Our double room was very large, with a high-ceiling and large bathroom with tub/shower.
The Carlton was a great location to stay before taking a cruise ship vacation. We obtained a water taxi right from the Hotel to our Cruise ship. There was not a thing that we did not like about our stay at the Carlton.
Location excellent. Straight across from train station. Right on Grand Canal. View directly onto canal. Apparently hotel was upgraded in the last 10 years. Rooms are in need of an upgrade again. The rooms are "not" of 4 * standard. Disappointed with bathroom. As Venice is a damp city to visit, the rooms need to be insulated from damp and mustiness particulary that this is a 4* hotel. Hotel is definitely overpriced! :-)
The location was fantastic and the room was stunning Nothing
the location value for money
The Location For the cost of the hotel the cleaning service was not up to par.
The property was beautiful and clean. The location was so convenient. Close to port, train station, and the Grand Cannal! It was nice that our raye included buffett breakfast. The beds were the only thing I would suggest they improve. For a 4 star property, I was expecting cushier bedding.
location was great...room was great would have liked to have had a room overlooking the grand canal because this is one of the reasons we picked this hotel
Breakfast was very nice each day. Rooms alittle too small for three people.
The location was perfect - close to the bus station and the water bus just across the bridge. The tides did not affect the water bus or water taxis like at other stops on the canals. Remember to bring converters for outlets - the hotel does not have any to borrow!
Lovely Venetian style. Friendly, helpful staff. Very convient location. Difficult to get luggage to without water taxi (from cruise terminal, may be fine elsewhere)
Good location close to train station, breakfast included was also very good.
I liked the location near the train station and near other transportation; the neighborhood itself was not so interesting. I have no complaints.
Easy to access train station. Staff very friendly and helpful. Right off the Main Street so it was very noisy
The location was great, and the staff was eager to please. There were a lot of maintenence issues. When we got into our room, we noticed that the telephone, refrigerator and one of the wall lights did not work. The staff tried very hard to remedy the situation, but failed. To make up for the problem, they moved us into a new, larger suite. But after settling in to the new room, we found out that the air conditioner, and shower valve were not working. They had a plumber come in to fix the shower valve, but the air conditioner remained broken, and we were forced to open up some windows to get cool air into the room.
The ambiance the location the price couldn't be better.
breakfast was excellent, close to train station, close to canal, close to downtown, very nice, clean, comfortable ask questions of desk staff acted like they really didn't have time to be bothered to answer my questions.
Location was great and Silvia and Patrick were amazing with our family. My wife has celiac and they accommodated her. Breakfast was amazing was a great experience and would love to recommend to anyone that is going. Can't say a bad thing
The Service of the desk manager was outstanding
We spend two nights in this hotel. The room was not clean and was very small and smelly. there was not even room for luggage in the room. The worst part was on the first night hotel fire alarm went off and we had to evacuate our room. There was only one staff working at night and he didn't know what was the issue and the alarm was on for the whole night. He couldn't confirm if it was a false alarm and we could go back to our room safely! so we had to stay up in hotel lobby for the whole night!!! What bothered me most was hotel manager didn't show up at all and he didn't even sent anyone to help that one staff. Even the next day when I ask to have a chat with hotel manager they said he doesn't have time for this and I can write a letter to him!!! They didn't give us any compensation for ruining our holiday and I found the manager very rude.
Style, comfort, service, breakfast, wi-fi. Nice fabrics cover room walls. All marble (walls and flooring) bathroom. Although room size was 14 x 11, it was very comfortable. Good quality beds, matress and linnings. Only problem is bathroom with sewer smell, but this is a common issue in Venice.
The hotel offers rooms that are comfortable and conveniently located. It's very clean and the staff is very friendly and helpful. The best part? Some of the rooms have bathtubs! After showering in the world's smallest showers across Italy, it was fantastic to be able to take a bath. Nothing. It was perfect for me.
Central Location Very nice lobby Bed was not comfortable Very limited facilities
My son and I arrived earlier than check in, but the staff was very pleasant and helpful and let us leave our bags so we could go explore Venice. The person helping us even suggested a route on a map so we could avoid all the crowds due to the Festival of St Mark. Location was fantastic. Breakfast options were plentiful!
Location No courtesy. Very uptight Won't give an extra map next day.
It had a perfect location to the station/bus station and also the centre of Venice. Room was very big, but shower was small.. the bathroom was abit small - but it was good..
Despite the room was single, it was large and cosy. The breakfast was not so rich, but fresh and delicious.Location-excellent. The problem with mosquitos.
excellent position, very next to the train station. (in Venice this has the greatest value!) I would have appreciate to have little bit warmer bed covers, due to the autumn temperature.
Great location, price and staff. Ideal for first-time solo travelers. N/A.
During heavy rains and rising waters in St. Mark's Square we relocated here from our hotel so we wouldn't have to drag our bags through the water to make an early am train. We did not expect luxury or pampering. The price was right and the proximity to the sl train station and vaporetto was perfect. The staff treated us cordially and fair. There is no elevator. If you have trouble with steep stairs, this is not the hotel for you. The lobby area (where the internet reception is best) is positively filthy. No room safe.
This is a GREAT hotel! Location is great. Staff is awesome...so friendly and attentive. Decor really gives the feel of romantic Venice. Highly recommend it!! Gianni and Roxanna were the best!
The staff members were all very plesant and accomadating.
Atmosphere in this hotel is truelly unique. It is stylish, in baroque Venetian style. Beds are super comfortable, rooms are spacious and clean, bathrooms are very comfortable. Service is polite and can go any lengths to make your stay special. We have stayed in the new wing of teh hotel - very quiet although a little bit isolated. If you prefear vividness of the Grand Canal you should stay in one of the rooms overlooking it - all rooms are beautifully decorated. Water taxi can be order directly at the doorstep.Breakfast is small but fresh.
The staff was wonderful, from the minute we arrived and greeting us by name, to every detail during our stay. The location is perfect and the accommodations great. No, nothing we did not like.
This is a lovely character hotel with a great location on the Grand Canal. The staff were very friendly and helpful. The rooms are elegant and clean.
Excellent location, nice rooms and very helpful staff
A gem of a beautiful small hotel. Staff very caring and helpful in all matters. Our room had everything one could wish for. Nothing
It's nice located close to the railway station, even though you have to search a little bit in order to find it ;-) It's a nice little hotel with very friendly staff!
This is a charming boutique hotel right on the Grand Canal. Our room was beautiful, spacious and very quiet. The staff is outstanding - always friendly and extremely helpful. One of the best hotels we've ever experienced. n/a
The view, and especially the ONLY balcony in the hotel. Free Murano tour with private water taxi both ways.
The staff was very helpful and we traveled with our 6yr old.. Nice stay and would say again... Anyone can split hairs but all-in-all it was as we expected for a 4 star in Europe...
Fantastic location. Room was wonderful. Most of the staff was very kind and helpful.
This Hotel was fabulous, from the quality of the staff to the detail of the rooms. The breakfast was always beautifully presented with great staff. The location was so easy to find and perfect for getting to the train station and ferry. I highly recommend this hotel! Nothing was a problem at this gorgeous hotel.
There is a lovely rose garden that overlooks the Grand Canal. It is so lovely to sit out there and eat breakfast or have a bottle of wine in the evening. They have a fabulous continental breakfast also.
Everything. Thats it! Wonderful rooms wonderful showers, wonderful gardens, Breakfast limited but still good
nice and wide rooms. the location is perfect and it worths the money spent.
We enjoyed the breakfast in the garden
Location boutique hotel No kettle in room
Great Location on the Grand Canal Breakfast in the Garden overlooking the Canal was excellent however the breakfast (Included in the rate) didnt include cerials or Cheese / meat choices that you normally get with a buffet breakfasts at similar (and cheaper ) Hotels
Excellent hotel, great location overlooking the grand canal, friendly and helpful staff
Godt og rent værelse med ok faciliteter. Dejligt at hotel har bådplads, så gondoler og taxier kan lægge til lige ved hotellet. Personalet flinke, men serviceniveauet middelmådigt. De gjorde ikke noget uopfordret, og kunne knap smile hvis de blev spurgt om noget... for dårligt når man tænker på prisen pr. nat....
Haven var perfekt til morgenmad
Værelset var rigtigt godt, personatet har en god humoristisk sans. morgenbufetten fin Man burde have fortalt os ved ankomst om myggene og de myggebekæmpende midler, så vi havde undgået at blive stukket.
Lille, men ok for Venedig, god morgenmad, venlig betjening
Sengene var alt for hårde, morgenmaden var ikke særlig spændende
Smukt hotel, værelset flot og gennemført indrettet nærmest i rokokko-stil. Beliggeheden meget tæt på Santa Lucia stationen og Foscari broen over Canal Grande er ideel. Dejlig og overraskende anderledes udsøgt morgenbuffet. Absolut ikke, vi var glade for at vi fik det sidste værelse
Beliggenheden og Italienske udstråling Det ville være fint hvis de mandlige receptionister gad at se på os, og svare ved henvendelser.
Det er et hotel med atmosfære. Centralt beliggende og nemt at finde. Morgenmaden har en rimelig høj standart.
God beliggenhed, venligt personale, dejligt stort værelse med udsigt til Canal Grande. Godt badeværelse.God valuta for pengene, men Venedigs hoteller er ikke billige. Morgenmaden var ikke helt i top.
tæt på piazzala roma (ankomst) let at finde , god udsigt til canal grande. måske var værelset lidt for småt.
venlig personale dejleg hotel ingen foslag
Hotellet har en perfekt placering og en fantastisk morgenmadsrestaurant direkte ud i kanalen.
Et velfungerende hotel. Værelserne havde det, man kan forvente på et hotel, man kan finde overalt. alt fungerede tilfredsstillende. Dejlig morgenmadsfaciliteter lige ud til kanalen. Nej!
Hotel located near the bus area (to get to the airport).Hotel located in a good area of Venise. The noise but I assume every area in Venise is "noisi"
comfortable quiet room
Comfortable elegant hotel. Very good breakfast. Nice garden. Room very quiet and spacious despite being in busy street in Venice. Being close to the station makes handling luggage and final dash for the train much easier. Nothing
The location is very good (near the rail station) for us who needed to leave very early (6am) the last day. They gave us a bag with breakfast goods since breakfast started at 7am. A very good value for money for us (March 07), but the same hotel for June has doubled the price!! One of the 3 days there was no hot water in the whole Hotel, so we could not take a shower. However this was fixed during the day (it was Sunday).
Excellent location. Room and bathroom were adequate for our needs. Breakfast was very good with a very good range of food on offer. Not a bad place to stay but as with most Italian hotels we stayed in, I wonder how they achieved a 4 star rating. A couple of dismissive and unhelpful front office staff. No restaurant. Couldn't get a cup of coffee at the bar unless we paid cash, ie. couldn't put it on the bill for the room. And just plain closed one night. We thought we might get a last minute ticket to the Opera but travelling, our clothes were crushed. Could we borrow an iron? No, fire regulations forbid it. OK, fair enough. Did they have an ironing room? No. Could they arrange to have our clothes pressed? No, it's Sunday, bring them down tomorrow? That'll be handy for the Opera tonight. Whole hotel was overheated and could not be cooled because "it was November and the air conditioning is turned off in October and heating turned on". Fortunately the windows opened, even if it was occasionally noisy.
There was easy access to shopping and transporation. Hotel staff was not very friendly or courteous. I expected a more luxirious environment, online advertisement of facility was misrepresented.
After a very bad first night at a hotel near Rialto bridge, we were very pleased to be welcome at Amadeus; we were allowed to check in before the normal check in time, which was extremely convenient for us as we had luggage.The personnel at the reception was very helpful and welcoming. If ever visiting Venice in the future I will certainly make a reservation a t Amadeus. Thanks and keep up the good work Nothing particularly
The breakfast was the only good thing about the Amadeus hotel, the staff were unhelpful, the room too small and dirty and the bathroom was so small as to almost be unusable Poor service - staff would not even come to room, air conditioning did not work, water would not drain from bath, bathroom and bedroom were dirty and too small